COVID-19: bank opening times at Barclays, Lloyds, Nationwide, NatWest & more revealed

Updated on 15 September 2021 | 2 Comments

For those who need to visit their branch, we reveal which banks are open and when.

Before 12 April, only essential businesses such as supermarkets and banks were allowed to remain open due to COVID-19 restrictions.

Despite coronavirus restrictions easing, some banks may have limited opening hours or even be closed at the time of writing. 

Before we reveal the opening times for the main banks, remember that you may be able to deal with some banking issues online or in the app. For example, Barclays and HSBC let you pay in a cheque using its app instead of visiting a branch.

It’s worth considering calling your bank or using live chat (if this is available) to ask whether the bank can only deal with your request in branch.


Barclays says some of its branches may have different opening hours or be temporarily closed, so it’s best to check the branch finder to make sure your local bank is open.

You can also check how well its services are running here.  


Halifax says its branch opening times vary with some banks open on Saturdays.

Unfortunately, some branches may have temporarily closed, so it’s best to contact your local branch to make sure it’s still open. You can find the branch finder here.


Most HSBC branches are open from 9:30am but closing times vary, while some banks are open on Saturdays.

HSBC warns services in branch may be limited depending on which branch you visit. Check the branch finder for the latest opening hours and some of the services you can sort out online or via the app.

Shopping restrictions: new rules at Asda, Sainsbury's, Tesco & more explained


Lloyds has revealed its branches are mostly open from 9am but closing times vary, while some branches are open on Saturdays.

Unfortunately, some banks may have closed temporarily. You can check if your local is closed by checking the branch locator.


Most Nationwide branches are open between 10am and 4:30pm, Monday to Friday, and some are open on Saturdays. 

Unfortunately, some local branches may have closed and opening times can vary, so it’s recommended that you use the branch finder.

NatWest/Royal Bank of Scotland (RBS)

NatWest opening times vary although many branches are open between 9:30am and 4:30pm, Monday to Friday. Some branches are open on Saturdays, but there is no counter service.

The bank recommends you use the branch finder to check if your local branch is open. There are also other ways you can sort your everyday banking needs.

RBS is following the same opening hours and issuing the same advice as NatWest. You can see if your local RBS branch is open with the branch finder.

Get a great savings rate without the hassle


If you’re a Santander customer, it’s worth noting that some branches are open on Saturdays.

Most Santander branches are open from 9:30am to 4:30pm, Monday to Friday. It’s worth using the branch locator to check, as opening times can vary. 

Santander also has a handy page with tips on how to get in touch and what you can do online or via the app.

From fake testing kits to dodgy tax refund emails: coronavirus scams to watch out for

Metro Bank

Metro Bank has changed its opening hours for most banks to 8:30am to 6pm, Monday to Saturday and 11am to 5pm on Sundays. 

The bank recommends customers check its service status page to find out about any temporary changes before visiting a branch.

Similar to other banks, there are some services you can do online or via the app.


Opening times at TSB branches vary with most open from 9am to 5pm, Monday to Friday, while others have more limited opening hours or are temporarily closed.

According to media reports, TSB is closing its counter services at 4pm in all its branches.

Some branches are open on Saturdays to offer support for complex queries (but no counter service). So, it’s best to use the branch locator to check opening times before heading out.

Similar to other banks, TSB has offered advice on what services you can do online or via the app.

Coronavirus: cheap and free entertainment, kids activities, ebooks, museums and more

Want more stories like this? Head over to the loveMONEY homepage, follow us on Twitter or Facebook or sign up for our newsletter and let us send the news to you!


Be the first to comment

Do you want to comment on this article? You need to be signed in for this feature

Copyright © All rights reserved.