I am having problems configuring my Egg (UK) account - the app does not think my password is correct, though I am able to login to the bank using exact same ones. I tried several times, deleted the account and added again, no joy. I guess this is a bug.
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0 2The Egg issue is still present - yes, says login details are incorrect. I have managed to login to Egg with the same details! Also, updates to the Online Banking facility were promised in days, but nothing has happened for many weeks now - any movement on this?
Posted on 03 August 2010 |
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0Does anyone know if this was fixed as I have also started getting a 402 error on logging into my Egg account and I am using the exact same details as I use to log into Egg online.
Though I did recently change my post code with Egg. I have tried both the new and the old post code on Love Money and neither works. Have also tried putting everything in capitals and that doesn't work either.
Posted on 29 March 2011 | Love 0 loves
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0Does anyone know if this was fixed as I have also started getting a 402 error on logging into my Egg account and I am using the exact same details as I use to log into Egg online.
Though I did recently change my post code with Egg. I have tried both the new and the old post code on Love Money and neither works. Have also tried putting everything in capitals and that doesn't work either.
Posted on 29 March 2011 | Love 0 loves
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0I'm having exactly the same problem: in fact, I'd tried lovemoney.com months ago and haven't used it since, as I wasn't able to access my egg.com bank details. On trying it again recently, I get a 402 error although I'm able to sign into egg.com with the same details. I'd be grateful if someone from lovemoney could look into it for me.
Posted on 03 April 2011 | Love 0 loves
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36Hi Sunflowers,
I have heard back from our data partner who would like me to confirm the URL you are using the log into egg,
The URLs we support is
https://new.egg.com/security/customer/logon
https://new.egg.com/customer/youraccounts
Can I also confirm that you are using the correct banking agent as there are two seperate agents for savings and credit cards,
Self-propelled, if I could also ask you to confirm the URL you use along with double check the banking agent.
Once we have this information our data partner will be able to identify whether or not there has been a change with Egg.
Kind Regards,
Mandy
Posted on 05 April 2011 | Love 0 loves
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0Hello,
I usually use www.egg.com and when I just logged in now it went to
https://your.egg.com/customer/yourmoney.aspx
I just tried with
https://new.egg.com/security/customer/logon
And it works as well for me to log into my egg account.
I was using the correct banking agent as before I changed my address (which includes my post code and is one of logons that Egg use) I could see my credit card details.
Cheers,
Annette
Posted on 05 April 2011 | Love 0 loves
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0Thanks for replying Mandy.
I have no trouble logging into Egg using either of the two URLs you give - does that answer your question? (In case it's relevant, I note that when I enter those URLs in my browser I am redirected to https://your.egg.com/security/customer/login.aspx?URI=
and
https://your.egg.com/security/customer/login.aspx?URI=https://new.egg.com/customer/youraccounts)
I have double-checked that my account details on lovemoney are for a savings account, not a credit card account.
Posted on 05 April 2011 | Love 0 loves
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36 0Thanks Mandy. It would also be useful for this forum to have a way of subscribing to threads, so that users can be notified of new posts via email. Currently I can't see any way to do this.
Posted on 06 April 2011 | Love 0 loves
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0I totally agree to it would be nice to subscribe to the thread as I log on most days to check and see whether the difficulty in accessing my egg account details through LoveMoney has been sorted out yet.
Posted on 15 April 2011 | Love 0 loves
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36
0Hi,
I have the same issue to (302 error with correct login details) so it looks like the error is still present.
Thanks
Tom
Posted on 17 April 2011 | Love 0 loves
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0Thanks Mandy, an email once you have anything new to report would be very helpful.
Posted on 20 April 2011 | Love 0 loves
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0Hi Mandy,
Can you please send the information to my email when this has been fixed?
Thanks,
Annette
Posted on 05 May 2011 | Love 0 loves
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36Hi self-propelled and sunflowers both of you have recieved update emails:
An occurring problem our data partner is finding is:
After analysis we found that the user is unable to log as has update the DOB in the mm/dd/yy(yy-length of 2) format. Whereas, the actual required format by the end site is dd/mm/yyyy(yyyy-length 0f 4).”
If you are experiencing egg problems please try changing the DOB to this format
Kind Regards,
Mandy
Posted on 06 May 2011 | Love 0 loves
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0I have exactly the same problem reported here. I have entered my log on details correctly. I have inputted the DOB in the DD/MM/YYYY format and I've checked the url I log on from is
https://your.egg.com/customer/yourmoney.aspx
Posted on 16 June 2011 | Love 0 loves
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36 0MandyL, would really appreciate that. Also having problems adding Nationwide but will post about that separately. This is potentially such a great service but I'm currently only seeing half my financial picture!
Posted on 09 July 2011 | Love 0 loves
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36Hi 20thcenturycat
My last update from Yodlee was yesterday:
Our engineering team is working to resolve the issue and we will keep you posted on the status as soon as we have an update.
I've asked for this to be down as urgent
as soon as I have more news I will get back to you
Regards
Mandy
Posted on 15 July 2011 | Love 0 loves
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