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Is it legal to put a transaction charge on a cash sale?

DaveW
by DaveW 16 April 2012  |  Comments 2 comments  |  Love Love  0 loves

I went to the local theatre to buy a ticket for an evening performance, and pay with cash. I was informed that there was a "transaction charge" of £2 payable on top of the price of the ticket. I remonstrated with the cashier, but was refused the ticket unless I paid the extra. Since I wanted very much to see the show, I had no choice but to pay up. Is this actually legal???

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Comments (2)

  • Pedros143
    Love rating 7
    Pedros143 posted

    I think it is illegal.. the ticket is offered on a "offer to treat " basis and should contain al the relevant information to make a decision. To hide crucial information relative to the financial decision is not a " fair practice " and as such would be of interest to the OFT. Perhaps, if you phone them with the details of which theatre is doing this ,they have informed me that they will be delighted to speak with em.

    Posted on 17 April 2012 | Love Love  0 loves Report
  • MikeGG1
    Love rating 878
    MikeGG1 posted

    It might seem strange but it is possibly legal. However, there must be at least one acceptable form of payment that is not subject to a surcharge. Ryanair were the classic example of this.

    Mike

    Posted on 17 April 2012 | Love Love  0 loves Report

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