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Beware this £1 billion credit card rip-off!

Cliff D'Arcy
by Lovemoney Staff Cliff D'Arcy on 14 October 2009  |  Comments 4 comments

This rip-off could be doubling the cost of your credit card, and you may not even realise it....

Recently, the Financial Services Authority (FSA) has been busily doing good deeds on behalf of consumers.

2-0 to the FSA

On 29 September, the FSA ordered an immediate review of all sales of loan payment protection insurance (PPI) made since 1 July 2007. In addition, it told lenders and insurers to re-open 185,000 previously rejected complaints into loan PPI going back to 14 January 2005. As I explained in this article, compensation of up to £195 million may be paid to borrowers.

On 7 October, the FSA hit another home run for the public by ordering sellers of mortgage PPI (MPPI) to return £60 million collected from policyholders following unfair premium increases. As I revealed in Good riddance to this £60m rip-off, the FSA also forced firms to reverse changes to their terms and conditions which lowered the benefits paid by MPPI policies.

So, having tackled loan PPI and mortgage PPI, I'm wishing for a hat-trick from the Financial Services Authority. In particular, I'm hoping that the financial watchdog will turn its attention to an equally problematic area of insurance: the sale of credit card PPI, often known as credit card repayment protection (CCRP).

Yet another protection racket

All insurance is a gamble, but with CCRP, the odds are weighted massively in the insurer's favour. This is largely because this insurance is vastly overpriced. In other words, profit margins for the lenders and insurers that sell CCRP are astronomically high. Typically, upwards of 80% of the premium charged is pure profit.

To show you just how breathtakingly expensive credit card and store card PPI is, I conducted the following exclusive research, with the help of lovemoney.com partner Moneyfacts. Here's what its database revealed:

The sky-high cost of card PPI

Cost per

£100

Number of cards that charge this

% of

cards that charge this

45p

2

1

59p

4

2

70p

3

1

71p

1

0

72p

1

0

75p

4

2

76p

62

25

77p

6

2

78p

2

1

79p

106

43

87p

33

13

99p

3

1

£1.00

2

1

£1.25

11

4

£1.30

2

1

£1.50

4

2

82.5p

246

100%

Source: Moneyfacts, 12/10/09

My table shows the monthly cost of insuring a balance of £100. Therefore, if your balance is £1,000 and your CCRP policy costs, say, 79p per £100 per month, then the yearly cost will be £94.80.

As you can see from the table, the monthly cost of protecting each £100 owed varies from 45p (at the Post Office) to £1.50 (for four different store cards), with the average being 82.5p.

The table also demonstrates that the market for CCRP is very anti-competitive, as a handful of insurance companies control the majority of the market. Indeed, 206 out of the 246 CCRP policies charge between 76p and 87p per £100 per month.

Now for the really damning bit: the average CCRP policy costs 82.5p per £100 per month. Thus, over the course of a year, a typical CCRP policy will add 9.9% to the cost of your credit card.

The average interest rate charged by a credit card is around 18.1% a year. Thus, on average, adding PPI to your card increases the cost of your card by more than half (55%). Even worse, the most expensive CCRP policies -- costing 18% a year -- can double the cost of credit. Ouch!

The billion-pound swindle

At the end of August, we owed £54 billion on our credit and store cards. If a fifth (20%) of this debt is protected by CCRP, then this amounts to £10.8 billion. With a typical CCRP policy costing 9.9% a year, we're paying roughly £1,070 million (more than a billion pounds) a year in premiums.

Any half-decent actuary (a mathematician who assesses insurance risk) will tell you that the true cost of providing this insurance is more like £220 million a year. Therefore, we're paying about five times as much as we need to for CCRP -- and this over-priced rubbish is making its sellers £850 million a year in excess profit.

Two more flies in the ointment

Another problem with CCRP policies is that no two are exactly the same. Some will pay you a monthly benefit of 2% when you're unable to work due to an accident, sickness or unemployment. Others will pay off a much more generous 10% or 15% of your balance each month. Hence, two policies charging the same premium could offer very different payouts when you make a claim.

Also, CCRP is amazingly poor value for 'full payers', as premiums are charged even if you pay off your entire balance each and every month. Yet sensible cardholders pay the same for CCRP as do 'revolvers' -- cardholders who roll over a balance from one month to the next. That's bonkers.

In summary

My advice to all cardholders is to check whether CCRP premiums are being debited from your credit card account. If so, find out what it covers and decide whether paying 10% a year or so for what's on offer is good value. You may, for example, be better off with an income protection policy instead. If not, always shop around for a cheaper replacement before cancelling your existing policy.

In short, most CCRP policies offer such incredibly bad value for money that you're almost sure to lose out with this rip-off insurance!

Compare credit cards at lovemoney.com

More: Get a rainy-day savings account | 0% deals are slipping away | Six things to do if you lose your job

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Comments (4)

  • bungalow
    Love rating 4
    bungalow said

    I agree and once I tried to claim from Halifax credit card protection took 8 years to get some money. But I did get £25 eventually!

    Also ring an 0845 no to activate your new or lost replacement card and you spend your time and your money listening to some twerp trying to sell this rubbish to you...A&L Amex or CITI they are all at it. Capital one I think do at least have an 0800 no. so its only your time you waste.;

    Report on 14 October 2009  |  Love thisLove  1 love
  • Stuart
    Love rating 2
    Stuart said

    I agree with general jist of the article and the high cost of this insurance does not give good returns. They impose new rules when you try and claim, such as additional evidence not mentioned previously, otherwise no payments. I agree with bungalow above that the 0845, 0844, 0870 numbers leave you listening to options or excuses that they are very busy etc. I heard that some companies run their customer services from funds received from 0844 numbers, so want you to spend at least 5 mins waiting on hold.

    Report on 14 October 2009  |  Love thisLove  1 love
  • Jerrers
    Love rating 0
    Jerrers said

    I guess the easiest option for most of us, although sadly not all is to pay off your card each month

    Tell them when you take out a card that you don't want CCPI, don't want marketign to send you cheques for "instant free cash" another big money making bonus for them

    And finally run your account wholely online to avoid the paperwork and phonecalls, just keep a record of all the emails you send.

    Getting it down to a nice fine art now . .

    Report on 15 October 2009  |  Love thisLove  0 loves
  • bungalow
    Love rating 4
    bungalow said

    Sounds Good Jerrers well done...

    But I get jittery online with spyware, security threats keystroke theft and the Antivirus people who write the viruses themsleves to get us to buy their pricy security programmes and then theres always Phishing.

    The postal strike may mean online is the way to go.

    But at the moment I like cheques & to save postage I photocopy the prepaid envelopes when you sign the terms & conditions and use those stuck to my envelopes to post cheques to the customer services saves £5 a year

    Report on 15 October 2009  |  Love thisLove  0 loves

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