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30 March 2010

YBS offering far better deals for new customers than existing customers?

Currently finished fixed mortgage with YBS and not back on their variable rate at 4.99% (ouch!). Looking at what new deals they are offering, it is very annoying that the best deals they are offering are only valid for the following groups: * First Time Buyers * Customers remortgaging from another lender * New customers moving home * Existing YBS borrowers moving home The one group which is excludes is "Existing customers remortgaging". Question is, is there any way to convince YBS to offer the same deal for an existing customers? As I understand YBS don't offer commision, so a broker wouldn't be able to help. I have tried phoning YBS but they are not interested. I am wondering if I visit a branch and book an appointment with a mortgage adviser, will I have more luck or will it be a complete no again?

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