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16 July 2009

Mistake by Barclaycard now on my Credit Report

Last year I paid off my Barclaycard, and unbeknown to me, they cancelled my direct debit set up each month to pay my bill. When I used the card again, I ended up with a letter saying I had missed a payment. I contacted them immediatel, and they acknowledged they had cancelled the Direct Debit, and set it up again. Now on my Credit Record they have 3 months down as missing a payment, which I did not do, and the original problem was due to their error not mine. I have recently paid the card off again and closed the account, but can they rectify mistakes they have made on a closed account.

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