Customer reviews: Barclaycard 22Mth Platinum Visa

Details about the Barclaycard 22Mth Platinum Visa

	Card name	Barclaycard 22Mth Platinum Visa
	Card issuer	N/A
	Representative APR	Representative 17.50% APR (Variable)
	Minimum monthly payments	2.25% or £5.00 (Or any interest, account fees and default charges that have been added to your account since your last statement plus 1% of the remaining balance.)
	Balance transfer rate and period	0% for 22 months (2.9% fee)
	Purchase rate and period	0% for 3 months
	Representative example: assumed borrowing of £1,200, representative 17.50% APR (variable). Purchase rate 17.50% PA (variable). Refund offer reduces handling fee from 3.2% to 2.9% for everyone (Ts&Cs apply)
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Details
Customer reviews (3)

Review summary for the barclaycard_22mth_platinum_visa

Here's how our reviewers rated this product:

The application process

The product itself

Customer service

33%

Recommended this product

1 out of 3 reviews

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Arthurian gave this product an overall rating of poor

Barclay's & Goldfish.

Having had my EARNED Goldfish points 'Confiscated' by Barclays when they took over the 'Goldfish Credit Card' I would FAR SOONER Deal with 'Del Boy & Rodney' than [Knowing] have ANY Dealings with Barclays.

They got 'Lucky' following events in America, But steer clear of Barclays in ALL it's Guises [At Least as a Client.]

Here's how Arthurian rated this product:
The application process		poor
The product itself		poor
Customer service		poor

08 October 2009

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lovebunny gave this product an overall rating of above average

A good product but you can't transfer cash into your current account

The Barclaycard Platinum was easy to apply for and I was instantly approved -- so that was nice.

The card offers a solid balance transfer deal (and several more, slightly less good deals, subsequently) but the annoying bit is that you can't get the balance transfer cash put into your current account -- which you can do with Virgin.

However, unlike Virgin, Barclaycard does allow you to set up a monthly direct debit for any amount you like (as long as it is at least the minimum; Virgin's d/d is only the minimum) so you can pay your balance off sooner.

All in, a solid product (and a good-looking card in my wallet, if I'm honest!).

Here's how lovebunny rated this product:
The application process		above average
The product itself		above average
Customer service		above average

21 July 2009

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nosbort gave this product an overall rating of poor

I'm OUT

I was an accidental user of this 'product' and I have bailed out. I had a very good Morgan Stanley card which had very good customer service, suspicious transactions were picked up by them and I was notified by phone. Cashback was paid annually by cheque. Barclaycard took over the business and everything changed, they decided that cashback would be applied as a discount monthly which made accounting difficult as I used the card for business with direct payment from the company. Customer service was an absolute nightmare with them calling incessently on a mobile phone the number of which I never gave them. When I suffered fraud and contacted them the first result was that I lost my on-line access to be able to monitor the flow of fraudulent charges and it took 3 months of dealing with morons in an indian call centre to get sorted out.

Staggeringly unsatisfactory customer support and all round a BAD thing.

Here's how nosbort rated this product:
The application process		poor
The product itself		below average
Customer service		poor

06 November 2009

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