Ryanair trumped by zero-fee airline

Robert Powell
by Lovemoney Staff Robert Powell on 13 June 2011  |  Comments 40 comments

There's a new kid on the budget airline block, and they don't charge any debit card fees...

Ryanair trumped by zero-fee airline

Ryanair have carved out something of a niche for themselves over the last few years. They are now undoubtedly the airline that most people love to hate. And I’m afraid to say that I am no different.

Yes, I appreciate that Ryanair is a budget airline and as such I shouldn’t be expecting a five star travel experience. But still, some features of the Irish carriers’ flying cattle trucks are needlessly offensive. The bright yellow, plastic seats and landing jingle proclaiming the arrival of ‘another on time Ryanair flight’ (even if the flight is two hours delayed) are two of my main gripes.

Yet one theme common to all the low-cost airlines is that of excessive surcharges, several of which are levied on us just for booking using our debit card.

But that could all be about to change...

The Monarch has arrived!

Luton-based airline Monarch has stepped up to the budget carrier big boy table by scrapping their 3.5% booking fee for customers paying with a debit card. The carrier will still charge customers who choose to pay by credit card, but this fee has changed from a 5% levy to a flat £10 charge, added to the transaction regardless of the number of travellers.

Rachel Robson highlights five of the worst airline rip-offs to watch out for...

The change comes after a major restructuring at the airline, shifting the focus away from packaged holidays and onto scheduled flights.

But Monarch’s chairman Fabio Mantegazza still denied that the alterations were an attempt to take on low cost airlines like Ryanair and easyJet. He said that the changes reflected a shift in the air travel sector in general and predicted a halt in the growth of budget airlines operating on the surcharge model.

Nevertheless Monarch’s decision to axe their booking fees will be welcomed by many squeezed travellers fed up with shelling out every time they book a flight by card. But has the change really made Monarch any cheaper than the current main players in the budget airline sector?

Fees

Despite scrapping fees for debit card bookings, Monarch does still have a whole host of other surcharges. Here’s how they compare to Ryanair and easyJet’s fees...

Fee

Monarch

Ryanair

easyJet

Debit card charge

£0

£6 per person, per flight

£8

Credit card charge

£10 per transaction

£6 per person, per flight

£8 + the higher of 2.5% or £4.95

Pre-booked checked in baggage: one bag (online)

£14.99 - £17.99 (for flights before  1 July)

£15 – £35

£18 - £29

Pre-booked checked in baggage: one bag (call centre or airport)

£25

£35 – £50

£25 (check-in)

£40 (boarding gate)

Oversized/excess baggage fee (per bag, at airport)

£50 (at the gate)

£40

£25 (check-in)

£40 (boarding gate)

Excess baggage (booked in advance)

£10-£12 per kg

£20 per kilo (at airport ticket desk)

£10 per kilo

Golf clubs/sports equipment

£18.50 (online)

£25 (airport)

£40 (online)

£50 (airport)

£25 (online)

£30 (call centre)

Infant charge

£15

£20

£20

Pre-allocated seat

£4.99 - £8.99

£10

£4.50 - £11.50 (speedy boarding)

Name change

£100 (online)

£120 (call centre)

£100 (online)

£150 (call centre)

£35 (online)

£40 (call centre)

Date/time change

£27.50 (online)

£40 (call centre)

£25.00 (online)

£40 (call centre)

£35 (online)

£40 (call centre)

So while generally Monarch fees are cheaper than both Ryanair and easyJet, the difference is only slight.

In fact, amidst Monarch’s recent media-friendly fee slashing antics, the airline has actually slyly upped the surcharges it levies on baggage. On 1 April, Monarch introduced a £50 penalty charge for anyone found to have an oversized or overweight bag at the gate; that’s pricier than both Ryanair and easyJet. In addition, for flights departing after 1 July, Monarch’s pre-booked baggage fees will increase by £1.

And these aren’t the only new fees introduced by airlines this year, read Watch out for these new airline charges to find out about a few others.

Fares

So how does Monarch compare on fare price? Here are the fares (one-way, including taxes and charges but no booking or baggage fees) for a selection of popular routes departing this summer...

Route

Date & time

Monarch

Ryanair

easyJet

London – Malaga

Wed, 10 Aug: afternoon dep.

£69.99 (Gatwick)

£78.06 (Stansted)

£79.99 (Gatwick)

Manchester – Tenerife (south)

Sat 27 Aug: afternoon dep

£66.99

£26.99

£64.99

Birmingham – Lanzarote

Tues, 16/Wed, 17 Aug: afternoon dep.

£83.99 (Tues)

£71.99 (Wed)

N/A

London – Majorca

Fri 29 July: afternoon dep.

£83.99 (Gatwick)

£78.06 (Stansted)

£117.99 (Gatwick)

As you can see, no single airline emerges as the definite cheapest when it comes to fare rates, so it’s certainly worth checking the prices with a variety of carriers before you book any flight. Comparison sites like Skyscanner are a good way of quickly checking prices across several airlines.

It’s also worth pointing out that while Monarch’s fares are most certainly of the budget range, the selection of destinations on offer by the airline are slightly different to the other budget carriers. Monarch generally flies to ‘sun, sea and sand’ holiday destinations such as Spanish beach resorts and Greek islands rather than cities or other mainland destinations. So if you’re planning a European city break, you’ll probably need to stick to Ryanair or easyJet.

And to get some more tips on saving a few pounds on your summer trip this year read Avoid these six holiday rip-offs!

Your take

What’s your take on Monarch? Which is your preferred budget airline?

Let us know in the comment box below.

More: The best value flight ever! | The biggest ever airport rip-off | EU could make cheap flights more expensive

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Comments (40)

  • onthecomputer
    Love rating 79
    onthecomputer said

    I hate Easyjet!!!

    Report on 13 June 2011  |  Love thisLove  0 loves
  • d0nnyoz
    Love rating 5
    d0nnyoz said

    Thank you Monarch for taking this stance.

    I know there are still other surcharges, but at least they are somewhat under my control (shall I take a suitcase or not?), whereas when I pay for my flight, most people do not have the choice of whipping out their pre-paid credit card (in Ryanair's case)!

    In my view, its a blatant penalty they impose on passengers. What I would really like to see is some legislation that states retailers (and airlines) can only surcharge transactions for the cost of the transaction to the retailer. So if it costs Ryanair £6 PER PERSON (remember, this is a single transaction!), then they can charge that. If it doesn't (and I'd bet my house that it doesn't) then they shouldn't be allowed to rip passengers off like this.

    What would be good to see is the amount of profit Ryanair (and other airlines) make purely from payment surcharges.

    I bet it only costs Ryanair £2-£3 per transaction for putting these cards through, and yet if a family of 4 travels, they effectively rake in a profit of over £20 before the passengers have even started their journey!

    Makes my blood boil....

    Donald

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  • David
    Love rating 0
    David said

    Sounds good but what about those people already booked their summer flights with Monarch and already been charged ? Can we get some money back ?

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  • FoodFish
    Love rating 0
    FoodFish said

    Easyjet credit card charge = "£8 + 2.5% or £4.95 (whichever is higher)"

    Erm, doesn't that make the £4.95 irrelevant? It's always going to be £8 + 2.5% going by that.

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  • EastExpert
    Love rating 30
    EastExpert said

    Sometimes I think normal, habitual airlines can be cheaper than that (all surcharges added), and you get a decent flight with the company that doesn't want to remind their passengers all the time that they're cheapskates.

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  • mymoneymatters
    Love rating 33
    mymoneymatters said

    Has Lovemoney got it in for Ryanair? Lovemoney i thought was a site that could advise on ways to save money in all walks of life. Until Ryanair came along i was ripped off by Air Lingus whenever i wanted to go to Ireland. Yes, they are not perfect but at the prices i have paid for their flights over the years i don't expect them to be. The bright coloured seats don't bother me. I don't like the on time jingle on completioon of every flight either but i can live with it as i know i am travelling far cheaper than those who use alternative flights. Mr Powell, have you got proof that this on time jingle is played when the flight arrives 2 hours late? When booking flights i shop around and look for the cheapest flight to where i am going. If it's cheaper to use Ryanair even after paying the card charges then i will do so. That makes sense, doesn't it? This headline proclaiming Ryanair trumped by zero-fee airline is totally wrong. So, Monarch has cut a few pounds off one charge. What's important is comparing the total price of the flight. And if one has flexibility on dates then there are great bargains and those card charges pale into insignificance. It has sometime cost me more to get a train to the airport or park there for a few days than it has to pay for the return flights. Am i bovvered about the ' extortionate ' card charges then? No, not really as i'm still getting a bargain. There was a similar topic a few days back called ' Ryanair ramps up baggage charges ' and a post from walshy66 included some offensive anti Irish comments just because Ryanair is an Irish company. The post still hasn't been removed. i would imagine more Britons use Ryanair than Irish people anyhow. For a lot of people they have provided a good cheap service. If you like them use them. If you don't, use another airline. Simple really.

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  • skichampcouk
    Love rating 4
    skichampcouk said

    I can't understand why everybody wants to bash the budget airlines, in particular Ryanair.

    Would they prefer to go back to the days before they existed when you had to pay a fortune to travel by air on a scheduled flight with the major national carriers?

    I have travelled regularly to Europe with Easyjet, JET2.com, BMIbaby and more recently with Ryanair and have found Ryanair to be extremely reliable, punctual, the staff have been professional and furthermore the flights are ridiculously cheap. I have recently been travelling regularly from Liverpool to Nimes in the South of France and have managed a return flight for £12 including all costs and taxes. I found it easy and worthwhile to take out a prepaid mastercard, I only use it to book Ryanair flights and I usually can manage to survive with hand lugage only.

    The transfers from home to airport or destination usually cost me more than the flights and it is far easier and usually cheaper flying than driving or catching the train.

    They are a business and have to make a profit (having said that most airlines probably don't and the returns on investment are very tight). Please also consider the cost you pay now and compare it to what you would have had to pay 20 years ago for a similar flight.

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  • Hardtruth
    Love rating 66
    Hardtruth said

    What's budget about any of those dispicable swindling charges? Abominable companies all of them with Ryanair king of compost heap.

    As long as people are stupid enough to keep herding up like sheep (or cattle) under the illusion of false economy they will continue to get what they deserve and these putrid excuses for airlines will continue to get what they don't.

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  • flyingmoneybags
    Love rating 0
    flyingmoneybags said

    What Monarch have not shouted out, is that over the last few months their hold bag charges have been bumped up from £11.99 to £15.99 on flights to Mallorca!

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  • Robert Powell
    Love rating 3
    Robert Powell said

    Foodfish,

    For credit cards Easyjet charges an £8 flat fee as well as the higher of 2.5% or £4.95.

    Thanks,

    Rob

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  • pzulba
    Love rating 1
    pzulba said

    Digressing slighly, recently tempted by bmibaby's ad 'Now includes Taxes and Charges'

    Selected flight and took luggage option some £14 for 22K - ok by present standards that is an EXTRA

    But then found that with luggage I couldn't check in on line & would thus have to pay the AIRPORT CHECK IN - ok only £8 BUT what happened to their claim - 'Now includes Taxes and Charges'

    PZULBA

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  • gonfishin
    Love rating 11
    gonfishin said

    Never travelled Sleazyjet and only once (never again) with Ryan.

    But even worse than the airline rip offs in my view are the AIRPORT rip-offs - like the provincial nightmare they call Luton. Even tho' it may be conveniently located for me, I'll NEVER EVER fly from there again - or take anyone there!. Ridiculous parking charges, misleadingly advertised, lousy connecting transport. - and now you even have to pay just to stop and drop a passenger - so they charge you for bringing business to their poxy provincial aerodrome - as you deliver yet another unwitting victim for them and the so-called budget airlines to inconvenience and rip off.

    No thanks. If I really HAVE to put up with all the hassle of flying, then let me go thru' a decent airport and fly with a real airline - where they look after customers as if they matter - and provide a free and enjoyable on board service. When you work out what you pay for all the add-ons, it's very often cheaper - and certainly much more pleasant, to fly with a scheduled airline from a real airport. I've had some really great flights with the likes of BA and TAP - enjoyable experiences and overall much cheaper than flying with cheapskate airlines from DelBoy airports.

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  • Iamcoldsteve
    Love rating 310
    Iamcoldsteve said

    I have never leaughed so much in my life.

    ALL that matters is the total cost. Knowing the charges hardly makes them unfair either. So you get charged for checking in a bag - GOOD. That means I get a cheaper seat as I NEVER check in a bag.

    Just work it all out and see the total cost - the breakdown is not relevant. That is the cost, like it or not. Then decide if you want to go with a different airline or airport.

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  • santastan
    Love rating 0
    santastan said

    Were it not for the Budget airlines and Ryanair in particular, I and my friends would not have been able to follow our rugby teams to France, Italy and Ireland. They are cheaper even with the surcharges and we have learnt to avoid some of the charges, i.e. travel light.

    In addition they fly to airports that are nearer to where we want to go whereas the major airlines only go to the big cities.

    We are also able to fly from airports nearer to home i.e. Liverpool and East Midlands (and sometimes Manchester)

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  • jdey123
    Love rating 3
    jdey123 said

    Iamcoldsteve, The point is that price comparison websites don't compare the total costs, just the flight costs, so airlines that keep their flight costs low but hike the so-called value added services unfairly obtain revenue. Carrying luggage, processing transactions, printing tickets, changing records etc. are part and parcel of running an airline and shouldn't be seperately charged. There are many jokes about when they'll start charging for using the toilets etc. Although, you may be able to reduce the luggage you take on board, there was always a charge for excess baggage.

    The debit card charge is far lower than what the airlines charge the customer. Although, I can see why a date/time change may required additional work by the airline, it's difficult to see why a name change would, unless it happens at the airport. You are, after all, required to provide full identification details prior to arriving at the airport nowadays.

    Other irritants are the attempts to add on other services to the booking e.g. car hire and insurance.

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  • HornMan
    Love rating 0
    HornMan said

    I'm not sure what sort of Ryanair aircraft Robert Powell has been on, but it certainly isn't the same types I have used - there are clearly no bright yellow plastic seats, I have just seen dark blue leather(ette) style seats that are quite comfortable with plenty of leg room. Compare Ryanair seating to that of Thomas Cook and you'll know what I mean.

    There are no hidden charges either. You know exactly how much you will be paying once you hit the 'Pay Now' button. OK, they charge extras for each individual service/item but you don't necessarily have to have them. I managed a return trip to Gerona from East Midlands once for £2 total. I paid with an Electron card (0% levy at the time) just had hand luggage (which is a very reasonable weight and size allowance - enough to spend 3-4 nights away if you wear a large coat and jumper and fill your pockets with underwear and toiletries) and didn't have their travel insurance as I already have an annual policy. £2 return - who can compete with that?

    What's more, I have never found Ryanair staff to be unpleasant or discourteous, far from it. The aircraft have always been clean and comfortable and are usually on time. I would recommend Ryanair to anyone, and would put them way on top of a lot of other non-budget companies - Thomas Cook to just name one.

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  • redwend
    Love rating 0
    redwend said

    Why are we not able to read and work out what we do and do not want out of a flight. Another instance of "Nanny State" interference, we regularly fly to UK for prices from 5p to£7 each way, it takes concentration and patience and we are fortunate enough to go whenever there is a bargain. Have to tried to get a reasonable price on the train? I am no fan of the Ryan Air Boss but I like his airline and staff, and if his approach gives us bargains then leave Ryanair alone.

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  • Steviebaby1959
    Love rating 28
    Steviebaby1959 said

    Hmmm, looking at the list of extras that are tacked on, it's clear that Monarch may well boast being able to offer a non-debit card charge, but, they'll make this money by charging you on something else, or, hiking prices up on other items, which everyone else does.

    I would like to know how some of the other carriers compare to this list provided, I see that you've only shown 3 airlines, what about the others, are you short of space on your page, or, haven't they paid enough for the advertising.

    I never fly with these people anyway anymore, having sat on a dirty aeroplane in squalor, with no windowblinds, no seat pockets and having humped my own suitcase into the cargo hold and made to walk across the tarmac in the bloody rain, as they won't afford to use a jetway for their customers, made me think why had I bothered to fly this way, and to cap it all we landed 35 miles from the city I wanted to be in, with no public transport at 1am and we had to arrange taxis to get us to our hotels under our own steam and pocket, it was a complete farce.

    Cheap airlines = tacky and arrogant attitudes with dirty planes to match.

    THANK GOD for ordinary airlines......

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  • petewilliams
    Love rating 17
    petewilliams said

    @Steviebaby1959

    Whilst I appreciate your right to free speech, this is a capitalist society where you can choose what you spend your money on... After all, you get what you pay for as with everything else!

    However in comparison of the budget airlines I've flown with, Flybe are my favourite. They aren't the cheapest but operate efficiently from my nearest airport Birmingham to lots of Domestic and European destinations, for city breaks and ski destinations.

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  • Richardo
    Love rating 1
    Richardo said

    Not sure how people price their time but, from my personal experience, Monarch's time keeping is woefully poor and delays are routine. The very last time we flew with them we were delayed 10 hours back from Lanzarote, but only 2 hours going out thank goodness. Information about the delays was patchy and contradictory, and they didn't bother to update the arrival information at Gatwick, saying the flight was on time even though we were then over 4 hours late.

    At least Ryanair and easyjet try to operate to a schedule, but Monarch suit themselves.

    Saving a few quid for the risk of a ten hour delay, never ever again.

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  • AbogadoNZ
    Love rating 3
    AbogadoNZ said

    Are all management personnel lat budget airlines completely mad? The booking process is a complete farce and makes a mockery of any specious claim about cheapest, lowest cost per mile etc. Taking your customers for chumps is NO way to run a business as Mr Ratner found out with his jewelry business. We all know the cost of handling credit and charge card processing together with seat and baggage allowance/allocation has no resemblance to the actual cost of providing the service. It is just an opportunity to carve up the fixed costs and confuse the punters. This is like banking and any other levies we can't avaoid and needs to be regulated so that booking fees and all the other 'blarney' and blather can only be charged for 'at cost'. If that were to occur then many chrges would simply melt like snow in June and the real cost of the ticket would be there for all to see. As it is the 'charges' for flying on a budget airline are akin to going to the hairdresser who advertises a wash and cut for £15 only to have supplements applied for use of the chair, scissors, shampoo, dryer etc. Get real O'Leary and cut the obfuscation and as for the flying public; make it clear you will only travel with an airline where the costs are not dressed up by the marketers and bean counters. Using them only encourages them!

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  • Iamcoldsteve
    Love rating 310
    Iamcoldsteve said

    All I can say to alot of above is what carp. Get the total cost - why does it concern you how it is made up? It doesn't matter, as that's the price you will either pay, or not pay.

    You also need to do some research into where you will actually land. The comment above about being 35 miles out of town at 1am. Did you bother to check where you were going? Come on.

    You get exactly what you pay for. Why should I subsidise people carrying bags when I never do on short haul, ie for up to 5 days? Truth is, I SHOULDN'T. We all know that airline food is pretty bad, why should I pay for it, when I won't eat it? etc etc.

    If people cannot use these budget airlines for the purpose intended, then go on another carrier where the inflight service is provided by snobby, arrogant middle aged hags who delightfully serve up horrific food with a sneer (BA - and I've flown a lot of long haul flights with them).

    If the flight is only 2 hours, why does anyone need to eat? I cannot understand it. Just the simplest of preparation (ie eating beforehand) is required.

    I really pee's me off when people don't play by the rules (that they 'sign up to') and then moan about it.

    I say keep it up. If Ryanair is the best option for me (based on timings, costs, destination etc) then I will definitely use them. If EasyJet are better, then I will use them. Even if BA were better, I would use them.

    At the end of the day, it is transport to somewhere you want to go. There are choices and options that people can make. The pricing structure is clear and therefore not underhand. Why should I pay for 'services' I don't need or use?

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  • opaque
    Love rating 0
    opaque said

    'Taking your customers for chumps is NO way to run a business as Mr Ratner found out with his jewelry business'

    Actually his business was exceptionally sucessful, it was slagging his business off and admitting it sold crap which was what caused it's collapse.

    Which is why RyanAir always maintain they are wonderful.

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  • ognib
    Love rating 0
    ognib said

    Lamcoldsteve has it right (Maybe a bit harsh on BA), it's not rocket science for goodness sake, the clue is 'budget airline'. The cost and destination are clearly displayed before you push the 'purchase now' button. I use Ryanair, Easyjet, Flybe, BA and other airlines that suit my purpose at the right price. In my opinion, the level of service and comfort often exceeds what you pay for, unlike Thomas Cook, they used to be a great airline, what has happened to them? For the record Monach are not my favourite airline, in fact, I would rather pay the credit card charge than use them however, if they suit my purpose ........

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  • vance
    Love rating 1
    vance said

    Is the easyJet name change fee up to date? I was on a flight last weekend and someone told me they'd paid £120 for that.

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  • ginac
    Love rating 0
    ginac said

    I'm so fed up reading about Ryanair bashing. I don't have any love for any airline and think they're all rip-offs. However, if it wasn't for Ryanair we would still be paying exhorbitant money to travel small distances. They have made the industry lower their fares. I used to have to pay £300 to fly to Ireland fifteen years ago so I think they have changed the industry for the better. I check all airlines and compare prices and, as ognib said, I use the one with the best price that suits my needs be that airline Ryanair or whoever.

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  • highlander184
    Love rating 0
    highlander184 said

    because to slovakia fly only and only Ryan air I paid for my family to wisit me in UK 3 person times 2 ways times £6 it cost me 36GBP but I made only one transaction this is horibil

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  • nhammans
    Love rating 2
    nhammans said

    I noticed one of the prices quoted above is wrong - I booked a flight with EasyJet 3 days ago and the pre-booked checked in baggage (one bag online) charge is £29 per bag not the £22 quoted above - I dont know how you could of got that wrong as it is clearly stated on the website??!!!!!

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  • joe turner
    Love rating 3
    joe turner said

    I noticed that a returning serviceman in the US complained that he was not allowed to carry FOUR bags for free with an American airline...only three allowed free. I flew Ryan to Turin and had to pay £30 for ONE bag. No bag allowed for free at check-in. Weight limit is 15 kilos. Any fraction over that and they charge £50.

    Why did I fly Ryan? Because I live 20 minutes from Stansted Airport with a local bus almost from my door to Stansted... but over an hour to Heathrow and an hour and a half to Gatwick (very expensive taxi ride). I'd gladly dump ryan if any other airline flew out of Stansted.

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  • eveie78
    Love rating 0
    eveie78 said

    The thing that gets on my nerves is that you have to pay the extra money for baggage and all you get is 15kg. I'm glad Monarch has got rid of card charges because I didn't know why it couldn't be per transaction rather than per person anyway.

    @ nhammans. I booked a flight to Ibiza today with easyjet and my bagage was £14.00, they advertised it as half price so making the full price £28.00. I think they have varying prices depending on when you book.

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  • emajo
    Love rating 0
    emajo said

    I use both Ryanair and easyJet and l can honestly say l have never encountered a problem, l must be one of the lucky few. Always been on time and I can hardly quibble about the cost of the flight.... my best achievement to date was I had 4 tickets return Birmingham-Pisa for a total of £8 fully inclusive (not per person....yes for the 4 of us £1 pp each way) And we only carry on luggage.

    You can though easily avoid paying charges for using your card to pay by using a Electron Debit (mine is a Halifax easy cash account) NO CHARGES for payment via this card. I keep this account purely for this purpose.

    Beat them at their own game...is the only way to win

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  • Linz4291
    Love rating 0
    Linz4291 said

    I flew to Spain with Ryanair 2 weeks ago and on the whole it was ok, pretty much what you'd expect. One thing that did annoy me: as I was booking online, the screen came up with all the charges broken down and there was one for £48 for online check-in. I didn't remember selecting that option so I went back a page to deselect it and discovered that it's not optional - so how come they don't have to add that to the price they display on comparison sites? What made it even more annoying was that it took just as long to get through "baggage drop" (having checked in online) as it would have to check in at the desk.

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  • dipens
    Love rating 0
    dipens said

    At the end of the day - the majority of people look at the final cost of the ticket (after all charges inc any carry on baggage). If they are cheaper then they buy that ticket. Yes, a £48 online check-in charge is annoying but it is part of the ticket price when you are searching on ryanair's website. If people are really annoyed about paying these extra charges (even though the final price is less) then they shouldn't fly that airline.

    I am sure that by paying double - you can fly a scheduled airline and have no additional fees to pay. Of course, you may not take off or land on time!

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  • sarahrchds
    Love rating 9
    sarahrchds said

    It's been a few months since I flew on EasyJet, and I'm amazed at the price increases. I'd never paid as much as £8 for a debit card booking - not so long ago it was £4.50 for a credit card, and I had EasyJet's own credit card which in a year's normal use got me a return flight from Newcastle to Barcelona for a total cost, including payment fee, check-in and hold baggage, of just over £4. Sadly this has now been withdrawn. I've just checked the hold baggage fee from Newcastle to Bristol, which is £10 each way if pre booked: this I think is fine, as it's fair to folk who don't need to take hold baggage. Like others, I just avoid eating on short haul flights, and get (usually at rip off price unless there's a Boots airside in the airport) a bottle of mineral water to drink.

    I won't comment on RyanAir as I've never flown with them, other than to remind people of the TV programmes on how their staff are trained, treated and got through their safety exams: it didn't give me a lot of confidence, but then RyanAir's accident record, I have to say, is pretty good. But EasyJet I'd go with any time: I agree with all those who say you get what you pay for. I've been Business Class on Qantas - huge difference in the experience, but even bigger difference in the price!

    Report on 16 June 2011  |  Love thisLove  0 loves
  • Conned_again
    Love rating 0
    Conned_again said

    This says it all ....

    http://www.youtube.com/watch?v=HPyl2tOaKxM

    It's hilarious but so so apt.

    Report on 16 June 2011  |  Love thisLove  0 loves
  • simonlilly
    Love rating 2
    simonlilly said

    so why is BA not compared in this survey?

    BA are a much better airline than these and many times I have found them to be cheaper (with no nasty 'Ryanair' style extras added after you have booked). They also look after you when things go wrong and don't try and sell you scratch cards

    try this :-

    http://www.britishairways.com/travel/value-calculator/public/en_gb

    Report on 16 June 2011  |  Love thisLove  0 loves
  • SiGl26
    Love rating 26
    SiGl26 said

    Savvy travellers will use skyscanner or similar tools to identify the lowest total-cost provider... This will bring up the 'established' airlines, which these days compete quite hard, and less well-known budget airlines such as norwegian and wizz. Disappointing that the author didn't do a standard comparison on total cost for his examples (say, 2 adults, one hold bag, paid by credit card).

    What I find most frustrating with the budget airlines is the random restrictions on cabin-baggage; the 5kg limit on (for example) Thomson flights barely covers a laptop... And Ryanair's size gauge is much smaller than most others. Some will try to refuse any wheeled bag at the gate, regardless of its size. Make sure to carry a coat with a lot of big pockets :)

    Although my wheeled bag meets their standards, it is a very tight fit in easyJet's gauge, but at least they don't put an arbitrary weight limit on it.

    Report on 17 June 2011  |  Love thisLove  0 loves
  • The Bank Manager
    Love rating 74
    The Bank Manager said

    I've used Ryanair twice before and my family and I will use them again this Summer, as they fly to the out of the way airport that's only a 15 minute drive from our holiday destination, so we're lucky - but only by default!

    However, I cannot believe how these parasitical airlines can have the cheek to charge the customer for everything (soon they'll find a way to place a charge for the air they recycle through the cabin), when they've automated so much of the process via the PC, so that we - the consumer -are doing the job of the lady or gentleman they sacked, who used to do it all manually.

    I pay for;

    printing my own tickets (my ink, my paper, my wear & tear etc....),

    registering my name and those of my family,

    detailing our passports,

    calculating my luggage and registering that on their system,

    taking my own food so they don't have to take the weight of all the food on board (albeit their dried cack sandwiches (BTW, that is not a Ryanair flavour or filling) don't weigh that much, it's just they cost too much!),

    resolving the overall flight booking,

    checking in, when I get to the airport on one of their bloomin' daleks that stand around the airport looking menacing....

    Perhaps they'll ask me to trundle their 737-800 down to Tesco and fill up the damn thing (at least I'll get the Clubcard points....or will Michael O'Leary insist he gets them????), or remove my own luggage from the hold, when I return to Stansted and charge me for that privilege?

    See, there is so much that we do for them, but they see an opportunity to charge us for the apparent cheapness of automation. Perhaps if we all went to Monarch instead, or even EasyJet, they'd think twice about the loss in numbers and decide to drop their theft from my wallet (oops, I meant charges)?

    Report on 19 June 2011  |  Love thisLove  0 loves
  • Iamcoldsteve
    Love rating 310
    Iamcoldsteve said

    @The Bank Manager

    If they are still convenient and cost less than competitors then they will still get customers.

    Report on 20 June 2011  |  Love thisLove  0 loves
  • bobnlins
    Love rating 0
    bobnlins said

    Just flown from Alicante to Gatwick with Monarch and have to say everything was easy, smooth and we didn't get hit with charges for things like not having printed our own boarding passes - unlike a friend who flew with BMI Baby and caused a hold up, and incurred charges because he didn't have access to a printer either. It's just a shame they don't fly to many of the places we need to travel to. Oh, and if you've got to fly your pet back they were the cheapest.

    Report on 22 July 2011  |  Love thisLove  0 loves

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