Click & collect UK: costs, minimum order size and delivery times at Asda, Boots, Tesco & more


Updated on 01 October 2021

Most UK stores offer 'click and collect' services, including Tesco, Sainsbury's and Argos. Here, we explain how each works, including any costs, minimum spend required and how long you have to pick up your items.

Why click & collect?

If you’re not keen to visit the shops as there are still some supermarket shopping rules in place and are struggling to get an online delivery slot, you do have another option.

Many supermarkets offer click and collect services, which provides the convenience of shopping online at little to no extra cost.

It’s the perfect middle ground for many and is particularly helpful during the pandemic, as people may still choose to maintain social distancing for the foreseeable future.

But with stores operating different policies, including minimum spend, length of slots and cost of collection, it’s worth checking with your local supermarket or retailer.

We’ve made it easy for you by breaking down click and collect services at six major retailers – starting with some of the main supermarkets. 

But before you do your shop, don't forget to check out our weekly roundup of the best supermarket deals.

Asda

Which stores offer click & collect?

There are hundreds of click & collect locations across the UK – to find your nearest, use the store locator.

Is there a minimum spend?

There’s no minimum spend for Asda’s Express service, which allows you to collect your order within four hours (a £3.50 fee applies).

If you want your groceries more than four hours after ordering or next day, you must spend at least £25 or pay a minimum basket charge of £4.

How much does it cost?

A £3.50 charge applies for the Express service, £1.50 for same-day service (more than four hours after ordering) or 50p for standard click and collect slots.

What do I need in order to collect my shopping?

When you use Asda’s click and collect service, you’ll have the option to either pick up in-store, from a locker or even from an Asda petrol station.

If you’re picking up in store, you simply bring along either your order confirmation, payment card or ID.

If you opt for locker collection, your shopping will be stored in temperature-controlled lockers to pick up. All you need to do is scan or tap in your unique code, which you’ll receive in your order confirmation, to pick up your shopping.

Someone else can pick up your shopping provided they bring the documents mentioned above.

How long do I have to collect my shopping?

Asda offers one-hour collection slots.

What about shopping bags?

You don’t have the option to add carrier bags to your order.

Extra information

You can pick up homewares and clothing from George at an Asda collection point.

How to get your supermarket shopping delivered in an hour

Morrisons

Which stores offer click & collect?

Morrisons offers a click & collect service at hundreds of its stores. Check out this page to find out if your local Morrisons offers this service.

Is there a minimum spend?

You need to spend a minimum of £40 to qualify for click and collect.

How much does it cost?

All collection slots are free.

What do I need in order to collect my shopping?

You’ll need to bring your email or text message confirming your order is ready to collect. It should include a link that you need to use to notify Morrisons when you arrive.

Someone else can collect your order if they have the confirmation email or text and the order number.

How long will I have to collect my items?

Morrisons offers one-hour slots.

What about shopping bags?

Any orders will be temporarily delivered in shopping bags.

Sainsbury’s

Which stores offer click & collect?

Click and collect is currently available at Sainsbury’s stores across the UK. Use the store locator to find out if your local store offers this service.

Is there a minimum spend?

Yes. You’ll need to spend £40 if you want to avoid a £4 minimum spend charge being added to your shopping.

How much does it cost?

Sainsbury’s click & collect service is free, although same day collection costs £2 (or £6 if you spend under £40). 

What do I need in order to collect my shopping?

Sainsbury’s requires you to bring one of the following items:

  • Your booking confirmation
  • The debit or credit card used to place the order
  • Photo ID (passport, provisional licence or driving licence)
  • Any other card with a PASS logo

Someone else can collect your shopping for you if they bring the booking confirmation and ID and are over the age of 18.

How long will I have to collect my items?

Sainsbury’s offers half-hour slots.

What about shopping bags?

At the time of writing, Sainsbury’s says it’ll deliver food in crates, not carrier bags.

Tesco

Which stores offer click & collect?

Tesco offers click and collect at over 300 different stores across the UK. You can find out whether your local branch offers the service by using their location tool.

Is there a minimum spend?

You need to spend at least £25 to qualify for click & collect – if you spend under this amount, you will be charged a minimum basket charge (£4).

How much does it cost?

It depends on the slot you choose as some are free, while other slots cost up to £2.

Many stores offer same-day collection, but this might not be possible due to high demand.

What do I need to collect my shopping?

First, you’ll need to be over the age of 18, and you’ll need either the order number or the card that was used to pay for the shopping.

Someone else can collect your shopping for you if they bring one of the above.

How long will I have to collect my items?

Tesco offers one-hour slots in which to collect your shopping.

What about shopping bags?

Tesco no longer offers non-essential plastic bags for online orders.

Supermarket shopping: when own brand beats branded goods

Argos

Which stores offer click & collect?

Argos offers click and click services at hundreds of its stores. You can buy an item online and collect in store – find your local branch by using the store locator.

If you’re collecting an order from an Argos store within a Sainsbury’s, you may have to queue to enter the store if it’s busy.

Is there a minimum spend?

There is no minimum spend.

How much does it cost?

The service is free – although you can’t pick up very large or potentially hazardous items. These items will be marked as ‘home delivery only’ online.

What do I need in order to collect my shopping?

You’ll need your order details or reference number when you collect the item. Someone else can collect your shopping for you if they bring one of these things.

When reserve and collect becomes available again, you also will have the option to head to the till or pay at a kiosk before you pick up the item.

How long do I have to collect my item?

You can usually collect an item the same or next day – you should receive a text or email when your package is ready for collection.

You’ll then have a seven-day window in which to pick up your items, although you can extend this for another week via your online account.

Boots

Which stores offer click & collect?

Click & collect is available at thousands of Boots stores. You should be notified of the nearest store and available date at checkout.

Is there a minimum spend?

There’s no minimum spend, although certain products aren’t available for collection – they’ll be highlighted in your basket online.

How much does it cost?

Click & collect is free for orders of £15 and more, otherwise it costs £1.50.

If you place an order in store, it’s free. If you order by 8pm, you can usually pick up the item the next day after 12pm.

What do I need in order to collect my items?

You’ll need a copy of your order confirmation page, either printed or on your phone, and photo ID.

If you want someone else to collect your shopping, Boots suggests letting the store know – they should also bring the above documents.

How long do I have to collect the item?

Your order will be held in-store for 14 days before it is returned for a refund.

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