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Barclays account 407

mpjtaylor
by mpjtaylor  |  30 October 2012  |  Comments 7 comments  |  Love Love  0 loves

Unable to add Barclays as I get a 407 account.. this has been ongoing for a week

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Comments (7)

  • scott.bartlett
    Love rating 31
    scott.bartlett posted

    Hi mpjtaylor,

    It appears that you have deleted your account, can you please re-add the account and leave it in place with the 407 so that our data partner can investigate this for you?

    Let me know when you have done so.

    Best regards,

    Scott

    Posted on 30 October 2012 | Love Love  0 loves Report
  • mpjtaylor
    Love rating 0
    mpjtaylor posted

    Hi have not deleted the account? still there.

    Posted on 06 November 2012 | Love Love  0 loves Report
  • scott.bartlett
    Love rating 31
    scott.bartlett posted

    Hi mpjtaylor,

    I have now raised a service request with our data partner who will investigate the issue further. I will let you know was soon as I hear anything back from them.

    Best regards,

    Scott

    Posted on 06 November 2012 | Love Love  0 loves Report
  • scott.bartlett
    Love rating 31
    scott.bartlett posted

    Hi there,

    Our data partner have got back to us and believe they have applied a fix to your account. Can you confirm that this is the case by performing a manual refresh (please use the individual refresh icon under the account name)?

    Let me know how you get on.

    Best regards,

    Scott

    Posted on 07 November 2012 | Love Love  0 loves Report
  • mpjtaylor
    Love rating 0
    mpjtaylor posted

    Hi Still get the same error:

    Update failed. Please check your login details are correct, try refreshing your balances or try again later. Please contact us if this problem persists quoting error code 407.

    Posted on 09 November 2012 | Love Love  0 loves Report
  • mpjtaylor
    Love rating 0
    mpjtaylor posted

    no updates on this?

    Posted on 21 November 2012 | Love Love  0 loves Report
  • Nick.T
    Love rating 3
    Nick.T posted

    Hi there mpjtaylor,

    Very sorry for the delayed response! I appreciate your patience as we work through getting this resolved for you, I have sent this right back to our data partner to look into further and I will let you know as soon as they get back to me.

    Many thanks and kind regards,

    Nick

    Posted on 22 November 2012 | Love Love  0 loves Report

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