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600 new banks to be created

Upcoming changes to credit unions have potentially negative consequences.

If you're wondering where your friendly bank manager went in the 80s, it wasn't to retire, but to be on the board of a credit union. There are over 600 credit unions in the UK, offering a fair and more democratic way to save than you'll find with both banks and building societies. We've written some positive things about them in the past.

The Government has been looking into credit unions for two years, searching for ways to make them more popular, more 21st century, and more accessible. However, these objectives lead to problems. I'll explain three of the changes that the Government is now very likely to make, having completed its consultations, and what I make of them. (This applies to Great Britain only. Northern Ireland and the Channel Islands mostly have separate legislation.)

1. Bigger credit unions

Credit unions offer savings accounts and loans, and some offer current accounts. Each union accepts members with a common bond only, such as sharing a profession, or sharing a city of residence. This binds the members together more than just financially. What's more, it keeps unions fairly small, making it easier for each member to be heard and to receive personal attention.

Most credit unions have just 1,000 members or so. The largest, Leeds City Credit Union, looks after £30m for just 20,000 members. Perhaps it's the size of this union that was the reason it created a £4m black hole in its accounts without realising it. (It was saved this year by the taxpayer, but credit union deposits are in any case covered by the Financial Services Compensation Scheme.)

However, the Government is looking to seriously reduce the requirements for a common bond. The new rules could see unions taking on more than 100,000 members, and possibly as many as 2 million. It's hard to see how credit unions can stay in touch with all those members.

Credit unions have been known to call people up in advance when they think they're in danger of going overdrawn. This warning helps people to avoid embarrassing situations, or bank-style penal charges. That sort of service isn't likely to happen with 1 million disconnected members.

On the plus side, existing members will be allowed to vote on changes to the membership requirements. Hopefully the possible consequences of the changes will be clear to them.

2. Pay interest on savings

Instead of receiving interest on savings, each member gets paid a dividend based on how much money is in the credit unions' coffers. Soon, though, credit unions will be allowed to pay an agreed interest rate instead of an uncertain dividend. If they do this, they will be required to hold a large chunk of money in reserve. Effectively, this means less money can be passed on to savers, because the pot available for paying either interest or a dividend shrinks by the size of the reserve. What's more, this reserve money could be put to better use for its members in other ways, not just as a dividend, but perhaps in cheaper loans.

If the union decides to let each member choose between interest or a dividend, it'll make saving with them more complicated. Simplicity is a key benefit of credit unions that distinguishes it from banks and building societies. This extra choice erodes that unique feature.

One plus point is that if unions can pay interest then they can begin to offer some other simple savings products, such as cash ISAs and Child Trust Funds. I would have preferred that this was handled differently though.

3. Abolishing the 8% dividend limit

Credit union members are currently not allowed to vote themselves a dividend greater than 8%, but the government will make the dividend size unlimited.

To pay themselves a higher dividend, the members must charge higher interest rates on loans to the members who are borrowing. If a union pays itself much more than 8% on savings then some of its members are likely paying a very high interest rate to fund that.

Just three years ago the interest that credit unions were allowed to charge on loans rose from an already high 12.7% APR to a shocking 26.8% APR. When you combine that with an unlimited potential dividend, it will encourage the savage treatment of members who are borrowing from the union.

My opinion is, if the union is treating all its members fairly, I don't see how they can generate a dividend greater than 8%.

The motive for increasing the limit is so that unions can offer a greater variety of savings products, but, again, this makes credit unions' products more complicated, and therefore less distinguishable from the minefield that is banks' products.

Becoming like the banks

Those are just three of several changes that bother me. Some of the changes proposed will reduce the cost of administration, which is of benefit to existing members, but more than half of the changes the Government is making could potentially erode the unique selling points of credit unions. It will increase their competitiveness and profitability, but it could come at the cost of loss of fairness to all members, loss of personal service, a diminished bond between members, and more difficult banking decisions.

Credit unions don't offer the best products. Under their existing structure they'll never have the best buy loans, savings or current accounts. But, whilst they have their communities' interests at heart, they're offering members a fairer deal compared to banks or building societies. I hope these changes don't end that. We don't need 600 more banks.

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Comments

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  • 0 recommendations

Does anyone know when these new Credit Union formats will be established i.e. when can you apply to set one up?  I understand this might be November 2009 - is that right?

Also, will Love Money write an article about how to set up a Credit Union?

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Re David Cooper - To set up a credit union talk to ABCUL the association of british credit unions. It can take a couple of years to get one set up so its never too early to start.

Re the article

Credit Unions do an immense amount of good in fighting financial exclusion and acting as a lender of last resort. They will never be the cheapest lender on the street because they lend a hundred pounds or so upwards, not the 1000 start that a bank would offer whereas the costs of setting up a loan for 100 are the same as those for setting up 1000. Also the risk reward scenario is far more shifted to risk than the banks would take on at any price in many cases.

Most credit unions depend on voluntary workers rather than many paid staff, and as to the articles snipe at the ex bank manager becoming a Director of a CU, may i point out that no director of a cu gets paid!

The author clearly does not well understand credit unions and I would be interested to learn of how many credit unions have managed to pay a dividend of 8% ever??????????????????????????????? 2% or maybe 3% if they are lucky is more usual.

Finally if the author wants a free service to ring them up everytime that they MIGHT go overdrawn, might I suggest that their need is more for a Nanny rather than a Credit Union.

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Hi JoeEasedale. You seem to be a little bit too sensitive about credit unions ;)

In my article (and please bear in mind I have limited space which is why I can't cover every point) I mentioned that we've written positive things about credit unions before. Indeed, we have only written positive things about them. This is the first time that I've written anything negative, and all I was writing about was a possible future - a possible negative to beware of - so that's not so bad either.

I think that you may have got the wrong impression because you totally misunderstood my reference to the bank manager. It was not a 'snipe', quite the reverse. What I was referring to is that decades ago bank managers used to actually listen to you and guide you, and offer you loans when you could actually afford them. I was saying that it's these friendly bank managers who have moved to the credit unions, hence why banks don't have them anymore.

Since you seemed to have missed the point about my article and got wound up as a result, I'll forgive your last, patronising sentence ;)

Hi David. There's no date yet for these changes, but we'll keep you informed. I'm not sure if this website is the place for guidance on setting up a credit union. We could only fit in a brief summary of where to look and, as JoeEasedale, we would most likely suggest you contact ABCUL.

Neil (the author)

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rbgos said

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One thing Neil F likes about the credit unions is "Credit unions have been known to call people up in advance when they think they're in danger of going overdrawn. This warning helps people to avoid embarrassing situations, or bank-style penal charges. That sort of service isn't likely to happen with 1 million disconnected members."

I'll stick my head above the parapet and stand up for RBS.  They have plenty more than 1 million disconnected members, but every time I've been in danger of being overdrawn they have called me up to warn me, and (if necessary) agreed an extension to my overdraft there and then on the 'phone.  Maybe it's just my branch (Norwich), but I suspect not, they've done pretty well in customer satisfaction surveys in the past.

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binmania said

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RBS? Good customer service?

That's the funniest thing I've heard all morning.

Thanks RBgoS

:-D

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gardener said

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I have recently noticed that one of the credit unions (Hastings) is actually owned by a bank (Cooperative Bank). I was quite shocked by this; I thought they were independent! This is bad news for those who are trying to steer clear of banks because of credit problems. Can anyone clarify this?

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BigPaul said

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The Hastings credit union cannot be owned by CoOperative Bank.  A credit Union must be owned by its members who in Hastings case must live in the local area, CoOperative Bank is owned by the CoOperative Group which is owned by its staff and customers who are spread over the whole UK.

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Abbie said

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Hello, I'm from ABCUL, the main trade association for credit unions and I'm happy to clarify a few points. 

- the new legislation won't mean that there will be bigger credit unions - there are already common bonds which cover over a million people, that's just the amount of people who are eligible to join the credit union, not that amount of people who are members.  What will change is that different groups of people will be able to be served by one credit union, so a credit union serving people living or working in a certain city could also provide services to all employees of an employer which has a head office in the town, but employs people around the country as well. This will make it much easier to extend credit union services to different people. 

- credit unions already have to hold reserves - it's obviously good practice to have some money set aside  - so the proposals to allow credit unions to pay interest won't make any difference to their ability to pay a dividend. 

- Neither will the change to abolish the 8% limit on dividends alter credit unions' decisions on what rate they charge for loans - very few credit unions have ever paid a dividend approaching 8%.  This change will just remove a legal limit which doesn't apply to any other financial services provider.  In this low interest rate climate it's unlikely that this will change but there may be a time in the future when credit unions need to pay rates to compete on savings products; it's right and proper that legislation should allow credit unions to do what they need to do to meet the needs of their members

- yes, we can help with information on setting up a credit union, email us at info@abcul.org and we can let you know if there's already a credit union where you are and give you information about how to go about setting one up. 

- And it's right that a credit union can't be owned by a bank.  Credit unions do offer a Credit Union Current Account which uses the back office technology of the Co-operative Bank, but all credit unions are owned and controlled by their members. 

Hope this helps

Abbie Shelton, ABCUL

 

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