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The landlord vs. tenant showdown!

Robert Powell
by Lovemoney Staff Robert Powell on 11 April 2011  |  Comments 23 comments

Who really has the upper hand - the landlord or the tenant? Robert Powell gets out and about to see what you think...

The relationship between a landlord and a tenant can be testing to say the least.

But with more and more people blocked out of the property market by a stagnant mortgage sector, it’s a relationship that's set to rise across the country.

In fact, recent research shows that there are now one million more people renting than were doing so back in 2005, with private rented properties now making up almost one in six homes.

But with rising costs and high taxes hitting everyone, is it currently better to be a landlord or a tenant?

Is it better to be a landlord or a tenant?

Increased demand for rented homes is obviously benefiting landlords and allowing them to increase rents.

According to research by Paragon Mortgages, almost a third of landlords have put up rents in the last 12 months.

But it’s not all good news for landlords, who have to deal with rising costs on their own property as well as on their rental investment.

Needless to say, the last thing a landlord wants in these fragile economic times is an unruly tenant. But who has the upper hand in the landlord–tenant relationship?

Who do you think has the upper hand?

Most people I’ve spoken to today thought that landlords always have the upper hand and final say over issues concerning their rented property.

But it’s not always as clear cut as this – especially when it comes to deposits.

Since 2004, all landlords have to safeguard a tenant’s deposit using a third-party deposit protection scheme.

At the end of a tenancy either the landlord or tenant can request repayment of the deposit with the third-party service resolving any disputes – avoiding the need for court action.

Another common dispute between landlords and tenants is over the non-payment of rent.

But despite what many people think, a landlord cannot actually kick a tenant out straight away if they stop paying rent.

Is it right that a tenant can’t be kicked out straight away if they stop paying rent?

A landlord has to obtain a court eviction order to get rid of a tenant – even if they are not paying rent.

This can take anything from two to five months to come through, which means the tenant can live rent-free for a long time, all at the landlord’s expense.

Kicking out non-paying tenants is one area of property law where landlords really seem to be on the back-foot and exposed to fraudulent renters.

And it’s this same rental loophole that squatters use to occupy properties until they are evicted by the courts. But this might not be possible for much longer, as the government has vowed to make squatting completely illegal from next year.

Should squatting be made illegal?

Currently, squatters are able to legally inhabit a property if they enter it without breaking in and the owner is not occupying it or intending to occupy it.

If they satisfy both of these clauses then the owner has to obtain an eviction or interim possession order from the courts to kick the squatters out.

Recently squatters have been targeting expensive, derelict properties bought by overseas businessmen as investments – not homes.

And it’s this difference that can cause difficulties between regular landlords and tenants.

Perhaps if more tenants thought of their rented home as their landlord’s biggest investment – and in return, more landlords viewed their investment as also their tenants’ home - then the testing relationship between these two parties could be made a lot simpler.

What do you think?

Who has the upper hand in the landlord-tenant relationship?

Let us know your thoughts in the comment box below.

More: The renting vs. buying showdown! | It's cheaper to buy property than rent! | Why squatting shouldn’t be illegal

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Comments (23)

  • Manny
    Love rating 1
    Manny said

    The tenants definitely have the upper hand as the law is blatantly on their side when it comes to disputes. This is partly the reason why some landlords are adverse to spending money to refurbish rental properties. Landlords should always seek to minimize the risks associated with renting by credit checking all their tenants [http://www.cncsearches.co.uk/services.asp].

    Report on 11 April 2011  |  Love thisLove  0 loves
  • KarenA
    Love rating 0
    KarenA said

    Landlords definitely have the upper hand. I have rented for over 20 years and have always found even the best landlords do the least amount possible to effect repairs/spend money on their properties.

    They do the least amount to comply with legal requirements and even now fail to provide requied legal documents such as gas/electric safety reports, electric/gas efficency reports etc, etc.

    If you dare to complain the market is currently such that they will give you notice to quit in the knowledge they can get new tenants quickly.

    Report on 11 April 2011  |  Love thisLove  0 loves
  • pamjoss
    Love rating 1
    pamjoss said

    At long last this is changing a little-many landlords tired of having to foot the bill whilst tenants live rent free plus pay for repairs/replacements after they do go are listing their tenants with A Registration service. Landlords can now find out if tenants have left an unhappy, out of pocket landlord behind. Hopefully this will lessen the career freeloaders who are usually in receipt of public funds by way of housing benefit/LHA and stop several Landlords being exposed, one after the other to repeated planned theft.

    This will then leave the occasional problem of disagreement as to entry condition, liability for costs and what constitutes wear and tear. Generally, in my experience, good referencing and insisiting on tenants taking adequate insurance can limit this. Most tenants are decent people who want to live in decent houses. If I do my job well and match those two, checking tenants are decent and ensuring my houses are decent, things go soothly.

    Report on 11 April 2011  |  Love thisLove  0 loves
  • IvorBigwun
    Love rating 4
    IvorBigwun said

    I will never, ever, ever rent again! A tenant can get away with bankrupting you by the time the courts have got him out "nicely and properly". Meanwhile you can't pay your mortgage and your credit rating goes down and you are wrecked. The professional tenant then moves on to his next victim!

    The law is so heavily biased in favour of tenants right now.

    Report on 11 April 2011  |  Love thisLove  2 loves
  • IvorBigwun
    Love rating 4
    IvorBigwun said

    The bad landlords whom the laws were first made to deal with are immune from those very laws! They just send someone in to break your legs! And no one can prove they had anything to do with it!

    The decent landlords get shafted!

    It's a joke!

    Report on 11 April 2011  |  Love thisLove  0 loves
  • kittzy
    Love rating 32
    kittzy said

    I am a landlady, I use a letting agent who "vets" my tenants, my rents are more than fair and i pounce on repairs no matter what, i look after my tenants and hope that in return they look after my investment.

    Fortunately so far i have not had any problems, touch wood this will always be the case.

    Report on 11 April 2011  |  Love thisLove  0 loves
  • smallfrog33
    Love rating 0
    smallfrog33 said

    My fiancé and I rent out a house and so far, are out of pocket to the tune of almost £5,500 in unpaid rents from tenants. We have been to court and got orders but the tenants have disappeared from the following addresses in the months it has taken to get through the court system. Of course, if you have no address, you cannot chase the tenant for payment of the arrears so we may as well wave goodbye to that.

    One tenant totally trashed the house, smashed all the doors, windows and kitchen units, ruined the carpets and pulled several roof tiles off, resulting in water ingress. We have had to fix all this at our own expense.

    Needless to say, we are now heavily in debt even though we did everything properly - followed all the protocols, tenant checks, references etc., we may have to sell the house to get us solvent again. My fiancé works 12-hour shifts in an extremely stressful job and this is all having an adverse effect on his health.

    Landlords have no redress over these scum, they are protected at every turn and we have to foot the bill for them - whether it's cleaning up after them or paying our taxes to pay their dole money.

    Report on 11 April 2011  |  Love thisLove  0 loves
  • Trixielooloobell
    Love rating 7
    Trixielooloobell said

    I am both a landlord and a tenant! After my divorce in order to pay off my workshy spendthrift ex I had to mortgage my home to get him out as quickly as possible. In the meantime I got a job 70 miles from home and with the property market as it was I decided to rent out my former pride and joy.

    My tenants keep themselves to themselves and I have gone out of my way to welcome them and make them feel at home and so far other than a couple of maintenance issues things are jogging along nicely. The neighbours are happy enough with them, although I am sure it wouldn't kill them to mow the lawn from time to time! I have no intention of putting up the rent, it covers the mortgage and they are looking after my investment.

    As a tenant myself one landlord decided that they would put my "home" on the market without telling me, this same landlord thought it was perfectly acceptable to leave me without a cooker for nearly three months, eventually getting someone to put the new element in on Christmas Eve after I threw a hissy fit that I had a 25lb turkey and 14 guests and that she was treating me worse than an animal, she thought it bizarre that I didn't buy myself a microwave so she didn't have to pay out on getting the cooker fixed! This same landlord also only fixed the dangerous bannisters after my late father fell down them after the uprights came away in his hand! Rented "home" number two was going swimmingly until I was moving out. I am very houseproud and as a landlord I know that when my tenants decide to move on I hope they leave it in the spotless state I rented it out to them. I went out of my way to scrub and deep cleanse every nook and cranny and I hired out a professional firm of carpet cleaners to give the cream carpets a new lease of life. One of the cleaners tried to remove a stubborn stain that was on the carpet when I moved in and in actual fact made it worse. After a couple of frantic weeks of emails and telephone calls my landlord decided not to penalise me for the damage that had been caused by previous tenants but it left me with a rather sour taste in my mouth. I'm currently in rented property three and up until last week I was happy; there are some maintenance issues still outstanding from when I moved in 5 months ago but on the whole I was happy until I was informed that my landlady has decided to up my rent £20 a month, I am already paying a the top end of the rental market in the local area but she wants to squeeze me for more! I am over a barrel as I don't want to move again and if I don't acquiesce to her demands then she is within her rights to issue me with my notice.

    You'd have to speak to my tenants to find out what they really think of me as a landlady but I hope they see that I realise it is their home and I hope to keep them happy and secure for as long as they want a home with me. I sometimes wish that my landlords would stop seeing me as a money making machine and realised that it is my home and that I am all too well aware that I am looking after one of their biggest assets.

    There are scummy landlords and there are scummy tenants. On the whole we're all just decent people who are trying to live our lives or provide a service or in my case - both.

    Report on 12 April 2011  |  Love thisLove  1 love
  • kbobtatt
    Love rating 0
    kbobtatt said

    I had a tennant that got behind with rent she fobbed me off by saying her housing benefit were sorting it out, but as usual if you phone Them you can get No information

    due to " Client Confidentiality " It eventually took one year of courts, eviction notice, Court orders, Bailiffs Etc. to get her out. losing me £5,000 in lost rents then when we eventrually gained re-possecion.she had totally trashed the house, When she moved in I had just bought it and everything was new, Kitchen, Bathroom, extra shower room completely

    redecorated, new carpets etc, etc, I then had to spend another £4,500 on re-enstating the house to make it fit to re-rent. There should be time limits put on non

    payment of rents then automatic eviction. I Know a fellow Landlord that had a tennant who knew all the procedures and by using his knowledge delayed & delayed for more than 2 years before final eviction.

    Report on 12 April 2011  |  Love thisLove  0 loves
  • SevenPillars
    Love rating 70
    SevenPillars said

    The law clearly favours landlords, anyone who thinks differently is simply ignoring what went before. Until the Tory Government in the 80's changed the law on protected tenencies, it was practically impossible for a landlord to evict a tenant under the old Rent Acts. However, it is important to distinguish between what the law says and the right Landlords and tenants have, with the perennial problem that exists from those on both sides that flout or simply ignore the law. The law probably means as little to rogue Landlords as it does to problem tenants, both can push things to extremes and make it worse for everyone else, but here are the main reasons why the law favours Landlords.

    1) All tenants start out in an insecure position. Initial tenancies are for 6 months, after which you can simply be asked to leave even if you have been a good tenant, the Landlord doesn't need to give a reason.

    2) Tenants are usually referenced. Credit checks, work, previous landlord, even personal references are often taken up. Landlords provide the tenant with nothing. Sometimes you won't even know who your landlord is before you move in. You won't know if the Landlord is in financial difficulty, or has a bad track record when it comes to meeting their obligations. It is a fact that while the law does not require any form of reference checking by either party, this part of the Landlord/Tenant relationship is totally one sided, largely due to the next point.

    3) Agents act in the interest of Landlords. Landlords are seen as their "clients", while prospective tenants are viewed with suspicion until proved otherwise. It isn't even the usual customer relationship that you would expect elsewhere on the high street. As a tenant you are certainly not treated like a traditional customer, someone who is paying a lot of money for a service.

    4) While problem tenants may flout the law regardless, the vast majority of tenants are often unwilling to take on the bad or lazy Landlord for fear that they may be unfairly labelled a problem tenant simply for standing up for what they are entitled to. Most tenants will need a future reference from their current Landlord, so there is often a reluctance to push things as you might not get one. The problem tenants probably know ways around this but the vast majority of tenants don't, so probably just keep quite.

    The fact that tenants have rights under the law which clearly some Landlords object to is neither here nor there as the problem for most tenants remains the insecurity of tenure that they currently have and the fear of eviction if you speak up for your rights. For most tenants having laws that protect you are pretty pointless if once you take them up the Landlord then decides to not renew your lease after 6 months! The problem with current laws is that they do not give Landlords enough protection against the real problem tenants, as for instance in the right to redress when obvious criminal damage has been made against a property, while at the same time protecting tenants against the rogue or just plain lazy Landlords that see property as an easy money making gravy train.

    Report on 12 April 2011  |  Love thisLove  0 loves
  • bacharak
    Love rating 2
    bacharak said

    Home rental should be as simple as car rental. If a rented car is inadequate, renter has the choice of renting from another car rental firm. If the renter fails to pay rent, the car rental company repossesses. Simple as that. If such a situation were to prevail for house rental, more landlords would be drawn into the market and would have to ensure their properties were up to scratch and their rents competitive. Sadly, our lawmakers would then have no work to do formulating ever more complex laws, so this is never going to happen.

    Report on 12 April 2011  |  Love thisLove  2 loves
  • Helpland Ltd.
    Love rating 1
    Helpland Ltd. said

    I run a tenant eviction company and have dealt in over 15,000 evictions. I can easily state that the tenants have the upper hand.

    Once they are in the property, they are effectively a law unto themselves.

    A landlord cannot begin legal proceedings until a tenant is 2 months in arrears (at the same time having to pay the mortgage), then it takes on average another 2-4 months to obtain an order from the court plus a bailiff may still be needed to physically evict the tenant at more time and cost to the landlord.

    I have seen this situation thousands of times and it can cause landlords to have marriage problems and has even led to 1 landlord I acted for having a heart attack!

    Tenants need to realise that the vast majority of landlords are not big corporates with hundreds of properties. The average landlord has worked hard for their property and just wanted to improve their income or have a nice little pension pot.

    www.helpland.co.uk - 0845 450 0536

    Report on 12 April 2011  |  Love thisLove  1 love
  • Richard Tuck
    Love rating 1
    Richard Tuck said

    Given the choice, I would much rather be a landlord and have a tenant paying off my mortgage.

    Report on 12 April 2011  |  Love thisLove  0 loves
  • Aquasponge
    Love rating 38
    Aquasponge said

    What is the difference between a property pimp and a drug dealer? Both love money and both claim to run a business. Both prey on our younger generation and both look to snare their victim. Once the victim is in, then the price charged will normally go up. The pimp knows the consumer has little choice but to pay up or face possible homelessness / cold turkey.

    In the 1920s Harrods used to sell hampers containing cocaine and heroin and in the US MDMA (ecstasy) was legal and unregulated until 31 May 1985, though regulated in the UK from 1977.

    Unregulated, property pimps and drug dealers abuse our children, deteriate our neighbourhoods, reduce incomes in the real economy, destroy family lives and enrich pimps at the expense of everyone else.

    Lets clean up our streets.

    Report on 12 April 2011  |  Love thisLove  0 loves
  • flostin
    Love rating 3
    flostin said

    Aquasponge - what planet are you on?

    Your content suggests all landlords are pimps? Comments like that are totally uncalled for and incorrect.

    Most landlords are respectful of the relationship with their tenants and are aware that the tenant has a very strong legal position.

    Report on 12 April 2011  |  Love thisLove  1 love
  • betheebee30
    Love rating 0
    betheebee30 said

    How in hell do Landlords abuse children?? Aquasponge you are clearly on something and it's not a soap box.

    Report on 13 April 2011  |  Love thisLove  0 loves
  • lauradean
    Love rating 13
    lauradean said

    I think lovemoney are missing something by not removing Aquasponges offensive comments.

    Also, please please please change teh feed back to running in order!!!!

    Report on 13 April 2011  |  Love thisLove  0 loves
  • exportlink88
    Love rating 21
    exportlink88 said

    Both landlords and tenants can make life difficult or at leaset uncomfortable for each other.

    However,

    what is the worst that a lanlord can do to a tenant ? Tell him/her to leave.

    What then happens to the tenant ? Goes to another rented property.

    What is the damage ? A whole lot of hassle.

    Consequence ? Lose a few days off work plus cost of moving.

    Recovery ? A week or 2.

    Against that,

    what is the worst that a tenant can do to a landlord ? Refuse to pay rent or leave and thresh the property.

    What then happens to the landlord ? Months of hassle going to court, months of agony wondering whats going to happen when. In the mean time, the BTL loan repayment doesnt stop.

    what is the damage ? A whole lot of money, time and hassle. More loss rent during cleaning and repair.

    Consequence ? Possible repossession or bankruptcy. Affects health and relationship with partner.

    Recovery ? Could be never.

    What is the most common reason for landlords wanting to get rid of a tenant ? Non payment of rent.

    What is the most common reason for tenants wanting to move ? The property is no longer suitable for their changed circumstance.

    Do landlords get rid of tenants because of misbehaving ? Unlikely, unless propeties are damaged or tenant costing landlord money somehow.

    Do tenants move because landlords dont do their repairs or otherwise harrassing tenants ? Very likely if it bothers them.

    Question : does anybody knows any other biz where the client/customer can continue to take goods or services while refusing to pay ?

    Most councils have a Private Tenant Section to protect the poor tenants legal rights. They have legal authorithy to prosecute errant landlords ie criminal code.

    Who can the landlord go to for justice ? The court - at their own expense. Civil code.

    Solution ?

    Private Tenant Sections (or some statutory biody) should have the authority to fine landlords for not keeping to minimum standards or for unreasonable behaviour. They should also have the authority and responsibility to evict tenants for non payment of rent without having to resort to court procedure and the power to enforce criminal proceding against threshing of properties. The greatest damage to landlords is the time it takes to get rid of delinquent tenants and the threshing of properties.

    Report on 13 April 2011  |  Love thisLove  0 loves
  • Aquasponge
    Love rating 38
    Aquasponge said

    Look, it’s fun to throw a little boric acid on the nest.

    The BTL business model is all about out-bidding young families for homes and then forcing those would-be home owners to rent the same houses that they actually wanted to buy. We could debate the morals of this but nothing too bad as yet.

    Now understand the business model, where a landlord can off-set the interest element of their mortgage, and other home expenses, against their tax bill. This means the landlord can always outbid young families when buying homes. In addition, a landlord has little incentive to payoff the capital element of their mortgage, whilst the young family would be creating a potential pension time-bomb if the capital repayments were ignored.

    The landlord has an unfair advantage and the playing field is certainly not flat.

    This abuse of the system negatively impacts the younger generation. Young families need a voice against the well oiled cash making machines that are working against them.

    Would I set up a bottled water company and then go around switching off the tap water in young families homes? In addition, would you then keep raising the price of your bottled water and boast about how clever your little investment is?

    Report on 14 April 2011  |  Love thisLove  1 love
  • siCath
    Love rating 0
    siCath said

    Please help, I have a tenant who owes me money, she said she and family will leave end of April. I already sent an eviction notice and immediately served them Plaintiff claim from the Small Claims court just this week. If they leave the house, I don't know where to locate them. I don't know what to do after that. Maybe you can give me some advice? I need that money for my son therapy, he has autism.

    Report on 23 April 2011  |  Love thisLove  0 loves
  • matchmade
    Love rating 38
    matchmade said

    Aquasponge is just playing devil's advocate - he or she clearly can't mean what they say as there's no logic to their remarks. The fact is that these "young families" who are supposedly losing out because they can't buy a house are actually gaining: all they have to do is pay a fixed amount every month in rent, and they get to live in someone else's home and benefit from the embedded capital in the property and all the landlord's decoration and refurbishment work, and all without any exposure to interest rate changes, with all their maintenance work done for free, often with free furniture, and with far better health and safety standards applied to rental properties than most owner-occupied properties ever attain - when was the last time an owner-occupier checked their gas appliances, or checked their furniture met current safety standards, or had their electrical system upgraded to the latest building regulations every five years?

    Until the recent drop in interest rates, most landlords were only able to cover their mortgage interest every month from the rent, so all this talk about landlords having their mortgages paid by their tenants is utter rubbish. All tenants do is enable landlords to cover their most basic costs; the rest - the labour on repairs and maintenance, the accumulation of the original deposit, the work to prepare accounts and do tax returns and so on - is all the work of the landlord.

    Of course tenants have the upper hand - they have no responsibilities beyond paying the rent and keeping the house clean and tidy - whilst everything else involved in property ownership is done by the landlord.

    Report on 29 April 2011  |  Love thisLove  0 loves
  • Savvy chic
    Love rating 20
    Savvy chic said

    The pendulum has swung far too far in the tenants' direction. The Law does not look at how much money the landlord might have invested in the property at all.

    Matchmade is right and if they don't even keep it clean and tidy, it costs the landlord a fortune and takes an age to get them out.

    Report on 30 April 2011  |  Love thisLove  0 loves
  • jilly duck
    Love rating 6
    jilly duck said

    Dear me, just ploughed through this lot but cannot understand why landlords do not just sell up if things are so horrific and unprofitable. Why would you put yourselves through it lads and lasses,I mean you don't have to do you?

    Could it be that the advantages outweigh the disadvantages by any chance? I honestly can't think of any other reason why you would carry on otherwise

    Report on 09 February 2012  |  Love thisLove  0 loves

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