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01 December 2009

Missold a phone contract, can i get out of the contract, they pursuaded me to go for a great deal rather than get a free phone upgrade.

About 9 months ago i was persuaded to agree to a new phone contract with my phone provider they told me to keep me they would half my rental which they did,however when my bills came to large amounts i questioned them and it was revealed that i no longer recieve anyof the free weekend and evening calls that i used to get also calls to 0800 nos are more expensive. They never mentioned this in the conversation. Iam now making calls from pay phones as they are much cheaper and only use the phone to recieve calls.Any advice in how to respond to them as i feel i have been missold this contract which i agreed for 18 months, what are my rights and can i get out of this contract, i dont know if it makes any difference but i didnt sign anything,

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