NatWest customers are being warned to be on their guard against a new scam involving dodgy texts. Here's what you need to know and how to keep safe.
Fake text messages are being sent to NatWest customers, which could cause people to mistakenly hand over valuable personal details.
Here’s what you need to know and how to keep safe.
What to watch out for
One of the scam texts appears to come from 'NatwestUK' and states: “We've noticed some unusual activity on your online banking.” It then asks you to log in via a link within the text in order to secure your account.
Another comes from ‘NATWEST’ and states: "We’ve noticed some unusual activity on your account" with a more convincing link containing the NatWest logo.
Click on either links and you’ll be taken to a fake NatWest website where you are asked to log in to your online banking account, at which point the criminals will be able to access your details.
These text messages appear to have been sent randomly rather than targetted at NatWest customers.
But the law of averages mean eventually scammers will reach a NatWest customer who might fall for the ‘alert’.
What NatWest says
NatWest has confirmed that it's a scam text messages and should be ignored.
“We are aware that a small number of customers received scam text messages this morning,” said a spokesperson for NatWest.
“Once we became aware of the issue we worked to close down the URL contained within the text messages as quickly as possible.”
If you receive a suspicious text message purporting to be from NatWest you can report it to firstname.lastname@example.org.
How to keep safe
Bank text message scams are becoming more prevalent.
To keep safe, never follow the links in a text message or call a number contained in a text message purporting to be from your bank.
Instead delete the message and if you’ve got concerns, look up your bank details separately and contact them that way.
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