COVID-19: bank opening times at Barclays, Lloyds, Nationwide, NatWest & more revealed

For those who absolutely need to visit their branch, we reveal which banks are open and when.

The UK is in yet another lockdown, which means that only essential businesses such as supermarkets and banks are allowed to remain open.

Unfortunately, while banks can remain open, some may have limited opening hours or even be closed.

Before we reveal the opening times for the main banks, remember that you shouldn't visit a branch unless it’s absolutely essential – you may be able to deal with some banking issues online or in the app.

For example, Barclays and HSBC let you pay in a cheque using its app instead of visiting a branch.

It’s worth considering calling your bank or using live chat (if this is available) to ask whether the bank can only deal with your request in branch – but please note these services are likely to be busier than usual and really should only be attempted if you're having significant issues.


Barclays says some of its branches may have different opening hours or be temporarily closed, so it’s best to check the branch finder to make sure your local bank is open.

You can also check how well its services are running here.  


Halifax has revealed its branches will remain open whenever possible between 9:30am and 2pm, Monday to Friday, while the mobile branch service is currently suspended.

Unfortunately, some branches may have temporarily closed, so it’s best to contact your local branch to make sure it’s still open. You can find the branch finder here.


Most HSBC branches are open but opening times vary, while all banks are closed on Saturdays and Sundays until further notice. 

HSBC warns services in branch are limited although it can help with cash deposits, withdrawals, bill payments and changes of address, but not with new products or appointments.

Check the branch finder for the latest opening hours and some of the services you can sort out online or via the app.

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Lloyds has revealed its branches will remain open whenever possible between 9:30am and 2pm, Monday to Friday, although some branches may have different opening hours. No branches will be open at the weekends until further notice.

Unfortunately, some banks may have closed temporarily. You can check if your local is closed by checking the branch locator.

The bank suspended its mobile branch service during the first national lockdown but will re-introduce some routes on a phased basis following a full impact assessment.

Lloyds says its branches will continue to offer a counter service for cash and cheques, as well as help vulnerable people and businesses in financial difficulty.


Most Nationwide branches have remained open, but opening times vary.

Unfortunately, some local branches have closed as employees are self-isolating, so it’s recommended that you use the branch finder before venturing outside.

NatWest/Royal Bank of Scotland (RBS)

NatWest opening times vary although many branches are open between 10am and 3pm, Monday to Friday.

The bank recommends you use the branch finder to check if your local branch is open. There are also other ways you can sort your everyday banking needs.

RBS is following the same opening hours and issuing the same advice as NatWest. You can see if your local RBS branch is open with the branch finder.

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If you’re a Santander customer, it’s worth noting that no branches are open on Saturdays or Sundays, while all university branches have been closed permanently. 

“Over recent years, we have seen students increasingly turn to digital banking and as a result have seen low demand among student customers for branch banking services," commented a spokesperson for Santander.

"So, we have taken the difficult decision to permanently close our branches located on university sites."

Most Santander branches are open from 10am to 2pm, Monday to Friday. It’s worth using the branch locator to check, as opening times can vary. 

Santander also has a handy page with tips on how to get in touch and what you can do online or via the app.

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Metro Bank

Metro Bank has changed its opening hours for most banks to 10am to 4pm, Monday to Friday, while some branches are open from 10am to 4pm on Saturdays. No branches are open on Sundays. 

The bank recommends customers check its service status page to find out about any temporary changes before visiting a branch.

Similar to other banks, there are some services you can do online or via the app.


Opening times at TSB branches vary with most open from 9am to 2pm, Monday to Friday, while others have more limited opening hours or are temporarily closed.

Some branches are open on Saturdays to offer support for complex queries (but no counter service). So, it’s best to use the branch locator to check opening times before heading out.

Similar to other banks, TSB has offered advice on what services you can do online or via the app.

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