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26 October 2010

Insurers are denying claim for water damage, as I didn't notify them I was having my House refurbished

Have you ever heard of Insurance Companies refusing to pay out for a claim for water damage, owing to the customer not having informed them they were having works done to their house? They are saying that the house was not occupied for longer that 30 days they will not pay out, even though the house was visited about 4 times a day. Either my partner of I visited, when we couldn’t a family friend and my neighbour checked the house. There was no water or electricity, there was no bathroom or kitchen, and for some time there was no ceiling and floors in place. The dust would have been hazardous to health. The water and electricity were switched off most of the time, the builders only switched things on when they needed to. Do you know of any ways to challenge their refusal to pay out?

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