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The fastest broadband deal ever!

Published 9 February 2010 in Get the best deal

If you like watching internet TV, HD movies online or you're a hardcore gamer, we've got the best broadband deal for you.

If you like a faster-than-the-speed-of-light internet connection, you're in luck.

Until recently, Virgin Media had cornered the superfast broadband market with its fibre optic package, XXL, which offers amazing download speeds of up to 50Mb, and unlimited usage. But Virgin's monopoly on this market was destroyed when, two weeks ago, BT entered the fray with Infinity - its own superfast fibre optic broadband, capable of download speeds of up to 40Mb. This is roughly twice the average maximum speed of standard ADSL broadband.

With fibre optic broadband you can now download a music track in less than a second, a DVD quality film in under five minutes, or a game in less than two minutes - now that's fast!

What is fibre optic broadband?

Most providers deliver broadband through a conventional ADSL or Asymmetric Digital Subscriber Line which uses existing copper wire telephone lines. The line is then split into one channel for normal telephone usage and another for high speed data traffic.

But this isn't the most reliable technology because broadband speeds usually reduce the further you live away from the telephone exchange.

With fibre optic broadband, instead of sending signals through copper wires, light signals are delivered through fibre optic cables which are made of glass. These cables are capable of sending vast quantities of data at high speed. The theory is there should be very little deterioration in speed no matter where you live.

In short, fibre optic broadband provides a more powerful connection to the internet.

Which fibre optic broadband deal is best?

So it's great news that competition is hotting up a bit for heavy broadband users who want a mega-fast speeds. But which deal is better: Infinity or XXL? The table below summarises the main features of both along with a total cost for each deal over the first year:

BT Infinity versus Virgin Media XXL

Option

BT Infinity Option 1

BT Infinity Option 2

Virgin Media XXL with Virgin phone line

Virgin Media XXL without phone line

Standard price per month

£19.99

£24.99

£28.00

£38.00

Connection charge

£50.00

Free

£55.00

£55.00

Introductory offer

No

No

Free for 2 months

£33 for 3 months

Download speed

Up to 40Mb/s

Up to 40Mb/s

Up to 50Mb/s

Up to 50Mb/s

Upload speed

Up to 2Mb/s

Up to 10Mb/s

Up to 1.5Mb/s

Up to 1.5Mb/s

Monthly usage allowance

20GB*

Unlimited*

Unlimited

Unlimited

Contract period

18 months

18 months

12 months

12 months

Security

Basic security

Advanced security

Advanced security

Advanced security

Line rental per month

£11.54

£11.54

£11.00

Broadband only deal. No landline required

Total cost in the first year including line rental

£428.36

£438.36

£467.00

£496.00

Source: Broadbandchoices.co.uk. *Subject to fair usage policy.

As you can see, BT Infinity Option 1 is the cheapest per month at £19.99 and for total cost in the first year, at £428.36. This includes a £50 connection fee and monthly line rental at £11.54. But this package does come with limitations.

You'll benefit from a superfast download speed of up to 40Mb, but there's a monthly usage allowance of 20GB, so you'll need to decide whether that's enough for you. If, for example, you like to watch high definition movies, each one is equivalent to around 4GB of data. That means you could only watch five HD films a month and your allowance would have been used up.

I would imagine heavy broadband users would prefer unlimited usage, therefore BT Infinity Option 2 or the fastest broadband deal ever - Virgin's XXL - may still be a better fit. Having said that, if you're likely to upload a lot of data yourself, notice that BT Infinity Option 2 is much faster at 10Mb than any of the other deals.

Is it worth paying extra for XXL?

XXL is still the best option for you if you're planning to download HD films regularly. Virgin say this can be done in less than an hour, so XXL should be quicker than the download speeds Infinity is capable of achieving.

On top of that, you'll get unlimited downloads with no fair usage policy, so you'll never run the risk of using more than you should and having your service restricted, or being charged more as a result. You'll also have the option to take a broadband-only deal without the need to tie yourself into a taking a Virgin landline, but that costs more at £38 per month - or £496 over the year.

Actual speeds

Don't forget that all-important 'up to' phrase for download speeds. As with all broadband deals, it's unlikely you'll get the maximum speeds advertised. BT says they expect most customers to receive an average speed of 20Mb to 30Mb.

Download speeds can be affected by a number of factors such as the processing speed of your computer and whether you connect to the internet with wires or by Wi Fi. Day-to-day speeds can also be affected by general congestion on the internet, the speed of the websites you visit, and any software you have running in the background such as spyware. Use a broadband speed checker to check your download speed.

If you think your download speeds turn out to be slower than they should be, don't hesitate in taking it up with your provider.

Availability

Both providers are working on even faster broadband connections for the future with pilots to achieve speeds of 100Mb and 200Mb. However, at the moment Virgin's 50Mb deal is currently available to 12.5 million cable homes, while BT says it will serve 4 million homes and businesses with Infinity by the end of the year.

Finally, as well as getting the right deal for superfast broadband, join these two goals: Kit out your PC for free and Spend less on your mobile  for great value on all your gadgets and gizmos. And for more tips on all things techy, why not surf over to Q&A and ask the lovemoney.com community for help.

Compare broadband deals at lovemoney.com partner, Broadbandchoices.co.uk

More: Save £132 with a dongle | Save a bundle with a broadband bundle!

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Comments

brewerdave said

  • 0 recommendations

1. neither BT or Virgin will have great coverage in the wider UK (eg no good if you live outside a city in Waqles for instance)

2. HD movies will need more than 4GB of data!

eddmor said

  • 0 recommendations

Why should nt these companies then advertise the internet speed by the minimum if they are aware of so many factors affecting the speed that they can ideally not counteract then they should use the minmum speed available we wont have to keep our hopes high by expecting the unachievable.OFCOM should look into this.

  • 0 recommendations

I love how they tout the downloading of movies and then traffic shape movie downloads via certain protocols. They know they're profiting from illegal downloads and that's what this speed is really all about.

You will never ever need this speed for most things including gaming.

This article is missing another player in the highspeed table Be* (aka O2) who're doing bonded DSL services. It's has it's pros and cons, the biggest pro is for those not living in a Virgin Cable Area. Check out ThinkBroadband for the article.

buxton said

  • 0 recommendations

Infinity option 1 is pretty pointless!

You will be able to use your internet connection at full speed for a little over an hour each month before hitting the data cap!

Iniq said

  • 1 recommendation

Your report speaks of these services as though they are generally available everywhere.

Presumably they will, in fact, only be available in a few very limited (albeit densly populated) areas.  Would it not be more sensible to make this very clear at the outset?

  • 0 recommendations

BT are one of the worst for connection drop-outs and VM cannot keep a consistent speed even on lower speeds. I do know someone who had the 50Mb and was always complaining about the service, for many different reasons. He finally moved over to Be on a lower speed, but much better service.

Had many complaints from different people rgarding BT and the loss of connection, even on hard wored systems.

eLJay said

  • 0 recommendations

I'm still happy with my Vodaphone 3g connection and I can actually take it away with me which is a great advantage.

I'm moving near to a cinema and am thinking of ditching TV altogether and just get the few shows I watch on DVD (QI, Big Bang Theory, Being Human, Heroes, Top Gear, Glee, Dr Who). Thats about all I actually watch anyway.

Happily I bought a 24" monitor and have it hooked up to a laptop, so if I ditch the usb tv and satellite receivers then I don't need to bother with the pesky license fee. No doubt I will be hounded by the TV Licensing Authority until my dying days but it really isn't that wonderful and the pictures are better on the radio.

kittzy said

  • 0 recommendations

This whole system needs looking into, especially these minimum contract periods, imagine my delight with sky/bt package when my "up to 16 meg" service turned out to be "maximum 2 meg" and how wonderful that was for a whole year ( i did eventually get my package reduced to "max 8 meg" but still it was max 2.

There should be a cancellation period of 1 month, this kind of practice shouldn't be legal, and look at that nice minimum contract of 18 months, lovely. If the service is good they wouldn't need to lock people in as it were.

In my opinion there should be a 1 month cooling off period (full refund), time enough to see how well it performs, a maximum 6 month tie in, with opportunity to cancel for a greatly reduced fee with return of equipment.

It begs the question, do these people who make this legislation actualy live in the real world, i think not, oh maybe they do, and have more money than sense to even care.

kittzy said

  • 0 recommendations

P.S i currently use Virgin, i get about 17 meg from a max 20 meg package and its consistent. Worth the little extra i think.

Chorlton1 said

  • 0 recommendations

Still pleased with my Plusnet package for speed and consistancy all of the broadband providers in this country lag far behind Japan and they know they can keep ramping the speeds up incrementally for years knowing full well the fibre optic network is capable of far more.

Hopper09 said

  • 0 recommendations

I live in the north east of Scotland and recently switched to O2 and  I am getting 13.5meg  (no fibre optic) so isn't it about time the comparison website is updated?

How many other entries are wrong?

Where does the website earn it's money??

Hopper09 said

  • 0 recommendations

Oh yes I forgot to add I am only paying £10.00 (as an O2 mobile customer) and the first two months are free!!

Hopper09 said

  • 0 recommendations

Brewer, I didn't know there were any cities in Waqles!!

Mike10613 said

  • 0 recommendations

I still use TalkTalk and it's still reasonable. My speed is variable today ranging from 2.5 Mb/s up to 30 Mb/s but the connection is a lot more stable. Usually if it's unstable I just reboot my router and get assigned a new dynamic IP and then it will go fast again. I am connected to someone in California using Windows live though and don't want to break that connection with a router reboot. the connection is fast enough for now. I'll connect across the Atlantic to a website a little later and I'll reboot the router before i do that. It's easy enough; I am connected wirelessly and can reboot by remote from my laptop. 

The other provider I looked at that looked reasonable was Orange but I don't want to tie into a new 18 month contract. My subdomain on TalkTalk is only 15 Mb but the advertising pays for my broadband so basically I really do get it free. In fact it's helping to pay the line rental too just lately. It is also educational maintaining a small website. 

Mike10613 said

  • 0 recommendations

Buxton the download speed is Megabits, the monthly allowance is Megabytes. Downloading at maximum speed and you can download your monthly allowance in just 5 hours; then they rip you off! Good old BT! 

buxton said

  • 0 recommendations

Mike

I was using megabytes!

40 megabits/second = 5 megabytes/second

20,000 MB allowance used up in

20,000/5 seconds = 1.1 hours!

NEUROTEE said

  • 0 recommendations

Lucky to get 2 megabits where we live in Sheffield

Steve486 said

  • 0 recommendations

The article makes a point of saying that Virgin XXL has no fair usage policy so that you'll never run the risk of having your service restricted.  Wrong - their website shows that XXL does have such a policy, specifically that traffic management [which means throttling your connection] operates from 10am to 3pm and from 4pm to 9pm.  I don't have any axe to grind against Virgin - I don't use them - I think all ISPs should be banned from prominently advertising 'unlimited downloads' when the small print shows otherwise.  The ASA, however, have ruled that such advertising is acceptable.

  • 0 recommendations

I have to wonder that if BT are touting the wonders of 'up to 40MB' which is 5 times the current ADSL speed of 'up to 8MB', will they likewise increase their 'unlimited' cap of 100GB to 500GB? Being an avid fan of downloading TV shows I've missed, I've already had 3 or 4 'warnings' that I'm over 80GB for the month and if I go over 100GB they'll cap my speed to 1MB at peak times (variable at their discretion, apparently) for 30 days.

Vishangro said

  • 0 recommendations

I feel your article is somewhat misleading.  I was advised by Virgin a few months ago that I could upgrade from 2Mb to 10 MB for free! Having done so, I checked my download speed. I'm only achieving 9.96mb. The site I used showed other download speeds in my area. Some Virgin customers are only achieving 9.94

Meanwhile, other users, including BT are achieving half the 'UP TO...' speed because we don't live near the telephone exchange. To actually get 10mb with BT, I need to pay for 20mb.   How much will that cost me?

So 50mb with Virgin probably means 49 in reality, whilst 40 with BT probably means 20mb in reality (in my street at least).

Also, what price do you put on customer satisfaction?

Before shelling out, ask your neighbours how they rate their ISP.

BTW   I dont pay £496 for 50mb with virgin, I pay £480 for 10mb broadband + TV package + home 'phone + mobile (300 free minutes a month any time, any network). And it works. All of it.  All the time.

  • 0 recommendations

You should all think yourself lucky - my office on a business park in Bury St Edmunds, Suffolk gets only 0.5mb - yes, half a meg!!!!    BT refuse to do anything about it because we are at the end of the exchange and outside the town.    We'd be happy with 1mb, let alone 2mb.     One of our clients  in the UK connects with our HO in Italy because the broadband is faster than from Suffolk!

If you live anywhere remotely rural in East Anglia, it's a case of - tough.

I've also got a Vodafone broadband stick - but at my home, I can only get download speed, not even 1meg of broadband. 

It's pathetic in this day and age, the telecommunications company should be working towards full coverage in the UK.

geewcee said

  • 0 recommendations

Virgin has no dowload restriction limits on their 50 meg service. They do restrict all of their other speeds tho just to clarify.

odvand said

  • 0 recommendations

Fortunately for me I've had the experience of using both ISP s. I think the important part of the comparison should not be cost but reliability customer service how much of what you are paying for you are actually getting. Just like any other consumer good, one will expect that if your good is expensive, it automatically is of a better quality ..wrong!! however this is true  with Virgin,I've had for 2years XL TV and 10 MB with no additional cost. Having never had a "dropped/broken connection" the speed is consistently  9.8 MB on average regardless to how long the PC has been left on. Sometimes my pc is left on for weeks at a time but the download speed remains fixed. Unfortunately cant say the same about the BT connection. Now I am outside my contract period I refuse to change my ISP as whilst there are cheaper alternatives, finds a provider with the same level of service is highly unlikely

odvand said

  • 0 recommendations

hi geewcee

i am afraid thats not the case - 10mb has no restrictions -  trust me if there was one i would have known as would have been evident on my bill, the bottom line is, i am a download junkie, on average i download 13gig per week and have never becharged a penny for it

Overall since having my BB service with them i have had to call them once for advise and it wasnt about the BB service

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