How to get and keep a job

Neil Faulkner
by Lovemoney Staff Neil Faulkner on 16 February 2010  |  Comments 13 comments

People have unnecessary fears about whether they'll get a job, and whether they'll be fired before they can prove themselves! Read why you worry needlessly.

With many school, college and university leavers starting to think about what they're going to do for work, and the threat of redundancy a concern for the rest of us, I thought that I'd share what I've learned from moving between eight enjoyable, 'proper' jobs during my career.

In How to write the perfect CV and How to succeed at interview, you can read various practical tips on job hunting, CV writing, and interview techniques. So I shan't cover them again here. What I'll concern myself with is the biggest concern of new entrants to the job market, which is that they don't know anything!

The following also applies to people who've been in the same job so long they fear what'll happen if they move, even though they really want to! And of course it applies to anyone who has been made redundant and is looking for a career change.

The secret to getting and keeping a job

The secret to getting and keeping a job is:

Getting a job: persistence and patience.
Keeping it: hard work.

That's it. That is all you need. It's all about your attitude and effort.

Now let me tell you what doesn't matter: it doesn't matter that you don't know what you're doing.

Getting a job

Let me put it another way: when you go for interviews, IT IS OK TO NOT KNOW THINGS! It is expected. If this will be your first proper job after finishing your education, you'll be expected to know even less.

So, my tip to you is don't worry about it. You should, of course, read up on any job you're going for before the interview, and do your research on the company and industry. However, the employer will know, in most cases, that you have a lot to learn or indeed everything to learn.

You won't be offered a job every time you try, but this is where persistence and patience comes in. (During a recession it is harder because there are fewer jobs, but that just means those who are the most persistent get the jobs.) Continue applying and you'll get one.

Keeping your job

Also, it's still OK not to know things when you start the job! This is expected as well. Not knowing this fact is a big cause of unnecessary stress for many new workers.

But think: during the interview, you will have admitted that you have no experience (although you will have shown your enthusiasm for gaining it!). Your employer won't, now you've started, think you've magically learned everything and expect you to start building houses unsupervised, or to set up a new, company-wide network on your first day in IT support.

Whenever we start a new job, we have new things to learn. We have to learn about the company and its products. We have to learn how the department and team works. We have to learn what everyone else does in the company. We have to learn how the software we will use works, or how to fill in any paperwork.

If it's your first job, or if you've never done the same job before, you will have a whole load more new skills to learn, and knowledge to acquire. It takes weeks to get a feel for it and months to become competent. Employers know this.

So all you can do is work hard. By doing this, you will learn at a reasonable pace. No employer can ask for more.

But you should ask more! Ask lots of questions when you start working. It doesn't matter how silly the questions sound. It doesn't matter to the employer, who is glad you're asking, believe me! If the following week you've forgotten the answer, ask the question again. This always happens, because you have a lot to take in when you start a new job.

I'm aware that this article reads like communist propaganda: 'work hard and you shall be rewarded' etc. But I have found that doing this has lead me from one interesting job to the next, with good references each time. You really do enjoy working more when you put the effort in. And you'll get a lot further, too.

Hopefully, you now won't feel quite so stressed about your first job!

This article was first published in March 2008 and has since been updated.

More: Beautiful people earn more money | Top tips if you're made redundant

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Comments (13)

  • Foghorn59
    Love rating 0
    Foghorn59 said

    Thanks for this very encouraging article, Neil. I must admit, I've lost count of the number of times I've declined to apply for a job I could probably have done very well, and enjoyed, simply because I felt, reading the job ad, "oh, I haven't got the necessary experience"! The reminder that everybody has to start somewhere, especially new entrants to the job market, is quite re-assuring.

    But what if you're not so new- what if you've now had four years out of the workplace, ostensibly as a career break, and now find yourself at fifty years old jobless and, frankly, sometimes feeling hopeless. That's my situation. I'm now desperate for work, and would be prepared of course to do something rather less than my ideal just to be earning again (and to keep my creditors at bay now my inheritance has gone, which is what enabled the career break in the first place, with hindsight unwisely, maybe) while I try to sell a surplus second home!). 

    I've done loads of things for no money- for churches, clubs and hobbies- during that time- but in the current market particularly, isn't an employer going to take one look at any application from me and say "no way, I don't think I can take a punt on him"?

    Any tips on how to get over this would be very welcome indeed At the moment, I hardly know where to start with updating my CV, because I find it so hard to see my recent lack of paid work in a positive light.

    Report on 16 February 2010  |  Love thisLove  0 loves
  • jadedlady
    Love rating 1
    jadedlady said

    Foghorn59, I am also in pretty much the same situation. My career break lasted alot longer due to raising a family and while I am still looking for that elusive job offer, I have been getting loads more interviews since updating my CV. I took professional advice to include ANYTHING I have done during the gap, paid or unpaid. Look up how to do a skills based CV which highlights your experience rather than the jobs you have held. Employers only want to see that you have done SOMETHING with the time you spent out of traditional employment.

    Hope this helps. Good luck!

    Report on 16 February 2010  |  Love thisLove  1 love
  • si_vorny
    Love rating 1
    si_vorny said

    The comment about questions is spot on, but with one caveat. If your going to ask the same question more than once, make reference to the fact that you've asked it before and either can't remember or didn't understand properly. The amount of times I think people sound like idiots when the same questions come out over and over again.

    Report on 16 February 2010  |  Love thisLove  0 loves
  • pedrokrolik
    Love rating 0
    pedrokrolik said

    Foghorn59 and jadedlady...Think that you are a lot experienced people...sometimes is good to consider how to pass on your knowledge and skills to younger people, have fun doing that and getting an income out from that...I`m 32 yo my colleagues ages range between 50 and 60 and I have been learning a lot with them...

    In some sectors experience is more important than age...Have a look on this sites...hope will give you more ideas...

    www.skilledpeople.com

    www.passonyourskills.com

    Hope this helps.Good luck!!

    Report on 16 February 2010  |  Love thisLove  0 loves
  • Mike10613
    Love rating 600
    Mike10613 said

    Joining a job club is a good idea although many have closed down. I'm helping at a community centre tomorrow at a creativity group where people can learn about digital imaging techniques and photography and creative writing. It's in a computer suite and so anything involving computers will be done. If anyone wants a CV they can get help or even get a professional CV written for them for free. 

    It also gives people confidence to learn how to upload their photographs on the the Internet and use software to do a variety of things in a friendly atmosphere rather than under the supervision of some officious bureaucrat from Jobcentreplus. 

    Report on 16 February 2010  |  Love thisLove  0 loves
  • Wellsprungalice
    Love rating 20
    Wellsprungalice said

    After a long business career, I now run a (free) site full of information and support for professional people who are out of work or facing redundancy. I also coach, write CVs and help people prepare for interview. So, I have some observations.

    Younger starter-outers

    The first is for younger people who feel as though they don't have much experience to offer an employer. Yes, it's true that an employer won't expect you to be an expert in the interview or on day one. They are not looking for experience. They are looking for two much more important things: attitude, and potential.

    You can show a good attitude by making sure you read the interview pack really thoroughly and doing (and bringing) everything with you, that you're asked. 'I forgot' or 'I didn't realise' isn't a great start-point, but many many people start their interviews this way (I know, I've been on the other end of them).

    Dress well and professionally - it doesn't cost a lot now with Primark and Tesco selling suits. Get some help from someone in business if you're not sure about necklines, hemlines, colours and shoes. You might worry about experience, but I worry more about younger candidates not appreciating the impression they give of themselves through what they wear (or don't wear).

    Speak well, remembering your pleases and thank-yous. Lose any txt or gangsta speak (yes, I've seen graduates use that kind of language in interview).

    Make sure your shoes are clean, your hair is well cut, your make-up is for the office not the nightclub and you've brought a pen and a file with some notes about the company with you (Asda currently have a great exec notebook that looks like moleskin for all of £2. It's also great to lean on if you have to fill in a form.)

    You can show potential through listening to and answering the questions you're asked, and not drifting off the point. You can show you're switched on by being able to describe project work from school or college; being able to comment on public examples of the kind of work you want to do and the people who do it; or showing that you've done something voluntary which is relevant to the job.

    If you've asked for and completed some free work experience or work-shadowing in the type of job you want to do, you will get more brownie-points than you can possibly imagine from employers who've grown used to candidates who don't see the point in doing something for nothing.

    Older returners

    For older returners, try this exercise. Forget all about your work history, and create a CV that just focuses only and solely on what you can bring to the job. Seriously - create a CV that doesn't mention any work experience or history at all.

    What difference could you make? Why? How do you handle challenges? What would you do that nobody else would do? What experience or skills would you draw upon to make that happen? What kind of person are you?

    With all that good stuff in mind, NOW revisit your CV, and write it with *what you can bring* uppermost, not what you did in the past. You don't need to provide a chronology going back to the year dot provided you clearly state: 'a full chronological work record is available on request'. That way, you show you have nothing to hide, but you focus on all the good stuff that you are, and all you can bring.

    As Jadedlady says, your non-work activity shows just as much who you are and what you can do as anything you've done in a work setting. So you had the cojones to take time out? That's a good thing, isn't it?! Not many people have the daring to do that! Raising families, going travelling, doing projects, having a go at starting your own business, volunteering - it's all GOOD STUFF. Don't start by trying to work out how you're going to hide it! Celebrate it!

    I have a client who demonstrated her capability for motivation by getting a marathon runner who was about to give up to finish the race by singing to him and making him dance the final mile. What did that have to do with work? Nothing! Unless you are looking to hire someone who can keep their staff smiling for the last hour of the working day in a retail job.

    It's easy to let the 'traditional' view of what a CV should be dominate how you feel about taking yourself back into the marketplace, but the single and only purpose of a CV is to GET YOU THE INTERVIEW. If it does that, who cares if it doesn't look like everyone else's?

    Good luck to everyone who's job hunting at the moment.

    Heather Goodwin

    http://www.relaunchyourcareer.co.uk

    Report on 16 February 2010  |  Love thisLove  0 loves
  • diatomaceous
    Love rating 5
    diatomaceous said

    A cautionary note....

    The problem with the "functional" type of CV mentioned above is that it could give an impression the candidate is hiding something, e.g. they've had what might be perceived as too many jobs or been unemployed for a longish period - even if it does win an interview then awkward questions might be asked as to "why have you done your CV that way"? - not the best of starts.

    Regards,

    D

    Report on 17 February 2010  |  Love thisLove  0 loves
  • eLJay
    Love rating 77
    eLJay said

    diatomaceous: I was the too many jobs and unemployed too long person, and over wrote this by working in poor jobs and going to university, having had too many jobs is often a sign of ambition and someone who isn't being challenged in their job and therefore is bored. It's about time the people doing the interviewing should have to be as intelligent and unblinkered as some of those they are interviewing.

    I know of many people with lowly jobs who are very hard working and intelligent. Thankfully I'm a Software Developer and do rather well (though I am too useful and therefore have hit the management glass ceiling which can only be manouvered around by a sideways promotion).

    Also CV requirements depend upon the field and level you are applying for.

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  • eLJay
    Love rating 77
    eLJay said

    Oh and I went for CV advice with my university careers department and they said they where very impressed and could they use my CV as an example of writing a good CV as it was better than the one they used.

    Have to update it as I haven't since being in the same job for 5 years.

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  • diatomaceous
    Love rating 5
    diatomaceous said

    eLJay,

    I've been there ("too many jobs" - so-called) - my cautionary note was saying how things might look from the interviewers' side.

    Ironically, I've been in my present postion (9 years) longer than my last 4 jobs combined :0)

    Regards,

    D

    Report on 17 February 2010  |  Love thisLove  0 loves
  • sweetjj
    Love rating 7
    sweetjj said

    I am currently trying to overcome a more practical issue.

    I have two children, so childcare is a concern. When I was made redundant I used my redundancy pay to pay for childcare for my eldest and only child (at that time) while looking for another job, when the money ran out I had to withdraw my child from care, so I became a full-time mum and I have since had another child. I am now looking to return to work. However I find myself in a catch 22 position. I can't afford childcare until I find a job, but I can't get a job until I am sure childcare is available.

    I have visions of being asked at interviews "when can you start?" and having to reply "I don't know it depends on what childcare is available and when".

    There probably is a solution, but I just can't see it. I have no family locally that can provide help with childcare.

    Report on 18 February 2010  |  Love thisLove  0 loves
  • jadedlady
    Love rating 1
    jadedlady said

    sweetjj, Having once been a registered childminder myself, I know that you can usually secure a future place for your child by offering a retainer fee. As this is solely to keep a place open, it should only be a fraction of what the actual childcare costs would be. It is very much up to the individual childminder, but might be worth checking with those in your area.

    Report on 18 February 2010  |  Love thisLove  0 loves
  • sweetjj
    Love rating 7
    sweetjj said

    Jadedlady, thanks for the suggestion. I'll investigate locally, it does really come down to cost. I'm concerned about paying out money for a indeterminate lenght of time while looking for a job.

    Report on 21 February 2010  |  Love thisLove  0 loves

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