COVID-19: bank opening times at Barclays, Lloyds, Nationwide, NatWest & more revealed

For those who absolutely need to visit their branch, we reveal which banks are open and when.

Non-essential businesses are now allowed to reopen as the UK Government continues to ease restrictions.

Before 12 April, only essential businesses such as supermarkets and banks were allowed to remain open. Unfortunately, some banks may have limited opening hours or even be closed at the time of writing. 

Before we reveal the opening times for the main banks, remember that you shouldn't visit a branch unless it’s absolutely essential – you may be able to deal with some banking issues online or in the app.

For example, Barclays and HSBC let you pay in a cheque using its app instead of visiting a branch.

It’s worth considering calling your bank or using live chat (if this is available) to ask whether the bank can only deal with your request in branch – but please note these services are likely to be busier than usual and really should only be attempted if you're having significant issues.

Barclays

Barclays says some of its branches may have different opening hours or be temporarily closed, so it’s best to check the branch finder to make sure your local bank is open.

You can also check how well its services are running here.  

Halifax

Halifax says its branch opening times vary, although some banks are now open on Saturdays.

Unfortunately, some branches may have temporarily closed, so it’s best to contact your local branch to make sure it’s still open. You can find the branch finder here.

HSBC

Most HSBC branches are open but opening times vary, while all banks are closed on Saturdays and Sundays until further notice. 

HSBC warns services in branch are limited although it can help with cash deposits, withdrawals, bill payments and changes of address, but not with new products or appointments.

Check the branch finder for the latest opening hours and some of the services you can sort out online or via the app.

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Lloyds

Lloyds has revealed its branch opening times vary, with some open on Saturdays.

Unfortunately, some banks may have closed temporarily. You can check if your local is closed by checking the branch locator.

The bank suspended its mobile branch service during the first national lockdown but re-introduced some routes on a phased basis following a full impact assessment.

Lloyds says its branches will continue to offer a counter service for cash and cheques, as well as help vulnerable people and businesses in financial difficulty.

Nationwide

Most Nationwide branches have remained open, but opening times vary and some branches are now open on Saturdays. 

Unfortunately, some local branches may have closed, so it’s recommended that you use the branch finder before venturing outside.

NatWest/Royal Bank of Scotland (RBS)

NatWest opening times vary although many branches are open between 9:30am and 4:30pm, Monday to Friday. Some branches are open on Saturdays. 

The bank recommends you use the branch finder to check if your local branch is open. There are also other ways you can sort your everyday banking needs.

RBS is following the same opening hours and issuing the same advice as NatWest. You can see if your local RBS branch is open with the branch finder.

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Santander

If you’re a Santander customer, it’s worth noting that some branches are now open on Saturdays.

Most Santander branches are open from 9:30am to 4:30pm, Monday to Friday. It’s worth using the branch locator to check, as opening times can vary. 

Santander also has a handy page with tips on how to get in touch and what you can do online or via the app.

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Metro Bank

Metro Bank has changed its opening hours for most banks to 9am to 5pm, Monday to Saturday. No branches are open on Sundays. 

The bank recommends customers check its service status page to find out about any temporary changes before visiting a branch.

Similar to other banks, there are some services you can do online or via the app.

TSB

Opening times at TSB branches vary with most open from 9am to 3:30pm, Monday to Friday, while others have more limited opening hours or are temporarily closed.

Some branches are open on Saturdays to offer support for complex queries (but no counter service). So, it’s best to use the branch locator to check opening times before heading out.

Similar to other banks, TSB has offered advice on what services you can do online or via the app.

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