The sneaky way Tesco funds price drops

Robert Powell
by Lovemoney Staff Robert Powell on 27 September 2011  |  Comments 66 comments

Tesco has made £500m of price cuts across 3,000 everyday products. But all these savings have to be funded somehow...

The sneaky way Tesco funds price drops

For 14,000 employees of the supermarket giant Tesco, last weekend was a long one. Thousands of products were being re-priced as most of the nation bedded down for a Sunday.

It’s all part of Tesco’s biggest pricing shake-up in 20 years.

Big price drop

Tesco is ploughing £500m into price drops of up to 30% on over 5,000 foodstuffs. The cuts will focus on everyday products such as eggs, milk, fruit and veg. Tesco’s own brand products will see the biggest reductions.

Branded as “The Big Price Drop”, Tesco says its initiative will give customers a more straightforward shop. The number of promotions is also being reduced in favour of wide-ranging lower prices.

But this revamp isn’t all good news for shoppers.

Halving Clubcard points

Tesco is also making changes to its Clubcard scheme. In four weeks' time, the supermarket will award just one Clubcard point for every £1 spent. That’s half the number currently given away to shoppers.

However, Tesco will be improving the value of its Clubcard scheme. The exchange rate for points will rise from three to four times on popular rewards like Pizza Express and Strada.

The revamp has sparked negative responses from rival supermarkets. Sainsbury’s condemned the price-cuts as “classic smoke and mirrors”, since Tesco will be slashing Clubcard points to fund it.

Asda also shrugged off its rival's move, pointing to its price guarantee scheme. Vickie North, Head of Food PR for the supermarket tweeted last week: “Hi Tesco. One word. Yawn. We were 10% better value yesterday. We are today. And we will be on Monday. That’s why we have a price guarantee.”

So is this rehash just a big ruse on the part of Tesco? Or is it a genuine leg-up for struggling families?

Cuts on everyday items

Take a look at this table detailing some of Tesco’s price cuts:

Product

Description

Original Price £

New Price £

% Reduction (value)

Eggs

Tesco free range eggs medium box of 6

1.48

1.30

-12%             (0.18)

Milk

Tesco semi-skimmed milk 2.272LTR /4 pints

1.49

1.25

-16%             (0.24)

Bacon

Tesco 10 rashers smoked back bacon 300g

2.48

2.23

- 10%            (0.25)

Tomatoes

Tesco salad tomatoes 1kg

2.00

1.20

-40%             (0.80)

Whole chicken

Tesco fresh whole chicken

5.00

4.00

- 20%            (1.00)

Washing-up liquid

Tesco washing-up liquid lemon 500ml

0.61

0.55

-10%             (0.06)

Plasters

Tesco assorted fabric plasters 40’s

1.00

0.83

-17%             (0.17)

Spread

Tesco butter me up 500g

1.26

1.00

-21%             (0.26)

Cheese

Tesco extra mature cheddar 500g

3.99

3.19

-20%             (0.80)

Mince

Tesco beef mince 500g

2.20

1.80

- 18%            (0.40)

Ham

Tesco wafer thin honey roast ham 420g

3.00

2.40

-20%             (0.60)

Pasta

Tesco Penne Pasta Quills 500g

0.89

0.70

-22%             (0.19)

Cleaning product

Tesco anti-bacterial cleaner spray 500ml

1.30

1.10

-15%             (0.20)

Source: Tesco

Obviously these figures – obtained from Tesco – are just a snapshot of the full range of changes. However it is encouraging to see so many everyday items on the list.

Research conducted in June by Asda showed that households are about £60 a month worse off than they were last year. This can be in part put down to rising food costs.

Moreover, as the purse strings tighten, the temptation to turn to cheap, low quality and unhealthy food is often too great for many stretched families. This is fuelling the widely trumpeted ‘epidemic’ in childhood obesity.

Granted, cheap, unhealthy food is still rife throughout Tesco. But by taking the step of including foodstuffs like fresh fruit and veg, meat and pasta in its price cuts, the supermarket should be applauded.

Cutting down on redundant promotions is also a positive step. For too long shoppers have been forced to buy more than they need just to obtain a reasonable single-unit price. This has often led to an increase in household waste when foodstuffs are not used before they go off.

All in this together

Tesco has made these price drops after speaking to 200,000 customers and analysing Clubcard data. And it shows. The supermarket’s move is an appropriate reaction to the current economic climate and a wise public relations move for the chain.

As Mark Kleinman noted in the FT, the language used by Richard Brasher, Tesco’s UK Chief Executive, when announcing this price-cut was rooted in a common current theme. Mr Brasher spoke of ‘families suffering under budget pressures’ and the role of Tesco in helping them ‘make ends meet’. For anyone who’s watched a David Cameron or George Osborne speech recently, the sentiments should be familiar.

The message from the supermarket is clear. We’re all in this together.

Image problem

Make no mistake; this price drop has its advantages for Tesco. The supermarket used to wholly dominate the market. Not anymore. In recent years smaller rivals have begun to step up as the giant attempted to expand overseas.

Tesco began to develop an image problem; what was a reliable chain quickly became a faceless monster. The “Big Price Drop” is an attempt to stem this shift.

Save more money on your shop

Despite slashing its pounds to points ratio, the Clubcard scheme is still a good way for Tesco customers to save money on their shopping.

One way to boost your points balance is to get hold of Tesco’s Clubcard credit card.

The product functions both as a credit card and a Clubcard. You’ll earn one Clubcard point for every £4 you spend anywhere in the world. That’s in addition to the standard Clubcard points earned when shopping in Tesco.

Using the card to purchase fuel at Tesco petrol stations will also earn you extra points. You’ll collect one point for every £1 spent.

In addition to the Clubcard benefits, the card also comes with 15 months at 0% on purchases and nine months interest-free on balance transfers. That's market leading!

Finally, for some more tips on slashing your shopping spend read Save money at the supermarket.

What do you think?

Is this an admirable move by Tesco?

Have your say using the comment box below.

More: Compare credit cards with lovemoney.com | Shop at Tesco and save £100s | The pros and cons of online supermarket shopping

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Comments (66)

  • paulent
    Love rating 2
    paulent said

    Just a tiny anecdote - 2 months ago you cd buy 'value' tortilla chips for 25p. The the bag size doubled - 50p. I see they've just been repriced to 60p - a 20% rise, and a huge hike in the cheapest offering for this type of product. Tesco are playing these games all the time. No wonder they need to pretend to re-establish their VFM credentials.

    I wonder how much they'd save if they fired all the marketing guys who dream this stuff up?

    Paul, Bournemouth

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  • davo
    Love rating 3
    davo said

    Tesco has funded this mystical price drop by increasing the prices of most products MASSIVELY since the Post Banks Crisis Price War lost momentum over a year ago.

    I just cannot understand how they get away with showing reductions or savings when they have blatantly upped the long term prices ... or simply used the 28 day rule to 'up' prices briefly and then show a huge reduction.

    I shop using the Price per kg or per 100g ( another sneaky ploy!) to ensure i get value for my money! This method makes their pseudo-promotional offers obvious and ensures that i dont get drawn into believing that Buy One get Two Free is anything but price ploys to get me to buy more than i need & not buy items from other retailers!

    I use other 'cheapie' shops where possible without travelling out of my way ( petrol prices now negates 'shopping around' advantages unless you were driving by anyway!) where you can save over 50 % on many BRANDED items against Tesco et al .

    Rant over!

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  • Nikgee
    Love rating 22
    Nikgee said

    The biggest question I keep asking Tesco is When are they ceasing me, and others like me, subsidising the lager? Because I am fed up with paying for the stuff I refuse to drink. Personally I would rather they used the beer to subsidise the food.... After numerous emails to Tescos head office I still have not had a reply.

    The other objections I have with these huge supermarkets is that they do not cater for the people who live alone, so a lot of bargains are missed. The other is when they decide what we can and what we can't eat - I have lost count of the number of things I used to buy in a supermarket.

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  • MK22
    Love rating 142
    MK22 said

    And you can be sure as eggs is eggs (sorry, couldn't resist it) that their suppliers are in it together too, forced to accept lower prices for their produce if they want to keep supplying Tescos. I'm afraid one man's cheaper food is another man jobless. Wouldn't shop at Tescos even if they paid me to.

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  • Mike10613
    Love rating 599
    Mike10613 said

    Every price drop is funded some way and so it pays to shop around. That can mean wasting petrol but if you are passing anyway why not be very selective and try to pick up bargains. I went to Lidl on Sunday afternoon and I had a struggle to fit everything in my freezer when I got home. At Asda I buy fresh chicken drumsticks 2 Kg for £7.00. At Lidl I had 4 Kg for £7.96. That's a saving of over £6 on 4Kg. I made similar savings on the rest of the shopping and saved around £20. Tesco's pricing is very similar to Asda, they have some reasonable prices in 'Tesco Value' but I saw spiced chicken wings at £17 a kg! Tesco is too far for me to travel too usually but I compared Morrison's, Asda and Lidl and Lidl is the cheapest but some things aren't sold there. I had multi-packs of crisps from Asda today; I had to buy 4 packs but they worked out to 75p a pack of 6 packets. You have to buy in bulk!

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  • Tamara
    Love rating 20
    Tamara said

    Asda may come cheaper, but a lot of the products are really bad. Fruit, veg and fresh meat from most supermarkets only last a couple of days in the fridge and it's not worth paying less if then you end up throwing the goods away.

    I buy in bulk from Costco, pack everything in single portions and stuff my freezer for the next 4-6 weeks.

    Better quality and cost effective!

    I get my veg from the local stall, cheaper and good quality too. Tesco now a days is only good for tins and frozen food in my opinion, although I used to buy the mini tin of tomato paste. Used to be 25p each, one day 9 months ago it jumped to 30p each and last time I looked, it was 35p each. That's where they make their money......

    Can't wait to move back in a property with a garden, so I'll grow my veg like I used to!

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  • fitzgewa
    Love rating 4
    fitzgewa said

    A couple of weeks back on a Tuesday while shopping I noticed Ben & Jerry's ice cream priced at £3 per tub and bought one. I then went back to the same store on the following Saturday and the price had jumped up to over £4 or on special deal of 2 tubs for £6. Effectively what they had down was to get customers to buy two tubs in order to get them for the same price they were previously doing them before and then saying it was a 'special price'. One wonders just how many of these so called 'deals' are just a manipulation of prices to make something look better value than it is.

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  • electricblue
    Love rating 643
    electricblue said

    We know Tesco marketing is crooked, the staff rude and the pricing up and down like a tart's underwear, so why is any of this news? Suppliers who let themselves be ruled by supermarkets knew what they were letting themselves in for. Companies like Lidl usually plan their promotions pan Europe 18 months in advance and present a proposal to their suppliers of huge volume for a lower price. Tesco, in their infinite wisdom, spring their price reductions with little time for suppliers to ramp up volume and make a decent profit.

    It's about time more farmers and producers told Tesco where they can shove their business.

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  • paul goddard
    Love rating 3
    paul goddard said

    Overuse of uppercase will be tamed (you can edit your comment to prevent this):

    tesco semi-skimmed milk 4pt used to be "buy 3 for £3.00" so it's actually dearer. similarly with tesco extra mature cheddar 500gm used to be "buy 2 for £5.00" so it is dearer also. these are 2 that just spring to mind. i bet that there are others. in respect of their credit card and 1% "cashback" on petrol purchases, i now have an aa card which gives 3% "cashback" on petrol purchases. taking into account also, with the club card points being halved, i'm off to their rivals!! asda is usually the cheapest for petrol. i alway use the website "moneysupermarket.com" bye bye tesco and please don't insult my intelligence!!

    And now here are some pictures to help lighten the mood

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  • Geordie7
    Love rating 1
    Geordie7 said

    I agree with Tamara. I buy my meat from Costco and portion it up as well. They have far superior meats than any supermarket. Their spit roast chicken is over twice the size of supermarket ones for the same price and does two of us over two days. Another store I use is home bargains although their range of goods is not high, their branded goods are far cheaper. One example is pepsi 500ml bottles. In supermarkets £1.08 each or 2 for £180 while at Home Bargains they are just 39p each and that is all the time, not a promotion. Aldi and Lidl also very good for prices as well. I see Warren Buffet has bought another stake in Tesco. Lets hope he keeps doing that and eventually breaks Tesco up as it is far to big for its boots. As for clubcard you have already paid for it with the higher prices. Always remember - THERE IS NO SUCH THING AS A FREE MEAL.

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  • jedi44
    Love rating 31
    jedi44 said

    Paul,

    Nice kittens but it's a pity your text was too small to read without adjusting my browser.

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  • nunnjosh
    Love rating 4
    nunnjosh said

    Aldi and Lidl are often cheaper but they do not have the range. My objection to Tesco is simply that they have 'All English meat' I want a far wider choice. NZ lamb, Ostrich, game etxc.

    Even so they do well and are reasonable and convenient!

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  • shortchanged
    Love rating 17
    shortchanged said

    Whatever a supermarket does only affects me if I cannot buy organic, meat-free and other quality stuff that I need. If they provide that and keep to ethical building, not destroying trees and wildlife in favour of their shops, then I will buy from them whatever the price.

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  • Winker Watson
    Love rating 12
    Winker Watson said

    Everything is cheaper at Tesco. I have tried them all, the rest are rubbish. Asda would charge £30 for the same shopping I get from Tesco for £15. So it's no good them saying they are cheaper. They are not.

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  • supergirl2000
    Love rating 1
    supergirl2000 said

    Price drop? Or just getting rid of a few artificially inflated prices? For example, a 6 pack of ready salted crisp was £1 about 6 months ago. The price increased to £1.09 and then £1.19. Now I see there has been a 'price drop' to £1 again.

    If I was cynical I might think they've been planning this move for a little while now!

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  • mikecartwright2
    Love rating 2
    mikecartwright2 said

    No mention of the fact that "Double Clubcard Points" was actually a rather long running promotion hence why the 2nd point is shown on receipts as "New Extra Points".....

    I, like many will miss the double points but am rubbing my hands now after hoarding my clubcard vouchers (all un-expired, not that it matters as they will "roll-over" expired vouchers) now that deals are going back up to 4x face value..... I feel another new Tag Heuer watch or a holiday coming on very soon ;-)

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  • D.KING
    Love rating 0
    D.KING said

    Overuse of uppercase will be tamed (you can edit your comment to prevent this):

    price drop ! it will be on some products

    but they will put up the price on othere products to cover the price drop

    And now here are some pictures to help lighten the mood

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  • jamiecfc1
    Love rating 39
    jamiecfc1 said

    As MK22 the suppliers are in on it too - to a degree. Having worked in the promotions side of things for a food supplier if the supermarkets decide to have a price war the supplier's choice is simple - cut the item price (or make a contribution) or lose the shelf space. This is the downside of having such large players in the market, of course the risk then is that the supplier can't afford to sell at the reduced price and goes bust. It's a risk the supermarkets are happy to take usually...

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  • colinstamp
    Love rating 1
    colinstamp said

    mostly a con; if there was a 3 for 2 or buy 2 or 3 for a special price (like milk working out a £1 for 4 pints). Swallow your pride and go to Aldi or Lidl; the Which magazine recent issue has the figures - big savings paticularly on Fruit & Veg. It's a No Brainer.

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  • Willy Eckerslyke
    Love rating 4
    Willy Eckerslyke said

    Can't recall the precise details but a few weeks ago my local Tesco had a sign on Black & Greens chocolate. I think it was 'half price when you also buy Black & Greens Ice Cream'. I picked up a bar. When I reached the ice cream section, guess what, no B & G ice cream, not even an indication that it even exists. A quick word with the store manger gained me the information that they do not stock B&G ice cream in that store and that the store manager has no control over such notices. The chocolate was quickly transferred from my trolley onto some totally unrelated shelf. Another scam in operation for many months was on fresh plums which usually had the sign "half price" on them. Fair enough but they were still 25% more than Morrisons which were not on special offer

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  • Chorlton1
    Love rating 61
    Chorlton1 said

    It is no longer the case that supermarkets are always the cheapest take free range eggs for example Tesco £1.30 but only £1 if sourced direct from our local farm. The reason most of us shop at supermarkets is convenience or lack of an alternative due to the loss of small local shops and producers. Our local market is nearly aways the cheapest option for fruit and veg but unfortunately by the time many people get home from work on a friday it has packed up and gone.

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  • ashley
    Love rating 1
    ashley said

    I wish they were more upfront on their pricing in order to compare products. Look along the shelf and some will be per 100ml, per litre, per unit, per 100g, per wash, per kg. There is no standard and it makes it impossible to compare. Worst of all are the fruit and veg especially where items are packaged in groups of 6 or 10. These do not seem to be able to be priced per unit of weight making it impossible to compare like for like. Also be careful when shopping on line and using the search for cheaper products option as you are given a cheaper product but it is usually more expensive per unit so is not cheaper at all!!! A big con - thank God I am good at maths!

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  • hopefultom
    Love rating 43
    hopefultom said

    @Willy Eckerslyke A similar thing happened to me when Tesco opened a new store ( Farnworth ) near me last month. I went on the opening day and dutifully spent my £40 so as to qualify for my £10 discount.

    When I received my receipt, I was also given a voucher entitling me to a discount of 5p per litre for petrol. Great!--but just one slight problem--the store do not have a petrol station!!

    @ashley You complain that it is impossible to compare prices because of differing units of sale, and then go on to say you are good at maths.I don't see how you can have it both ways.

    I wonder how you would have coped with Pounds, Shillings & Pence in the pre metricated times

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  • oldhenry
    Love rating 265
    oldhenry said

    Tesco care for struggling families? You'll have us praying for them next.

    Tesco are gits and will rob you if you let them. Roses tins of chocolate were $5 but last week went to £10 . But the Coop have them at £4.99. The tins are slightly smaller than last year ( I keep the tins) sp we're being ripped off by the new cadbury owners as to be expected. Get to the Coop.

    Tesco is to big now and I am glad that a store near us is definitely less busy than it was. I shop all over but Lidl/Aldi are better. Teh market for veg and for fresh eggs , massive free rage eggs at 2.20 a dozen. Farm Foods as good prices to and Home Bargains are great for chocolates and some tinned foods. Just shop around.

    Those Tesco 5p off fuel offers look poor too as you have to buy some vastly overpriced items first. So unless you buy say 70-80 litres at one filling which gives yo £4 , you being stuffed.

    I have time to shop around as being retired and use the bus for much of it so that is free at teh moment.

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  • hopefultom
    Love rating 43
    hopefultom said

    Bottles of Pepsi £90

    Tins of Roses 5 Dollars

    Tesco selling at 50% of Asda prices

    IS it me???

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  • electricblue
    Love rating 643
    electricblue said

    WinkerWatson - if you really believe that Tesco are half the price of Asda I would suggest that you have a wrong vowel in your name.....

    I wouldn't pray for Tesco, but they do have me running out of pins to stick in my Voodoo dolls. Our local Tesco is known to have a swingers' club for the staff. If you saw some of them you'd realise why no other store in town ever employs ex Tesco staff ! I don't know what they ask for when they recruit staff themselves, but I've never seen such a miserable bunch of people in one place so the 'swinging' can't do much to cheer them up.

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  • onthecomputer
    Love rating 80
    onthecomputer said

    I only buy what is on offer - if we eat it and stock up in the freezer. I also buy toilet paper, kitchen roll, washing up liquid, soap powder when on offer - I check on line first between the main supermarkets and then stock up!

    I don't want to play their silly games they are not making a massive profit out of me. I am lucky as once a week we have a market garden in our village and all the produce is from the surrounding farms and organic and CHEAP and guess what - they are full of taste!

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  • bengilda
    Love rating 78
    bengilda said

    The first item listed above - Eggs, box of 6, reduced from £1.48 to £1.30p

    ALDI box of 10 large brown eggs 99p.

    Say no more.

    And our nice new supersized out of town sized TESCO, a horrible eyesore right in the middle of town, will be open in a few more weeks. Lost our campaign to keep it out. More town centre shops will now close down.

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  • Steviebaby1959
    Love rating 28
    Steviebaby1959 said

    I hardly think that plasters and anti-bacterial cleaner spray are everyday items, unless I keep having a lot of accidents.........LOL

    You haven't got bread on your list which is a 1/2 daily purchase and the chicken doesn't have any weight showing, so, we cannot form an opinion if we're being ripped off, or, not. Just goes to show how much they've been overcharging us in the past then, but, of course, the shareholders are quite happy.......every little helps.

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  • Tamara
    Love rating 20
    Tamara said

    I agree with many of you and, being Italian, makes it easier to shop at lidl and aldi as they have lots of original goods and cheaper than tesco/Asda.

    Is anyone watching "trollied"? Valco is becoming my choice of supermarket.... Do you know where I can find one?

    What? You're telling me it doesn't exist?

    Really?

    :op

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  • angelwild
    Love rating 1
    angelwild said

    I went to Tesco to see what all the fuss was about I could not see much difference to be honest stll looked like the food was dear. You can shop at the £1-00 shops and get 2 cans of brand names for £1-00 50p for each can so untill Tesco and the other big shops can beat that only then I might just go and shop there

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  • thorny
    Love rating 2
    thorny said

    Clubcard points were originally only 1 point for each £1 spent if you go back a year or two, I'd much rather cheaper food costs over how many clubcard points I can get as there's only so many times you can tolerate going to the same zoo or having a pizza out with the clubcard vouchers!

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  • Melissa6
    Love rating 1
    Melissa6 said

    Im no fan of Tesco but most of the items shown - selected by Tesco- can be bought cheaper at Iceland

    Im not too bothered about points -since I exchange the vouchers for cash off shopping

    might as well pay less in the first place

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  • daddyo
    Love rating 1
    daddyo said

    Most of Tesco price reductions are a SCAM.Take their claim that semi- skimmed milk is reduced by 16% from 1.49 to 1.25 before the so called price drop you could buy the same for 1.00 if you bought 3.this is not now possible-other prices are doubled for a period then they claim you can buy 1 get 1 free when they revert back to the cheaper normal price.They must think we are STUPID.I suggest you IGNORE the so called offers and just compare the price with competitors.

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  • Momonengland
    Love rating 0
    Momonengland said

    We are lucky in that we are surrounded by supermarkets and retired. We always shop at Tesco - just buying their special offers and then getting off to Sainsbury's etc. We save a lot of cash this way.

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  • Nannyof9
    Love rating 1
    Nannyof9 said

    I contacted Tesco yesterday after I noticed they had put there Banana`s up by a 1p each one, and it got me thinking just how many Banana`s they sell a day, of course they could not give me those details "BUT" they could tell me they sell 2.1 Billion of Banana`s a year so that is quiet a few pennies they are making on that one price increase and I expect there are a lot more prices that have gone up than have come down, they have just gone about in in a crafty way like all stores do. They are ALL one as bad as the other. I do not believe there is ONE shop that actually cares about their customers all they care about is making billions.There is another thing all the shops have in common and that is they seem to favour families over single people with a lot of there offers

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  • Poorpensioner
    Love rating 36
    Poorpensioner said

    We do most of our big shops at Tesco, but we do it with our eyes open. That's how we spot, for example, that the wine actually on the shelf isn't the one with the "special" price on it. That's why we buy chickens when they are £4 each, but BOGOF. Joint 'em and into the freezer!

    Tesco are no better or worse than any of the others - just watch what you are buying, and what you paid for it last time.

    The wine in the £10 meal deal special at £9.99, will be £4.99 next week - just like it was last week. Wine, believe it or not, is a perishable, so they can do that...

    If you think that the opening of a big Tesco store will cause all the local shops to close, then keep buying at the small local shops. BUT, all the other doom-mongers will have switched to shopping at Tesco. It's the shoppers that cause the small local shops to close, not the Supermarket that they have all started buying at.

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  • LittleToSay
    Love rating 7
    LittleToSay said

    I shopped at Tesco this Monday only to find that nothing was cheaper for me, and many things were more expensive. If they're reducing the point scheme too, I can't imagine I'll be visiting there very regularly in the next few months. Sainsburys is closer anyway.

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  • tiredchris
    Love rating 1
    tiredchris said

    You still have to watch 'em.............

    Like ALL money tranactions - big and small - Dont gamble..........with Your money - its too hard to get hold of...............

    - Nobody wants to part with anything ............... :(

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  • hadenough
    Love rating 0
    hadenough said

    You pay peanuts - you get monkeys! Tesco staff are at best indifferent and more usually rude. The shelves in my local store are usually dirty and please don't get me started on the state of the chiller cabinets!!!! I don't care how cheap they may or may not be, I've stopped going there and now Sainsbury's gets all my hard earned money.

    Report on 29 September 2011  |  Love thisLove  0 loves
  • quarrybanksurfer
    Love rating 5
    quarrybanksurfer said

    Went on a trip to our local Tescos but could not find the price cuts on my ever day shopping, ok if you buy coca cola, wine or products full of additives, the fresh fruit was a little cheaper but not much. I wiil carry on shopping online with Asda.

    Report on 29 September 2011  |  Love thisLove  1 love
  • AlanMoneyMan
    Love rating 3
    AlanMoneyMan said

    We only shop at Tesco now for a few things. Mostly we shop at LIDL or Morrisons.

    We find LIDL a LOT cheaper for equivalent goods which is as good, but just not branded - and best of all, you can wizz round LIDL to get your regular essentials in 25% of the time it takes to get parked and go round the average labyrinthine Tesco, and then go through their elaborate checkout (cash-back, club card, bags, school vouchers? Arghhh!) procedure.

    Morrisons is, IMHO, a far better shopping experience than Tesco, and for many things a little cheaper.

    So, I'm afraid that my reaction to the news that Tesco are dropping prices has to be "meh".

    Alan T

    Report on 29 September 2011  |  Love thisLove  1 love
  • StephenIzzy
    Love rating 4
    StephenIzzy said

    We have two Tescos in Ashford Kent and a couple of Express shops, but have to agree with Alan T, Quite happy shop with the wife in Morrisons but cannot abide shopping in Tescos with her, so she go's on her own : -) The nearest to us is Canterbury. why no Morrisons in Ashford I do not know, should have gone where the newish Waitrose is, another over priced shop.

    Report on 29 September 2011  |  Love thisLove  0 loves
  • NorthernLass1
    Love rating 2
    NorthernLass1 said

    Tesco isn't as cheap as you think......I went to buy a Christmas turkey there. Luckily, I had also looked at the price in Sainsbury. for the same weight of bird, same brand I would've paid an extra £14 at Tesco(!).

    Personally, I quite like Lidl. I also love the local market for fresh meat and vegetables. I also shop at Sainsbury for some specialist dietary items.

    Report on 29 September 2011  |  Love thisLove  2 loves
  • g1ng3rcat
    Love rating 9
    g1ng3rcat said

    Wish I didn't have to shop at supermarkets so much, but until I retire I won't be able to shop at the local farmers' market except on rare 'staycations'.

    I think a lot depends on what you buy: where I live, we have Tesco, 2 Co-ops (1 large and 1 convenience-sized) and a Waitrose, with an Aldi promised to open shortly (at long last!). I have found, believe it or not, that some items are actually cheaper per pound at Waitrose than Tesco...and also of course vice versa. But it does mean you can't set your heart on cooking a particular dish on a particular week, and have to be prepared to adapt your carefully-laid plans!

    Report on 29 September 2011  |  Love thisLove  0 loves
  • cheltenhamgal
    Love rating 0
    cheltenhamgal said

    You cannot beat Lidl for value for money and also sometimes quality. I bought steaks for Valentines day from M&S but they were very gristly and must have cost me more than £10. The week after I bought two rump steaks from Lidl for £3.99, absolutely the best steak I have ever tasted, so tender and juicy and a snip

    Report on 29 September 2011  |  Love thisLove  0 loves
  • Beowulf1976
    Love rating 0
    Beowulf1976 said

    It's not "sneaky" actually, if you were a clubcard member, you will have received the mailer to tell you all about it, they explain that they are able to do it by reducing the clubcard points.

    Hardly sneaky!

    Report on 30 September 2011  |  Love thisLove  0 loves
  • patsyann
    Love rating 0
    patsyann said

    We still have to remember that supermarkets are not philanthropists whose main aim is to help us to get by in tough times. It is their shareholders whom they wish to protect from falling household spending by taking custom from each other.

    Report on 30 September 2011  |  Love thisLove  0 loves
  • AlanMoneyMan
    Love rating 3
    AlanMoneyMan said

    Re: patsyann said

    "We still have to remember that supermarkets are not philanthropists whose main aim is to help us to get by in tough times. It is their shareholders whom they wish to protect from falling household spending by taking custom from each other."

    No! That's not true, it can't be. The letter we got from them today says:

    "We're always listening to what our customers have to say and right now, we're hearing that they need a little help with their weekly shop because household budgets are under pressure."

    So it must be true that they are doing all this with customer's best interests at heart. I can't - I won't - subscribe to your cynical interpretation of this move by Tesco! Later, the letter says:

    "We know our customers love Clubcard, but we also understand that in these difficult times they also want more immediate savings at the checkout. So, to help deliver the lowest prices we can, we'll be going back to giving you one point per pound spent."

    Thank goodness, I always thought they were being over-generous with their clubcard points. And if their researchers had asked me about it, I would have told them so. Obviously I was probably quite unlucky not to have been asked about it, because I am sure they surveyed widely on this subject. I expect many LoveMoney readers were surveyed, or know someone who was? What? No? Oh!

    Well, the thing is there's no mention in the letter of Tesco Shareholders - so PatsyAnn, you must be wrong 8-)

    Seriously though: Do you remember when they reduced the size of the Mars bar in the 1980s, and the advertising strap-line was "Great new size!". This reminds me rather of that 8-)

    Report on 30 September 2011  |  Love thisLove  1 love
  • MK22
    Love rating 142
    MK22 said

    Oh AlanMoneyMan that was wonderful, do keep posting I haven't a such a good laugh for some time.

    Report on 01 October 2011  |  Love thisLove  1 love
  • billota
    Love rating 1
    billota said

    Tesco also has a "newpolicy" regarding incorrect receipts. Any claim has to be made on the day or logged in with a phone call if there has been a mistake. I can find a pricing error (or 2...) every week - always in Tescos favour! This week it was 2 for £3 on icecream. The difference was 70p which I fortunately spotted before I left the store, and although I had the money back I did not notice any note made so that it would not happen again to another customer.

    Last week it was an introductory offfer on squash. I was charged £1.59 instead of £1.10. This is when I was told that because I had not complained at the time I was too late for a refund. I had bought 4 because of the offer and when I went back to the shelf the offer was still shown as on - although if you got down on your hands and knees with a magnifying glass it was 2 weeks out of date! How many more people had continued to buy the product, being charged the higher price and not complained!

    Tesco - a real case of "buyer beware"

    Report on 02 October 2011  |  Love thisLove  1 love
  • helen.lofts@gmail.com
    Love rating 1
    helen.lofts@gmail.com said

    I bought a whole load of bouncy ball for 30p each. Unfortunately at the till I was charged 75p. With double the difference I was paid £6 to keep the balls :)

    Report on 02 October 2011  |  Love thisLove  1 love
  • Parchester
    Love rating 2
    Parchester said

    I have found Tesco's to be repeatedly dishonest in their pricing charges or labelling.

    My advice to all people is to check your receipt BEFORE leaving the store. I know for many families who do a large shop and have children in tow, this isn't always possible and other distractions soon prevent you from checking it at all.

    The cynic in me think's Tesco's know this and rub their hands in glee at the increased revenue they raise from incorrect pricing either on the shelf or at the till.

    As to their policy regarding reimbursing you, all staff know to give you the difference but double the difference!!

    Given their incompetence in pricing I would also like to see their customer service desks better staffed. The queues I see waiting to have an issue addressed, is initself a deterent to making a complaint.

    I never used to be a conspiracy theorist until I started to shop at Tesco's!!

    Report on 02 October 2011  |  Love thisLove  1 love
  • mkmly
    Love rating 1
    mkmly said

    Look up 'The People's Supermarket' - one successful outlet in Holborn, London - another planned for Homerton. Shareholders profits or health and happiness? People before profits - simple idea.

    Report on 02 October 2011  |  Love thisLove  1 love
  • bob5448
    Love rating 1
    bob5448 said

    Get news for customers, but what about the staff that have to try and refill the stores. When all they do is cut staffing levels to fund everything

    Trying filling the stores to get better sales than cutting payroll

    Report on 02 October 2011  |  Love thisLove  1 love
  • SteviePip
    Love rating 3
    SteviePip said

    One small thing that I notice is that the unit price advertised on multi-pack items is not always correct.

    A "for example", today there is, on line, KitKat 16 pack £2.69 is shown as 15p per item when it should be 16.8p, around 15% difference. I am sure that there are many more like this.

    For people who shop by comparing unit price this is misleading.

    I have pointed this out to Tesco on two occasions, only to get fobbed off with a "we will investigate" type of answer.

    Perhaps I should send this example to Trading Standards?

    Report on 02 October 2011  |  Love thisLove  1 love
  • GrahamMills
    Love rating 1
    GrahamMills said

    Yes but some of the savings are just lies.

    For example the milk is quoted as reducing from £1.49 to £1.25, however 4 weeks ago it was 3 for £3, that is £1 each!!

    So after the price 'reduction' milk has increased in price by 25%.

    I thought that this sort of artificial price reduction was illegal.

    Report on 02 October 2011  |  Love thisLove  1 love
  • missusfred
    Love rating 2
    missusfred said

    I don't work for Tesco. I don't have shares in them, so I'm not promoting them,but I have to say, you get what you ask for. If you want cheap, if you want open 24 hours, if you want same stuff in Newcastle and Brighton, if you want free parking, free bags, if you want special offers, clubcards, telephone, banking etc all in one place, then go to Tesco. I'm old enough to remember the days before supermarkets - you had a limited number of individual shops and only one choice of product in them. They opened 9-5 and never on Sat afternoons (Sunday was out of the question!). You had to work out your own price per unit, although it didn't matter as you couldn'd compare 'cos they only had the one. If you didn't take a shopping bag, you had to juggle an armful. You didn't get recipe cards, free magazines, time and freedom to choose your shopping, shelves full of huge variety, and all under one roof. I'm not old - still working, so don't accuse me of not moving with the times, but frankly, you are more fortunate than about 95% of the rest of the world. If you don't like them, don't shop there. They are responding to market forces - they give you what you either ask for or what your behaviour says you want. If they didn't follow customer's preferences, customers wouldn't go there. And they do. Loads of them.

    Report on 03 October 2011  |  Love thisLove  2 loves
  • Robert Powell
    Love rating 3
    Robert Powell said

    mkmly,

    I went along to The People's Supermarket for this video on sell-by dates:

    http://www.lovemoney.com/news/travel-food-and-lifestyle/food/12872/government-aims-to-scrap-sellby-dates

    Certainly an interesting idea!

    Thanks,

    Rob

    Report on 04 October 2011  |  Love thisLove  0 loves
  • PatriciaH
    Love rating 0
    PatriciaH said

    A few months ago during the "Food costs more" hype, Tesco jumped on the bandwagon and raised quite a few prices of their stock items.

    The price of Pink Grapefruit raised from £0.34p to £0.40p. Their price cut has now lowered to a price of £0.35p.

    Who do they think they are fooling? This is still an increase in price - they raise the prices before they lower them to a higher than the original price - that is how they finance their advertised "price cuts".

    Report on 06 October 2011  |  Love thisLove  0 loves
  • kevbax2
    Love rating 0
    kevbax2 said

    Double Clubcard points was a short term promotion put on 18 months ago to boost sales in a quarter.. It was so popular, Tesco kept extending it. It now has much less of an impact 18 months later, and customer feedback says there is a distinct shift over this time to wanting an immediate saving on the shopping basket rather than wait for a voucher drop. The reinvestment of this money to true savings for the customer is not 'sneaky', its just way ahead of competitors (once again) who are disgruntled because they cant do the same. Are Sainsbury's going to reduce their Nectar points issues? I doubt it as its still half what Tesco give back even without double Clubcard points. Are Asda going to reduce what they give back to customers? Oh no, they decided that it was too expensive in the first place and dont give anything back. Can either company afford to invest £500m in slashing the 'front basket' prices? Of course not!. Once again, Tesco hits the competition where it hurts and passes savings directly to the customer. Tesco customers will be better off, FACT. Tesco market share will increase against competitors, watch this space. Why do you think that a week later, there has been no reaction from the competition? Because they dont have the money to make 'real' price cuts. Hope this helps balance the situation :)

    Report on 06 October 2011  |  Love thisLove  0 loves
  • gk141054
    Love rating 18
    gk141054 said

    Its already been said enough times before, but to confirm... its all a big con.

    2 weeks ago the 4 pint cartons of milk were £1.49 each or 2 for £2 (or 3 for £3)... anyone with an ounce of common sense purchased 2 (or 3 depending on the offer) which equated to £1 each carton.

    Now the offer has ended and they are selling them at £1.25 each proudly proclaiming that they have knocked 25p off the price as part of this amazing offer...

    Well how come for 2 i'm now paying 25% more for the same product??

    Hate tesco!

    Report on 06 October 2011  |  Love thisLove  0 loves
  • NatFeerick
    Love rating 16
    NatFeerick said

    I used 'MySupermarket' to check my shopping following Tesco's big price drop - and Sainsbury's were cheaper!

    To put into context - I don't buy a lot of fancy, pricey stuff, its all the essentials and comparable across any store. I buy own and discounted alternatives where they are offered and MySupermarket has great tools for helping you swap to cheaper alternatives.

    Sainsburys have a brilliant basics range - a lot of items aren't what I call basic, things like Mozarella balls and olives, and the quality is excellent. Tesco Value items often feel like the cheap option, a compromise and the range covers low-rent items only with nothing more sophisticated than garlic bread getting a look-in.

    I learnt a few years back not to be loyal to any supermarket any more, and regularly bounce between Sainsbury's & Tesco with monthly trips to Aldi to stock up on bargains (their quality, incidentally, is also excellent and their dishwasher tablets just beat Finish to a Which Best Buy award!)

    Moral of the story - don't believe the hype - but come on lovemoney-members, we already know that don't we?

    Report on 06 October 2011  |  Love thisLove  1 love
  • hopefultom
    Love rating 43
    hopefultom said

    @ Kevbax2

    "Tesco customers will be better off,FACT"

    Have you ever felt like a Salmon, swimming against the current ? I suggest you re-read the previous comments & try to digest the golden rule :

    The supermarkets ( ALL of them ) are NOT your friends; their sole purpose is to separate you from your money.

    After that, I suggest that you read the posting by" NatFeerik. Throw in the odd visit to Lidl & he has got it exactly right !

    Report on 06 October 2011  |  Love thisLove  0 loves
  • NatFeerick
    Love rating 16
    NatFeerick said

    @hopefultom - 'She' actually, but thanks :-)

    Report on 07 October 2011  |  Love thisLove  0 loves
  • g1ng3rcat
    Love rating 9
    g1ng3rcat said

    Good points missusfred, but just because things were worse in the past, does that mean it's ok to mislead customers now, so long as they are not as badly served as they once were? I for one am grateful to the supermarkets for the convenience they provide me with (as someone who has to work during that 9 to 5 slot and haven't yet worked out how to be doing my weekly shop at the same time) - but, precisely because I am short of time, I don't expect to have to double check every offer or price claim - whatever happened to just being honest?!

    Report on 13 December 2011  |  Love thisLove  0 loves

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