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Why eBay is better than Amazon

Published 24 April 2009 in Get the best deal

We're all looking for ways to make some extra cash in the credit crunch. So if you want to sell your stuff online, here's a guide to two of the biggest players in the game...

I've recently developed a new addiction: selling stuff on eBay.

I must admit I was a bit of a late bloomer when it came to joining the eBay bandwagon, and though I'd bid on a few things in the past, I'd never sold anything myself.

But, ever since I decided to sell some old ski gear, I've been known to sit glued to my computer screen, obsessively pressing the refresh button to see whether anyone has taken a punt on my green garden shearers...

First steps...

If you want to get selling, it's pretty easy. You pick what you want to sell, jazz it up with a few pictures and bold headings if you want, then decide the minimum amount you're willing to sell it for.

Bidders then have anything from one to ten days to bid on your item, which, you guessed it, goes to the highest bidder.

But selling on eBay has its price. The online auction giant has yet again shaken up its fees, and last month removed part of its tiered fee system for private sellers in favour of a new, flat rate.

To sell an item, you have to pay an insertion fee starting from £0.10 up to £1.30 (except for when the starting price is between £0.01 and £0.99, where there is no insertion fee).

If the item sells, you also pay a final value fee of 10% of the winning bid (up to a maximum fee of £40).

What's more, if you're new to eBay, you have to accept payment by PayPal, which has its own set of fees. For monthly sales of less than £1,500 per month, this costs an extra 3.4% + £0.20 per PayPal transaction. This is taken from the final value plus any postage costs.

The Amazonian alternative

These fees can quickly add up, and rival Amazon is also hot on eBay's heels. Its 'Marketplace' gives you a quick and easy way to sell items, minus the worry that you may not get the amount you want for it.

Instead of bidding for the item, sellers on Amazon Marketplace set a fixed price for their items. Potential buyers then have up to 60 days to meet the asking price.

If the item sells, Amazon marketplace takes a cut, as well as a 'shipping referral' fee, and a flat completion fee of £0.86 per item.

And, unlike eBay, there is absolutely no fee for listing your item. So, if your item doesn't sell, you don't have to pay a penny, and can relist it again at no charge.

Plus, if you change your mind and decide to remove the item from sale at any time, you won't incur any penalties.

So which is better for selling your stuff?

For the examples listed below, I'm going to assume that you're a private seller (fees differ slightly for business sellers). I'm also going to assume you're selling to UK buyers only.

Still with me? Here's a few scenarios:

Let's say I have an old mobile phone, which I sell for £50 both on eBay (I start the bidding at £30) and Amazon:

 

Selling price

Insertion fee

Sold fees

Postage credit

Total received

Amazon Marketplace

£50

Free

£7.07

£3.91

£46.84

eBay

£50

£1.00

£5.00 +£2.07 PayPal fee

£5

£46.93

And, I also sell my old Harry Potter and the Deathly Hallows book online for £5 (with a starting bid of £0.99 on eBay, and at an asking price of £5 on Amazon:

 

Selling price

Insertion fee

Sold fees

Postage credit

Total received

Amazon Marketplace

£5

Free

£2.21

£2.75

£5.54

eBay

£5

Free

50p + £0.44 PayPal fee

£2.00

£6.06

*eBay classes books under its 'media' category

In the first instance, the difference between Amazon and eBay is very small, with eBay just pipping Amazon to the post in terms of price.

However, when you look closely at the fee breakdown for Harry Potter, Amazon's fees add up to nearly half the asking price, with the only recompense being the generosity of the postage credit.

Wii Fit

Let's try another item, the popular Wii Fit, which I manage to sell for the inflated price of £100 on both sites:

 

Selling price

Insertion fee

Sold fees

Postage credit

Total received

Amazon Marketplace

£100

Free

£18.40

£1.94

£83.54

eBay

£100

£0.10

£10 + £3.94 PayPal fee

£10.00

£95.96

*eBay classes the Wii Fit under its Media category

The difference here is much more significant, and you'd get much less if you sold your Wii Fit on Amazon than on eBay. This is mainly because of postage costs.

Unlike eBay, (for private sellers) Amazon sets a fixed postage charge per item according to its category.

In some ways, this is a fairer system than eBay, as some eBay sellers set ridiculous postage charges in order to inflate their profits. However, this blanket pricing can also work against you.

As Amazon classes the Wii Fit as a 'video game', you only get £1.94 in postage credit for each Wii Fit you sell.

Now I don't know how many of you have come across one of these, but in Royal Mail terms, £1.94 won't get the Wii Fit to the end of your street, let alone to another part of the country.

With Amazon stating the product weight at 4.5kg, it will cost you at least £9.58 to send it by Royal Mail, taking a hefty chunk out of what you might have thought was a decent selling price.

This also applies to other categories. For example, Amazon credits marketplace sellers with £1.21 per DVD sold, but makes no distinction between, say, a DVD or DVD boxset, which could end up putting some serious dents in your profits.

Amazon also won't compensate you for sending items using premium services such as Recorded or Special delivery for more valuable items.

In any case, I'd always get a Certificate of Posting when sending items by Royal Mail. It doesn't cost anything, and will ensure that claims for non received items are covered for up to the value of 100 first class stamps, or £39.

Selling old rope?

eBay is also much better for selling items that are harder to categorise such as clothes, shoes and collectable items, plus it allows you to personalise your listing more easily than Amazon.

And, while Amazon allows you to add images, these will appear as part of a group under the item's general listing, and won't be linked to your specific item.

If you're brave enough to get to grips with the calculations, you can find a full list of eBay's charges here, while Amazon's charges are listed here, which you can tot up before you start to sell.

Obviously, both sites have their advantages. However, because of the restrictions on postage, eBay gets my thumbs up.

If you're an eBay entrepreneur, or an Amazon amateur, please post below. I would love to hear from more experienced sellers for more tips and tales for selling online.

Happy selling! And good luck!

More: How to halve your council tax! | Six things you can recycle for cash

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Comments

supremetwo said

  • 0 recommendations

For heavier items link your Ebay account to the very efficient parcel2go courier system, e.g. DHL 2 Economy Delivery 24 - 72 Hours = £6.99 + vat fully tracked to recipient. 

http://boards.fool.co.uk/Message.asp?mid=11526881

  • 2 recommendations

I found amazon good for clearing out your old books, all you do is put in the isbn number and it puts all the detail in for you as well as a picture of the front cover - great (but I've never made any money worth speaking of).

Over the last few years I found ebay very good, making as much as a £1200 a month, but you have to work at it - good photos, good honest descriptions and swift with the postage (getting the stuff out the door quick enough has sometimes been a problem for me).  I would also add that over the last twelve months has seen a rapid rise in people buying on ebay who seem to have a few screws loose, if you get my drift - I would welcome others opions on that.  Overall still worth the work.  Hope this helps & Good Luck.

PS important tip, always send your stuff recorded delivery - long and painful story, happy to explain for anyone who's interested.

Palefire said

  • 1 recommendation

I have found that what I call the "genuine online carbooters", which is basically what the people selling second hand items are, on Amazon tend to have really low selling prices for their goods so that the postage costs don't sting as much when you work out the overall price you are going to pay for the item. The same sort of goes for ebay. Add it all up. Include the postage in the top amount you are willing to bid for an item. A lot of people say they have been shafted by ebay sellers. Well I'm sorry, but if you look properly and compare properly, look at feedback and choose only those in the top 3% or so, then you are very unlikely to have a problem, and there is always the dispute system. Only pay the postage if you think it's fair, otherwise bid on something else. I personally haven't ever sold on Amazon, because my experience with ebay has been very good, but I will look into Amazon in future, to see what the score is. Another thing, though is - ebay is fun! I, too, sit glued for the last hour, refreshing my items to see if they've gone up!

rustybrain said

  • 0 recommendations

One thing you haven't considered is the time and effort involved in listing. On Ebay you have to complete a fairly long form, compose a suitable text and provide an image. This can take quite a long time - 15 or 20 minutes. Fine if you have only a few items to sell or they are likely to fetch a high price. Key 'searchable' words are also fairly vital.

I sell books for a charity on Amazon and it is very easy to list. Just type in the ISBN number and the description and image are already  available. You just select the condition, add a very short comment if you wish regarding condition and decide your selling price. you can see who else has the same item for sale and pitch accordingly. By the way I wouldn't bother trying to sell Harry Potter - there are hundreds available at 1p. Its the unusual titles that are worth trying.

Not all Ebay sales are auction style. You can list as Buy It Now and fix the price you want. Then the purchaser doesn't have to wait until the end of the auction.

Greenmetropolis is another alternative for 'book swapping'. If all else fails Freecycle is a good way of avoiding landfill - and saves you taking a trip to the tip!

Johnny5 said

  • 0 recommendations

As an ebayer I am always amazed at people listing things at very low value. It's not really worth the effort is it ?

If it's low value just drop it off at the charity shop and stop  wasting your life for pennies.

As far as i'm concerned even things for around a tenner are a lot of hassle. for higher value items ebay is great(except the charges).

geedoubleu said

  • 0 recommendations

I've sold loads of stuff on ebay, gadgets I know longer use, computer books etc.

Most of the selling just really isn't worth the effort, takes bloody ages to post your item, then sod's law, you are busy when the auction ends, and you have to go and find time to package it and post it, then you always find you have under estimated the postage cost. Then to top it all off the buyer then screams at you accusing you of all sorts, because you haven't put the item in the post the second they won the auction.

My biggest problem is postage, most postage costs are just impossible to match. A 750g computer book will cost you £5.50 with insurance. You end up putting a £35 book on ebay, you may get £8 for it plus £2.75 postage, but you've made a loss of £3 on the postage, then another £1 on fees, then time, cost and effort of packaging it, getting it to the post office. As I am only selling books as I don't have the room and don't want to throw them away, I might as well put it on Freecycle, at least someone will come and collect it, so you don't have any costs.

That said I have sold an old mobile phone, bluetooth headset and my Sony PSP with games for a decent price.

  • 0 recommendations

Useful comments from all. 

I would agree that getting less than about £10 for anything you list really isn't worth the effort.  Unless you are genuinely listing it just to get rid of something.  if you're selling just to clear out list it at 99p or less and then you don't incur a listing fee if it doesn't sell.  If you're looking to make something, put your starting bid at a price that you'd be comfortable to accept - at least if you only get one bid then its OK.

Buying your mail bags through ebay is a great way of keeping your postage costs down.  If you do a lot on ebay you get to know your costs and make sure you don't lose out (Royal Mail website has all its costs clearly laid out so you can easily check if your not sure) ... and don't forget the send recorded.

For me the best things to sell are "boys toys & gadgets" and womens clothing/shoes.

drumbuie said

  • 0 recommendations

Johnny 5 - I've been ebaying for years and find it is cheaper and better to list at low value. If it looks as though nobody will nibble, you can withdraw it, but as a buyer I find a high starting price very offputting. It feels greedy, to be honest. And it costs you more in listing fees.

You'd be amazed what people buy, I've sold an empty perfume bottle, less than a year old so not an antique, for over £10 from a starting price of 50p (which is all I thought it could possibly be worth). A friend of mine stayed in a very posh hotel on business, brought home the complimentary toiletries, and sold them for nearly £100. It's always worth listing before you take to a charity shop.

Turbolister takes a lot of the hassle out of the process, btw

I have had generally good experiences selling and buying, apart from one weird woman who took a month to post a jacket. Oh yes, some of my best clothes have been bought on eBay, the ones I get compliments on and wear again and again...

Gooner said

  • 0 recommendations

The whole eBay story could take  a lifetime to tell - I have had both good and bad experiences both as a buyer and seller.

However as a buyer of new books - a word of warning. ALWAYS check the price on Amazon or other on-line book sellers before buying a Fixed Price item on eBay. This is especially true for non-fiction such as Computer Software tomes and Hobbyist Catalogues. (For general fiction you usually can't beat your local supermarket !!).

In my experience when I tot up the B.I.N. price + the postage wanted by the eBay seller - I have ALWAYS - no exception - found it cheaper on Amazon.

Gooner said

  • 0 recommendations

On the selling side  - if you have hundreds of listings  (or even dozens) there is a free service - http://www.Auctiva.com - which will reduce your costs somewhat (particularly if you need to show multiple images) and also provide free templates that you can tailor to be unique to you.

As it is an "offline" (i.e. offline to eBay) you can make as many changes to it as you like without having to refresh the listing all the time and you can schedule it for any time you like either manually or automatically (this also costs on eBay).

Gooner said

  • 0 recommendations

Sorry - I haven't made the above very clear - I pressed post too early. Auctiva is a system that allows you to create lists which are then posted to eBay  - it is NOT an alternative Auction site.

johnworf said

  • 0 recommendations

Hi,

Some interesting comments - i have a shop on ebay selling perfume - http://shop.ebay.co.uk/merchant/tonnesofstuff4u

Unfortunately due to the credit crunch sales have dropped dramatically from the same time last year - where we would sell 8 items / day say - we are lucky to sell 1 or 2 - it's that bad and are prices are still very competitive - personally i'm just trying to sell off the stock and get out of it until things pick up.

With the added increases in ebay fees - they doubled them from about 5% to 9.9% as well as more than doubling the shop fee - from £6.99 to £14.99 / month.

In short ebay fees and paypal fees make it hard going.

Regarding postage I send everything out first class recorded - it usually cost me £2.66 at the post office - so i charge £3.99 / item or £4.99 if it's a gift set - this covers wrapping / petrol / time etc. You would be stupid to offer free post on anything as ebay don't charge you on your postage.

My wife has another account selling off her clothes and baby stuff - she uses Auctiva as it's free and the pictures seem better - you can also use this to time when the auction starts - all this is free which you would have to pay on ebay - so this seems like a no brainer.

I agree with other comments - if you are likely to only get less than £10 for an item that is a one off it is probably best to take it to the charity shop - as we sell the same bottle of perfume time and again it obviously makes sense for us to sell and only make say £2.50 profit - that's kind of my target i'm going for before i purchase from a warehouse although at the moment i'd be quite happy to get rid of my existing stock for no profit - which is pretty much where most of my shop prices are at present.

I've had quite a few bad experiences with ebay - where they take your listings down for example if you list a certain branded perfume - so you might take 30minutes of your life photgraphing a product - sorting out a description - only for ebay to take it down 2 hours later, I've had listings removed because a description was like someone elses - even though it was only repeating what was said on the bottle.

In short your not running your own business with ebay - they are running your business - your better off getting your own website avoiding the ebay fees and be able to chose your own merchant provider - such as 2CO.com / google checkout / world pay etc. etc.

Having said that i still tend to stick with paypal - although a lot of people still assume you need a paypal account to use paypal - you don't.

Quite often when people ask for a discount i've asked them for an e-mail address and then sent an invoice to them - thus cutting out the 9.9% fees ebay charge.

You might want to try this when buying something off somebody - go halves on the ebay fees - a win win situation - although a lot of sellers are stupid and don't seem to understand - i was buying some dymo labels once for about £60 and asked for an invoice for £57 - basically giving him £3 more profit and a saving of £3 for me - but they weren't interested!! Some people are obviously rolling in it!

panda60 said

  • 0 recommendations

I've been using 'Auctiva.com' for my listings too... even nondescript items can look much more appealing and you can put loads of photos on for no more in fees as it's the complete listing that gets put onto Ebay, it does take a little time to link the two sites but it must be quite easy as I managed to do it and have minimal computer knowledge..!!!

Have bought more books on Amazon re costs than Ebay, another great site is called 'Greenmetropolis.com' and is aimed at people who want to more recycle than make alot of money..

mike4toys said

  • 0 recommendations

The only comment I can make is that I am still trying after 18 months to get money from ebay I have never had this problem with Amazon.

panda60 said

  • 0 recommendations

one more thing about Ebay... while I'm taking photos, choosing a nice mount and thinking up inticing descriptions I'm not out shopping and spending money !!

If you treat it as a hobby and end up with a profit, even a small one for items stuffed at the back of a cupboard you'll never use again, it can be fun watching bids come in...

Think I'll start rummaging now !!

  • 0 recommendations

The comparisons in the article are not very realistic, as the author assumes that the Ebay buyers do not consider the overall cost of the item - final price + postage.

Wii Fit would have probably only sold for £90 on Ebay, as the postage was additional £10, and the same article was available on Amazon for £100 + £1.24 ;-) The higher total for Ebay has been mostly financed by the Buyer, who was willing to pay more for postage.

I sell on Ebay and find it practical to use for most items, but when it comes to over supplied books of not so high value, Amazon is best as it allows to list efficiently, has longer listing periods, and you do not pay anything unless your item is sold.

purplevamp said

  • 0 recommendations

"geedoubleu said ...

My biggest problem is postage, most postage costs are just impossible to match. A 750g computer book will cost you £5.50 with insurance. You end up putting a £35 book on ebay, you may get £8 for it plus £2.75 postage, but you've made a loss of £3 on the postage, then another £1 on fees, then time, cost and effort of packaging it, getting it to the post office. "

If you know how much the postage will be then why would you not charge that in your listing?  When I sell things on ebay I always weigh the item with appropriate packing (but not sealed down) then round in up to the nearest 50p.  With Amazon I'll also weigh the item to find the postage cost then take this into account when choosing a price.  I have bought things on ebay where the person has just guessed the postage and it has cost way less than they quoted.  It only takes a minute to do this and the customer or seller don't get stung.

I've been selling on ebay for 4 years and with Amazon for 1 year and have 100% feedback with both.

rbgos said

  • 0 recommendations

eBay has recently introduced some postage restrictions.  For instance, for selling books you can charge as little as you like, but you cannot charge more than £2.75.  When selling a box set of 8 Hannah Montana books my daughter was given (she had them all already), it will cost the best part of a fiver to post them - but eBay still won't let me charge more than £2.75.  Needless to say, I'm NOT happy about this new policy!!

  • 0 recommendations

All too serious! Enjoy e-bay without trying to make a living from it. with a little bit of common sense you can make a few pounds profit and have a lot of fun and enjoyment without it taking up too much of your time - time taken is your personal choice anyway.

If you are in it for business reasons, I'm quite sure you will have all potential expenses etc taken into account before you set a price for your item.

If like me, it's just a pocket-money hobby, for goodness sake enjoy whether e-bay or Amazon.

miekje said

  • 0 recommendations

Oxfam are very happy with secondhand books; they even have dedicated secondhand book shops, e.g. in Bloomsbury in central London. For vintage clothing and hand-made articles www.etsy.com is great, many UK-based sellers on there.

sid_k said

  • 0 recommendations

I have been selling on ebay for a number of years, big and small items. Over the years the charges have increased both on ebay and Paypal, they must be making a fortune, saying that I don't think there is any bigger market place in which to sell.

As a seller I find ebay has changed it's rules in favour of the buyer. A word of warning if you sell larger items and they are paid for with Paypal, someone can collect the item, say they are happy and then raise a dispute when they get home. This then freezes the money for this item in your Paypal account until the dispute is resolved and this can take months.

If the buyer were to pay through Paypal with a credit card, the buyer can instigate a chargeback on Paypal, Paypal then effectively pass the chargeback onto you leaving you without the goods you sold, the money for the item and a big headache convincing the credit card company and Paypal that your item you sold was "as described".

All this can happen up to 60 days after receiving the Paypal payment effectively you should not draw your money out of Paypal until the 60 days is up!

The buyer who has played this game before, usually negotiates a discount on the final selling price during the dispute process, unless of course you are willing to fight the dispute for months on end.

All That said the vast majority of people are friendley and easy to deal with and the whole experience adds to the life experience.

Good Luck.

dondada said

  • 0 recommendations

if you cant be bothered with all the listing, photos and waiting around glued to your PC and there are loads of us!!!.

you could always use an eBay Trading Assistant or selling service company who sells the items for you and takes a commission.

so long as the items have a value of £30+ although higher values are better as they give discounts for the more they sell on your behalf it makes sense.

Especially if you have a lot to sell you can simply send them the stuff, they list and you get a cheque less their commission in a couple of weeks.....no hassle.

i use a service which I wont name but they work very well and got me double the money due to their reputation and skill....got £500 in one month as had loads of high end electricals.

i guess it all depends on how important your time and effort is and if you would prefer someone else deal with buyers questions, payment, postage & packaging, feedback and any issues or problems.

not the cheapest or most profitable approach but if times a factor and you just want some extra money for items you have lying around then this could be a winner!

sparklygem said

  • 0 recommendations

I used a company called isellit4u for loads of my stuff including old mobile phones and got good money even after the comission.....they sell a lot of new stuff too!!

  • 0 recommendations

What about using local ad paper for free ad and no fees to be paid if goods sold?  Yes I agree using the net will provide a greater reach to other part of the country.  however, using ebay may prove a great tool for occasional user, the author did not point out or simply unaware the hidden risk of using ebay/paypal together that the seller may end up losing both their item and cash.... It's not as safe as you think.  Just simply look into www.paypalsucks.com for more horror stories about all possible outcome you may end up for using ebay/paypal combine.  Good luck ebay users...

BobK said

  • 0 recommendations

Seller beware! A Paypal charge may make the highest bidder worth less to you than a cash buyer.

b

Aura said

  • 0 recommendations

I use  recorded post now, because when I was anewbie I posted a book off which the post office lost, and I had a very rude e-mail from the customer.

esprit said

  • 0 recommendations

The new ebay changes for media Categories where the postage cost has to be added to the starting cost of the auction now means that FVF are applied to the Total cost of item + the postage. Additionally it is very difficult to list for 99p now and get a free listing. As you cant charge separate postage. has to be part of the start price

Dr-oxide said

  • 0 recommendations

I was selling on Ebay for a few years until they got greedy with the fees, both Ebay and PayPal fees. The fact that you HAVE to use PayPal on all you auctions has put off a lot of people who are now migrating to another site that is FREE to list and does not have a final value fee, except if you use the extras in your auction which can be as little as 2% of the selling price NOT 10% on Ebay. If you sign up for a SELLER + LIFETIME for 49:99 or £5 through PayPal, they will send you a T-Shirt with the sites logo on.

http://uk.ebid.net/perl/normal.cgi?ref=122773&mo=register-main

Click this link to join.

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