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Airlines to include debit card charges in headline prices

John Fitzsimons
by Lovemoney Staff John Fitzsimons on 05 July 2012  |  Comments 2 comments

Airlines relent to include charges for paying by debit card in the headline prices they advertise, following action by the OFT.

Airlines to include debit card charges in headline prices

Twelve airlines have agreed to include debit card charges in their headline prices.

The move follows enforcement action by the Office of Fair Trading (OFT). The OFT had embarked on a consumer law investigation of Aer Lingus, BMI Baby, Eastern Airways, easyJet, Flybe, German Wings, Jet2, Lufthansa, Ryanair, Thomas Cook, Thomson and Wizz Air.

A number of the airlines have already made changes to their pricing structures and marketing materials. The remainder have agreed to adjust their advertising by 1st August, and fully complete the other required changes in the coming months.

Last year Which? launched a super-complaint about the charges that passengers are only informed of when they come to pay by card.

Debit card charges will be included in the headline price rather than as a surprise at the end of the booking process, while credit card charges will be ‘easy to find’ when booking online.

Research in December revealed that airline debit card surcharges had jumped by 1,000% over the previous seven years.

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Comments (2)

  • LastChip
    Love rating 92
    LastChip said

    So all we need now, is for holders of debit cards to enjoy exactly the same protection as credit card holders under consumer law.

    Report on 05 July 2012  |  Love thisLove  0 loves
  • easygoing
    Love rating 156
    easygoing said

    Hmmm. That wasn't the interpretation on the news this morning.

    Report on 05 July 2012  |  Love thisLove  0 loves

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