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AIB Error Code 414

dropdboy
by dropdboy  |  21 February 2012  |  Comments 4 comments  |  Love Love  0 loves

Have loved using this service for the past 18 months or so. At present my AIB (Irish) accounts are showing the above error code and failing to refresh. It did happened few months ago and resolved after a day or two, this time however it has not refreshed for 7 days. I've noticed in the forums that often you're able to resolve issues once you have visibility. Would you be able to take a look and let me know if there's anything I can do my end?

Many Thanks!

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Comments (4)

  • scott.bartlett
    Love rating 31
    scott.bartlett posted

    Hi there,

    Sorry to hear that you are having problems with MoneyTrack. I have raised a service request with our data partner who will be able to investigate the matter further and hopefully provide us with a fix as soon as possible.

    I will let you know as soon as I hear anything back from them.

    Best regards,

    Scott

    Posted on 22 February 2012 | Love Love  0 loves Report
  • dropdboy
    Love rating 5
    dropdboy posted

    Thanks so much Scott!

    Posted on 22 February 2012 | Love Love  0 loves Report
  • dropdboy
    Love rating 5
    dropdboy posted

    Just to let you know - all is well again. Checked balances this morning and my AIB accounts are refreshing normally so thanks again!

    Posted on 02 March 2012 | Love Love  0 loves Report
  • scott.bartlett
    Love rating 31
    scott.bartlett posted

    Hi Dropdboy,

    Thanks for letting me know, I'm glad that the error has now been resovled.

    Best regards,

    Scott

    Posted on 02 March 2012 | Love Love  0 loves Report

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