Avoid this catastrophic holiday mistake!

Szu Ping Chan
by Lovemoney Staff Szu Ping Chan on 20 July 2009  |  Comments 31 comments

Ever been baffled by how much you should tip while on holiday? Never fear, here's a quick look at overseas tipping etiquette.

Avoid this catastrophic holiday mistake!

It's a question many of us ask ourselves while on holiday.

How much should I tip?

Tips can be tricky, and, if you're not careful, you could end up either embarrassing yourself or causing offence to another party.

So, what's the correct number? Ten? 15? 18%? And what if service is included? How much should you tip then?

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Find out how to cut the cost of your flights, get discounts, tip correctly, spend wisely, get cashback and most importantly, cut the cost of your holiday.

According to a recent study by TripAdvisor, 15% of Brits have actually been confronted by staff on holiday for not leaving a tip. An unfortunately 6% have had their holiday ruined because of a tipping situation, an over a quarter (27%) believe tipping should be abolished altogether.

Yet Brits are actually among the most generous in Europe, tipping hotel staff, taxi drivers and hairdressers while on holiday. In total, 43% of Brits tip, compard to just 20% of Spaniards, 22% of Italians and 24% of French tourists.

The problem, it seems, arises because the vast majority of us do not bother to research tipping etiquette before holidaying in another country, and almost half (46%) of us approach holiday tipping with a 'one size fits all' attidtude, tipping the same regardless of which country we visit. 

This is a big mistake. Tipping in some countries will cause just as much offence as not tipping in others.

So, in an effort to make things clearer, and with a little help from my friends (and the odd Lonely Planet guide), here are some tips I've discovered on holiday that should make your trip a little smoother:

Australia and New Zealand

Tipping is not widely expected, and may even cause offence to some. However, tipping in restaurants is becoming more common, and a 10% tip for good service will be appreciated by restaurant and bar staff.

Taxi drivers and hairdressers do not expect a tip.

Egypt

One of the first words I learnt when I went to Egypt was ‘baksheesh'.  Literally meaning ‘spread the wealth' this is Egypt's monetary way of saying thank you for services rendered.

Tipping is discretionary, but a couple of Egyptian pounds (one Egyptian pound is roughly 10p) here and there goes a long way. Porters, tour guides and waiters all appreciate baksheesh, and whether it's for a meal or for someone carrying all those purchases you made in the souk back to the hotel, every penny counts.

Remember to carry round small change and ask for small denominations when changing your money. Small bills are a prized possession in Egypt because obviously, no one gives change for a tip.

One exception is taxi drivers, who as my Egyptian friend says are usually rude anyway, and will probably try to rip you off.

So, needless to say, don't tip them.

France

Service is included by law in France, and your bill may state 'service compris' to indicate this. In any case, it is polite to round up the bill to the nearest euro, or to add 10% for exceptional service.

Taxi drivers and porters will always appreciate a couple of Euros for efficient service.

However, watch for signs that say ‘Pourboire Interdit', which means that tipping is forbidden.

Greece

In Greece, although a service charge is automatically included in your bill when eating out, this does not necessarily mean that it will go to the waiters and waitresses. So, if you're satisfied with your meal, a tip of 8 - 10% is customary.

Bear in mind that during the Christmas and Greek Easter holiday periods a service ‘bonus' of 18% will be added to your restaurant bill as a holiday extra for the waiters.

When travelling around, rounding up your taxi fare to the nearest Euro is also the norm.

John Fitzsimons reviews how to get the maximum bang for your buck when changing up your sterling for foreign currency

Germany

Although a service charge is included (appearing on your bill as ‘bedienung'), it is the norm to tip up to an extra 10% of the bill, especially in upmarket restaurants.

One word of advice. Never say ‘danke' unless you are really appreciative of your meal, because more often than not, this will be interpreted by the staff as a signal to keep the change.

In addition, hand your tips to the staff when paying the bill instead of placing it on the table as you leave. A customary practice in the UK to save awkwardness perhaps, but this will cause offence in Germany.

In taxis, add a Euro or two to the total to keep the cabbie smiling.

Italy

When dining in restaurants, a 10 - 15% service charge (coperto) may already be included in your bill. If that is the case don't feel obliged to add any more, and if not, a 10% gratuity is sufficient.

In many Italian cafés, you will often pay more to sit down and enjoy your coffee or gelato ice cream rather than standing at the bar anyway. So, if you do sip your coffee or hot chocolate while sitting down, an extra €0.50 is a sufficient tip. (You won't find better hot chocolate than in Italy, but that's another story.)

Smaller trattorias and pizzerias don't expect a gratuity, and tipping a small family-run business may even cause offence.

Taxi drivers also do not expect a tip. When I attempted to leave one in Florence my friend practically slapped the coins out of my hand.

Again, however, rounding up to the nearest Euro is fine, or if your cab driver helps carry your bags you may want to extend this to a couple of Euros.

Japan

The Japanese are pretty clear cut when it comes to tips. Any monies left are more likely to cause offence than gratitude. The number stated on the bill is what you should pay. No more. No less. Nuff said.

Spain

Service charges are included in the food prices on the menu in Spain, and tipping is a matter of personal choice. Most people leave some small change if they're satisfied and 5% is usually plenty.

It's common to leave small change at bar and café tables, or if you eat tapas or sandwiches at a bar - just enough to round the bill to the nearest Euro.

USA

Tipping is serious business in the States. Many service staff get no more than minimum wage, and rely on tips to supplement their income.

One of my colleagues (whose name shall remain anonymous) was actually chased out of a diner because they didn't leave a big enough tip when eating.

So, tip generously, and often.

You should leave a 15% minimum tip in diners, restaurants and cafes, and if service is really good then 20% is more the norm. In bars, slipping the bartender around a dollar per drink will ensure that service will never be a problem.

And finally, when out and about in the States, tipping an extra 15% to your taxi driver is the norm.

I can't afford to tip

Almost a third of Brits have reduced their tips because of the recession, so you're not alone if you're feeling the pinch.

But savvy travellers know that tipping hotel staff at the start of a holiday often means you get a better service for the duration of your stay. And a better service means a better holiday.

If you're going somewhere you will have access to the internet, one way to make sure your holiday is affordable is to use online banking to keep track of your transactions. The new lovemoney.com online banking service allows you to categorise all your transactions from different bank accounts and credit cards as you spend, even abroad, so it can really help you stick to a budget. Find out more

Finally, don't forget to adopt our goal: Have a cheap holiday. It really can help you to save those pennies!

This article was updated in April 2010.

More: How To Avoid A Holiday From Hell / When Booking Last Minute Is Worth It

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Comments (31)

  • owlcatmoon
    Love rating 0
    owlcatmoon said

    Interesting, but can does anyone actually know what the correct tipping etiquette is here in the UK!? I'm utterly clueless to it!

    Report on 20 July 2009  |  Love thisLove  0 loves
  • shayde08
    Love rating 0
    shayde08 said

    As an Australian I can definitely clarify that tipping will NEVER cause offence in this country! Waitstaff in Australia receive a decent income and tips are simply an appreciated gesture of good service (which is what a tip should be, right?!)

    I don't understand why US employers don't just pay their staff proper wages, to avoid tip confusion - I've seen so many non-english speaking people confused when they pay the bill, and they either over-tip of under-tip as a result.

    Anyway, you'll never offend an Aussie by leaving a 10% tip with your meal! But even $5 at the end of a meal is appreciated here.

    Report on 31 March 2010  |  Love thisLove  0 loves
  • Susanbs
    Love rating 0
    Susanbs said

    I find tipping can be embarrassing. What should I tip in this country when my small weekend case is carried to my room for me in a hotel? I'm worried I may offend by tipping or if I do tip for not tipping enough......

    Report on 11 April 2010  |  Love thisLove  0 loves
  • mistyeyed
    Love rating 8
    mistyeyed said

    My husband once tipped a waiter in Amsterdam £100, he was calculating the tip in Greek Drachma instead of Dutch currency. the waiter didn't even blink when he received the tip but disappeared quickly once he left the table.

    When we were in America a waiter told us we hadn't tipped him enough, we had given him 10% and he said it should have been 20%. I was so embarrased,needless to say i wish there was no such thing as tipping anywhere in the world.

    Employers should pay their employees enough to serve on tables as well as charge for the food, in fact if all employers took less and gave more to the lower paid end of the market there would be less "Fat Cats", less grumbling from the workforce and a better Britain to live in. Just remember without an engine the car won't run not even a Rolls Royce.

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  • darkspark88
    Love rating 0
    darkspark88 said

    Generally in the UK, you don't tip unless you want to. I almost never tip for anything. However if a particular restaurant states "service charge not included" with the bill, I'll tip 10% up to 20% if the service was really good/fast. I'm very glad there isn't a tipping culture in the UK.

    I found the information in this article very helpful. 

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  • supasap
    Love rating 19
    supasap said

    yes sometimes get sick of the "to tip or not to tip" even in UK..... just why am I tipping the taxi driver or the hairdresser? for getting me to my destination safely or for engaging in small talk? even the restaurants...... why? i have paid way over the cost of the meal's production and it had to be served to the table ie there is no choice so what is the "good service"...... good service is a function of the balance of staff to customers methinks........ but anyway I still do it but I do sort of resent it

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  • Bon Vivant
    Love rating 0
    Bon Vivant said

    I wrote a guide to tipping for The Times, which can be seen at my blog below:

    http://bonvivantliving.wordpress.com/2010/02/18/a-guide-to-tipping/

    Thanks.

    Report on 11 April 2010  |  Love thisLove  0 loves
  • Meta4
    Love rating 1
    Meta4 said

    I need a new dictionary, as my definition of "catastrophic" is somewhat different...

    Report on 11 April 2010  |  Love thisLove  1 love
  • rbgos
    Love rating 81
    rbgos said

    I can see why tipping is unpopular with some (at least some commentators here), but it does have its benefit - good service. If a waiter, taxi driver, barman, anyone providing a service, knows that a significant portion of the money they take home is dependant on how happy their customers are, they try a lot harder to please people.

    Ever wondered why American waiters can't be friendly or helpful enough, while French waiters have a reputation for being surly, treating their customers with disdain and happily leaving customers waiting while they take an extended cigarette break? Tipping.

    Having said that, I do object to being obliged to tip a porter to carry my suitcase to my room in America. I am fit and strong, and more than capable of carrying my own bag! In some hotels it feel like you arrive in a taxi, which you tip (fair enough), then you tip some guy for lifting your bags out of the taxi boot (sorry, trunk!), another for carrying them into the hotel lobby, another for carrying them up to your room...

    Report on 11 April 2010  |  Love thisLove  0 loves
  • PartingtonJ
    Love rating 1
    PartingtonJ said

    Well ... a surpringly useful and timely email from the Fool. Especially as we're off to the States in 2 weeks time. It's a most useful checklist for the future, and the comment thread makes very interesting reading. Well Done, Lovemoney!

    Report on 11 April 2010  |  Love thisLove  0 loves
  • TBoneBod
    Love rating 12
    TBoneBod said

    To comment on Shayde08's comments. No a tip is not an appreciation of good service. That is a gratuity; a TIP - if it IS a TIP - should be given prior to service received, whether this is a meal or a taxi ride. TIP stands for: To Improve Promptness; obviously, this will be impossible if given after the meal/ride. If you are comfortable giving out a tenner to your waiter BEFORE the meal, you will indeed receive good service - as they will also be hoping for a gratuity afterwards, if their service was exceptional.

    The reason that minimum wage is given is so that good service is absolutely guaranteed. If the waiting staff were on a good wage to start with, there would be little incentive to proffer good service. Being dependent on gratuities ensures they give excellent service, which also reflects on the establishment itself. Of course, this rule doesn't work all of the time.

    Of course, these gratuities should be reflective of the service to which they are given. If you have received bad service, let them know - even in the States - by leaving 10p/c. If high gratuities are left for bad service, they won't know - or care - that they are delivering poor service.

    I used to be a Restaurant Manager in Harrod's. So I know this works!

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  • Dampflok
    Love rating 22
    Dampflok said

    I was told that if one was really dis-satisfied with the service in the US, to leave a dime or a nickel tip. That way the message woudl get home. Normally I left 15% and return trips to teh same restaurant were appreciated.

    Speaking for myself, Once when dining in Fort Lauderdale, the service was so bad (very slow service and cold food) that I spoke to the manager (who happened to be present at another table) and explained why I was not leaving a tip. I was thanked and received a genuine apology. I hope the manager had a quiet word with that particular waitress.

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  • fran tinson
    Love rating 0
    fran tinson said

    Once in a restaurant in Florida I just handed my card over with the bill to the waitress. After a minute she came back and said " you've made a mistake". I was baffled and asked what to which her reply was " you've forgotten the tip". Mortified I gave her a generous tip and swiftly left never to return!

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  • supasap
    Love rating 19
    supasap said

    one of the most exciting things I ever did was in Florida when waiting for my bar bill and being ignored in favour of fresh customers....... I was sick of waiting and just did a runner without running...... great fun.....

    also agree article headline of catastrophic is well OTT

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  • oldhenry
    Love rating 265
    oldhenry said

    In the US many workers do rely on tips to make a liveable income, my daughter in law is one of them. That is not right but capitalism rules . But the 20 % , I find, is way too much and 15% is enough. I have never been challenged, or I would reduce that to 1 cent. The US staff are 'uncious' compared to those of France but I prefer the former.

    In Oregon you cannot pump your own gas, so you need to tip the pump person. One dollar per fillup, so fill your tank!

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  • Bumclucker
    Love rating 4
    Bumclucker said

    I do not tip the check out person when I go to a supermarket, or the counter clerke when I buy a stamp in a Post Office. I donnt' tip a bus conductor or a shop assistant. So why should I tip a taxi driver or a waiter. They should be paid a decent wage and should not have to rely on tips. If I go to a reasaurant which imposes a service charge, the that will be the one and only time I will go there. I strongly resent being told that I have to pay a percentage of the bill as a tip. What is even worse is being told that a percentage will be added to the bill unles I object. Tipping is at the discretion of the customer, who may wish to reward staff if they go over and above. A friend of mind worked as a chef in the kitchen of a hotel / restaurant. Over Christmas the waiters got loads of tips but he got nothing they were paid the same hourly rate - is that fair?

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  • joe turner
    Love rating 3
    joe turner said

    I tipped an Austrian taxi driver after a ride and he told me I tipped him TOO MUCH. Have you ever had that experience?

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  • jacjapan
    Love rating 0
    jacjapan said

    its true you do not tip in japan,in fact if they do not get things right, they will not take anything.They so want to please. In the USA they make me want to eat at steet vendes,  the tour buses are the worst, they ask for big tip.  

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  • MaidenGuy1
    Love rating 2
    MaidenGuy1 said

    I visited a club in Bath and one of the bar staff was exception. She would be pulling my pint if she glimpsed me even when I was 2-3 people behind in the queue.

    Its a club frequented by students and guessing poorly paid bar staff but at the end of the night I had no issue tipping her £10 for the "xmas box" (so it was January). Made her smile (which was nice), but she really did make my night.

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  • GreenMilo
    Love rating 0
    GreenMilo said

    My favourite lesson on tips comes from Clint Eastwood in Coogan's Bluff (1968 film) it goes as follows

    Taxi driver: That's $2.95, including the luggage.

    Coogan: Tell me, how may stores are there named Bloomingdales in this town?

    Taxi driver: One, why?

    Coogan: We passed it twice.

    Taxi driver: It's still $2.95, including the luggage.

    Coogan: Yeah, well there's $3.00, including the tip.

    (watching the scene is of course much better, the complete film is a classic with many more "tips" the one about the luggage continues into the hotel.)

    Report on 12 April 2010  |  Love thisLove  0 loves
  • portablewendy
    Love rating 0
    portablewendy said

    When visiting an American in Hawaii I found that they tip 17.5% (10% half again and half that again...).

    My happiest tipping experience was in Zimbabwe prior to the recent problems of course. A party of us who had been on an evening Zambezi cruise left a joint tip, we all put something in, and the waiter literally went almost out of site then started jumping about like a kid. We'd obviously made his day!!!

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  • reluctant_landlord
    Love rating 0
    reluctant_landlord said

    My most bizarre (and emotional) tipping story involved me giving the service provider no money at all.

    20 years ago, trekking to Everest base camp, our little party was attended by a stream of Sherpas. They are some of the loveliest people on earth. I had a bad problem with my knees, to the extent one Sherpa was assigned to carry my day bag every day. After about a week we came to a 'shop' on the trail. These were little more than a room in someone's shack, and the supplies were a meagre supply of whatever could be carried there on foot - so there were about a dozen chocolate bars as the total stock.

    I decided to buy the Sherpa, Poori, a bar of chocolate as a thank you for his help. He watched me buy it, and as I handed it to him, he tried to put it in my bag. With some hand signals I managed to get him to understand it was for him. He stared at me, dropped my bag, and walked off. To say I was puzzled wouldn't begin to cover it.

    He got about ten paces away, walking towards the other Sherpas, then suddenly began leaping and shouting and waving the chocolate bar in the air, as he ran towards the others.

    That's when I understood just how poor these people were. You can bet we tipped generously at the end of the trek.

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  • mcv
    Love rating 0
    mcv said

    I don't mind tipping and I think I tip pretty well. One thing bugs me, though. If you have a meal with a couple of decent bottles of wine costing, say £20-£25 each, should I include the cost of the wine in my tip? Dropping some wine off to the table hardly seems worthy of a tip but I don't know. I usually include it but should I?

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  • mudshark
    Love rating 0
    mudshark said

    A dollar a drink in the US? We did a dollar a round - or 2 if a big one and bar bloke seemed happy.

    I went on one of those Star tours in LA and driver talked a lot about tipping and how much he would like - I gave him a dollar for being cheeky....

    AS for the UK, I thought everyone gave 10 - 15% but obviously not. I do get annoyed when service is included but get given the option to tip again - a good way to catch people out.

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  • Drama Queen
    Love rating 0
    Drama Queen said

    I have worked in a bar and being tipped quite generously (I was good at my job) all tips went into a pot and were supposed to be shared. Often I saw none of it because someone else seemed to have gotten to them first. I ended up being so frustrated I wished people didn't leave them for me. I also know of restaurants where the owners pocketed the tips. Strangely it doesnt stop me leaving them.

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  • rggraham1947
    Love rating 2
    rggraham1947 said

    Per-centage tipping is ridiculous; it takes no more effort or expertise to serve a $100 meal then a $50 dollar meal. It should also take into account the circumstances of the tipper; If you're out on a "once-in-a-blue-moon" occasion, you can afford to be generous but not so if you're on a 14-day holiday.

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  • lunartick
    Love rating 5
    lunartick said

    I think you should only tip if you want to, and that usually means for exceptional service. I have 2 children and can't afford to tip all and sundry. I have tipped in the past.

    I think service charges should be abolished everywhere as it's a 'compulsory' tip. They should have no right to be tipped twice.

    Britain is now so expensive.

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  • lunartick
    Love rating 5
    lunartick said

    In fact, you should be allowed to tip the person who served you/cooked your meal, etc rather than the whole resteraunt!

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  • adwalton
    Love rating 3
    adwalton said

    The whole problem with tipping is that it is so illogical. Why do we tip waiters but not chefs? Hairdressers but not nurses? taxi drivers but not bus drivers? And if tips for waiters is for good service, why are the tips so often pooled and shared equally. That way the good waiter gets the same as the bad ones.

     In a restaurant, we don't pay the chef, the cleaners, the people who wash up or anyone else involved in the end product, so there really is no reason to reward the person who puts the food on the table any more than anyone else. Why do we have to reward the waiter for good service when we expect good service from most other people without paying separately for it? If we really need to treat waiters differently (just because the management pay them poor wages) then why is it a percentage of the cost of the meal? The service isn't any better if I choose the most expensive items on the menu or the cheapest.

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  • njmorrisy2k
    Love rating 0
    njmorrisy2k said

    I do not agree with tipping because a country thinks you have to. When I go out for a meal etc I pay for what I choose so why should I be told that I have to be paid more just for having the benefit of eating out and choosing a meal. Do I not already pay a higher price for something that I could make at home myself but choose not to for a change? If I feel that the service provided was genuinely of a very good standard then I will decide to tip and I will decide how much. If I do a good job for a client at work, do I add on 10% as a tip?!

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  • Rayoz
    Love rating 5
    Rayoz said

    I had a meal in London recently, when the bill arrived it had 15% service charge added. I crossed off the service charge from the bill and paid [by card] the corrected amount, and left a 10% tip which I gave to the waiter on the way out. The waiter was very happy, the owner gave me a sour look.

    Deduct the service charge, they can't legally charge it unless it is clearly marked on the menu that a service charge is added to the bill, and even themn I am not sure it is legally enforceable.

    If I buy food at a menu price of £20.00, then that is what I expect the bill to be not £23.00. The business has it's profit margin already added onto everything so why should they get away with adding an additional 10/ 15/20% as they see fit.

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