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The Best Car Insurance You Can Get


Updated on 17 February 2009 | 35 Comments

Which insurer provides the best quality comprehensive car insurance? And how much does it cost?

There's no doubt that, with a recession beckoning, most Fools are looking to tight their belts. But even during the tough times, it pays to remember that cheap doesn't always mean good value-for-money. Especially, in my opinion, when it comes to car insurance.

The trouble is, comparing top quality, comprehensive car insurance policies is much harder than comparing cheap policies. While most insurance price comparison websites can easily find you the cheapest policy, few allow you to compare the features and benefits of the policy, so that you can judge for yourself which provides better value-for-money.

And without this information, it is difficult to make an informed decision. For example, you might well be willing to pay an extra few pounds a year for the benefit of having a courtesy car available to you if your car is ever taken off the road. Similarly, you may be able to rest easier, knowing that you have legal expenses cover. And what price can you put on the peace of mind that comes from knowing you can drive any car, legally insured, in an emergency?

But how can you judge how truly comprehensive a policy is? What features and benefits should you look out for? What should come as standard? And most importantly, which insurer provides the best value-for-money?

Courtesy car

The best quality comprehensive car insurance policies will always provide a courtesy car for you to drive while yours is being repaired.

But some policies are more comprehensive than others. For example, with Norwich Union you must add on extra cover to a standard comprehensive policy for the right to have a courtesy car following a claim. The same goes for Direct Line and Churchill, and with these insurers, even if you pay the extra premium, the courtesy car is only available for a maximum of 21 days.

However, both Direct Line and Churchill do provide you with a like-for-like replacement vehicle.

Others, such as Zurich and More Than, automatically include courtesy car cover as standard, but the choice of courtesy car is limited to certain makes. For example, all Zurich and More Than courtesy cars are Category A cars: typically small hatchbacks with manual gearboxes. Not much use if you need a large family car or can only drive an automatic.

Still, for most drivers, it is better than riding buses and taxis for weeks. And More Than does also promise to provide a courtesy car within two hours of an incident if your car is immobilised, so overall, it's a pretty good deal.

Legal expenses

Comprehensive car insurance should include legal assistance, to help you recover any losses in the event of a dispute or if you have a problem with an uninsured driver.

It's probably not worth paying extra for, since - if the accident is not your fault - you can easily get representation on a no-win, no-fee basis. And, as regards disputes, you may be better off paying extra for more comprehensive legal cover through your home insurance.

Still, it's useful to have if it doesn't cost any extra. So it's good to know that Zurich, Churchill and Direct Line all provide £100,000 of legal cover as standard in all their comprehensive policies.

However, with some insurers, such as Norwich Union, you have to pay an extra premium on top of a comprehensive policy to get legal protection - and even then you may only be covered for a relatively small amount of legal fees.

Again, this shows how widely the benefits of policies can vary. 

So, as always, it pays to check the small print.

Driving other cars

With good quality comprehensive cover, you should be legally insured to drive anyone else's car with their permission. The AA, Norwich Union and Zurich all offer this as standard. Direct Line and Churchill offer this to people who don't have `risky' professions if you're 25 or over at the start of the policy.

Beware, though: this only means you will be covered for third-party insurance while driving another person's vehicle -you will not have comprehensive cover for their car.

Extras

Good comprehensive insurance policies offer added benefits, which may be attractive to you. These typically include protecting no claims discounts and not counting a windscreen repair as a claim. Unfortunately I don't have space to go through each of the insurers I looked at in turn, but here are some of the unusual ones I came across:

Norwich Union:

  • Vehicle recovery due to illness: If you or a named driver are unable to continue your journey due to illness (not alcohol or drug related) Norwich Union will arrange for your car to be taken home.
  • Unlimited replacement locks cover.
  • Driver confidence session: A 1 hour driving lesson to restore confidence to the driver of the car following an accident.

More Than:

  • Unlimited lifetime guarantees on repair and paint work.
  • Free replacement car seat after an accident as standard.
  • Counselling after an accident.
  • `Personal Customer Manager' so you can always talk to the same person about your insurance cover, either by phone or email. (This does not include claims.)

Zurich:

  • Free foreign use up to 60 days in any one trip.
  • Breakdown assistance and recovery.

How much does it cost?

To accurately compare the cost of cover with different insurers, I asked five of Britain's biggest car insurers to provide a quote for a married 35 year-old woman who lives in North London and drives a new Ford Focus:

Insurer

Cost

Excess

Zurich

£379.88

£50

More Than

£508.97

£250

Norwich Union

£547

£50

Direct Line

£553.35

£0

The AA

£617.20

£50

Churchill

£722.40

£0

As you can see, Zurich is by far the cheapest. What's more, the policy only has a £50 excess, while its next cheapest rival, More Than, has a £250 excess - and is £129.09 more expensive.

Still, both are hundreds of pounds cheaper than Churchill.

This is good news because both Zurich and More Than offer top quality comprehensive car insurance, in my opinion. Both offered better cover than the other insurers in all of the areas I looked at, providing £100,000 in legal cover, a courtesy car as standard and unrestricted cover for you to drive any vehicle legally. Both also offer some excellent added benefits.

So, in this case, it seems the cheapest quote really was the best value-for-money. But don't trust that it always will be. Do your own research and read the small print of the policy so you know just how comprehensive your car insurance cover really is. Time well-spent today could save you thousands later.

More: Do Uninsured Drivers Get Off Scot Free? | Five Steps To Cheaper Car Insurance

> Compare car insurance at Fool.co.uk

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Comments



  • 28 October 2008

    Can anyone help - I have a 91 year old father-in-law (full no claims bonus) who is having difficulty finding car insurance at a reasonable price, most companies contacted will not even quote. Any leads gratefully accepted.[br/]Thanks

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  • 27 October 2008

    I didn't mention my insurer by name, simply because my circumstances may not match other readers and they may get their best cover elsewhere. I am with Footman James (www.footmanjames.co.uk) and would certainly recommend them if the cover they offer is applicable to your needs. For other specialist policies such as a track day Lotus you may well be best to talk to Sureterm, Competition Insurance, Graham Sykes, HIC, Firebond and others.

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  • 26 October 2008

    To prodigalangel,[br/]All companies are different and almost all change their target market, as to who gets cheaper insurance from time to time.[br/]You will not be classed as a NEW Driver. You will merely be classed as a Driver of 20 years or whatever, but just with a zero No Claims Bonus.[br/]This is the same or more or less the same as buying a 2nd car and starting off with a zero no-claims bonus.[br/]My Husband recently found himself in the same position, after being made redundant after 33 years with the same company and having had a Company car for the last 20 years and company's insurance in Germany so no chance of transferring any named driver benefit to a British company.[br/]So for a large..ish car 2000 cc, the cost was going to be rather large. [br/]However we discovered that as he'd been a Named Driver on all my Car Insurance Policies, some of these Companies were willing to offer Named Driver No Claims Bonus Discounts, for the years of my insurance, being with that particular Insurance Company.[br/]Other Companies did not offer that, nor would any new Company recognise a Named Driver discount from any other company. [br/]For a few years, the Post Office had been cheapest, in my experience, having had 4 cars (now 5) to insure, each one, other than my main car, starting off over the last 6 years or so as a new car to be insured.[br/]Cheapest I paid, with zero no-claims bonus, was about £125.00 with a £50.00 chequeback, (total £75.00) but I refused all the above add ons, legal expenses, courtesy car, etc., etc., to keep the quote to a minimum. That also was for a basic 16 year old Ford Fiesta 1100cc, worth about £200.00, which I'd pinched the No Claims cover from, for a slightly larger engine additional car I had acquired.[br/]We originally had the Fiesta whilst my Son was learning to drive, so for him and his pals I did manage (about 5/6 years ago) to get Any Driver insurance. Sat with all of them, to get some experience driving. Just pottering about locally though. And in case you are wondering, NO I did not charge my Son or his friends any fee or petrol money. [br/]Norwich Union via ASDA had provided that Any-Driver cover, (about £400.00) but eventually pulled the plug, deciding not to cover any under 21 year olds. No problem though, as by then they'd all passed their tests and moved on to their own cars. [br/]After that, their premiums also got a lot dearer, so I moved on.[br/]I have found the AA cheapest last month, when needing to re-insure the Fiesta afresh again - I use the Fiesta for shopping locally as it's so easy to park, squeezing into spaces, larger cars just can't get into.[br/]I also use the Co-operative Insurance (CIS) for another car.[br/]Nationwide were also very competitive for a while, whereas I have always found Tesco to be very expensive and with not as good excess loadings, extras etc.[br/]I always, for each car when insurance is due, shop around and see what prices are and what is included and how much excess each company requires to load your policy with.[br/]To keep your premiums low, until you have built up a fresh No-Claims bonus, you would be well advised to start off insuring a small car, with a small engine. Larger, faster cars, with large engines, usually are in higher insurance brackets, so automatically cost a leg and an arm more.[br/]Also see what your Husband's Insurance Company will offer, where you have been a Named Driver? Do they or will they offer you any Named Driver, No Claims Discount on your premium.[br/]You can also start checking out what a policy is going to cost you and have the quote held for up to one month. Say before you buy/acquire a car, eg a relative/friend may offer you a car that they will no longer require, but not say till next month or something.[br/]However, not much point researching the market much more than a month before you buy/acquire your new vehicle, as rates and targets do change so frequently in my limited experience.

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