Santander eSaver: new instant access account pays 3.2%

Ed Bowsher
by Lovemoney Staff Ed Bowsher on 12 June 2012  |  Comments 9 comments

Santander has launched a new market-leading instant access account, the eSaver. However, the account has one drawback.

Santander eSaver: new instant access account pays 3.2%

It’s a golden rule of financial planning that you should try and build up a cash cushion for use in an emergency.

And the best place for your cash cushion is an instant access savings account.  Then you’ll be able to withdraw your cash immediately should you need to.

Trouble is, the rates on most instant access accounts are pretty poor these days. And the main reason for that is the Bank of England’s record low base rate at 0.5%.

New market leader

So it’s good news that Santander has now launched a market-leading instant access account – the Santander eSaver Issue 5.  This account pays 3.2% interest which is a cracking rate for an instant access account these days.

Let’s see how Santander’s account compares with its instant access rivals:

Top instant access accounts

Account

Interest rate  AER

Minimum deposit

Withdrawal limits

Bonus

Santander eSaver Issue 5

3.2%

£1

None

2.7% variable rate bonus  for 12 months

Post Office Online Saver Issue 5

3.17%

£1

None

1.52% fixed rate bonus for 12 months

ING Direct Savings Account

3.15%

£1

None

2.61% fixed rate bonus for 12 months

Nationwide MySave Online Plus

3.06%

£1

One free withdrawal per year

1.52% fixed rate bonus for 12 months

Derbyshire BS NetSaver Issue 3

3.06%

£1

None

2.06% fixed rate bonus until 30 June 2013

Santander is paying the highest rate, so many people will consider it the best account. However, some folk may prefer the ING Direct account thanks to an attractive bonus offer. 

Bonuses

Savings account bonuses are controversial. Some people dislike bonuses because the rate on a savings account is likely to collapse once the bonus period expires.

Let’s look at the Post Office Online Saver account as an example. The current interest rate is 3.17% and that includes a 1.52% bonus that is fixed for a year. In a year’s time, the Post Office will almost certainly cut the rate by 1.52% and possibly more. So when the bonus expires, you’ll have to consider switching to another instant access account.

However, on the plus side, a bonus does provide a floor below which the interest rate cannot fall. So the ING Direct Savings Account has a chunky 2.61% fixed bonus that lasts for a year.

Right now the rate on this account is 3.15%, but you get the added protection of knowing the rate can’t fall below 2.61% for the first year you have the account.  Read more in ING Direct increases rate on easy access savings account.

Variable bonus

Now you might think that the Santander account also scores very highly when it comes to bonuses. After all, it has a 2.7% bonus which is larger than any other instant access bonus.

There’s a problem, however. In fact, Santander’s bonus verges on the meaningless. That’s because it’s a variable rate bonus. In other words, Santander could cut the bonus at any stage if it wishes.

Basically, the Santander account is just a conventional instant access savings account. It has a very attractive 3.2% rate, and Santander can cut that rate at any point by as much as it likes.

By contrast, ING Direct is paying a slightly lower rate at 3.15%, but you get the guarantee that the rate can’t be cut below 2.61% for the first year you have the account. Remember, ING Direct offers a fixed rate bonus.

Keep switching

It would be much simpler if you could just take out a table-topping savings account now and know that it would remain a high-paying account for many years to come. Sadly, that’s just not the way the banks work. They like to lure you in with market-leading rates and then hope you don’t notice when the rates start to fall.

So it makes sense to review your savings accounts at least once a year and then move your money to another account if you’re no longer getting a decent rate.

And if you’re planning to move your savings right now, go for Santander if you want the highest rate and ING Direct if you want the best 12-month rate guarantee.

More on savings

Compare savings accounts with lovemoney.com 

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Comments (9)

  • DavidDale
    Love rating 10
    DavidDale said

    These best deals do pose something of a problem for me and probably others who keep a close watch on their savings. I have a savings account with the Post Office and although the bonus rate ran out about 6 months I hadn't closed the account though I did run down what was in it. When I tried to open the new account you recommend I was unable to as it it isn't available to existing customers and the old account can't be closed quickly. I have had to write to them and heard nothing back from them at this time. I will then have to wait, I believe, a week before I can open a new account.

    However that is nothing compared to ING with whom I also had a savings account which reverted to 0.5% interest at the beginning of this month. They will not also not let me move my savings into their new account and I would have to wait 6 months after closing my old account with them before opening a new one. The only good thing is that I was able to close that account at once by phone and the funds were back in my current account within a few days.

    I just cannot understand the thinking behind these restrictions. They are forcing their customers to take their business elsewhere which seems a very strange policy for any company to adopt. No doubt it is true that they hope their savers will not notice when the interest rate drops but when they have been rumbled you would think they would try to retain that customer.

    I won't open a Santander account again as I have been distinctly unimpressed with their service in the past so hope that it is not too long before I hear from the Post Office. However, if there is any bank out there which pays a competitive rate of interest and would like to keep their customers for more that one year, please let me know and I will your first new saver.

    Report on 13 June 2012  |  Love thisLove  0 loves
  • Ed Bowsher
    Love rating 79
    Ed Bowsher said

    Hello David,

    I'm sorry to hear about your experiences. I guess the only business justification for ING Direct's behaviour is that they hope you'll just give up and leave your money in your old ING account.

    But it's a pretty shoddy way to treat a customer, and I can't believe it makes sense for the long-term.

    I'll see if I can get some research done on which accounts have the been the best consistent performers over the last few years. Getting those numbers isn't easy, so I'm not promising I'll do an article on that issue, but I'll try.

    Regards,

    Ed

    Report on 13 June 2012  |  Love thisLove  0 loves
  • fenemore
    Love rating 205
    fenemore said

    All such accounts offer "teaser" rates to attract new customers - and yes, they hope that customer-apathy will apply and only the "savvy" will vote with their feet and I am sure that is indeed the case.

    The many obstacles to moving your money are just there to put you off - only the persistant will succeed.

    Report on 13 June 2012  |  Love thisLove  0 loves
  • Holywellpunter
    Love rating 0
    Holywellpunter said

    I had the same problem as DavidDale. When my one year was up with ING I opened an account in my wife's name and moved the funds into that account.

    When that account has run for a year I hope to open a new account in my name again and move the funds back to me. Won't work for those who can't move money between partners for whatever reason.

    What silly games we have to play.

    Report on 14 June 2012  |  Love thisLove  0 loves
  • PeterM42
    Love rating 3
    PeterM42 said

    Santander are improving. In May I closed my Santander eSaver (old rate) just to open a new one (new rate). They then subsequently upgraded it automatically to the Issue 5 account without me having to go through the close-open cycle.

    Also when I wanted to merge my Santander ISA's they at least put it all into one existing and upgraded that to the new rate.

    Mmm - maybe it's because they are running out of account numbers. They are already using a THIRD sort code since I joined Abbey National

    Report on 15 June 2012  |  Love thisLove  0 loves
  • HUFC
    Love rating 2
    HUFC said

    These short term sweeteners from the banks are exactly why they are in a mess. Historically, banks took in deposits from customers & lent to borrowers. It used to be said that it took five times the effort (it may have been more) to attract new customers than it takes to retain an existing customer.

    Despite that, the banks got lazy, largely ignored their depositors, & building societies attracted the deposit away from them. The banks started borrowing from each other via the inter-bank market, until that market dried up when the credit crunch started. The inter-bank market dried up because the banks didn't believe their counterparts could repay the loans which had been made! What should that have told potential depositors?

    Now, the building societies are playing the same game. Everything in financial services is geared to the short term. Rather than keep your deposit & pay you a decent rate for up to 10-20 years, they would rather sell you a pension or some other kind of investment which will earn them immediate commission.

    In one sense, they are only playing on the public's general financial ignorance, as financial education has been largely non-existent. The old saying was (perhaps it still applies) that you are more likely to get divorced than to change your bank account

    Report on 17 June 2012  |  Love thisLove  0 loves
  • gola
    Love rating 4
    gola said

    Surely the financial services authorieis should force all banks etc. to inform their customers when their bonus rates on particular products are about to end.

    Report on 17 June 2012  |  Love thisLove  1 love
  • thenikjones1
    Love rating 8
    thenikjones1 said

    @gola

    This is the case already - Nationwide, Halifax and Santander have all written to me this year telling me when interest rates were due to change, with plenty of time to decide on an alternative.

    Report on 18 June 2012  |  Love thisLove  0 loves
  • isobelsgrandma
    Love rating 35
    isobelsgrandma said

    @thenikjones1, that's interesting. As I recall, the only letter I've ever had from Santander, regarding interest rates, was very recently to tell me that that my current eSaver rate had increased which , of course, I was delighted about as I wasn't sure if the increase would apply to existing account holders. I'm fairly certain that I've never had one to tell me that my bonus is about to end. I have, however, always found them very helpful when I've phoned to dicuss what's available when the bonus does run out (the date is always in my diary!).

    Report on 22 June 2012  |  Love thisLove  0 loves

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