Q&A

Double Glazing fitters

We purchased double glazing from a local firm and the fitters have done a very bad job. The wind "howls " through one window from between the wall and the frame.We contacted the firm who told us that They have now ceased trading under their old name and now trade as a different firm with the word "conservatories" at the end. Basically it's the same company.They refuse to come and correct the many mistakes that their fitters made. I am seething because they haven't gone bust but have added a word to the company name to avoid having to correct errors made by their so called "highly trained fitters".I dont suppose I have any chance of getting the repairs carried out??