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From Netflix to FedEx, brands that profit during global crises

Brands that bucked the trend
The Panic of 1907: General Motors
First World War: Marconi Company
First World War: DuPont Company
The Great Depression: Procter & Gamble
The Great Depression: Sears
The Great Depression: E&J Gallo
The Great Depression: Publix Super Markets
Second World War: Hugo Boss
Second World War: Ford Motor Company
1970s Downturn: FedEx
1990s Downturn: Toyota
The Great Recession: L'Oréal
The Great Recession: Walmart
The Great Recession: Amazon
The Great Recession: Ford
The Great Recession: Domino’s Pizza
The Great Recession: Snuggie
The Great Recession: Intel
The Great Recession: LEGO
The Great Recession: McDonald’s
US hurricanes Harvey, Irma and Maria (2017): Home Depot
Coronavirus global pandemic: Netflix
Coronavirus global pandemic: Gojo Industries
Coronavirus global pandemic: Zoom
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Courtesy FedEx

1970s Downturn: FedEx

The 1970s downturn, lasting between 1973 and 1975, was started by the oil crisis of 1973 which saw oil prices skyrocket by 400% in just five months. FedEx was founded in 1971 and began shipping parcels in 1973 just as the oil crisis hit, which caused costs to rise exponentially. Yet the company pumped money into an ad campaign with the tagline “FedEx—when it absolutely, positively has to be there overnight”, which put the brand name on everyone’s lips and helped turn its fortunes around. By 1980, profits reached $38.7 million, equivalent to $121 million (£104m) in today's money. During the COVID-19 pandemic FedEx has scrapped its annual bonus for employees and furloughed some staff, but has since announced it will give employees a 2% pay rise from October to thank its half a million workers for going above and beyond during the crisis.

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Frances Carruthers

23 October 2020

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