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M&S Bank to launch

Simon Ward
by Lovemoney Staff Simon Ward on 08 June 2012  |  Comments 8 comments

This is not just any new bank... this is an M&S bank. Here's what it plans to do differently.

M&S Bank to launch

Marks & Spencer has announced that it is launching a bank this summer. Over 50 branches will open in M&S stores over the next two years and a current account will be launched in the autumn. Mortgages will follow at a later date.

The bank branches will be open the same hours as the shops they are in, which means they will be open on both Saturdays and Sundays.

M&S Bank is backed by HSBC, who called it “our most significant innovation… since we launched First Direct over 22 years ago.”

The first branch will open in M&S’s flagship store in London’s Marble Arch in July.

Each branch will have ATMs, a bureau de change and private meeting areas.

The launch is likely to shake up the high street banking sector and could lead to other banks opening on Sundays. At the moment, only Metro Bank branches open on Sunday.

Current M&S products

M&S already offers credit cards, insurance, loans and savings products under its M&S Money brand. These are usually fairly competitive, particularly if you're a regular M&S shopper as most of the products offer some kind of reward.

For example, the M&S credit card charges no interest on purchases for 15 months (after which it reverts to a representative APR of 15.9%) and you earn M&S points on your spending. This is only currently beaten by the NatWest and Royal Bank of Scotland Your Points World MasterCard, which has an interest-free period of 18 months.

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In terms of savings, its Advantage Cash ISA at 3% AER is currently beaten by the Cheshire Building Society's Direct Cash ISA at 3.35%, Santander's Direct ISA at 3.30%, Nationwide's Online ISA Issue 4 at 3.10% and the Post Office's Premier Cash ISA at 3.01%.

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We will have to see how competitive its current account and mortgage offerings are, and what incentives they offer. With Tesco also planning to launch a current account, the next year is likely to see a major shift in the UK banking market.

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Comments (8)

  • Poorpensioner
    Love rating 36
    Poorpensioner said

    M&S Bank isn't backed by HSBC; M&S Bank is actually owned by HSBC. They bought it, and pay up for calling it MS Money. They will now presumably be paying for what is really going to happen - the opening of outlets in M&S shops.

    Report on 08 June 2012  |  Love thisLove  0 loves
  • wadm
    Love rating 8
    wadm said

    Some years ago they tried this with HSBC opening outlets in Morrisons not a great success it seems that in those days people did not want to discuss their finances in the same place that they shopped. Will these branches be staffed by properly trained staff or will they just cherry pick certain products and pull staff members off the floor. It may well be that in the light of the past few years we no longer treat Banks with reverance and give it a go. It will be interesting to watch!

    Report on 09 June 2012  |  Love thisLove  1 love
  • fenemore
    Love rating 205
    fenemore said

    I have never been comfortable with shopping outlets trying to be something they are not. Tescos have been doing this for years, what with banking, mobile phones & broadband etc - which is just one of the many reasons for not shopping there.

    In this case, Poorpensioner is correct - it is just a way of HSBC getting outlets into stores. The only REAL connection with M&S is just the logo.

    Report on 09 June 2012  |  Love thisLove  1 love
  • bobmattfran
    Love rating 58
    bobmattfran said

    One of the reasons that small businesses cannot make a living is that every major business things that it can sell and provide everything. The big retailers are and do not have the qualified staff to provide professional, useful and unbiased advice on: Mobile 'phones, colour TV's, Cinema systems, White Goods, non e whatsoever on Computers. For the simple reason their staff are rewarded for sales. They are not rewarded for impartial advice. The big retailers probably with the exception of John Lewis, have poor staff due to poor staff training, poor junior and middle management who have little if any idea about staff management, time management, or customer service. We have children with the title of manager in Tescos, Sainsbury's and Asda who haven't a clue. Why is this? Because the all the super market chains are not prepared to pay for experience, professionalism or seasoned managers. For M&S to even try and think that they are offering banking is a joke. They can't even manage their own business tht well at a local level.

    Report on 09 June 2012  |  Love thisLove  0 loves
  • The Bank Manager
    Love rating 72
    The Bank Manager said

    Breaking News:

    From Monday, the Bank of England will start a grocery section at the back of the banking hall and upstairs by the Governor's office, there will be a great line in underwear, with a Union Flag emblazoned on all of its packaging.

    Gotta make money somehow in these difficult times....there's a deficit to clear y'know!!

    Report on 09 June 2012  |  Love thisLove  0 loves
  • minicooper
    Love rating 3
    minicooper said

    Instead of linking up with M&S perhaps HSBC should allow its current account holders to access banking services via the Post Office. Apart from HSBC and Santander most of the other big banks do.

    Report on 10 June 2012  |  Love thisLove  0 loves
  • JOHN MAXWELL
    Love rating 56
    JOHN MAXWELL said

    i would think many people would be attracted to M & S bank by virtue of the fact they will be open at times to suit customers. i am in the fortunate position of banking on line and therefore very rarely visit my bank's local branch but many people do not have, or want, access to online banking.

    Report on 14 June 2012  |  Love thisLove  0 loves
  • unsworthsteve
    Love rating 22
    unsworthsteve said

    In Thailand most banking is done in bank branches located in supermarkets and using extended weekday and weekend hours. It works well for everyone, but is particularly useful for those who would not otherswise feel comfortable with a regular bank.

    Report on 14 June 2012  |  Love thisLove  0 loves

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