Warning: PayPal child pornography scam email

Simon Ward
by Lovemoney Staff Simon Ward on 02 October 2012  |  Comments 24 comments

Scammers are sending out sick emails in an attempt to gain access to bank account and credit card details. Here's what to beware of.

Warning: PayPal child pornography scam email

Sick scammers are sending out fake emails about PayPal transactions involving child pornography in an attempt to access bank and credit card details.

I received one of these emails to my junk email folder this week, despite not having used PayPal for over six months.

The email read:

“Our system detected that you received 2140$ from user :

zkurtio56@hotmail.com , involved in a child pornography transaction at 09/29/2012.

Reference Number: PP-561-716-513

In order to get verified and to lift the suspension of your

PayPal account and avoid a federal investigation please complete the form attached in this email and cancel the transfer now.

Thank you ,

PayPal Fraud Department”

A scam email, supposedly from PayPal, claming the recipient has received money from a child pornography transaction

The email includes a form to send, which asks for PayPal account details, and the number, expiry date, sort code and account number of the credit/debit card used with the PayPal account.

Needless to say, if I gave this information the scammers would have all they need to clean out my credit card/bank account.

With such a sensitive subject as child pornography, it could be easy to panic and instantly want to disassociate yourself from any potential crime. But this is exactly how the scammers want you to react.

PayPal's response

A spokesperson for PayPal told me: "PayPal can confirm that the email is a fraudulent or ‘spoof’ email. PayPal always addresses a customer by their full name (the format of the email is completely different to that of a PayPal email) and we would certainly never threaten ‘federal investigations’ of a customer or ask for sensitive information like passwords or payment/bank account details. In fact, any emails asking someone to complete a form with personal information should be considered possibly fraudulent.

"If a customer receives a spoof email, we request that they forward it to spoof@paypal.com so that we may investigate the source. They should then delete the email. In these cases, the customer’s email address would have been obtained outside of the PayPal system; therefore their account information is safe."

It appears as if my Hotmail account is blocking forwarding it, possibly because of its contents.

Whatever you do don't, under any circumstances, respond to it in any way.

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Comments (24)

  • Felicity Hannah
    Love rating 10
    Felicity Hannah said

    That's a horrible scam, and I can see why it would terrify people into responding. I had a minor computer virus the other day that claimed it had detected abusive images on my PC and prompted me to download software to cleanse my machine.

    So terrified was I that I nearly followed a link which would have downloaded a much more serious virus onto my computer. It was only when I called a friend in the police to ask what I should do that I realised it was a trick - these fraudsters and cyber criminals are complete scumbags.

    Report on 02 October 2012  |  Love thisLove  4 loves
  • catswin
    Love rating 4
    catswin said

    It's amazing just what lengths these scamsters will go to. I received an email telling me I had a pay pal statement and that I could log in using the link to view it. Oh yes!, and since when did pay pal start sending out statements? I forwarded the email on to spoof at paypal but never had a response of any sort, which surprised me. But I will continue to send any suspicious emails on to them.

    Any email from a supposed financial institution that contains a link to follow gets forwarded to spoof@ wherever, I just don't entertain them, tempting as it is sometimes to try to play them at their own game - but that merely confirms that you have taken notice and confirms your email address as current.

    Report on 02 October 2012  |  Love thisLove  1 love
  • muira
    Love rating 30
    muira said

    i have had several phishing attempts on my pay pal account

    they just tell you to send it to their spam dept

    and try and reassure you how safe and wonderful they are

    and never another dickie bird from them

    it's about as safe as nitro glycerine in a blender i think!!!

    Report on 02 October 2012  |  Love thisLove  0 loves
  • Mike10613
    Love rating 599
    Mike10613 said

    I had one asking if I wanted to share in the Gaddafi millions. There are lots of scams, anyone asking for bank details or money is bound to be a scam.

    Report on 02 October 2012  |  Love thisLove  0 loves
  • finnol49
    Love rating 22
    finnol49 said

    I find that the most common phishing e-mail relating to PayPal states that another e-mail address has been attached to your PayPal account. I forwarded several of them to spoof@paypal.co.uk, but only once have I had a reply. The reply was much like the thankyou that banks send out when you forward a phishing e-mail. The normal rules that apply to all phishing e-mails apply to spoof PayPal e-mails. Don't click on anything on the page, especially if the e-mail does not contain your full name.

    Some years ago, I got malware (from downloading a game) that not only ripped half the data from my hard drive but also threatened to report me to the police for downloading pornography if I did not download their software (more malware I suspect). Some crooks' methods never change. I had to delete everything on my hard drive & put everything back on except the malware.

    Report on 02 October 2012  |  Love thisLove  0 loves
  • electricblue
    Love rating 643
    electricblue said

    Paypal is as safe and responsive to individual reports as any multi-billion corporation with hundreds of millions of subscribers can be. That they won't come and wipe your bottom does not make them 'unsafe' as a company. Stick within Paypal rules and they are very helpful, just bear in mind that they don't know who is honest and who not so their procedures are necessarily tiresome.

    Report on 02 October 2012  |  Love thisLove  2 loves
  • preachermam
    Love rating 1
    preachermam said

    Dirty Sick B'stards! To use such an evocative subject to try to ply 'Their Perverted Trade' (I know not the same..) Anyway general Rule's that never open anything from Paypal/ eBay and the like Unless it Uses Your Actual name that you registered yourself under. Anything else, even 'Dear Paypal Member..eBay Member or the ilk, report it to whichever body they deem to represent. Good luck, be safe.

    Report on 02 October 2012  |  Love thisLove  0 loves
  • muira
    Love rating 30
    muira said

    when you have had an account with them for years,they should know you are honest

    and be more responsive,,cannot be long before the scamsters manage to address you

    with the same title as pay pal use,,the logo is convincing enough,,a title is hardly rocket

    science to guess and replicate..would be a bit more reassuring if they at least got back

    to tell you the perpetrators have been found and executed!!

    if they cannot find them,even more worrying !!they are still at large,poised to inflict

    more pain and misery..obviously a job for 007 now.,mind you he struggled a bit with blofeld

    Report on 02 October 2012  |  Love thisLove  0 loves
  • easygoing
    Love rating 156
    easygoing said

    I have also received a spoof, allegedly from Facebook, with an attached zip file. Maybe worth warning the kids to watch out for that one.

    Report on 02 October 2012  |  Love thisLove  0 loves
  • Meduza78
    Love rating 17
    Meduza78 said

    i guess that only those that really had something to do with a child pornography should be worried about this. otherwise the innocent people could only laugh at this.

    i.e. those involved in child pornography fully deserve such fraud.

    Report on 02 October 2012  |  Love thisLove  0 loves
  • SimonFin
    Love rating 10
    SimonFin said

    Meduza78 - so you`d happily laugh off an accusation of accessing child porn would you?

    Report on 02 October 2012  |  Love thisLove  0 loves
  • Meduza78
    Love rating 17
    Meduza78 said

    simonfin, i think that fbi do their job better than going straight to your boss and telling him that you are suspicious of child porn involvement, before they spoke to you and checked your internet activity. i would have no worries if their agents knock on my door and investigate when i am innocent. at that stage, that they spoke to me, they surely have obtained some materials about me. nothing about child abuse would be there. only this chat.

    Report on 02 October 2012  |  Love thisLove  0 loves
  • marram
    Love rating 46
    marram said

    @SimonFin: Yes. I WOULD laugh off an accusation of accessing child porn. Because I know I HAVEN'T accessed child porn. Simple as that.

    Report on 04 October 2012  |  Love thisLove  0 loves
  • bigaljo1
    Love rating 2
    bigaljo1 said

    I posted the the following comment on Ebay in 2006 to warn others about Paypal

    "I sold an item on ebay and accepted payment by paypal. The payment was made promptly and paypal acknowledged receipt. I posted the item the following day by first class post obtaining a certificate of posting. I mistakenly thought that once payment had been received it was safe to release the goods. I had stipulated on my listing that postage was at buyers risk unless insurance was taken but the buyer choose not to take it.

    Some days later the buyer contacted me to say she hadn't received the item. I replied that the item had been posted and I had a certificate of Posting which I would send her. This transaction took place over the Xmas holiday so I suggested she gave it another couple of days in case it had been delayed and if it had still not arrived,if she let me know I would send the certificate to her so she could take the matter up with the Post Office.

    I did not hear further so I assumed that she had received it. Some weeks later I received a message saying that she had complained about non receipt to Paypal and was seeking a refund.

    Paypal immediately froze my funds and, after following Paypals automated process,her money was refunded. Basically because I was unable to provide them with a tracking Number. Had she paid the insurance the item would have been sent recorded Delivery.

    I feel let down by Paypal. There automated process is seriously flawed. No account was taken of the conditions I applied to the sale which were ,by bidding,accepted by the buyer.

    I was lucky.The item was of low value so I learned a valuable lesson cheaply. It could have been hundreds of pounds, I have now learnt the following...

    IF YOU ACCEPT PAYMENT BY PAYPAL, POST GOODS BY A TRACKABLE METHOD (RECORDED,REGISTERED ETC). CONDITIONS IMPOSED ON A LISTING MEAN LITTLE TO PAYPAL

    I have not stopped using Paypal as it is a very convienient system,but I am now more careful and wary of it."

    Since then Paypal have changed their systems but only in favour of the BUYER.

    http://reviews.ebay.co.uk/Be-very-wary-of-Paypal-Its-not-as-safe-as-it-seems?ugid=10000000001011106

    Report on 04 October 2012  |  Love thisLove  0 loves
  • bigaljo1
    Love rating 2
    bigaljo1 said

    Marram,

    If only life were that simple. As you grow older and more worldly wise, you will learn that it is not.

    Report on 04 October 2012  |  Love thisLove  1 love
  • muira
    Love rating 30
    muira said

    if you had to send every e bay item by recorded/trackable or whatever method

    you would barely sell anything,since the last postal price hike,it is likely to cost between

    2 to 3 times more than the item ..i am thinking of putting all items collect only,if they

    want them posting,ask for cash,postal order,cheque etc..pay pal is only safe for buyers!!!!..

    they forget sellers are their only means of income,,

    still cannot get my head round why they charge the seller 20p per item + percentage of sell price to recieve the funds,yet the buyer gets it free

    wonder if they reverse this process buyers would be as keen to use it

    but then e bay say you have to offer it,

    thank god there are other selling sites,which are more seller friendly

    Report on 04 October 2012  |  Love thisLove  0 loves
  • marram
    Love rating 46
    marram said

    @bigaljo1: ha-ha! I'll bear that in mind. Not sure when I'll be worldly wise, maybe when I reach 80. only 13 years to go then, since I'm 67 now. I'm wordly wise enough not to open emails from senders whom I don't recognise, don't click on dodgy email links and never accept sweets from strangers. Hopefully, that will keep me safe until I grow up!!!

    @muira AND bigaljo1, and indeed many other posters: This article is NOT about Paypal! It's about scam emails, and unscrupulous scammers who PRETEND to be Paypal!

    If you want to moan about Paypal, there's another article about that.

    Report on 04 October 2012  |  Love thisLove  0 loves
  • muira
    Love rating 30
    muira said

    @ marram..

    yes it is about pay pal..it says so on the heading

    warning pay pal child pornography scam e mail or something close to that..

    merely pointing out pay pal's response when they are alerted

    bigaljo and i are trying to highlight the situation,as pay pal appear to be rather vulnerable

    to the scamming and somewhat unresponsive in replys and sympathy

    to their customers,you are obviously bomb proof,and if you are a pay pal user

    have been extremely fortunate,not to have been at their mercy..

    good luck with the worldly wise thing at 80..and i too hope i never grow up

    Report on 05 October 2012  |  Love thisLove  0 loves
  • marram
    Love rating 46
    marram said

    @muira, it says SCAMMERS are sending out emails. They use the Paypal name, but it could be just as easily any other bank. I get phishing emails every day from people purporting to be from Natwest, Barclays, Santander, Paypal, Citibank, HSBC, you name it. Presumably if one happens to have an account with one of these one might just possibly open it, but I for one would never open a link and fill in my security details! Interestingly, I was foolish enough to use only one password for many websites, one of which was not secure, with the result that someone hacked into my Paypal account and changed the bank and email details, trying to use my account to take unauthorised payments from other people. Paypal immediately alerted me and it was sorted out within 24 hours. Needless to say, I keep bank passwords unique now! I also use software provided by the banks as an extra level of security in addition to the normal AV and Firewall software. But in the last analysis we are all responsible for our own security, don't you agree?

    But to the point - as electricblue pointed out, Paypal is as responsive and sympathetic as any multinational company of that size can be. I blame myself entirely for being silly enough to use the same passwords for such sites as this one and facebook as I did for Paypal. But considering that I am just one tiny drop in a rather large bucket, I thought they dealt with it pretty well. I have been using Paypal as a buyer and as a seller for a good few years now, my main gripe is that Paypal are very expensive to use. But then recently I used my own bank to complete a dollar transaction and their charges made Paypal seem cheap!!!

    Report on 05 October 2012  |  Love thisLove  0 loves
  • marram
    Love rating 46
    marram said

    (BTW, I have forwarded phishing and scam emails to my main bank and have never had the slightest response from them. I won't tell you which bank, it might compromise my security.)

    Report on 05 October 2012  |  Love thisLove  0 loves
  • muira
    Love rating 30
    muira said

    @marram

    well you have confirmed my suspicions that internet banking is far from safe..

    only one i have is pay pal,which i stated earlier has been phished,several times

    but have to offer it to pacify e bay, if you had chosen different passwords

    however secure ,it would not stop the attempts..it is the internet insecurity to blame,they

    just cannot police it,they admit so..and yes we are responsible for our own security

    so do not use the online option..there are alternatives still available

    thank god i do not use the internet for my other banking..

    got my hands full watching out for pay pal pretenders/scammers/phishers/villians/con artists/fakers..and mistakes

    and suspect pay pal have too,maybe why they do not respond,or just too embarrassed

    was working at an atm cash machine site today..asked the technician do they ever give out the wrong amounts?

    got the reply i suspected,but doubt the rather large financial emporium would admit it

    i do not use them either..machines are not ready to take control just yet!!

    we still have choice,,resist and use the safer option

    i work in the industry..trust me!!!!

    Report on 06 October 2012  |  Love thisLove  0 loves
  • marram
    Love rating 46
    marram said

    I agree, but unfortunately the internet is a life line here in my rural Lincolnshire village. The nearest bank is about 15 miles away, and sometimes I am too sick to go out, so I can do all I need to online, but have to be wary, of course. As a result of my frequent use of online shopping, I get about 150 emails a day, most of which are junkmail and a good percentage are phishing emails! I just look for names I recognise and delete the rest immediately. Keeps me busy.

    Report on 07 October 2012  |  Love thisLove  0 loves
  • muira
    Love rating 30
    muira said

    keeps you busy???..150 a day!!

    you have a full time job going on there!!!

    whoa betide you line goes down..

    my internet/phone was down for over a week,after recent floods,

    did not bother reporting it,the exchange was being furiously pumped out

    you would have to stay up all night opening/deleting etc

    precisely the time a mistake could be made

    Report on 07 October 2012  |  Love thisLove  1 love
  • marram
    Love rating 46
    marram said

    Most I just look at the name and JUNK! jumps out at you. I don't even open most of them, especially the ones which say 'please confirm your security details'... I usually do this just after I wake up. 15 minutes and it's done.

    Mind you, there's nothing else much to do here apart from spy on the neighbours (A solution favoured by some but not by me) and house work. Sorry you suffered from the floods.

    Report on 08 October 2012  |  Love thisLove  0 loves

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