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Behind the scenes at Amazon's Tilbury Fulfilment Centre

What's it like behind the scenes at an Amazon warehouse?
An introduction to the Tilbury Fulfilment Centre
The journey of a product
The item is stowed
It’s moved… by robots
Clever sensors
It gets scanned
Stock-take
The item is sent for packing
Getting the green light
Postage details are added
Quality controls
The item is sent to the correct carrier
On the road
The future of Amazon’s warehouses
An increasing number of jobs
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Courtesy Amazon

What's it like behind the scenes at an Amazon warehouse?

Amazon was expected to account for almost 14% of all online retail sales across the world by the end of 2019, according to Statista. The company rolled out Prime same-day delivery back in 2009 and is currently testing drone delivery, which could mean customers will start to receive their orders in just 30 minutes. But how does Amazon currently get items to you so quickly? We visited one of its fulfilment centres in Tilbury, UK, to learn about the process behind the scenes. All information is as provided to us by Amazon.

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Frances Carruthers

06 March 2020

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