Why dealer finance is a terrible way to pay for your new car

Neil Faulkner
by Lovemoney Staff Neil Faulkner on 16 April 2012  |  Comments 21 comments

More and more new car buyers are turning to dealer finance. This is not a good way to pay for a car!

Why dealer finance is a terrible way to pay for your new car

New figures from the Finance & Leasing Association (FLA) make for grim reading in my view.

65% of car buyers are letting dealerships sell them the credit to buy their vehicles. This is up from 47% two years ago and it includes hire purchase, leasing and dealership loans.

Why the numbers are rising

There are four possible reasons for this massive increase and three of those aren't good for car buyers.

1) Dealers are getting better at selling finance

2) Their deals have got cheaper relative to banks and other lenders

3) Banks have become more picky who they lend to

4) Car buyers are getting desperate.

On point one, I don't think dealers have suddenly got better at selling finance, which is extremely profitable for them and usually gives the salesperson a fat commission at the borrower's expense. I think dealers have been good at selling finance for generations. My father told me a story from his youth about a dealer who would agree to cut the price of the car by thousands when he was asked to, but by the end of the transaction the buyer would pay a lot more than the asking price.

Nothing has changed, then.

On point two, the FLA claims it's the quality of the deals that are prompting the increased take-up of dealer financing, but I doubt car dealers have really got cheaper than lenders. Although there'll be more than the odd desperate dealer around in these hard times, banks and other traditional lenders are charging extremely low rates for personal loans, at around 6% for the customers with the best credit records.

Here are the five loans currently boasting the lowest typical APR

Loan Typical APR
Derbyshire BS Personal Loan 6%
Sainsbury's Bank Nectarcard Holder Loan 6.1%
Tesco Bank Personal Loan 6.1%
Clydesdale Online Personal Loan 6.1%
HSBC Existing Customer Personal Loan 6.2%

Desperate banks, desperate customers

Clearly, the third of the four reasons is at least part of the picture, though. Banks have less money to offer right now, because they've been lending out money they don't have in massive amounts for far too long.

The fourth reason – car buyers being desperate – is partly linked to the third, but I think many car buyers are also desperate because they have already taken on so much debt in the past few years. Even if lenders hadn't tightened their lending criteria, they'd still find it harder to get deals. These sorts of borrowers might think that their options are limited and therefore gratefully accept whatever credit the dealer sells them.

Tips from dealers and former dealers

I have been researching tips from reputable dealers and former dealers and a few tips are common to all of them:

  • Don't let the dealer make you focus on the monthly payments, which is a very common way to deceive you into feeling the finance is cheap. Keep the price of the car firmly at the centre of the discussion and, if you're considering dealer finance, keep the total amount that you will pay in charges, repayments and interest at the centre – not the monthly amount.
  • Car finance through a dealership is extremely profitable for the dealer, which should tell you one thing: it is extremely expensive for most car buyers.
  • There are lots of traps and sales tricks. The best resource I found was a great video outlining a large number of the ways you can be caught in a disreputable dealer's lures. It's American, but most of the ruses are at work here in the UK too.
  • Be prepared to walk away if you feel there's too much pressure or if your instincts are warning you.

My own two pence

None of that should surprise most lovemoney.com readers. My own tip is that, after many years now of reading thousands of pages of small print as a journalist, landlord, insurance consultant, paralegal and sceptic, I have seen that it is almost always cheaper and less full of booby traps to keep all purchases as simple as possible, and to keep everything separate.

This means that you'll probably be better off negotiating on the price of the vehicle alone with the dealer, and to sell your old car somewhere else, as well as get a straightforward personal loan in order to pay off the dealer up front.

Do you have to borrow and buy now?

Borrowing to buy things that lose value over time is rarely a sensible financial decision. Unless life would genuinely be extremely difficult for you without a car, the only other sensible reason to borrow to buy is if doing so will increase your worth in some other way.

In the case of a car, that means you can justify borrowing if you are sure it will lead to getting a job with a higher income. If you can earn seriously big money by getting a luxurious car rather than a basic one, you could even justify borrowing higher sums.

However, most people should only be looking to buy second hand – and from cash after they've saved up. Borrowing to buy a car for any other reason is not sensible or sound.

More on borrowing:

Top credit cards for poor credit

The big Visa Olympics rip-off

The best way to pay for your holidays

The best credit cards for men and women

Get a personal loan for just 6%

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Comments (21)

  • EastExpert
    Love rating 30
    EastExpert said

    That said, some dealerships offer good deals which, considering inflation, lead to you having to pay less than inflation interest.

    E.g. I remember Vauxhall likes to provide 0% credit, and Mercedes-Benz gave me credit for my new car at 5.2% APR.

    Previously I used to buy cars for cash. I remember saving for couple years, and then £10K purchase just ate nearly all my free cash. Not nice. I hated the experience. (Just don't tell me I should buy a Fiesta and not BMW).

    What happened though was, after a few years the car got older and the bills for repairs started to mount. At the point where I had to pay £2,300 for next service, I decided to get myself a newer car. The old car obviously knew about that, and the engine seized royally, leaving me without my deposit for the new car, so instead of £3K all I could get for it was £600 for a local enthusiast mechanic. Total losses were awful. And, riding an old car wasn't really nice when it's got past 80K miles. And, with petrol economy of 19 mpg, the petrol bills started to mount, too.

    I bought my next car anew, on a PCP. No MOT, low tax, good fuel economy, that warm fuzzy feeling of driving a brand new car. No huge disruptions on my cash flow, just an affordable sum monthly. Moreover, since only depreciation is what you pay for on a PCP, it was actually cheaper for me to buy a Merc than it would be a Volvo or a Vauxhall (as both of the latter are depreciating heavily).

    I do realise I'll probably pay a bit more per year for the pleasure of owning a new car, but I also saved on road tax, petrol, service and repair bills compared to my old car, saved on hassle, and enjoyed the new car. Merc-Benz also throws in free roadside assistance as long as you service yourself with them. Which is not too expensive at all, £300 for a Service B and £200 for Service A...

    Of course, sensible part of my brain would tell me to buy a 4-year old Ford Focus or Vauxhall Astra Hatchback and just make do without heated seats, built in Sat Nav, automatic gearbox, folding mirrors etc...

    ... I just remembered that I spent these three years in comfort, thoroughly enjoying my life, instead of hating it. And will do in the future, I think, God helps.

    Report on 16 April 2012  |  Love thisLove  0 loves
  • electricblue
    Love rating 643
    electricblue said

    God helps? I know that song goes 'O Lord, won't you buy me a Mercedes Benz' - but the Almighty is endorsing PCP now? That takes some beating. This also explains a lot about the driving behaviour of many Merc owners!

    Report on 16 April 2012  |  Love thisLove  0 loves
  • tuttogallo
    Love rating 74
    tuttogallo said

    Dear EastExpert

    By always choosing an aspirational car, you are making (I hope) a conscious choice to sacrifice your financial advancement so that you can ride around in a posh new car. This is a perfectly valid decision.

    For my part I would hate it far more to be contributing to the yacht fund of those who make and service these glamorous aspirational cars.

    Your car which seized up was clearly an unreliable make and because it is aspirational, it costs a fortune to fix

    19mpg… this is just too expensive

    Built in sat nav. When it goes wrong it will cost much more than a replacement tomtom I bet!

    Heated seats: not necessary in most parts of the UK

    Automatic gearbox: overcomplicated, uses 15% more fuel and costs a fortune when it goes wrong.

    My own preference is to buy a second hand, comfortable, reliable, cheap to repair volume production car and invest the savings, but my car will never turn any heads!!!

    Report on 16 April 2012  |  Love thisLove  0 loves
  • electricblue
    Love rating 643
    electricblue said

    Let's just be a little more factual. Modern autos are very reliable and with few exceptions have lower maintenance costs than manuals. For multi ratio automatics with torque converter lock up, the 15% less economical figure is a nonsense, a hangover myth from three speeds with inefficient torque converter and no lock up. Depending on driving style, fuel consumption can be better than manuals to 5% more at worse. Heated seats are great in the winter. Women love them, I have to say...

    That having been said, I have all these features and more on my Hyundai XG30 which I'm currently not using, as a V6 is a little more than I can justify right now, but it cost me £700 with only 50K miles and was totally reliable over 20K miles. And it did turn heads which is hardly surprising as there are fewer in the UK than even the rarest Merc.

    Report on 16 April 2012  |  Love thisLove  0 loves
  • nickpike
    Love rating 270
    nickpike said

    Automatics make driving so much more pleasurable. You tend to drive more gently as well. cars are built to a price and last a lot longer if driven steadily. I'd never go back to manual. Probably cheaper in the long run as the clutch does not need replacing, and it's surprising how reliable ABs are.

    Years ago the motor industry promised that car prices would be normalised across the EU, but this didn't happen. We still pay more here and stacks more than in the USA for the same car.

    I say boycott the UK market and don't buy. Lets get those prices back to what others pay. Also remember that where prices are cheaper, they generally earn more.

    Report on 16 April 2012  |  Love thisLove  0 loves
  • Klawman
    Love rating 17
    Klawman said

    A factor that's often overlooked is resale value.

    I have zero interest in driving an aspirational car. I'd rather have something unobtrusive and anonymous. And I'd never buy brand-new. Optional extras make a big difference to new car prices, but very little on used cars, so it's possible to get a well-optioned low-mileage used car at a far better spec for a lot less money.

    I need a large-ish estate (two Standard Poodles to ferry about and we always go self-catering in the UK for our hols). I also want something that's enjoyable to drive, reasonably comfy and economical. I eventually chose a BMW 5-series Touring mainly because it's cheaper to run than (say) a Ford Mondeo estate on a per/mile basis (much lower depreciation and better fuel economy if you go for a diesel) . It's also quicker and much more fun to drive.

    Yes it has leather and it's an auto. Not because I care for such things (in terms of driving pleasure, I prefer a manual), but because a manual 5-series BMW without leather has almost no resale value.

    It also has two other extras which I find invaluable - heated seats (winter nights can be cold oop in the Frozen North) and bi-xenon adaptive headlights (pointless in town, but a real boon for those of us who drive twisty country roads).

    Modern autos don't impose any penalty in terms of fuel economy - rather on the contrary. If you compare the fuel economy figures for (say) the new BMW 3-series range, you'll find the autos are more economical than the equivalent manuals.

    Report on 16 April 2012  |  Love thisLove  0 loves
  • muira
    Love rating 30
    muira said

    i was recently looking at buying a 2nd hand 2 year ish old car,,the price range roughly 16,500 -18,000,thought i would go to dealers,who said why not get a new one (on offer)for £19,500,and only pay half cash and the rest on 3 years interest free credit ..full 3 year warranty,no credit fees..seemed too good to be true..what is the catch??,apart from £460 extra for metallic paint,it seems i can have £9,750 gradually reducing over 3 years (£270 a month credit) making a bit of interest rather than paying the whole amount up front in one go..according to salesman,,is this terrible!!!,or am i missing something..the credit deal is with the dealer through santander,that could be the problem maybe..advice anyone?

    Report on 16 April 2012  |  Love thisLove  0 loves
  • Klawman
    Love rating 17
    Klawman said

    @muira

    Depends on the make and model. It could be the dealer has an unpopular model they're trying to flog off. A VW Golf diesel will hold its value very well; a VW Phaeton will lose 50% of its value in 6 months. A top-of-the-range Ford or Vauxhall, especially with a big petrol engine, will depreciate like a brick. A basic Ford Fiesta won't, nor will a Mini. In fact, Minis depreciate so little, it's probably not worth buying one used.

    Is the quoted £19500 + 460 the on-the-road price, or would you have to pay extra for delivery, number plates, etc ?

    Is there a set-up fee (or "administrative charge") for the 0% finance deal?

    What about other extras you want/need? Some cars are nearly valueless without the expected extras. Many car manufacturers offer cheap basic models, but the options everyone expects to find cost a fortune.

    Do you have a part exchange? If you do, the headline price is irrelevant - it's the difference - the price you pay to change - that matters. It's a very common ploy to offer either a very good trade-in (but charge a fortune for the new car) or to offer a new car at big discount but offer a paltry trade-in price.

    All that said, it could be a genuine bargain. The dealer may simply have too much stock and sales targets to meet. It happens. Just do your sums and make sure you know exactly what you're committing yourself to before signing on the dotted line.

    A final point - there shouldn't be any downsides to credit from Santander, but check if the 0% finance deal has any penalties for early repayment. Personally, I wouldn't want to be saddled with a 3-year commitment in these uncertain times.

    Report on 16 April 2012  |  Love thisLove  0 loves
  • joannakd
    Love rating 9
    joannakd said

    I took the dealer's finance after I exhausted all discounting possibilities.

    I managed to get another £1,000 off the car when I took out the finance.

    A month later, I took a loan out at 3.2% and paid off the dealer's finance. Simples.

    Report on 16 April 2012  |  Love thisLove  1 love
  • muira
    Love rating 30
    muira said

    cheers for info..it is a mazda mx5 roadster electric folding top,powershift auto with paddle shift in black..most extras built in,apart from sat nav..they have not got round to putting them in yet,apart from a limited edition thing in white..not interested in embellished carpets or chrome surrounds etc,but a boot rack is extortionate..(a trip to halfords might be needed).. the mx5 is possibly the most popular and best sports car,,even jeremy clarkson admits.. so would not think it is undesireable 2nd hand wise,i cannot find one very local..no set up fee mentioned,,tax and plates can still negotiate,, no part ex,giving my present car to my son,sales target was mentioned,they are way off..no penalty for early repayment,but it is interest free so in their favour to end early..i could pay it all anyway,santander do seem to be trying to take over the world though..deals like this,they should succeed..or bombard me with offers for evermore!!!

    Report on 16 April 2012  |  Love thisLove  0 loves
  • tuttogallo
    Love rating 74
    tuttogallo said

    thanks everyone for the update on modern automatic transmissions. I stand corrected.

    Report on 17 April 2012  |  Love thisLove  0 loves
  • electricblue
    Love rating 643
    electricblue said

    @nickpike

    WE DO NOT pay stacks more for cars here than in the USA. You are totally wrong. I have an office in the USA and work for a company based in California and have a say in company vehicle decisions. Car prices are the same pretty much across the EU and you also have the right to buy any car as RHD or LHD from any EU dealer. Often agree with your posts, but this time your facts are plain wrong.

    Report on 17 April 2012  |  Love thisLove  0 loves
  • electricblue
    Love rating 643
    electricblue said

    The finance thing is an old trick and totally legal. Dealers hate it. Get the best discount with them thinking that they are screwing you on finance then say you changed your mind and pay full amount.

    Report on 17 April 2012  |  Love thisLove  0 loves
  • nickpike
    Love rating 270
    nickpike said

    electricblue

    Please explain this.

    I purchased an Hyundai Sonata 3.3L V6 Auto. Great car. Had it for 5 years now.

    It cost me 19,000 GBP. At the time, I could get 2 USD to the GBP.

    The cost in the USA was 22,000 USD. As a straight conversion that was 11,000 GBP, or nearly half the price. Even at today's conversion, that's about 15,000 GBP. The car was actually designed for the USA, and they built a purpose built factory in Alabama, and unlike here, you see a lot about in the USA. Mine was built in Korea, but was essentially the same car.

    I don't know why you say that prices are not cheaper in the USA. I have kept an eye on this for years and found it to be generally the case. I also noticed that an American Mondeo was considerably cheaper in the USA than the British equivalent. And much larger and better equipped.

    In numbers terms, the average salary in the USA is higher which makes American cars even more relatively cheaper (info from my American buddies. They reckon on 35 to 45 thousand diollars).

    Again, in the EU, salaries are generally higher, so again they are cheaper for a lot of Europeans.

    I looked into importing a car from the EU about 10 years ago, and we were priced above the rest. We certainly are never the cheapest place to buy. The importers know us as Treasure Island.

    Oh, one more. In Chicago 3 years ago I bought my wife a bottle of perfume. I bought her the IDENTICAL bottle the following Xmas in the UK. It was 50 USD in the USA and 60 GBP here. Again, about double the price.

    (Aromatics Elixir by Clinique 100ml)

    Report on 17 April 2012  |  Love thisLove  0 loves
  • muira
    Love rating 30
    muira said

    when i was in florida, wages were twice what they paid here,cars were half what they cost here,with a lot more kit on them,,so was the fuel..but they do moan about health care charges,when i did a quick calculation of what national insurance i was paying against their health insurance fees noticed that was also cheaper..did notice that corvette stingrays were the only cars that commanded a good price,,rest were peanuts in real terms,, even caddys..we are english and reserve the right to be ripped off.,and not just by our own government. we are easy meat for the whole world...

    Report on 17 April 2012  |  Love thisLove  0 loves
  • leah AKA global leah
    Love rating 21
    leah AKA global leah said

    It's easy to say save up and buy a car with cash, but not everybody can afford to put away money and have over £2000 for a decent car... I couldn't get a loan from my bank because of my bad credit rating, but NEEDED one for work after I had a blow out on my much loved reliable second hand car and it was written off, even though I got the full valued, it couldn't wait, I needed transport ASAP and the public transport were costing me a lot a month.

    I ended up getting a car through those finance company, car cost me £4500, but by the time I'd paid for it, it cost me well over £10k, but such is life... Although I did haggle with the salesman and got the car down from £4650, and because of my "accident", my insurance quote was over £1000, but managed to get one for just over £800, by the time I'd paid the deposit for the insurance, I'd overlooked the fact that the car was going to come without any tax, I rang the company 2hours prior to signing the paper and asked about the tax, they told me that I'm supposed to sort that out myself, so I told them they'd better rip the agreement off, because I cannot afford the tax... they rang me back within half an hour to tell me that they'll "throw in" 6 months tax with no extras, even though it was sort of my own fault with running out of money, but it shows how much these reps NEED your business and if you're willing to haggle or blag them with sob stories, they will do everything in their power to "help" you, so they can get their commission.

    Overall, I bought a car that was 4 years old for £4500 (cash if I did have), with no part exchange, no deposit and got 6 months tax thrown in, it really pays to haggle if you are in no position to buy either a brand new car or a used car with cash.

    Report on 18 April 2012  |  Love thisLove  0 loves
  • electricblue
    Love rating 643
    electricblue said

    @nickpike

    The sticker price does not include the sales tax which is around 10% in most states. There are other yearly taxes and fees. I'm talking prices NOW not five or ten years ago. Larger cars are cheaper in the USA because they certainly sell a lot more of them. The suggestion was that we are being ripped off with regards to car prices and the models we buy here, especially the smaller ones are not significantly cheaper in the USA any more. The cars we make here and export to the USA are pretty much the same price. We are not priced higher than Europe any longer. I used to be involved with the grey import market. I help run a business in the USA, I have an American wife although we are now separated. If it were that much better than here I'd be in California right now, but food is twice the price and health insurance is at least £200 a month for decent cover. I've been going to the USA regularly since 1995 and have noticed the increases in prices there and changes here which really make us pretty much equal overall provided that you are working. If you lose your job in the USA or get a really serious illness you are totally screwed financially. I'm in the USA for a couple of weeks from next Wednesday for a trade show in Las Vegas. Awesome place, but I wouldn't live there even though you can buy a decent house for £30K right now. In California I part own a house with my business partner there, but it's a six mile drive to the nearest shops and 80 miles to our office. I think we have it pretty good in the UK.

    Back to cars - once a car is registered and becomes a used car we are incredibly cheaper here than almost anywhere else. My Chrysler Neon which is worth around £600 here would sell like for like at $4000 in the USA.

    Report on 18 April 2012  |  Love thisLove  0 loves
  • Offa
    Love rating 40
    Offa said

    I cannot believe how much people are chucking at the motoring industry. No wonder dealers live kings.

    I keep my cars over ten years. If you look after them , and buy sensible cars to start with, they last easily ten years. My last Skoda Felicia was a great car hardly needed anything doing in ten years, one thermostat that I got for £25 off the internet, and an exhaust, bought from Partco for very little.

    Do not buy fancy cars with loads of extras to go wrong, buy the lead in model cheap and keep it. Obviously shop around to get it lowest possible price which is easier with the internet. I had to go to Liconl to get my Skoda to get the lowest price ( new) but they delivered it on a trailer.

    Personally I have always paid cash , and spent within my means. So why my mates went round in fahs cars on borrowed money , I drove a Renault 4 with no loan.

    I bet I my total worth is one heck of a lot more than theirs' are now as well.

    Bank with the Coop, they have cheap personal loans if you must have one to buy a car. Do not line the pockets of car dealers as they are the modern equivalent of horse theives.

    Report on 21 April 2012  |  Love thisLove  0 loves
  • Neil Faulkner
    Love rating 32
    Neil Faulkner said

    Paul Harrison, Head of Motor Finance at the Finance & Leasing Association, responds to the above article:

    "For a number of reasons it is very difficult to make direct comparisons between the cost of a personal loan and the cost of a motor finance deal."

    Article author's view: it is that difficulty of comparison that makes it easier to over-charge and bamboozle customers. Personal loans, in contrast, are easy to compare to each other, and therefore banks are forced to compete harder with each other.

    "First, personal loans are fixed, whereas motor loans are more flexible and tailored to the customer’s need. It is not possible to give an average finance deal because it depends on the dealer, car and offer (they start at zero per cent)."

    Article author's view: a confusing amount of variability in how deals are presented makes it easier to confuse customers and charge them more. In addition, all new unsecured loan customers can make overpayments without penalty in almost all circusmtances, due to a new, not-so-well-publicised law.

    "Second, the advertised interest rate for a loan may not be available to everyone. Under the Consumer Credit Directive the advertised APR need only be available for a minimum of 51% of customers."

    Article author's view: car-dealerships will also use credit checks to ascertain what overall deal to sell to you.

    "Third, motor finance providers are able to offer a wider range of finance deals, if a customer does not have a deposit or vehicle to trade in as a down payment."

    Article author's view: customers don't have a deposit or trade in vehicles when they use personal loans either.

    "Finally, consumers are savvy shoppers. It is hard to believe that, with 65% of all new car sales being through motor finance, that thousands of customers can all be wrong."

    Article author's view: my view on why 65% use motor finance is explained throughout the first half of my article.

    I am still not convinced. Personally I feel that the headline ("Car finance: a terrible way to pay for your new car") was too extreme and doesn't allow for the times when the overall package might work out better than a personal loan, but I didn't write the headline myself, just the article body.

    Excluding that, I still think that if you strictly follow the tips from dealers in my article you can be pretty confident of getting the best deal, whether that ends up being through dealer finance or a personal loan.

    Report on 24 April 2012  |  Love thisLove  1 love
  • Klawman
    Love rating 17
    Klawman said

    @miura

    Sorry about the delay - not had web access.

    I suspect the dealer is offering such a good deal on it because he can't sell it.

    An MX-5 is a sports car - one of the very best. Agile, not so fast as to be scary, and one of the most responsive and engaging cars to drive ever made.

    Sports cars should be manuals. It's part of the whole sports car driving experience. Putting an auto gearbox one one transforms it into a poser's car. It's no longer a sports car.

    If you want a convertible and an auto, go for an Audi TT. A bit pricey to buy, but they keep their value very well. Nothing like as involving to drive as an MX5, though ....

    Report on 25 April 2012  |  Love thisLove  0 loves
  • premiercars27
    Love rating 0
    premiercars27 said

    I am a used car dealer and sell my finance at cost so please dont think all car dealers are the same rip off merchants. The base rate for my finance is 4.50% and find that this rate is generally cheaper than the high street banks on balances of under £7500.

    Report on 24 May 2012  |  Love thisLove  0 loves

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