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Their minimum prices are really low at £5, and as I just want to check my e-mail on the go, I thought I might get a sim card from them. You can vary your plan each month, so if this turns out to be too low, I can easily increase it. It seemed to good to be true, so I just wondered about security and reliability of this firm.
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653GiffGaff is a division of O2 and runs on their network so what's to be concerned about?
Posted on 06 March 2013 |
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8Their minimum price can be less than that - you don't have to use a bundle (though I use the £10 one - 250 mins, unlimited SMS, 1GB tetherable data). If you choose to go PAYG for data, you're charged at pro-rata 20p/MB for the first 1MB, the next 19MB are free, then it's 20p/MB again after that, which resets at midnight. And, if you use nothing you pay nothing. Coverage is the same as that of O2, whose network it runs on.
PAYG calls are 10p/min to landlines and mobiles, SMS messages are 8p/text.
If you like the sound of that, you can get a SIM here --> http://is.gd/freesim
Posted on 06 March 2013 | Love 0 loves
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0My wife uses Giffgaff on her ipad. She buys a £5 gigabag most months which gets her 500MB, more than enough for her. In reality if you only make a few calls, a few texts and checking emails then don't bother with a goodybag and go PAYG. You can try it both ways and see works cheapest for you. What she likes is that if she is away or not likely to use the ipad much then she won't bother buying a goodybag. It is very flexible.
Posted on 06 March 2013 | Love 0 loves
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8The reason it's so much cheaper is you're not paying to maintain a call centre, everything is done online. Account-related queries are handled by their team of Agents, all matters from phone setup to roaming advice are handled by the community, mainly customers like myself on their forum.
Posted on 06 March 2013 | Love 0 loves
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0It runs on the O2 network, but I am not sure it is actually part of O2. Certainly it was started with their help and I guess they will own some of it, but I am not sure they own it all.
It is cheap because their overheads are very low. You won't get much technical support for example, but if you post a question on their forums you will get a good answer quickly most of the time. they encourage their subscribers to answer the questions by rewarding them with free air time if they do so enough. And most of their sales are via recommendations, because every time somebody you recommend gets a SIM you get £5 of airtime. That is why Soruk has posted that link ;)
Posted on 06 March 2013 | Love 0 loves
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0have you looked at TMobile pay as you go... get a normal chip and for £5 you get a 1 month internet booser... its totally unlimited and you can do what ever you like on it including watching movies and down loads... the chip also works on their dongle although they will never admit to it.
Posted on 06 March 2013 | Love 0 loves
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4I joined giffgaff 2 months ago after enduring poor signal and indifferent customer service from Orange/EE. I have been impressed! The transfer of my number was trouble free, the signal is excellent even in the sticks where I live and I get a message telling me my remaining balance after each call. I can vary the goody bag amount each month according to need which really suits me as my husband works at sea some months. The only problem has been when I tried to send a pucture message, this isn't part of the goody bag and I needed to top up like PAYG. Support online with issues like this is faster than calling a call centre in the far east too. Go for it!
Posted on 06 March 2013 | Love 0 loves
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7Giffgaff not only runs on the O2 network, but is a wholy owned subsiduary of O2. They set it up to capture some of the PAYG/SIM only budget market that was fast developing through Tesco, 3, etc. The priciple is that there are no shops and limited customer support - they only deal with technical issues while all other help (eg setting up your phone, enquiring about prices) is dealt with by Giffgaff 'members' through a forum.
It is what it is - a reasonably reliable (because it is essentially O2) and very cheap service. But if things go wrong (and they can for a small number of people) then don't expect to speak to anyone directly because this is impossible and don't expect a quick resolution as it is all done by internet messaging which takes a long time.
Posted on 06 March 2013 | Love 0 loves
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0My family and I save a fortune on Giffgaff. You can talk to fellow Giffgaffers for up to 3 months after your last top up, and Freefone numbers are free too.
If you have a technical issue, you can email an agent and should get a reply within a few hours.
About picture messages: don't bother to SMS them when you can email them for free as part of your Internet allowance.
You get an email each month telling you how much you have saved by being on Giffgaff and recommending the best plan for you depending on your past months usage.
I buy a £10 goodybag each month and its more than enough for me. My daughter gets a £12 with unlimited Internet and she has loads of minutes over at the end of the month. When she had a sim only contract with O2 she was paying £70 to £90 a month for exceeding her Internet and Calls allowance. You won't get scary bills with giffgaff and you can use your phone as often as you like without worrying.
Posted on 07 March 2013 | Love 0 loves
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149 8@MK22: O2, Orange and T-Mobile also consider Isle of Man and Channel Islands as roaming and not inclusive in bundles.
And yes, it is true I get £5 airtime when someone signs up using my link - as does the person who activates a sim ordered directly through it. SIMs ordered directly from giffgaff.com do NOT get the £5 bonus on activation. Therefore as a new customer you are better off using a member link!
Posted on 07 March 2013 | Love 0 loves
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137I have no idea about This company but you may like to note that Soruk posted an affiliate link to the site so he will be paid for every customer he refers to GiffGaff.
Good luck to him or her for that but do you then expect an impartial view?
Posted on 10 March 2013 | Love 0 loves
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653Why are so many people posting comments when they are not sure of their facts? O2 and Giffgaff are both part of Telefonica which is a massive (Spanish based) global business and probably the most solid financially of all the mobile networks. I also don't agree with affiliate links being posted on here and have long complained about them, but I do use Giffgaff as a secondary network to THREE which works out cheaper on many short term contract deals. I have been very happy with Giffgaff other than there being a patchy signal in my home location.
Posted on 10 March 2013 | Love 0 loves
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8Join giffgaff using a SIM directly from their website and activate with a £10 top up, you get £10.
Join giffgaff through an affiliate link and activate the SIM with a £10 top up, you get £15. So, you benefit too.
I don't agree with affiliate links if they only benefit the person posting them, but an affiliate link that benefits the recipient of the SIM I have no problem with.
Posted on 12 March 2013 | Love 0 loves
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