Airlines to include debit card charges in headline prices
Airlines relent to include charges for paying by debit card in the headline prices they advertise, following action by the OFT.
Twelve airlines have agreed to include debit card charges in their headline prices.
The move follows enforcement action by the Office of Fair Trading (OFT). The OFT had embarked on a consumer law investigation of Aer Lingus, BMI Baby, Eastern Airways, easyJet, Flybe, German Wings, Jet2, Lufthansa, Ryanair, Thomas Cook, Thomson and Wizz Air.
Last year Which? launched a super-complaint about the charges that passengers are only informed of when they come to pay by card.
Debit card charges will be included in the headline price rather than as a surprise at the end of the booking process, while credit card charges will be ‘easy to find’ when booking online.
Research in December revealed that airline debit card surcharges had jumped by 1,000% over the previous seven years.