Nationwide: Double and triple transactions downloaded
For two years on and off I've been using the Tracker already, and while when it works, it's just great - when it does not I get frustrated. But I keep hanging on as I do believe this is a great service for us, and it saves me lots of time going to individual accounts to check and calculate...
Right now I'd like to report an ongoing problem with Nationwide credit card transaction being downloaded twice. This is a major pain as one of these duplicates (in absence of obvious "[VOID]" category) always have to be marked as "Transfer", which then causes categories on all new transactions with same vendors, to be appearing as transfers, too.
For me the problem is twice as bad, as I manage accounts for both me & my wife, and so we have 2 sets of credentials. Normal current accounts are OK, but credit cards are being handled differently by the bank.
On top of this, there is quite often an error 412 coming from Nationwide accounts (which I attribute to site overload) and wife's Credit Card often says "additional authentication required" then you refresh it 1-2-3 times and this is gone.
It would be really great if instead of marking void I could actually delete the transactions duplicated by mistake. I've got about 100 of them probably.
At its current stage, when I'm buying a house this summer, and am frantically juggling about 10 accounts of 2 people, and was really hoping for some automation here, I am forced to go through all new transactions and meticulously re-categorise half of them. Automatic categorizing is very much upset by marking duplicate accounts as transfers.
I would delete all accounts and start anew, but then I'd lose my transaction history beyond 1-3-6 months (different depth for different accounts). Different depth leads to fact you only can reliably use one month's history for all accounts after a reset and have to wait till next month to see your cash flow accurately.
Please, can there be a more radical approach to duplicate transactions than just marking them manually as "Transfers"? Marking them as Transfers really bamboozles me, because I do transfer money between accounts quite a lot, too, and I can't tell a real transfer from a "VOID".
I don't really want these duplicates in the transaction list, and I would like my automatic categorising back... I also loathe having to reset my accounts, it kinda defeats the purpose of having an automated service...