This scam is more devious than you think

Jane Baker
by Lovemoney Staff Jane Baker on 12 December 2009  |  Comments 25 comments

A third of people have been targeted by this scam. Here's how to make sure you don't fall for it.

Here are a few facts about this scam...

  • One in three people have already been targeted.
  • 140,000 people fall victim to it every year.
  • The average loss per victim is £1,900.
  • Every year it costs the British public a staggering £260 million.

But which scam am I actually talking about?

Believe it or not, these facts and figures highlight the damage done by fraudsters who set up fake lotteries and lure in victims with the promise of huge cash prizes. So many people have been tripped up by fake lottery scams that the Office of Fair Trading (OFT) has issued fresh warnings against it.

How do fake lotteries work?

It's simple enough: you'll receive an unsolicited notification telling you that you've won a major cash prize in a lottery, draw or sweepstake. This might be sent by email or letter, or you might be contacted by phone.

The scammers often pass themselves off as a legitimate lottery operator, such as Camelot (which runs the National Lottery in this country), Spain's El Gordo lottery (Loterias y Apuestas de Estado) or the Canadian Lottery. So far, fraudsters have used the Canadian Lottery as a front to cheat British people out of £300,000. Lottery scams are usually based outside the UK, but they may use the UK post office or mail boxes.

To collect your winnings, you'll be told you need to pay an administration fee before any money can be released. You hand over the cash requested but surprise, surprise your prize never actually materialises, leaving you seriously out of pocket. Worse still, it's highly unlikely you'll ever see a penny of that money again.

But fake lottery scams aren't always as obvious as that. Sometimes you might only be asked to provide personal details to confirm your identity. This might seem reasonable enough, but the scammers are keen to extract this information from you to help them steal your identity, causing you a real financial nightmare. You can find out more about protecting yourself from identity theft by taking a look at Beat this rising fraud threat.

You may also be asked to provide your bank details so your winnings can be transferred into your account. But what you've really done is provide the fraudsters with all the information they need to help themselves to your money.

In other variations of the scam you may be offered the chance to join a bogus lottery syndicate, again in return for a registration or administration fee. Or you may be told you have won a non-cash prize, but you find that the item is worth much less in reality than the administration fee you pay to receive it.

Who is at risk?

You might think there's no way on earth you would fall for such a blatant scam. But it happens far more regularly than you might think, especially to the most vulnerable people, such as the elderly. This scam happens every single day and there's a pretty high chance you've already been targeted.

Fake lottery scams: the warning signs

Above all, if you never actually bought a lottery ticket or entered a prize draw, there's absolutely no way you can be a winner. This is the first sign that something seriously dodgy is going on and it should start the alarm bells ringing.

Here are the other warning signs to look out for:

  • To collect your winnings, you're required to pay a fee to cover the operator's costs or taxes on your prize.
  • You're asked to transfer money abroad, particularly to the Netherlands or Canada.
  • You're asked to call a premium rate telephone number to claim your prize. This can be part of the scam itself.
  • You only have a very short time in which to claim your winnings.
  • You're required to supply personal information and/or bank details to prove your identity.
  • The prize is listed in a foreign currency.
  • You receive notification by email which reveals how much you have won. The National Lottery never tells winners the size of cash prizes by email.

What should I do if I'm targeted by a lottery scam?

If you think a scammer has contacted you report them via the Consumer Direct website. You can do that using this link. This information will be passed onto the OFT and Trading Standards for further action.

You can also warn other lovemoney.com readers and ask for advice on Q and A.

Finally, for genuine help on how to win bigger lottery prizes, read How to win big on the lottery.

More: This rip-off preys on your fears | The secret rule that could cost you hundreds

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Comments (25)

  • Enoch Sneed
    Love rating 5
    Enoch Sneed said

    OK, everybody, repeat after me: "There is no such thing as free money!"

    Report on 12 December 2009  |  Love thisLove  0 loves
  • LateDeveloper
    Love rating 22
    LateDeveloper said

    First and foremost, any lottery scam tries to get your name and address + bank details for transferring the money to you.

    Simple fact, any legitimate lottery fund never does this. Any mail of any sort that asks you for details you should ignore, and if it is email then mark it as rubbish and bin it.

    Any African email is more thanm likely a scam, if it is mail of any source that you have not given your name and address to then bin it.

    Report on 12 December 2009  |  Love thisLove  0 loves
  • thanet04
    Love rating 13
    thanet04 said

    Oh yes there is Enoch, it is given to the unwaged & scammers targeting our Benefit System.

    Report on 12 December 2009  |  Love thisLove  1 love
  • Crissa
    Love rating 2
    Crissa said

    I received a single e-mail some 3 years ago, and my first reaction was - if it seems too good to be true - it ususally is. It was an El Gordo prize. Well, I had entered a European lottery with some family members the previous year, so I didn't immeditately "junk" it. But when you look closely at these things- the give away signs are all there-as the article says- they ask you to identify yourself by giving bank details,, and way too many personal details, Nowadays I receive perhaps 3 of these bogus lottery e-mails a month, and I simply don't look at them. I know someone elderly who sadly looks at these too often. Although he has never lost any money, it saddens me so much that they raise the hopes of the vulnerable and waste so much of their time, and cause so much disappointment.

    The other night an (alleged) charity worker called, and asked if I would like to buy some raffle tickets for Alzheimer's society. I have accepted some to sell in the past, but this man said "you don't have to sell them, you buy them, and we send you a letter with the numbers of your tickets. He asked for my bank details, and I am afraid the cynic in me became suspicious. I was in a hurry-luckily, and cut the call short. He said he would ring the next day at the same time. He did not, nor any other time. The very next morning my mother rang and described a similar incident happened to her that morning, from a different(alleged?) charity. Could this be another form of a scam to watch out for? Or am I being overly suspicious?

    Report on 12 December 2009  |  Love thisLove  0 loves
  • oldcotes
    Love rating 0
    oldcotes said

    Overuse of uppercase will be tamed (you can edit your comment to prevent this):

    re the scams received through the post telling you you have won a sum of money and to send an amount to cover the costs etc    . i was receiving 2 or 3 per week so what i did was just write on the bottom of the form ( deduct the amount from winnings and send me the balance thankyou)

    i then placed it in the envelope provided do not put a stamp on so they have to pay higher postage at the other end because they think its a full reply with money in it. and then i posted it to them

    if everyone did it they would soon run out of money,

    guess what they have stop sending them to me!

    And now here are some pictures to help lighten the mood

    Report on 12 December 2009  |  Love thisLove  0 loves
  • ronat42
    Love rating 62
    ronat42 said

    Oldcotes has the right idea. If I get any calls like this I simply go along with them until I have had enough and then simply say "Sorry, it's been nice chatting but I must go now." It's fun to see how long you can keep them on the phone. It helps to have some false details written down on a piece of paper that takes some time to find. We could have a forum site to send recordings to with a prize for the longest scam scam. We could even use recorded calls to train vulnerable family members. 

    Report on 12 December 2009  |  Love thisLove  0 loves
  • The Bank Manager
    Love rating 72
    The Bank Manager said

    With e-mail scams, some remitters are beyond ridiculous when they 'target' a list of addresses, as I received one at work, apparently from my own company, asking me for information! How thick can they be?

    I also agree with oldcotes, as I used to send the un-stamped envelopes back to the scammers, but I'd stuff in extra sheets of scrap paper to increase the weight, so the postage they paid was higher!

    That'll teach them! I've not been targeted in years (thank heavens).

    Report on 12 December 2009  |  Love thisLove  0 loves
  • DreamingDaemon
    Love rating 2
    DreamingDaemon said

    Ronat - my personal record is 1 hour and 13 minutes...

    At 20 minutes, I went to 'go find some details' (popped out to the shops...) And they were still there when I returned,

    I was so impressed with their persistence that I made a sandwich before picking up again to tell them that they'd been speaking to a visitor to the house previously and that I wasn't interested...

    Not speaking English when they phone is another fun one :-D.

    Report on 12 December 2009  |  Love thisLove  0 loves
  • Legendsailing
    Love rating 0
    Legendsailing said

    I am truly amazed that anyone actually falls for this scam, though I suppose someone must do or I wouldn't receive as many of these emails as I do. I probably received between 5 and 10 emails a day either notifying me that I have won some sort of lottery prize or asking me to take part in the transfer of funds from some Iraqi bank account, or more recently I have been receiving emails from christian ladies who having carried out vast amounts of research have chosen me to leave their inheritance to, so that I can continue with my good work! I've never had any telephone calls or postal notifications though! I do like the idea of keeping them on the phone as long as possible and posting back their letters without a cheque. Perhaps we could ask the people at The Guiness Book of Records to create a new entry,

    Report on 12 December 2009  |  Love thisLove  0 loves
  • Legendsailing
    Love rating 0
    Legendsailing said

    Recently I have been receiving a lot of emails requiring me to log into facebook and confirm my personal details, this is so that scammers can get my log in details off facebook and get my personal information which is stored on facebook. Never use links in emails to navigate to web pages.

    Report on 12 December 2009  |  Love thisLove  0 loves
  • rodgoth
    Love rating 0
    rodgoth said

    free money. ho ho ho. if any one rings me i usually say send it then.

    this usually shuts them up.

    NEVER give your details on the phone

    Report on 12 December 2009  |  Love thisLove  0 loves
  • MouthyRob
    Love rating 14
    MouthyRob said

    One scam I heard of involved being emailed the correct results for football matches in the week prior to the games. Once you'd received 3 correct predictions 3 weeks in a row they asked if you' be interested in signing-up to their 100% accurate football-predictions service (at whatever cost) so you could gamble with certainty.

    The simple-but-clever con to this was that the scammers originally emailed thousands of people, predicting all different results. The the second week, they only emailed the people who'd received the predictions that had been proven accurate, with the next load of predictions. Same the following week, so the people who heard from them the third week were a (relatively) small number from the original number targeted, but all of which had received nothing but accurate predictions (who could blame someone for falling for that?)

    Report on 12 December 2009  |  Love thisLove  0 loves
  • panda60
    Love rating 3
    panda60 said

    Thanet04's comment is offensive to people who cannot get a job no matter how many they apply for.. for alot of people this is NOT 'free' money but their entitlement due to them after paying into the system for many years... oh, and how much would you enjoy £64.30 a week as your total income.. not exactly the high life!

    Report on 12 December 2009  |  Love thisLove  1 love
  • Max878
    Love rating 37
    Max878 said

    MouthyRob - they used to do that with horse racing tips, and for all I know they still do. Also, as far as I know, it's legal.

    Report on 12 December 2009  |  Love thisLove  0 loves
  • DP130132
    Love rating 20
    DP130132 said

    Easy to get rid of unsolicited phone calls - I wait until they pause and say PARDON!!

    At the next pause, - "PARDON, can´t hear you"    After raising their voice and repeating, again and again, scammers eventually get the message, AT their expense!!!

    Report on 12 December 2009  |  Love thisLove  0 loves
  • nickpike
    Love rating 270
    nickpike said

    People who fall for this deserve what they get.

    Report on 12 December 2009  |  Love thisLove  0 loves
  • Swarbs
    Love rating 273
    Swarbs said

    DreamingDemon, that's impressive, but the true professionals measure their time in months. Check out this guy for an example of how to really string these guys along, and the lengths they are willing to go to to scam you out of your cash. More worryingly, read right down to the bottom to find out that these guys make around £30,000 a month from their scams. So it just goes to show, it sometimes pays to be paranoid.

    Report on 12 December 2009  |  Love thisLove  0 loves
  • Swarbs
    Love rating 273
    Swarbs said

    panda60, I don't think thanet's referring to the people who genuinely need the benefit system, but rather the scammers who claim benefits when they're working, fake disabilities, purposely mess up interviews, claim housing benefit then pocket it etc. purely to get money for nothing. To be honest, I believe it's these scammers who are truly offensive to the people who actually need benefits, and struggle to survive on them.

    Report on 12 December 2009  |  Love thisLove  1 love
  • DreamingDaemon
    Love rating 2
    DreamingDaemon said

    Swarbs - check out who? I'm not showing a link or similar?

    'Sides, I'm just a keen amateur. I've heard of scambaiters who really take them to town!

    Report on 12 December 2009  |  Love thisLove  0 loves
  • boatman
    Love rating 0
    boatman said

    Not directly with the conversation, but a query I've often pondered... why is it dangerous to give someone enough of your bank details for them to transfer money to you - ie; bank sort code and account number? The above article says once unscrupulous folks have these details they can "help themselves to your money". How can they do that?

    Report on 12 December 2009  |  Love thisLove  0 loves
  • jahpete
    Love rating 0
    jahpete said

    Hi. I agree with the idea of posting items with no stamp.

    We had a similar thing a few months ago when a local Pizza House offered us free Pizzas for a month in return for registering our bank details on the internet.

    Their excuse was that they needed the details in case we did not pay for our Pizzas after the month period was over.

    The Pizza place in question is so filthy that nobody in their right mind would buy from them. Indeed, one day, as we walked past, there was a mouse behind the door waiting for somebody to open it and let him out. Perhaps he did not like the Pizzas either.

    Coventry City Council runs a star system for food premises, but I am sure that someone there lets people know when they are going to be examined as the shop in question got 2 stars out of a possible 3 on all counts.

    Clay Lane in Coventry used to have everything you could wish for. Furniture shops, High-class Greengrocers and Butchers,TV and Radio shops, you name it we had it.

    Now it is just a mess of Takeaways, 13 in less than half a mile, only 2 of which could be deemed as clean, the West Indian takeaway and one of the Indian takeaways which are impeccably clean.

    The result is that we are bombarded with leaflets through our door everyday advertising their crap.

    We had 5 leaflets in less than 25 minutes recently, even though we have a sign on the front door stating "NO FAST FOOD LEAFLETS< PLEASE".

    We send all of these back with no stamp.

    I have heard that the scam requiring bank details after the free period is prolific in the midlands and it is interesting to note that all of the shops involved are owned by Kurdish, West African or Polish people.

    Many of them also employ illegals to deliver their leaflets as I found when I chased after one of them for ignoring the notice on my front door. He abandoned his leaflets and ran like a scared rabbit when I told him I would ring the Borders Agency to check his work status.

    I am not prejudiced in any way as my first wife was non-british, but these scam-mongers need chucking out of the country.

    I bet there are many who fell for the scam of giving their details to these people, just to get a months free Pizzas.

    I pity them when their next bank statement comes and they find their account empty.

    Report on 13 December 2009  |  Love thisLove  0 loves
  • redechan
    Love rating 0
    redechan said

    Strangly enough I found out by accident how to get scammers off the phone - I am actually very hard of hearing and the first time I genuinely had trouble making out what the person was saying I had to say "I am hard of hearing, can you repeat that" and after my second such request I was just cut off! As soon as I realise now that I am on an unsolicited call I just use the same method - works like a dream!

    Report on 13 December 2009  |  Love thisLove  0 loves
  • Debtfix
    Love rating 5
    Debtfix said

    There are other ways to get scammers off your phone ... I called my nurse to give me my medication to prevent my mental illness getting worse. I tell creditor calls that I am recording the phone call.

    There is lots of fun to be had from these unsolicited phone calls. Move with your imagination. Calls on Sunday? I become ultra religious and protest at being called on "god's day" (who?) as a zealot I can rant and rave about the demons of the devil calling me on a holy day... etc., they soon go away. Oh yes OK I'll just go and get him / her ... after a few minutes they hang up.

    Calls from overseas mean that every word has to be spelled out by the caller because I dinna understand yer Jimma! This might eventually have the effect of returning all call centres back to the UK.

    These calls are a challenge to your ingenuity and comic character exploit them for your fun and amusement.

    Report on 13 December 2009  |  Love thisLove  0 loves
  • Iamcoldsteve
    Love rating 311
    Iamcoldsteve said

    I find 'no thanks' and put the phone down seems to work quite well too.

    Report on 14 December 2009  |  Love thisLove  0 loves
  • Iamcoldsteve
    Love rating 311
    Iamcoldsteve said

    Fed up of X Factor stealing the Christmas No.1 spot with re-packaged rubbish?

    I am too. Do something meaningful about it. In fact, Rage against it !!!

    http://www.ratm.co.uk/

    Report on 15 December 2009  |  Love thisLove  0 loves

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