The top five airline rip-offs - Video script

Rachel Wait
by Lovemoney Staff Rachel Wait on 19 April 2010  |  Comments 12 comments

Rachel Robson highlights five of the worst airline rip-offs to watch out for...

Rachel Robson highlights five of the worst airline rip-offs to watch out for...

If you’re planning to jet off on holiday any time soon, I’m going to highlight five top airline rip-offs you need to watch out for.

Check-in charges

Some budget airlines, such as Ryanair, have the audacity to charge you a fee just for checking in! Ryanair charges ten pounds per return flight to check-in online. So make sure you factor this in when you’re shopping around for flights.

Baggage fees

As well as being charged to check yourself in, you may be charged to check-in your luggage. Easyjet, for example, charges eighteen pounds per bag per return flight.

Ryanair is even worse, charging thirty pounds per return flight for baggage, although this will rise to forty pounds return in the summer holidays!

Card charges

You should also be careful how you pay for your flights. With Ryanair, unless you have a Mastercard prepaid debit card, you will be charged a fee of five pounds per person when you go to pay.

And easyJet charges a three pounds fifty booking fee unless you have a Visa electron card. Bookings made by Visa Credit Card, MasterCard or American Express will incur an additional fee of 2.5 percent of the total transaction value.

Airline food

Another big rip-off is airline food. Budget airlines often charge ridiculous sums of money for their food and drink. So if you’re going to need food on your flight, make sure you stock up at the supermarket beforehand. That said, remember you won’t be able to bring any liquids through security.

Toilet fees

Finally, Ryanair is now taking its charges to ridiculous levels with plans to ask customers to pay for the toilet. If the plans go ahead, all onboard toilets will become coin-operated, so you’ll have to fork out one pound every time you want to go!

So whatever you do, make sure you do your research so you can try to avoid these massive rip-offs as much as possible!

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Comments (12)

  • harold
    Love rating 1
    harold said

    Slamming RyanAir again and it is one of the few airlines making money. A rip-off compared to what.

    I have flown RyanAir often with my family and have found it to be cheap, reliable, safe. In fact about a third of the price of the next cheapest. Maybe in Sweden where we live it is a better deal than in the UK.

    Report on 19 April 2010  |  Love thisLove  0 loves
  • harold
    Love rating 1
    harold said

    Surely a rip-off is where you pay money and get nothing in return?

    Report on 19 April 2010  |  Love thisLove  0 loves
  • stone
    Love rating 0
    stone said

    I have to agree with Harold. Yet again Ryanair is considered one of the worst when it comes to be a rip-off. To be honest I fly with both big and budget companies and the service itself on both is pretty much the same (obviously considering Economy class on the big companies).

    Of the five rip-offs, I can only agree with Card Charges as being a rip-off.

    The other ones I don't really consider them a rip-off.

    Check-in Charges - If this was hidden within the Ticket Fare, no one would complain.

    Baggage Fees - Do big companies give you a discount if you don't check-in any baggage? Don't think so. If you go away for a couple of days can't you do with just carryon baggage? You can buy baggage with the maximum measurements allowed for carryon and I'm pretty sure it will be big enough for a change of clothes or two. Also this has become the standard in the US internal flights (check here).

    Airline Food - Have you ever gone to the cinema and bought chocolates or a hot-dog? And what about some drinks? You could just buy them outside the cinema and save loads! With budget airlines is basically the same just buy before you board (granted that this will still be more expensive than in the supermarket).

    Toilet Fees - Currently there are none. So can't really be considered a rip-off until they are in place.

    I've just read that Spirit Airlines (american company) is charging $45 for carry-on baggage from August. This is the biggest airline rip-off I've ever seen! (When considering that you can buy a ticket for just $49!!!) Just wait until Ryanair remembers to start charging for this.

    Report on 20 April 2010  |  Love thisLove  0 loves
  • Hardtruth
    Love rating 66
    Hardtruth said

    Don't be surprised if Ryanair start fitting coin operated flip up seats next. Clever, obnoxious Michael O'Leary just keeps coming up with more and more schemes to gouge and the too dumb, too stupid public still keeps lapping it up thinking they're getting a bargain for being dumped on some disused ex-military air field in the middle of nowhere. Doh! He's taking the michael everybody.

    Report on 20 April 2010  |  Love thisLove  0 loves
  • gw1979
    Love rating 0
    gw1979 said

    I too agree with Harold and others. How can Ryanair 'rip you off' when it cleary states its charges, even if you get to the end of booking without knowing the charges, no one is forcing you to enter your credit card details. I have had many a lovely long weekend away somewhere warmer thanks to Ryanair and Easyjet. Not all the airports are in the middle of nowhere, once again the information is there on the website if you take the trouble to look. What is TOTALLY disagreeable is the likes of Hardtruth labelling us as 'stupid public'. We are a discerning public who have the good sense to do our homework before clicking book now. Hopefully, I will be boarding a Ryanair flight on Saturday to Gerona and driving about an hour to the South coast of France......hardly being dumped in the middle of nowhere.........

    Report on 20 April 2010  |  Love thisLove  0 loves
  • Hardtruth
    Love rating 66
    Hardtruth said

    It doesn't look like you will be gw, sorry for you for that. In which case you need to be grateful that O'Leary & his merry band have little choice but to abide by the governing EU rules because a penny to a pound given the choice they wouldn't. I notice their website says a refund will be processed within 20 working days, about 28 days longer than they use to process and take your money in the first place.  There's also a lovely stinger in there too about no rebook/refund for a return flight that you checked in and of course paid more money for the privilige of doing. Nice.

    Nasty people who have no interest in you, just the money you can source for them.

    Report on 20 April 2010  |  Love thisLove  0 loves
  • Hardtruth
    Love rating 66
    Hardtruth said

    Didn't Ryanair show their true colours last night by stating they would limit any claims for subsistence to the price of the ticket in complete disobeyance of the laws under which they are obliged to operate? They even whined that they could not afford it, lies and drivel. Contrast that with other other airlines who grumbled about the unfairness but will just get on with it.

    Time for a class action lawsuit or even better death by several thousand cuts in the small claims court. One would hope the regulators would give them a bashing too as it is not the first time they have flouted and bullied their way through EU legislation.

    It's also clear what sort of vocation the mgmt at Ryanair would be into if they didn't have this business to occupy them.

    Report on 22 April 2010  |  Love thisLove  0 loves
  • flager
    Love rating 0
    flager said

    Re. Hardtruth, Ryanair headquarters are in Dublin, so outside jourisdiction of UK small claims court, otherwise I would have taken out against them for refusing me on flight from Bournemouth to Prestwich because I did not have a current UK passport, though I produced an expired one. This was because the new one I was waiting for was unable to be delivered as I was away working immediately prior to the flight. Had to go with another airline from another airport, who like me didn't see the need for a UK born citizen to produce a passport to travel within his own country. Cost me an additional £240, no compensation from Ryanair

    Report on 28 April 2010  |  Love thisLove  0 loves
  • develyn
    Love rating 7
    develyn said

    The other rip-off is BMI Baby charging £10 per person per sector to enter your passport details into the system. It is there in the small print but most people don't notice and so don't do it online.

    Report on 03 May 2010  |  Love thisLove  0 loves
  • philgsmith
    Love rating 2
    philgsmith said

    Cost of Ryan Air toilets can be minimized by dilligent use of empty water bottles - ultimate re-cycling. The problem with Mr O'Leary is not Ryan Air's right to charge for their services but there is a level where most people feel charging for a service is reasonable and where it is not. If you were on the ground you have a choice, at 35,000 feet, you do not

    Report on 03 May 2010  |  Love thisLove  0 loves
  • Rayoz
    Love rating 5
    Rayoz said

    Totally agree with hardtruth, at least Dick Turpin wore a mask for highway robbery O'Leary doesn't even bother to try and hide the fact. I fly many time a year to several destinatons, I have used Ryanair once in 5 years and it was like flying in a skip. It was an uncleaned plane with staff with faces like smacked arses. I suppose you have to pay extra if you expect a smile and a welcome from them!.

    Before you book with them check out the prices of the competition on a like for like basis including the card charges, the baggage charges etc etc.

    Dick Turpin was a non starter where this lot are concerned.

    Report on 03 May 2010  |  Love thisLove  0 loves
  • AbogadoNZ
    Love rating 3
    AbogadoNZ said

    What is it with the bozos at Ryan Air and their plainly misleading advertising. Sure some passengers travel with hand baggage only but is is so hard for them to raise all their fares by £15.00 to factor in their plainly dubious check in cahrge and credit card fee. We all know the real cost of each of these 'services' is nowhere near the sums charged. If they are going to be dishonest about the true cost of flying what else are they not doing? Less Blarney and more honesty please!

    Report on 03 May 2010  |  Love thisLove  0 loves

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