You've picked ING Direct for the top spot in the Lovemoney Awards mortgage category.
ING Direct has been chosen by readers as the best overall mortgage provider in the 2012 Lovemoney Awards.
First Direct also appeared frequently in the results, but ING Direct came out on top in the ‘most loved’ category.
Earlier in the year we asked readers who they thought were the best financial providers. After a lot of voting we have now begun publishing the results and below are the finalists and winners of the mortgage awards.
You can find out more about how the awards work in our article: The Lovemoney Awards 2012.
|Fees and charges|
|Speed of processing|
|Value for money|
|Most loved (overall winner)|
ING Direct was chosen as your most-loved provider and also came top in both the ‘Speed of Processing’ and in the ‘Fees and Charges’ categories.
The bank was launched in the UK in 2003 and has always been a strong contender in the mortgage market, frequently beating larger lenders to the top deals.
However, in the second quarter of 2013 its savings and mortgage book will be taken over by Barclays.
What that means for ING's satisfied customers, only time will tell. However, the fact that we are losing a competitive and respected lender is far from good news.
First Direct was a close second in our awards, winning the top spot for ‘Value for Money’ and ‘Customer Service’. I
The Co-operative, Intelligent Finance and HSBC were also runners up across the five categories.
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