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GetCash: NatWest and RBS unveil cash withdrawals using smartphones

Simon Ward
by Lovemoney Staff Simon Ward on 13 June 2012  |  Comments 11 comments

The two banks have launched mobile technology that means you don't need your bank card to take out cash.

GetCash: NatWest and RBS unveil cash withdrawals using smartphones

NatWest and Royal Bank of Scotland (RBS) customers can now withdraw up to £100 cash from an ATM using their smartphone or iPad.

The new technology, called GetCash, is part of the NatWest and RBS mobile banking apps. Customers get a six-digit code via the app to enter into the cash machine to get their cash. The codes are valid for three hours after requesting them.

Even though the withdrawal limit is £100 per transaction, you can use GetCash as many times as you like in a day, up to your account limit.

The banks say it will help people who have forgotten their bank card or simply don’t want to carry it around with them.

This method can be used at 8,000 RBS, NatWest or Tesco ATMs around the UK.

Both banks’ apps now also offer the option to transfer money via a smartphone and check a mini-statement on the move.

The apps are available on iPhone, Android and Blackberry smartphones as well as the iPad.

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Comments (11)

  • electricblue
    Love rating 653
    electricblue said

    Instead of an 'App', why can't they have a text back service where you text your PIN plus an extra code and get a text back with a withdrawal code? The more these things rely on the smart phones, the more people are encouraged to have their lives on one stupid, expensive gadget which actually is pretty damn useless as a PHONE.

    Report on 13 June 2012  |  Love thisLove  2 loves
  • nosbort
    Love rating 130
    nosbort said

    @electricblue That's because text is not secure and the app will use a secure communication method which can't be intercepted (easily).

    Report on 13 June 2012  |  Love thisLove  2 loves
  • ukunique
    Love rating 0
    ukunique said

    Is the app available now? I cannot find it in the appstore

    Report on 13 June 2012  |  Love thisLove  0 loves
  • PDB11
    Love rating 73
    PDB11 said

    Why do people keep complaining that these things are useless as phones? I don't want a phone, I want a pocket computer! Until recently I was using a Psion 3, but that is now dead, and I'm looking at smartphones - but only because the smartbook market never got started.

    I agree that carrying too much on one device can be disastrous if it gets broken, lost or stolen. A good, secure backup regime is essential - backup onto your home computer whenever in range, for example.

    That said, I'd never use this system. If I'm carrying a smartphone, I'll be carrying cards. In fact, I'd rather have a card I could use instead of a smartphone: plug it into a public terminal and all your apps appear. Plug it into a cash machine, and your online banking app appears. And so on...

    Report on 13 June 2012  |  Love thisLove  0 loves
  • yocoxy
    Love rating 137
    yocoxy said

    @electricblue. Nosbort beat me to the rather obvious answer but it seems that your rant is more about being anti smartphones than really commenting on this interesting service.

    I personally don't see the advantage and would prefer not to drive to the ATM to get cash without a card but would like to be able to pay with my phone at the point of sale. Consider "oyster card for beer and burgers" but with all the "cards" being stored in my smart phone.

    If you're anti gadget, you can still go and see the nice man or lady in the branch and write a cheque to withdraw cash :-)

    Report on 13 June 2012  |  Love thisLove  0 loves
  • yocoxy
    Love rating 137
    yocoxy said

    Ukunique, I think it's a function built into the existing mobile banking app, so you may want to download an update if you already have it.

    They'll use the mobile banking app to authenticate you in the normal way before generating the withdrawal PIN.

    Report on 13 June 2012  |  Love thisLove  0 loves
  • Nutmeg
    Love rating 4
    Nutmeg said

    Discussion about the value of smartphones as phones aside, I think that this is an interesting new technology. As the social media manager for an online discretionary investment manager, I'm always curious about new technological innovations in the financial services sector. Has anyone tried it out yet?

    Report on 13 June 2012  |  Love thisLove  0 loves
  • Talent
    Love rating 77
    Talent said

    If there is a problem with a card, the machine retains it.

    I'd be happier if the phone had to be put into a receptacle and the ATM scrunched it if there was a problem like someone trying to get into my account ;-)

    No, I don't have, nor will have, a smart phone. So never a problem for me!

    Report on 13 June 2012  |  Love thisLove  0 loves
  • electricblue
    Love rating 653
    electricblue said

    Who said texts can be intercepted easily? You'd still need to enter other information directly into the cash machine. My point isn't against smart phones, although I can't stand the damn things as they are useless for my primary requirement of having a good phone for PHONE communication, my point is that Apps. themselves are more likely to be hacked or compromised, but a simple text system would work with any phone. Many banks can and will generate emergency withdrawal codes over the phone anyway. This isn't in any way new technology, to be accurate, it's simply a new use of technology.

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  • Iamcoldsteve
    Love rating 310
    Iamcoldsteve said

    This is just another way of getting an 'emergency' cash code from your bank. You can already get this from your phone by ringing the bank and asking for a cash code. This just automates the process and removes the need for a person to deal with the request - thus eliminating some costs.

    I doubt I will ever use this service as I don't do phone / internet banking via my phone.

    Report on 13 June 2012  |  Love thisLove  1 love
  • eLJay
    Love rating 77
    eLJay said

    They should combine it with your personal security PIN as otherwise it's another security risk.

    Report on 20 June 2012  |  Love thisLove  0 loves

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