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The secret truth about your credit card

Neil Faulkner
by Lovemoney Staff Neil Faulkner on 16 December 2009  |  Comments 17 comments

If you're not careful, this secret could cost you dear...

The secret truth about your credit card

Your credit card may be hiding a dirty secret. Its parents.

For example, did you know that M&S Money - the provider of insurance, loans and credit cards -  is wholly owned by HSBC and not Marks & Spencer?

Didn't think so.

It just goes to show that favourite brands aren't necessarily controlled by your favourite organisations.

With credit cards, this matters more than you think.

There are well over 100 companies and charities that offer credit cards, but there are less than a score of card issuers. Understandably, HSBC is the card issuer for HSBC cards and for M&S Money cards. It's not surprisingly the issuer of First Direct cards, as it wholly owns that online bank too. Yet it is also the issuer of Marbles and John Lewis cards.

Why does this matter?

Most card issuers will not let you have another of its cards, even if you buy a different brand.

You need to stop using your existing card for at least six months and in many cases longer before you will be considered for another card by the same issuer.

The problem is that the more times you apply for credit the worse your credit record looks. Therefore, you don't want to apply for another card from the same issuer.

This is a major problem if you wish to transfer you existing card balance to a cheaper deal. It may be that a new 0% credit card deal will save you hundreds in a year, but you endanger your chances of getting a new card, or any other form of credit, be it loans or mortgages, if you apply for a second card from the same issuer, and get rejected.

And what's more most issuers won't even let you transfer balances between two cards that they own.

But how do you find out which cards have the same issuer?

Buried in the small print

It can be extremely difficult to find out who the card issuer is for any given card. Details of the overall issuer are often hidden in the terms and conditions.

However, it's not just that these crucial details are buried in the terms and conditions, it's also that the terms and conditions are buried! It's often not until you've given a credit card provider all your personal data by going through their online application form that you are given the opportunity to read the terms of the deal you've just applied for!

So to help you out here's a list of card issuers, which I've worked hard to ensure is as accurate and up-to-date as possible:

Credit card issuers

Card issuer

Card provider (i.e. the brand/the company you applied to)

Allied Irish Banks

SAGA

American Express

American Express

Bank of Ireland

BOI

Post Office

Barclays

Argos

Barclaycard

Capital One

Capital One

CitiGroup

BMIBaby

Citicard

Egg card

 

Co-op

Amnesty International

Barnardo's

Childrens Aid Society

Co-op

Greenpeace

Help the Aged

Labour party

Liberal Democrat

Medical Foundation

Oxfam

Ramblers Association

Save the Children

Smile

Stroud & Swindon

Yorkshire BS

Santander

Abbey

Alliance & Leicester*

ASDA

GE Cards (Laura Ashley, Debenhams, Harrods)

Santander

Paypal

HSBC

First Direct

GM Card

HSBC

John Lewis

Marbles

M&S Money

Waitrose

Lloyds Banking Group

all "lifestyle"

Amazon

Britannia

Cancer Research

Carphone Warehouse

IF

ipoints

Lloyds TSB

More Than

NSPCC

Smart

HBOS (part of Lloyds Banking Group but accepts transfers from Lloyds TSB)

Halifax

Bank of Scotland

Bank of America

(cards mainly issued by MBNA Europe)

The AA card

BikeCard

BMF

BMI

breakthough breast cancer

british heart foundation

Cheshire Building Society

Childline

Football clubs

homebase

ICICI

MBNA

Melton Mobray Building Society

Norwich & Peterborough

PADI

Play.com

Rugby League clubs

Ryanair

Ski Club GB

Star trek

Sonycard

Toys R US

Unicef

Virgin Money

Virgin Atlantic

World superbikes

WWF

National Australia Group

 

Yorkshire Bank

Clydesdale Bank

RBS Group

Mint

NatWest

Lombard Direct

Royal Bank of Scotland

Ulster Bank

Sainsbury

Sainsbury's card (50% owned by Lloyds)

Tesco

Tesco ClubCard credit card

 Nationwide

 Nationwide

Data from company websites, press offices and from Stoozing.com (with a few corrections of my own)

*Older cards from these banks were issued by MBNA.

Get help from lovemoney.com

If you need a bit controlling your credit cards, we can help.

First, adopt this goal: Pay off credit card debts

Next, watch this video: The cost of credit card debt

And finally, why not have a wander over to Q&A and ask other lovemoney.com members for hints and tips about what worked best for them?

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More: Twelve cracking credit cards for spending | Beware these 19 credit card tricks!

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Comments (17)

  • ThatLindseyGuy
    Love rating 114
    ThatLindseyGuy said

    Great article. I'd suggest all this confusion could be entirely avoided by introducing a requirement to print the name of the parent company card issuer on the back of every credit card.

    But that would be far too simple wouldn't it!

    Report on 16 December 2009  |  Love thisLove  1 love
  • stupot00
    Love rating 0
    stupot00 said

    Just one small point. Until July 2009, I had a SkyCard. This was very useful as the points I accumulated with purchases gave me a reduction in my Sky subscription every few months. For some reason, only known to Barclaycard, I have been told that they were discontinuing the SkyCard - probably costing them too much!!  Whilst this is a small drawback, it is no hardship as the so-called customer service from the SkyCard was absolutely non-existent.

    Report on 16 December 2009  |  Love thisLove  0 loves
  • rbgos
    Love rating 81
    rbgos said

    You can get a "Star Trek" credit card???

    Report on 16 December 2009  |  Love thisLove  0 loves
  • Midboy
    Love rating 1
    Midboy said

    Yes be careful if you inadvertently apply for a credit card of the same

    company that you already have a card with..

    Naturally you may wish to reduce interest rates on existing credit cards ,

    who would`nt?

    A perfectly normal thing to do !

    However even your existing credit limits on existing cards given based on

    your previous possible earning circumstances maybe highlighted on any new

    application.. Your new application will be turned down , your credit file a

    new search registered on it and now your new circumstances may even alert them

    to reduce you existing cards to lesser limits depending on your current

    circumstances ...

    You may have operated and managed your cards perfectly well but believe me

    they will adjust your lifestyle at a stroke .....if you rely on credit cards to

    assist your budgeting.....which most of us proably do .....

    Report on 16 December 2009  |  Love thisLove  0 loves
  • EleanorF
    Love rating 10
    EleanorF said

    I have First Direct and M&S Money credit cards and recently took out a John Lewis Partnership card with no problem at all. The only credit card issuer I have had problema with is GE Capital, who caused me problems with a Wallis store card. I guess that if you have always paid on time and managed credit carefully there are no difficulties. The only problem I have ever had with credit is the refusal of one provider to detach me from my ex-husband. We divorced over 7 years ago and have no financial links but they still linked us when I applied for a loan a couple of years ago.

    Report on 16 December 2009  |  Love thisLove  0 loves
  • SlothNOIR
    Love rating 0
    SlothNOIR said

    I believe that GE Capital cards have recently been sucked in to the expanding Santander empire. I have just received a Santander card on the basis that I had a Debenhams Card (GE Capital). I also have an Alliance & Leicester credit card, this would be part of Santander except that the A&L card was sold to MBNA years ago. However I already had an MBNA branded card, but I have been running the two successfully for years. However, now that A&L is part of Santander, MBNA are replacing my A&L card with an MBNA branded card, so I will have two cards that look the same, except for the card number! Even though A&L is part of Santander and I am an A&L customer, my Santander card is managed by Abbey at the moment.

    I have a larger credit card debt that I transfer around 0% deals as I pay it down. It is very challenging to keep up with who owns what in order that I can make a transfer if I need to. It is also important to consider where I might want to transfer the debt in future so that I don't end up placing the debt on a card from which I have nowhere left to move due to ownership conflicts!

    Report on 16 December 2009  |  Love thisLove  0 loves
  • deanrog
    Love rating 6
    deanrog said

    MBNA also issues A+L cards, although didn't stop them giving me a BMI Amex card recently (but does Amex issue that? - and if so do they have the same rule? I think not).

    Confusion reigns - ThatLindseyGuy's solution is the only sane way forward

    Report on 16 December 2009  |  Love thisLove  0 loves
  • Hope
    Love rating 1
    Hope said

    Well Mr Faulkner your Table is NOT as up-to-date and accurate as you believe. I notice with certainty at least 3/6 inaccuracies.

    The 1st, SlothNOIR has beaten mt to point out, that is the ASDA Credit Card formerly run with GE money has been/was taken over by SANTANDER possibly August/September 2009 - about 3/4 months ago.

    The 2nd, Britannia Building Society and the CO-OP have been talking MERGER for the last 12 months and have now merged some 3/4 months ago, whether or not the Britannia CC has been taken over by the Co-op, if in fact that CC was previously issued by Lloyds is beyond my knowledge.

    Report on 17 December 2009  |  Love thisLove  0 loves
  • Neil Faulkner
    Love rating 32
    Neil Faulkner said

    Thanks for adding your experiences, folks. It makes our articles much more valuable.

    It's particularly interesting to know that HSBC lets at least some people have more than one card from its various brands. As I said in the article, 'most card issuers will not let you have another of its cards', but it does happen. I wonder how often with HSBC? I shall look into that further.

    I've looked into your some of your helpful comments and asked the editor to make the few minor amendments that a few of you have suggested. When I said 'I've worked hard to ensure it was as accurate as possible,' I should have qualified that by saying 'in the time I had' ;)

    It looks like the Sky card has been discontinued.

    GE Money cards are indeed now administered by Santander.

    Britannia cards were issued previously by Lloyds. Co-Operative's press office are going to confirm to me about Britannia cards now, but it seems like new ones haven't been issued for some time and won't be. I'll confirm what they say after they call me back...

    Thanks

    Neil

    Report on 17 December 2009  |  Love thisLove  0 loves
  • Donna Ferguson
    Love rating 130
    Donna Ferguson said

    Those amendments have now been made, thanks Hope, that was very helpful and much appreciated.

    Report on 17 December 2009  |  Love thisLove  0 loves
  • Neil Faulkner
    Love rating 32
    Neil Faulkner said

    ...Right Co-op Financial Services have confirmed to me that Lloyds is still administering the remaining Britannia credit cards.

    Regards

    Neil

    Report on 17 December 2009  |  Love thisLove  0 loves
  • Crunchie64cjb
    Love rating 0
    Crunchie64cjb said

    Niel, Found the article wrt Credit Card issuers very interesting.

    I copied this and then checked my own against it.

    Mine are all issued by different Co's.

    One discrepancy:

    I have a Priority Club Rewards Card, this I thought was from an American bank, the detail on the reverse says it is Issued by Barclays.

    Helpful or not?

    Regards

    Crunchie64cjb

    Report on 18 December 2009  |  Love thisLove  0 loves
  • sk1
    Love rating 6
    sk1 said

    To add to the MBNA stable, Alliance and Leicester credit cards

    Report on 19 December 2009  |  Love thisLove  0 loves
  • Neil Faulkner
    Love rating 32
    Neil Faulkner said

    Hi Crunchie64cjb

    Thanks for your addition. If anyone else can add to my table, that'd be great.

    Hi sk1

    Thanks for the reminder! Somehow I forgot both Abbey and Alliance & Leicester. I've asked the editor to add them to the table. Both of these banks now have their cards issued by Santander, but older cards are still administered by MBNA.

    Neil

    Report on 22 December 2009  |  Love thisLove  0 loves
  • Xemik
    Love rating 4
    Xemik said

    I use an A&L credit card, which states on the back that by using the card you agree to MBNA's T&C.

    I've never had any problems getting a second card from an issuer. Only recently I got the Amazon credit card, which is also administered by MBNA.

    I suspect the problem applies more to new or 'mobile' customers, since I've been with MBNA (A&L) for over 5 years.

    Report on 11 January 2010  |  Love thisLove  0 loves
  • retrac
    Love rating 0
    retrac said

    i don't suppose it's obvious to general consumers/users of credit cards, but as a retailer, the reality is that it's ME that really pays for all the profits of card companies. Credit cards cost me dear. Everytime a consumer uses one I pay for that use, cashback deals/airmiles vouchers and othe so called benefits. if you work it out as I have, the retailer pays ~tenfold for all these incentives. the best thing to do would be for all credit card users just to cut them up. Use a debit card instead. They only cost me 18p. and I get the money 4 days later.

    Report on 13 May 2010  |  Love thisLove  0 loves
  • eLJay
    Love rating 76
    eLJay said

    retrac - really the retailers should have 2 prices for cash and debit against credit cards, which would encourage people to use those instead of credit cards. I always use a debit card but never get any further benefits as I'm paying exactly the same as credit card users but without the protection you get on items over £100 or other perks. I always end up moving back to credit cards on larger items just for the cover.

    Report on 17 February 2011  |  Love thisLove  0 loves

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