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Six ways to fight back against greedy energy companies!

Rachel Wait
by Lovemoney Staff Rachel Wait on 10 March 2010  |  Comments 8 comments

Fed up with paying through the nose for your gas and electricity while your supplier continues to profit? Follow these top tips to slash you bills!

This week saw another raft of annoucements from energy companies about cuts in energy tariffs.

npower and E. ON have become the latest suppliers to implement lower prices. From 31 March, E. ON will be slashing prices by 6% - or around £47 a year for a typical dual fuel customer. And npower will be cutting prices by 7% from 26 March, leading to an average reduction of £50 a year for its standard domestic gas customers.

These two suppliers join British Gas and Scottish and Southern Energy - both of which also announced price cuts earlier this year. British Gas has already lowered its standard gas prices by 7% (a saving of around £55 per year), while Scottish and Southern Energy will be reducing its standard dual fuel gas prices by 4% (a saving of around £30 a year) from 29 March.

However, given that the price at which suppliers buy energy has come down significantly, these price cuts are really not enough - particularly considering energy companies have boosted their profits by a fifth!

So while energy companies continue to revel in their money, here are six ways you can fight back against those greedy energy suppliers!

Get switching!

First and foremost – get switching! If you haven’t switched your energy supplier in a while, or even if you have, there’s a good chance there’s a cheaper tariff out there for you. An easy way to find out is to check our gas and electricity comparison tool which offers 16,000 tariff variations at any one time - so there really is plenty to choose from.

And as I explained in This energy tariff will save you £££, doing this could save you as much as £700! So what are you waiting for!

Pay the right way

If you want to get the best deal for your money, make sure you choose an online tariff as this is likely to work out cheaper than one that isn’t. Similarly, it’s a good idea to pay by direct debit, as again, this should help you to save the pennies.

And it’s also worth checking to see whether paying for dual fuel – in other words, using the same company for your gas and electricity – works out cheaper.

Check your bills

When you receive your bill, make sure it’s showing an actual reading rather than an estimated one. It’s far too easy to simply assume the reading is accurate, but in fact, you may be paying far too much. If the reading is estimated, take the time – it’ll only take a few minutes – to check your meter and submit the reading to your supplier.

Your supplier should then recalculate your bill and re-issue it.

Get insulated!

It might sound obvious, but if you’ve got proper insulation in your home, you’ll keep more energy in and therefore save money on your bills.

In fact, according to the Energy Saving Trust, loft insulation could save you around £150 a year, while cavity wall insulation could save you around £115 a year.

If you’re worried about how much this will set you back initially, it’s worth finding out whether you are eligible for a government or local authority grant. If you’re over 70, you can have your home insulated for free, and if you’re over 60, there’s also a good chance of getting financial help.

However, even if you don’t fall into these age categories, you may still find you’re entitled to some form of grant, so it’s worth checking to see whether you are eligible.

What’s more, if you’re on certain benefits, you may also be entitled to a package of insulation and heating improvements up to the value of £3,500. The scheme is known as Warm Front in England, Warm Homes in Northern Ireland, the Energy Assistance Package in Scotland and Home Energy Efficiency Scheme in Wales. So make sure you check this out.

Claim what you’re entitled to

It’s also worth remembering that if you’re aged 60 or over, you may get a Winter Fuel Payment to help cover your heating costs.

Exactly how much you receive will depend on your personal situation. But generally, if you’re aged 60 to 79, your household will receive £250, and if you’re 80 or over, your household will receive £400. However, if you live in a care home and don’t get pension credit or income-based jobseeker’s allowance, you’ll receive £125 if you’re aged 60 to 79, and £200 if you’re over 80.

If you need to make a claim for a payment for winter 2009/10, you need to return your claim form on or before 30 March 2010.

What's more, if you’re struggling financially, all energy providers must offer social tariffs to help their most vulnerable customers. All social tariffs must be equal to the supplier’s cheapest deals. You can find out more about what’s on offer here – but if you are struggling to pay your bills, make sure you talk to your provider and see if you can be moved to a cheaper tariff.

Get a better boiler

Finally, if you have an old boiler, it’s worth thinking about switching to a more energy-efficient model. Under the government’s Boiler Scrappage Scheme, you can get £400 towards the cost of a new, more efficient boiler, providing your boiler is G rated.

Boilers are graded from A to G, according to their energy efficiency, with G being the worst. G rated boilers are typically more than 10 years old, have a pilot light permanently on, and comprise a single combustion chamber.

However, even if you don’t qualify for this, in the long run, investing in a new boiler is still likely to save you money. Figures from the Energy Saving Trust show that annual energy bill for the average detached home is £235 cheaper with an A-grade boiler.

Further tips

If you’d like even more tips on how to save on your energy bills, make sure you read Eleven clever ways to cut your energy bills and adopt our goal: Lower your household bills. And why not have a wander over to Q&A and ask other lovemoney.com members for hints and tips about what worked best for them?

More: This mistake will make your energy bills soar | Energy price war hots up

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Comments (8)

  • johns-turner
    Love rating 0
    johns-turner said

    in the minds of the general public there is a real sense of unfairness when it comes to energy companies. From my experience, this opinion is well founded.

    Your article pulled together a number of familar themes in a useful way. I did however notice one fundamental error when you mentioned the grants available to help people insulate your home. The article implied you could only get help if you were over 70 or nearly 70.

    Infact, everyone who owns or rents privately is entitled to a grant.

    If it is for cavity wall insulation the typical grant is 50% to 70%, even if you are comfortably off (even a millionnaire). In the last few months I have help hundreds of people access this funding and arranged to have the insulation fitted.

    Given the bitterly cold winter we have had all too many of these people were pleasantly surprised that there is some FREE money that they can access easily - with my help.

    What's more it gives power back to the long suffering energy customer, because most of the money comes from the big energy companies and their profits. This is probably the best way of fighting back against these gready companies and you will be warmer at the same time.

    Report on 11 March 2010  |  Love thisLove  0 loves
  • Crispvs
    Love rating 6
    Crispvs said

    "Infact, everone who owns or rents privately is entitled to a grant"

    I am not sure that this is correct. For a start, to qualify for a Warm Front grant your household income must fall below a certain threshold and if you rent privately you must also be either of retirement age or in reciept of Child Tax Credit, according to the conversation I had with Warm Front when I attempted unsuccessfully to get a grant to help insulate the freezing cold house I rent.

    Report on 12 March 2010  |  Love thisLove  0 loves
  • Reality Returns
    Love rating 4
    Reality Returns said

    This articles certainly gives good advice and energy efficiency measures such as insulation and improved boilers are financially sound investments.

    However, it is important to remember that what are described by some as ‘greedy energy companies’ have been expected to “invest” £millions in wind farms and burning a proportion of biomass with their coal. Biomass is 25% more expensive than coal.

    The wind farm performance during this harsh winter has been poor (it is unlikely to improve with more of the same). On-shore wind farms are 4 times as much per kw installed as equivalent gas fired (CCGT) plant. Off-shore wind turbines are 8 times as much.

    As an example of the situation with electricity generation, at the time of writing, wind was meeting just 0.3% of demand; Gas 45%; Coal 35% and Nuclear 18%. When the wind fails (as it does regularly) light oil fired gas turbines have to be used to ‘keep the lights on’ and are much more expensive to run than coal, gas or nuclear.

    You can see that for all the investment in wind energy, the returns are untenable – the producer has to sell MWhrs to recover the costs of these and is hostage to the wind. Then when ‘the wind don’t blow’ (quite often) expensive standby plant has to be run at even greater cost.

     http://www.bmreports.com/bsp/bsp_home.htm

     I am not defending over-priced energy, no way. My intention is to indicate that the source of the over-pricing problem is the so called ‘Green Obligation’ placed upon electricity producers by the Government. Unless things change in this regard, it can only get worse. Buying carbon credits is another price hike and is passed on to consumers. The only remission has been the debacle at Copenhagen failing to agree a legally enforceable ‘cap and trade.’ Hence, a price lull for now.

    None of the major politial parties has a viable energy policy so on over-priced electricity, 'you ain't seen nothing yet.'

    Report on 12 March 2010  |  Love thisLove  0 loves
  • Reality Returns
    Love rating 4
    Reality Returns said

    The wind farm performance during this harsh winter has been poor (it is unlikely to improve with more of the same). On-shore wind farms COST 4 times as much per kw installed as equivalent gas fired (CCGT) plant. Off-shore wind turbines COST 8 times as much.

    To clarity, my third para should have read COST (not are)

    Report on 12 March 2010  |  Love thisLove  0 loves
  • johns-turner
    Love rating 0
    johns-turner said

    In response to Crispvs.

    Warmfront is not the only player in town when it comes to home insulation grants. I accept Warmfront applies a "point in time" basis to decide whether you, as an individual, are entitled to a grant. It is clearly means tested.

    Warmfront then allocate a sum of money to you to be spent on energy projects. These projects are not just for insulation. These can cover whole or most of the cost of replacing an inefficient boiler.

    There are government licenced companies who are not restricted to allocating grants for insulation on a means tested basis. The typical grant levels for cavity wall insulation runs at between 50% and 70%, where the individual is not over seventy and not in receipt of certain benefits. About half my clients contribute around 30% and the remainder pay nothing.

    It is difficult to explain without naming specific companies, but I will give you an outline and explain why the grants are so generous, even for millionnaires.

    Firstly, you should appreciate the motives of the government. Making homes more efficient is highly political. Not just in the domestic arena. The world powers have signed up to carbon reduction targets. Insulation is a direct way of reducing energy usage, so ticks a box for the UK in its "taking action against climate change".

    Secondly, it is easy for the government to be generous with the grants, because its not their money. Since the mid-nineties all energy providers have had to build up funds from their profits to help their customers become more energy efficient.

    However, its a bit like asking the fox to look after the chicken coup. Needless to say, very few funds got to the customers as there was no incentive for energy providers to offer a service that would reduce their sales.

    Thirdly, about five years ago, the government realised the problem and started permitting companies to offer energy efficiency services. These companies are licenced to give honest insulation advice to energy customers. If the company identifies a benefit to energy usage through insulation, they advise the customer, appoint an installer and chase the energy provider for payment of the balance of the costs from their energy efficiency funds that the energy providers have built-up.

    There are a number of companies licenced to do this work. It would be blatant advertising to give specific company names. If however, you google "home insulation grants" and select any company with nationwide coverage.

    If "lovemoney.com" would provide you with my contact details, I do not know if this is allowed, I would be happy to advise indivdually and steer anyone interested in the right direction.

    Report on 14 March 2010  |  Love thisLove  0 loves
  • Crispvs
    Love rating 6
    Crispvs said

    Thanks Johns-Turner,

    I googled 'home insulation grants' as you suggested but it still doesn't look as if I would qualify. Right now it is my misfortune to be without a job but it looks as if I would also have to be in receipt of disability allowance or tax credits. Since my marriage broke up I only have my son living with me about a third of the time, so no tax credits and I am not disabled either, meaning that it looks as if I would still not be able to provide a warm house for my son when he is with me.

    Report on 15 March 2010  |  Love thisLove  1 love
  • johns-turner
    Love rating 0
    johns-turner said

    Evening Crispvs.

    It is really frustrating not being able to give you my contact details.

    In your circumstances I can assure you you would qualify for a 100% grant. DLA and CTC are only two of the qualifying options. If you have put in a claim for Income-based Job Seekers Allowance or are on Income Support you definitely qualify.

    This naughty, but please e-mail me at johns-turner at btconnect dot com. I do not know what part of the country you live, but I will beable to direct you to a suitable surveyor who can complete an inspection and fill out the appropriate claim forms for you.

    Regards

    johns-turner

    Report on 15 March 2010  |  Love thisLove  0 loves
  • dollyblue7
    Love rating 1
    dollyblue7 said

    Check out The Energy Saving Trust website for grants and discounts on home insulation.

    Around 10 days ago I went on the site, entered my details and asked for a call back. They arranged for a surveyer to call round and he came a few days later. He advised thet I could get the loft insulated for £99 and the cavity walls insulated for free. This was with Warmzone ( Dyson Insulation ) in conjuction with Gateshead Council.

    The insulation was carried out last Tuesday all ready for the winter weather.

    I am under 60 years old and do not claim benefits so I would advise anyone to make enquiries - even if you think you might not qualify for a grant or discount - it's worth a try.

    Report on 02 October 2010  |  Love thisLove  0 loves

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