Government launches payday loans clean up

John Fitzsimons
by Lovemoney Staff John Fitzsimons on 24 May 2012  |  Comments 10 comments

Payday lenders pushed to improve transparency about the costs of their loans.

Government launches payday loans clean up

Four trade associations, representing over 90% of the payday and short-term loan industry, have announced a series of improvements to their Codes of Practice. The changes follow pressure from the Government, and are aimed at improving borrowers’ understanding of what the loans will cost them.

The trade associations are:

  • Finance & Leasing Association
  • Consumer Finance Association
  • British Cheque & Credit Association
  • Consumer Credit Trade Association

Here’s the new commitments that payday lenders will need to abide by:

  • Introduce a ‘good practice charter’ explaining how the loan works and what it will cost.
  • Inform customers three days before money is withdrawn.
  • Increase transparency about loan repayments, so borrowers are not surprised by hidden payments.
  • Freezing charges and interest for borrowers in difficulty.
  • ‘Robust’ credit and affordability tests to ensure loans are suitable.
  • Trade Associations will monitor lender activities to ‘root out poor practice in the industry’.

Just the start

Improving transparency about additional costs and making clear just how much the loan will cost are obviously welcome improvements. It’s just a shame that the Government is leaving it up to the trade associations themselves to try to enforce compliance.

However, it is encouraging that the Government wants more.

Norman Lamb, the business minister who announced the changes, said he also wants to see further restrictions on the use of continuous payment authority. He expects further changes to be announced once the Office of Fair Trading (OFT) publishes its report on the market, and is even considering handing the OFT new powers to suspend credit licences with immediate effect.

But is it enough? Do we need to have a cap on the huge interest rates charged by some payday lenders? Let us know your views below.

More on borrowing:

Wonga criticised for 'aggressive' debt collection

Seven days left to get top balance transfer card

Amigo Loans and the dangers of being a guarantor

Sainsbury's launches top low-rate credit card

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Comments (10)

  • buywhenhigh
    Love rating 54
    buywhenhigh said

    Its sad but true, payday loans are perfectly designed to part fools from their (limited) money.

    Anyone with a brain wouldnt touch one with a bargepole, but in this era of "dumbed down I want it now" UK, there are plenty of fools willing to pay 4000% for a night out/shiny toy/etc etc

    Report on 24 May 2012  |  Love thisLove  0 loves
  • cazbarfeatures
    Love rating 8
    cazbarfeatures said

    Why is it assumed that people opt for these loans because they 'want it now' and are fools wanting to buy something they can't wait for? Members of families are losing jobs, paying for fuel is bordering on painful and affects costs of almost everything. Bills need paying, people need to survive. Even when every cheapest option has been visited people are still struggling.

    By the way I wouldn't touch these companies with a barge pole, I'm just not so narrow minded.

    Report on 25 May 2012  |  Love thisLove  2 loves
  • easygoing
    Love rating 156
    easygoing said

    Quit right cazbarfeatures, there are too many people who post on this site with a holier than thou attitude.

    They should think back to their school days. Not everyone in their class would have been equal. some just couldn't get maths or whatever the subject. It is just the same in real life, some people do not have the ability to see the traps. Between the infallible like buywhenhigh and those who don't have the capacity to look after themselves there are all shades of intellect and ability. Some of those less well equipped are the prime targets for these rip off businesses. It is right that we should try to protect them.

    Report on 25 May 2012  |  Love thisLove  1 love
  • Farab
    Love rating 24
    Farab said

    I'm not sure I understand cabarfeatures comment. Is he/she suggesting that 'struggling' is justification to take out such a loan or for such loans to exist? If you're struggling, then taking out a loan of £400, where you have to pay back £530 in a month's time, is never going to get you out of the struggle, only push you deeper into it. These pay-day loan schemes simply shouldn't exist and if no-one used them, they wouldn't exist.

    Report on 25 May 2012  |  Love thisLove  1 love
  • CuNNaXXa
    Love rating 362
    CuNNaXXa said

    Well, the simple fact that companies like Wonga exist shows that there is a market for very short term loans aimed at people who are not lucky enough to be able to borrow at a cheaper rate.

    These companies were set up to extort the very poorest of our society, and our government, charged with protecting the vulnerable, have done little or nothing to protect them.

    We hear about loan sharks extorting money from poor individuals, using threatening tactics. Well, these companies are not much better, and charge almost as much as the unregulated bully boys.

    It is about time that our government did something permanently about such practices. They want our votes, so they should earn their money and make our lives safer from the predators who want to get rich on the back of the poor.

    Report on 25 May 2012  |  Love thisLove  0 loves
  • g1ng3rcat
    Love rating 9
    g1ng3rcat said

    It's all very well saying that people shouldn't borrow, but picture the scenario: you are 'struggling' already, just about getting by, and have saved £300 so far for emergencies - you are trying to be sensible and next month you plan to put another £50 aside. Then the car (which you need to get to work after having dropped the kids off) breaks down and needs £500 worth of repairs. You don't earn that much and your credit card- and bank loan- applications are turned down. You can't find childcare that starts early enough for you to make it to the bus stop and still get in on time. What do you do - give up work? Rob a bank perhaps?

    Report on 27 May 2012  |  Love thisLove  1 love
  • CuNNaXXa
    Love rating 362
    CuNNaXXa said

    @ g1ng3rcat...

    You've hit the nail right on the head. It's all very well for some people to stand on the moral high ground, but the reality is that we can often find ourselves in a position whereby we don't have a choice.

    If you have any sort of emergency where it will cost a small fortune to remedy, do you go without, or pay out to fix the situation?

    I knew an employer who was struggling to keep his finances in order, so he pleaded with his staff to work six months for nothing. Not one employee took up his offer. After all, they also had commitments. Needless to say, the employer went under, but as one employee said, he would have probably gone under anyway even if they had worked those six months for nothing, and they would have been none the better off.

    Life is not black and white, and good intentions don't always lead us on the straight and narrow. Life can throw up the most obnoxious obstacles we can imagine.

    Then again, it is the vultures of humanity that seize the opportunity to take advantage of these situations, by offering a way out, for a cost. It is one thing to help, and profit from that help, but these people prey on the most vulnerable, who are also probably the most ignorant of their rights.

    Also, why is it that when someone is promoted to team leader, section leader, supervisor, manager etc., they suddenly become more intelligent than their peers? Do they get an upgrade? I don't think so...

    People need to educate themselves. Knowledge is armour in our modern world. If you don't know your rights, those who do are laughing at you.

    QUESTION: Why do people pay for extended warranties on white goods when they have an already adequate protection under the Sale Of Goods Act? Probably because they are ignorant of their rights to a refund or repair should the goods fail.

    Actually, is there any sort of legislation that regulates the Wonga industry? What is it? And are there any links to government websites showing the regs?

    Report on 27 May 2012  |  Love thisLove  1 love
  • Farab
    Love rating 24
    Farab said

    @ g1ng3rcat... (and others)

    You still don't get it, even though you've given a good example to support my argument. If you, at best, can only put aside £50 a month then surely you'll never be able to pay back a loan where the interest alone is £100 a month.

    I'm sorry that I don't have a solution to the type of situation you describe, but a pay-day-loan is definitely not the answer because it will only make the situation worse. And then what will you be doing???

    Report on 30 May 2012  |  Love thisLove  1 love
  • Modreduk
    Love rating 9
    Modreduk said

    These loans are a con but people do need them because they are being let down by regular sources because they don't have a gleaming credit record for whatever reason.

    What if you have young children and your cooker decides to pack up. Can you afford to just go without? How about if your car needs repair and there is no way form of public transport that is going to get you to work on time. Do you show up late and risk your job?

    In my opinion the interest rate needs a cap and the whole industry needs regulation, but to say they all need to be closed down is just naive. They serve a purpose that other people are not willing to take on and they should only ever be a last resort after all other avenues have been exhausted (family, credit builder cards, etc) for absolute emergencies. Half the problem is that they have made it too easy to get credit.

    The real problem only starts when people don't properly look at their income and expenditure before taking out a loan like this, which is something the company should be doing. If that is done and the interest rate is capped to a sensible level then there shouldn't be too much of a problem.

    Report on 31 May 2012  |  Love thisLove  1 love
  • boomtingboom
    Love rating 1
    boomtingboom said

    If you cant afford it then you shouldn't have it. Never borrow money because its just a way hole down hill and you will never have a good nights sleep ever again. For any young people reading this then just start saving as soon as you can, put your money where ever you can and just save it and when your older you will never need to borrow money.

    Report on 12 September 2012  |  Love thisLove  0 loves

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