Amazon shipping email scam: how to stay safe

Amazon shipping email scam: how to stay safe

Amazon email scammers are trying to capitalise on the Christmas shopping rush by pretending there's a problem shipping their order.

Anna Jordan

Rights, Scams and Politics

Anna Jordan
Updated on 16 December 2016

Received an email from Amazon claiming there’s a problem processing your order? Chances are it's a scam.

The message, purporting to be from Amazon, claims there has been a problem processing your order and it won’t be shipped.

It adds that you won’t be able to access your Amazon account or place any orders until your information is confirmed either.

Naturally, there’s a link at the bottom of the page telling you to ‘confirm’ your account.

It'll take you to a fake website which looks very similar to the real one - when you enter your personal details, they’ll go straight to the scammers harvesting them.  

Amazon shipping scam - how to stay safe (Image: Amazon)

Image credit: Hoax Slayer

Once you click the ‘Save & Continue’ button, you’ll automatically be redirected to the Amazon site so that you’re none the wiser.

The fraudsters can use your newly-acquired details to make purchases in your name, and potentially use your information to open financial products in your name. 

Read more in our guide explaining what to do if you're a victim of ID fraud.

With Christmas just around the corner, it’s likely that many last-minute shoppers will have placed an order with Amazon and might be inclined to click the link in the email.

They only need a few people to fall for it to make it worthwhile.

Keep yourself safe

Be wary of any emails claiming you must open a link or an attached file to update details or fix an account problem.  

Make sure you only enter your account details through the genuine Amazon website or through its official app.

Keep checking your online banks statements and monitor your credit report for anything unusual. 

And as always, check the web address bar on the Amazon login page has https written in green with a green padlock next to it. That tells you that your personal data is encrypted.

Check your free credit report today

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