For those who absolutely need to visit their branch, we reveal which banks are open and when.
Some essential businesses such as supermarkets and banks have been allowed to remain open during the UK lockdown, while lots of non-essential retailers have now reopened their stores.
Before we reveal the new opening times for the main banks, remember that you shouldn't visit a branch unless it’s absolutely essential – you may be able to deal with some banking issues online or in the app.
For example, Barclays and HSBC let you pay in a cheque using its app instead of visiting a branch.
It’s worth considering calling your bank or using live chat (if this is available) to ask whether the bank can only deal with your request in branch – but please note these services are likely to be busier than usual and really should only be attempted if you're having significant issues.
Barclays says some of its branches may have different opening hours or be temporarily closed, so it’s best to check the branch finder to make sure your local bank is open.
You can also check how well its services are running here.
Need help with your banking? Take a look through the Barclays app ‘How to' videos on our YouTube channel https://t.co/7JB2NUv8Gp— Barclays UK (@BarclaysUK) March 23, 2020
Halifax has changed its opening times for most branches to 9:30am to 3:30pm, Monday to Friday. No branches will be open on the weekends and mobile branch services will no longer be operational until further notice.
Unfortunately, some branches may have temporarily closed, so it’s best to contact your local branch to make sure it’s still open. You can find the branch finder here and details of what you can do online.
Most HSBC branches are open from 10am to 2pm, Monday to Friday, while all banks are closed on Saturdays and Sundays until further notice.
HSBC warns services in branch are limited although it can help with cash deposits, withdrawals, bill payments and changes of address, but not with new products or appointments.
Check the branch finder for the latest opening hours and some of the services you can sort out online or via the app.
Lloyds has revealed its branches will remain open whenever possible between 9:30am to 3:30pm, Monday to Friday.
No branches will be open at the weekends until further notice and the mobile branch service is no longer operating.
Unfortunately, many banks have been closed temporarily. You can check if your local is closed by checking the branch locator.
Lloyds says its branches will continue to offer a counter service for cash and cheques, as well as help vulnerable people and businesses in financial difficulty.
Most Nationwide branches will stay open, with the majority open from 10am to 2pm, Monday to Friday.
Some banks may be open slightly longer from 9am to 3pm, Monday to Friday, and 9am to midday on Saturdays.
Unfortunately, some local branches have closed as employees are self-isolating, so it’s recommended that you use the branch finder before venturing outside.
“We’re committed to doing all we can to keep offering a counter service for those people who really need to come in and see us,” says Nationwide on its site.
Customers can manage their finances online or via the app, as well as find out how to request a mortgage or credit card payment holiday, or access fixed bond savings here.
As a mutual we put our members' needs first, which means we are regularly reviewing ways in which we can help you. Here's how we are currently helping members financially impacted by coronavirus. To find out more visit https://t.co/5pT4st15Zr pic.twitter.com/6sv9gPatCE— Nationwide UK (@AskNationwide) April 21, 2020
NatWest/Royal Bank of Scotland (RBS)
NatWest says its branches will remain open wherever possible between 10am and 3pm, Monday to Friday. It has also suspended its mobile fleet service.
NatWest advises customers not to visit one of its branches unless ‘it’s absolutely critical and you are unable to do what you need to on the app or online banking.’
RBS is following the same opening hours and issuing the same advice as NatWest. You can see if your local RBS branch is open with the branch finder.
If you’re a Santander customer, it’s worth noting that no branches are open on Sundays, while all university branches are temporarily closed.
Most Santander branches will be open from 10am to 3pm, Monday to Friday, and 10am to 2pm on Saturdays, although some banks may be temporarily closed.
It’s worth using the branch locator to double check the latest opening hours, as these could change at short notice.
Santander also has a handy page with tips on how to get in touch and what you can do online or via the app, including applying for a mortgage payment holiday or accessing fixed rate bonds free of charge.
Metro Bank has changed its opening hours for most banks to between 9am and 5pm, Monday to Saturday, and 11am to 5pm on Sundays. It’s worth flagging some branches may not be open on Saturdays or Sundays.
The bank recommends customers check its service status page to find out about any temporary changes before visiting a branch.
Similar to other banks, there are some services you can do online or via the app.
TSB has changed its opening hours to 10am to 4pm, Monday to Friday and some branches may be open on Saturdays to offer support for complex queries (but no counter service).
Similar to other banks, many branches have been temporarily closed although there is advice on what services you can do online or via the app.
You can check the branch locator to see if your local bank is closed.
It’s also recommended you call any open branches first to find out the exact opening times.
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