ISA not showing
My ISA does not show on my accounts, does anyone else have this problem?
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Comments (4)
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31scott.bartlett postedHi Rebeldrank,
Which account are you trying to add?
Best regards,
Scott
Posted on 05 March 2012 |
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30EastExpert posted
I concur!
We bank with Nationwide, so I manage 2 sets of accounts.
We both have ISA accounts.
All the rest of balances are updated timely, but ISA balances aren't.
Last update on both files is on 2011-10-07. Sometime after that the balances stopped updating, and I think it's been quite a while already.
Cheers
M
Posted on 06 April 2012 | Love 0 loves
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31scott.bartlett posted
Hi East Expert,
Sorry to hear that you're also experiencing problems with your ISA. I have a raised a service request with our data partner so they can investigate further. I will let you know as soon as I hear anything back from them.
Best regards,
Scott
Posted on 17 April 2012 | Love 0 loves
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31scott.bartlett posted
Hi EastExpert,
Our data partner believe that they have applied a fix to your account. Can you perform a manual refresh and then let me know how it goes?
Best regards,
Scott
Posted on 25 April 2012 | Love 0 loves
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