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Manually categorised transactions show as "uncategorised" on dashboard

nick5990
by nick5990  |  30 January 2011  |  Comments 3 comments  |  Love Love  0 loves

Hello. I have 3 transactions on 2 current accounts with different providers, where I have categorised these as "Mortgages/rent","Entertainment", and "Car costs". These then appear by each transaction (good so far).

When I click on dashboard though, these transactions still show as "uncategorised" in the pie chart.

Please advise.

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Comments (3)

  • MandyL
    Love rating 37
    MandyL posted

    Hi nick5990

    Unfortunately lovemoney online banking does have an issue for some users with categories, categories should save automatically but this is not the case for some users. Our development team is working on it and as soon as we have a fix I will let you know.

    Kind Regards,

    Mandy

    Posted on 31 January 2011 | Love Love  0 loves Report
  • NevMeg
    Love rating 3
    NevMeg posted

    I had about ten spurious transactions dated 01.01.01 being an early LoveMoney user and am delighted to say that having changed credit cards all but one of them have gone.

    If there was a notification for the arrival of Tracker I didn't see it and was a bit nervous about signing on but am delighted with what  I have found. Well done Charlie and co.

    Posted on 01 February 2011 | Love Love  0 loves Report
  • MandyL
    Love rating 37
    MandyL posted

    Hi NevMeg,

    Thanks for the feedback! Glad the issue is resolved, would you like me to raise a service request for the last spurious transaction? 

    Kind Regards,

    Mandy

    Posted on 01 February 2011 | Love Love  0 loves Report

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