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Watch out for this recruitment scam!

Published 16 November 2009 in Get the best deal

If you’re on the job hunt and are considering signing up to a recruitment website, be careful.

If you're looking for a job at the moment, it's no easy task. Figures out this week show that unemployment now stands at 2.46 million.

So it's no wonder that many jobseekers, graduates in particular, are turning to the internet in order to find work. But while there are many genuine and useful job sites out there, there are also scamsters looking to make money out of desperate jobhunters.

So what should you watch out for?

Fees and charges

The first thing to keep an eye open for is sites that are after your money.

Dodgy recruitment websites reel people in by advertising seemingly great jobs, and all you need to do to apply is send in your CV. Next, the site contacts you saying you look like the perfect applicant, the only problem is your CV - it needs re-writing. Luckily the site can do this for you: for a fee, of course.

The Guardian recently ran a story about a website called employeruk.com. The site advertises hundreds of graduate jobs, mostly in marketing. According to the Guardian, one applicant emailed the site his CV and was then plagued by calls offering to re-write his CV for £99. The applicant refused to hand over his card details and started to doubt whether the job advertised even existed.

A quick look at employeruk.com shows that CV re-writes are not the only "service" it offers. For anything from £30 to £80 it offers everything from a CV health check, to application form completion and interview coaching.

For those jobseekers with money to burn there are also a range of packages costing up to £550. These deals include services such as a professional written CV, a detailed telephone consultation, pre-interview preparation and career support.

But given the general level of grammar, spelling (often Americanised such as "specialized" and "personalized") and writing skills on the site, I'd think most graduates could do a better job on their CV themselves or with the help of their university careers service.

And as for whether the jobs themselves actually exist, who knows?

Genuine recruitment websites make money when they actually place a candidate in a position as the recruiting company will pay them a commission.

Identity theft

Your CV contains lots of personal information about you. It has your name, address, phone numbers, email address and date of birth for starters.

It will also contain details of your education and work history.  Some people even put their National Insurance number, place of birth and marital status on their CVs - and even genuine recruiters or employers don't need to know this stuff at the application stage (if at all).

So uploading or sending your CV to a site you know nothing about could be putting you at serious risk of identity fraud. If you do upload a CV to a site that looks genuine, keep it brief. There's no need to put your full address (the town will do), date or place of birth or marital status.

You can include an email address but consider setting up a separate one for your job search in case you're plagued by emails from online recruiters keen to sell you their "services".

How to stay safe

If you're using online recruitment sites here are a few things to look out for:

  • Beware of any sites that ask you to hand over cash either for CV services, interview coaching or preferential treatment.
  • Be wary of sites that won't confirm which employer they're working on behalf of - in some cases the job might not exist or they won't actually have a relationship with the company concerned.
  • Check out the average salary of jobs you're applying for - if the salary is much higher than you're expecting, be suspicious.
  • Check the small print. Many dodgy recruitment sites are located abroad. And look out for bad spelling and grammar - often a sign of a scam; genuine websites will hire professional copywriters to write top-notch copy.

Good luck!

Get help from lovemoney.com

If you need help to protect yourself from fraud, or you've fallen victim to a scam, why not ask a question on Q&A where lovemoney.com members can give you advice on what worked best for them.

Or watch our videos: The biggest financial rip-offs and Watch out for this debt rip-off to find out more about scams and swindles to avoid.

Finally, if you know of any scams yourself, please share them using the comments box below. That way, other lovemoney.com readers can benefit from the knowledge you share.

More: Don't get ripped off by this employment scam | Six things you must do if you lose your job

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Comments

Midboy said

  • 0 recommendations

I have been very wary of these Job Recruitment Sites for some time now ,

the idea of giving away on a CV  almost everything about yourself for Identity

fraudsters to duplicate and amend .

Not only from the immediate site administrators/company  , but other sub web

sites And possible bogus sub recruiter/employers , even within respected job recruiter

sites. I am not convinced that they vet anyone , for a relatively small fee bogus

persons can potentially capture allot of information from these sites.. So be very careful!

  • 0 recommendations

Who do we trust? Popular recruitment sites like reed, totaljobs, jobsite and monster all have paid services and with the economy not getting any better it is no surprise that job seekers are falling prey to such scams. I have been looking for a better opportunity for almost a year now and you never hear back for most of the jobs you apply for, some send you an e-mail saying your application has been unsucessful. You are almost guaranteed to receive an e-mail after few days promoting the various paid services these sites have. Looks like we are living in the rip off age and everybody is trying to make a buck at someone else's expense.

Ian4602 said

  • 2 recommendations

Neither 'specialized' nor 'personalized' is 'American'. Spelling these words with a 'z' rather than an 's' is actually preferable (and the OED agrees), based on their Greek etymology.

  • 2 recommendations

My own site will walk you through the entire redundancy-CV-interview prep-job hunting-settling in process from start to finish for free. Zip, nada, nothing.

I wrote it because I believe that people going through a crisis shouldn't be taken advantage of.

http://www.relaunchyourcareer.co.uk

I hope it helps anyone looking for a job.

dors01 said

  • 0 recommendations

Nothing in this world is truely free of charge, but that said what shettyranjit said above is true, genuine sites are starting to charge for things and if things kerep going like they are there will be auctions for jobs kind of like people will be asked to put in a tender and who ever accepts the lowest wage will get the job...... oooops silly me thats happening now.

  • 0 recommendations

dors01 - I challenge you to check! It sounds as though you think that my site is not 'genuine'. It took me ten weeks to put together and I charge nothing for the 106 pages of free, accurate, well-researched advice that's there.

Please don't denigrate someone for *trying* to make a difference - difficult  though that may be for you to believe!

SimonFin said

  • 0 recommendations

Wellsprungalice - being very picky, your site has adverts on it, so you`re not doing it for completely free,someone is paying for the time you put into the site.  I`m not saying there is anything wrong with that at all, you have to put food on your table etc, but it`s a fine example that there really is almost nothing in this world that is truly free.

I`m really not having a go at you by the way, I`m sure people appreciate what you`ve done (I`m happy in my job so haven`t done much reading of your site), just pointing out another side of the story.

Akiracoe said

  • 0 recommendations

Not to sound rude to anyone affected by this scam, but my first thought when looking for any proffessional position is to google some major consultancies.  Isnt this the logical first choice?

It's pretty easy to ask other people what the norm is, which in my experience is:

You have a certain skill set, the recruitment consultant homes in and focuses on that, looks over and where necessary amends your CV and then offers some helpful interview advice - for free, then if and when they find you a job they get all their fees from the employer.  In some cases ive even been taken for a drink at their expense to celebrate the new position...

How does anyone even get to the point where they're being asked for money??.....

Mike10613 said

  • 1 recommendation

I took a look at http://www.relaunchyourcareer.co.uk/ and it's very well designed and has some good links. It's free and so worth looking at. I bookmarked it and will have another look at it and may even add a link to it from my website. I have written CV's and application letters for a number of people. if you know a good writer it is worth asking them to do your CV and application letter. Grammar and spelling is important and on the CV you don't add things like a national Insurance number. Most employment agencies are a waste of space, I'm surprised how many stay in business. A lot of companies large and small are struggling because they don't realise or value the talents of their employees. They are "Human resources" not people! I have seen jobs advertised with ridiculously low salaries and the employer has the cheek to say there is a "skill shortage" when they can't find anyone to fill the vacancy. I have been trying to help a friend get a job as a senior ASP.NET web programmer. He looks after about a dozen servers and I don't know how many networks. He is always the first person I ask about web design or anything to do with the Internet. His employer sent him to the USA. He was put in a 5 star hotel but not paid enough to be able to afford to use room service! He also had to do the hours, like the night shift no one else wanted. He soon got out! Companies here go through employment agencies and they have proved a waste of time. Public bodies seem to take on staff in a very strange way often sending out rejection letters or emails that give the impression the job was filled before it was advertised. One company has an appalling website and under pays it's staff and fobs customers off with excuses. I emailed the CEO and asked if they needed a senior web programmer to sort the website out. I could do better! But they pay peanuts and generally speaking the technical staff behave like monkeys! 

The economy is stuck in a recession that the "human resources" didn't see coming and they are still trying geriatric ideas to create a bubble to get out of trouble. They expect the FTSE 100 to go up 1% in a day! Interest rates are less than that in a year. What are they putting in the coffee in these fancy coffee houses they use? There are more scams around than ever before, everyone wants to help you. Buy penny shares on the AIM market and make a fortune. Buy agricultural land and it will get rezoned under Gordon brown's plan to build new homes! pay us and we will write you a fantastic CV that will get you your dream job! Dream on! We need people valued who have imagination, knowledge and skills. Imagination being more important than knowledge according to Albert Einstein. The bureaucrats at the Bank of England and just about every government department have no imagination. They are like sheep following the economic policies dictated by the USA or EU. The London School of economics has lost all credibility as a institution and should not advise the government on anything. 

Perhaps this website could have a competition with a big prize for ideas in a blog on how to solve this economic crisis and it is not low interest rates or quantitative easing (printing money like it's gone out of fashion). I may even enter!

Max878 said

  • 0 recommendations

Mike 10613 - Good post. Wellsprungalice - nice site.

Something that puzzles me is the continuing reluctance to employ older people. I've worked in IT programming, development and project management since 1979. Despite the constant cry of 'skills shortage!', I can't find even a part-time job. I live in the North-West; maybe in London it would be different, but I don't think my skills and experience are the problem, and I'd take almost anything - I think it's because I'm over 60. The last time I contacted an agency (in Lancaster), they actually laughed!  

charles125 said

  • 0 recommendations

"specialized" and "personalized" are indeed British spellings. I have always used these in preference to Americanised versions which use an s rather than a z!

The article does make some good points though.

By far the biggest online scam however are bogus work from home or make money from Google or the internet sites which seem to proliferate by the thousand or ten thousand at a time. These charge huge fees to provide 'advice' that is mostly worthless! As for finding genuine work from home via the Internet, agencies are the only option! As you say, just watch out for those that charge fees, albeit often hidden!

If you have contact with a jobcentre, they can often refer you to a reputable job search/ help agency.

  • 1 recommendation

@Max 878, ever since I've started the site, I get three requests over and over - please write a section for disability and difference, please write a section for graduates and please write a section for older job searchers.

I need more hours in the day!

A good resource for older job hunters (until I can get my act together) is the US site: http://internsover40.blogspot.com. The navigation is a little confusing, but there are some good tips on there.

My own top tips are:

- focus on transferable skills, not history

- demonstrate continuous investment in your skills, and use up-to-date terminology when you describe them

- don't go back more than ten years on your job record

- be crystal clear in your career objective about what job you want, and that you have energy, creativity, initiative etc to bring to this particular job.

Many older people find that they can get consultancy work more easily than full-time - for some reason, there seems less prejudice if it is only 'temporary'. Try asking some of the agencies if they have an interim manager list. If you google 'interim manager uk' you will find there are lots of agencies that specialise.

Good luck in your search.

A point about making revenue from website ads. I've been running two months and made $6.90 so far! Whoopee! If anyone's thinking of monetising a blog, please don't rely on ad revenues. You get them if people click on the ads, and when you start up, you don't have the traffic to get the big advertisers interested, and smaller companies don't tend to get the clicks... I'm not having a whinge, but it is a popular misconception I'd just like to correct!

WSA

Yorkstyke said

  • 0 recommendations

I've always thought that a lot of recruiters, particularly the "high street" types are no more than parasites and con artists and this article does nothing to dispel those thoughts.

There are some honourable exceptions but my advice is always be wary of these people, they're very similar to estate agents!

Frank9987 said

  • 1 recommendation

Disguisting practice. It's bad enough being out of work without having to put up with this kind of thing.

You're right - nothing worth having is free, but sometimes that a good thing because free information is often agenda driven if the content is sponsored by advertising or affiliation links. 

The best independently written guide (with no sponsorship links or paid advertising) I've seen so far for temps, contractors and interim managers seeking to work through staffing agencies is 'Great Expectations' - The Flexible Guide to Flexible Working. 'www.flexibleworkingexpert.com. You do pay for it, but you get a hell of a lot of good quality information for your money and it's cheap to buy.

Max878 said

  • 0 recommendations

Thanks Alice. Great advice!  I'll click on some of your ads.

Max.

allyp20 said

  • 0 recommendations

I work in senior level executive search and here's a quick response to the various issues mentioned concerning jobsites.  First, I'm very impressed with relaunchyourcareer.co.uk.  It's well written and covers most bases in a down-to-earth and sensible way (and I've seen a LOT of careers/cv advice websites).  Next, as regards the ID fraud issue, yes - there are unfortunately fraudsters out there so of course one should be careful with personal details so do check that the recruiter is bona fide. We, as executive search consultants, don't identify our clients because of client confidentiality but we have a web presence and web history.  As for the question of charging candidates to register on the jobsite, sometimes  the jobsite's model is to incentivise recruiters to advertise by offering free job postings and this is a way of monetising their jobsite. In relation to the question of identifying the client company, we, as executive search consultants, need to ensure client confidentiality so we will only publish our details. Regarding the issue of acknowledging cvs, most recruiters are too inefficient or discourteous to do this.  We do acknowledge cvs, even though we get so many that it can be onerous at times and I don't think candidates are aware of how time-consuming it is to do.   As regards the issue of whether a job exists or not, the flip side is that the job might get filled but the recruiter forgets to delete it or wants as many cvs as possible on their d/base.  I work at the top end of the market so am not too familiar with the dodgier aspects of the trade!  Hope this helps.

MouthyRob said

  • 0 recommendations

Just to add my tuppence-worth:

- Max878, I agree that the job market is biased towards younger people. Personally, I pick up the recruitment tasks for my dept (at a FTSE100) and given 2 identical skillsets I'd opt for the more experienced candidate, so don't give up on all of us! Only other thing I'd add is that Wellsprungalice is absolutely right to suggest that you'll find things much easier if you look at temp/consultancy/contract work (you may need to set yourself up as a company, depending on what industry you're in for tax/protocol reasons).

- Whilst we hire a lot of graduates, we'd never consider someone's CV from an agency if they were straight out of uni & had no meaningful work experience. We'd expect these guys to apply directly via our website & wouldn't expect to pay the standard 25% of 1-year's salary to an agent.

- One summer hols whilst at uni I had the dubious honour of getting a job as a Recruitment "Consultant". People need to remember that it's a sales job and that most of these guys would sell their own grannies for some commission. There were made-up job roles & plenty of lies told to candidates to secure commission. Whilst this bunch provide a service of sorts it's far from rocket science and you have to take them with a giant pinch of salt.

  • 0 recommendations

@Mouthy and Max - looking at the interim specialists (my job for the evening), I note that a lot of them offer the option to run the contract with the client, and then you work for them under PAYE, so you may not have to set up as self-employed.

@Allyp20 been trying to work out a way of private messaging you via LoveMoney to thank you for your kind comment - it made my day!

WSA

allyp20 said

  • 0 recommendations

Hi Wellsprungalice

I'll contact you via your website.

  • 0 recommendations

Wellsprungalice said

- don't go back more than ten years on your job record

That's spectacularly bad advice, although well-meant.  I have several hiring managers in the family.  In the bad times, they get a lot of CVs to work through (my aunt had 450 for the last job advertised), and they resort to very simple filters to cut the pile down.

One of the filters is "missing any employment history" - any gaps, and your CV is binned.  They don't have time to ask, or guess, they're just skimming at that point.  Your CV must be able to account for all the time from leaving education through to the present.

However, the principle behind it is sound - any job over 10 years old probably isn't relevant to what you're applying for, so you can cover them in one liners, or a paragraph grouping them together.  Job titles or short phrases to explain what you were doing are enough.  You don't even need to be "employed" - x years out for travel, being a new parent, voluntary work, etc.

But don't just drop those years, you're getting your CV dumped when you do it.

  • 0 recommendations

I worked in HR for some of the UK's biggest names, and took expert advice from a range of HR and recruitment specialists. Filtering is much more commonly done by skill than gap.

Most companies who want a full career history either ask you to complete an application form (especially in industries where security is very important) or ask for a full career history.

It just goes to show, there is no 'one right way' to write a CV - it is a piece of relationship, not a legal document. Grobbendonk's opinion is just as valid as mine - neither is by definition right or wrong - you just look at what makes logical sense to you and go with that.

WSA <---- spectacularly unworried by GD's comment; been doing this a long time with very, very good results.

Klawman said

  • 0 recommendations

If innundated by applications, most employers perform a rapid triage, rejecting out-of-hand any CV that has gaps (what are they hiding?), is badly written, has spelling mistakes (ie can't be bothered to use the spell-checker) or grammatical mistakes* - or just rambles on for pages.   The best advice is to be concise and positive, and to try to make it stand out from the drab pile.  Presentation is vital. 

*Mike10613 - please note, when you next write a CV for someone, that "its" (possessive adjective), like "his" and "hers". has no apostrophe and that surnames are spelled with a capital first letter.

Ageingted said

  • 0 recommendations

At any one time there are 14000 recruitment organisations operating in the UK with approximately 4000 closing, moving or starting up somewhere.

They all make money by selling you to an employer and providing you have a skill and a good CV you will get employment. The trouble is that you have to exploit them as much as they will exploit you. Have a well presented CV with a full job history and dependant on the type of position do not always limit it to the standard 'two pages'. If it needs 10 pages include them as background history can be vital for some jobs.

Next write a good standard application letter, photocopy it onto good paper, sign it and place the CV and letter in an envelope. Send the application to as many agencies as you can find, up to 300 a day is ideal. You can utilise the job centre facilities if you ask them, particularly if you do not have the equipment to do it yourself.

Identify the agencies that operate in your sector and then slowly extend that knowledge to target others. Each agency is in contact with several companies and so your chances multiply by the number that you post.

I've had positions offered by agencies when an enquiry landed on their desk at the same time as my CV and although they did not operate within my area they were able to secure the position for me. A win win situation all round.

From each 100 applications there will be, on average, one rejection, one 'nothing at present' and one offer.

I've used this technique since there were only a handful of firms helping people look for work and it has never failed to work, either for me or friends and colleagues. I have worked all over the world, based in both good and bad locations for 40 years and even now I am having to turn work down. Age is no barrier to skill and ability.

With reference to the substitution of the letter 'z' for 's' in words, this has been imported from the America's and is not British. It may be considered as such by the students of the last few years but it still does not make it acceptable.

It will work no matter what the job but the documentation is only as good as what you are trying to sell, yourself.

  • 0 recommendations

Regarding the main article, sadly, this level of hardsell is depressingly common within the CV writing industry.  Cowboys like these spring up all the time, make a quick buck and then vanish - which makes it harder for the rest of us, who try and work ethically and professionally, to make an honest living!

Here are couple of additional checks you should do before using a CV writing service. Visit their website and see if:

a) They are a Limited Company registered at Companies House. They should list their number so you can check it.

b) They are compliant with the 1998 Data Protection Act and, again, list their registration number so you can check it.

Tread carefully!

Dazzling CVs Team.

'CVs that Open Doors'

http://www.dazzlingcvs.co.uk

  • 0 recommendations

Dazzling CVs seems to have an interesting take on what makes a trader trustable.

Being 'Limited' simply means that, if you cannot meet your liabilities you get to walk away, as the debts stay with the company, rather than with you as an individual. Self employed people are often sole traders, which means they are 100% responsible for their liabilities - they guard their reputations jealously, because their houses depend on it!

Of far more relevance is whether they carry professional indemnity insurance and public liability insurance, so that YOU the customer are covered in the event that they do you any damage. You can usually find details about a provider's insurance in their About Us section on their website.

Dazzling CVs also says compliance with the Data Protection Act is important I think what he/she means is that you need to check what the trader will do with your personal information. Again, the first thing to look for is whether there is a privacy policy on their website - the very first bit of info they will gather from you is system information in the form of cookies, and there may be subscription data, or data collected from a contact form. If that's in place, you can feel on safer ground opening up negotiations, but I have seen very few companies of any size who state that they comply with the DP Act - it's the law to do so.

baytrain said

  • 0 recommendations

How I agree with many of the previous posts. As a manager many moons ago, my first sort of applications was simply colour of ink used. Application forms tend to have explicit completion instructions at the top. E.g. "Complete in Black Ink, USE BLOCK CAPITALS."

Application forms completed in red, blue & green ink were rejected, those in black ink would be checked for basic grammar and spelling, by which time applications would be down to a manageable number.

I realise that this was not a particularly scientific approach and many people with the core skills may have been passed over but, did I really want an employee that couldn't follow a basic written instruction on a document of such importance.

In modern times, we all use word processors to complete on line application forms and create CV's which we hope will land us that cherished new job role.

We trawl the various jobsites searching for suitable positions and fire off automated applications to a raft of employment agencies for the positions we believe we can fill.

The problem is, the position was filled last week, other applicants match the requirements better, although not legal to say you are too old, I think I have been considered too old for the past 10 years and I still have another 10 years to my retirement age. OUCH!

Skills updating, when I left school a computer with less processing power than a pc filled a large room. No Computer Literacy courses back then.

Over the years of my working life technology has moved on in leaps and bounds so too has my knowledge through training in PC Literacy, Personnel, Management, Health & Safety and updated training skills. Most training undertaken at personal expense outside working hours or during annual holidays.

Now, the credit card has been maxed, so no more self funded training courses for a few years.

I will continue to apply for those out of my reach positions secure in the knowledge that the new breed of recruiter is a direct descendant of the so called defunct class system who cannot see that sometimes people take a JOB below their level of capability just to keep working and earn an Honest Crust.

Finally, I, in a moment of madness paid a company who approached me after seeing my CV on a jobsite to be enrolled on their books for casual exhibition work. Apart from one e-mail 2 weeks after paying my enrollment fee I have had no offers or contact from the "International Organisation."

Scam or not it was money that I could ill afford. So if you run an employment agency or work for an agency please remember you are dealing with real live people who may be feeling the lowest of the low, be virtually penniless and hoping to find a position to regain a modicom of self esteem.

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