Published in December 2011

Divorce: Your rights to your money

by Christina Jordan | How do you unravel your finances if you get divorced?

Know your online shopping rights and get consumer protection

by Jane Baker | Did you know online shopping gives you extra consumer protection? Find out how...

Published in October 2011

Don't let a `refund' leave you out of pocket

by Henri May | Watch out for the increasing trend of shops to charge `restocking fees' which could leave you out of pocket.

Published in August 2011

It's official: Ryanair misleads customers

by John Fitzsimons | Ryanair is the latest firm to get caught out for misleading customers. But do the authorities do enough to clamp down on such practices?

Published in July 2011

Finding a lawyer to be as easy as buying baked beans

by Andrew Morgan | New rules on the provision of legal services mean that we'll all soon have much greater choice when expert advice is needed.

Published in June 2011

Don't lose out when businesses die!

by Cliff D'Arcy | We explain how to avoid losing out when companies crash and firms fold.

The banks you can't trust!

by Rachel Wait | We reveal which banks have been a little too irresponsible with your financial details...

Published in May 2011

Eight financial super-injunctions

by Robert Powell | Robert Powell reveals eight secrets that companies really don't want you to know...

The Olympics ticket shambles

by Robert Powell | London 2012 organisers will begin debiting accounts for Olympics tickets next week. But if you have applied for tickets, don't expect any warning before your card is charged....

£9bn of PPI compensation up for grabs!

by Cliff D'Arcy | Having abandoned their legal fight against rip-off insurance, banks must pay out billions.

Four ways technology invades your privacy

by Robert Powell | Robert Powell looks at four ways technology spies on you...

Published in April 2011

Reclaim thousands after PPI court ruling

by Robert Powell | The banks have lost a High Court judicial review concerning the mis-selling of Payment Protection Insurance. This victory for consumers could enable you to reclaim thousands....

How to make a Super Complaint

by Rosalind Kent | What's a Super Complaint and how do you make one? Rosalind Kent finds out.

Published in March 2011

John Lewis offers never-ending refund

by Cliff D'Arcy | The popular department store has scrapped its 28-day refund policy in favour of unlimited returns!

What to do when ATMs give you the wrong money

by Cliff D'Arcy | We explain your rights if an ATM gives you too much or too little cash.

The truth about small print

by Robert Powell | Robert Powell hits the streets to find out what you think about small print...

The truth about small print

by Robert Powell | Robert Powell hits the streets to find out what you think about small print

Published in February 2011

Say goodbye to sneaky card charges

by John Fitzsimons | We may be seeing the last of unfair booking fees.

How safe is your pension?

by Jane Baker | Savings are protected by the Financial Services Compensation Scheme, but what about pensions, insurance policies and investments? What happens if your provider collapses?

Published in January 2011

Does npower owe you a refund?

by Serena Cowdy | We show you how to complain in a way that gets results.