The coloured diamonds scam

Tony Levene
by Lovemoney Staff Tony Levene on 22 September 2012  |  Comments 15 comments

Diamonds are forever. And so is this coloured diamond scam!

The coloured diamonds scam

It should be easy to renew my house and contents insurance. It's a very ordinary home. Instead, it's a nightmare. The phone pests don't stop. I told one company four times not to bother me, that I subscribed to the Telephone Preference Service and that I would never deal with a firm that called me even if it was the last insurer in the world.

Last year's insurer had pushed the premium up 62%. When I complained, I was told the quote was “automated”. I complained and the increase dropped to 15%. So back to the comparison site, which came up with less than half my original renewal quote – for better cover as well.

The broker phoned again – I told her, politely, to get lost. End of story? No. 

The broker tried again, ignoring all I had previously said. I was polite until she said: “We have some security questions. The first line of your address? And your date of birth.”  I refused.

She had called me, and if my evil twin had answered the phone, he would have known the answers.

Taking control

Why do they behave like this? Simply, asking all these idiotic questions enables them to take control. They can't do this on a comparison site.

These are all legitimate, regulated companies, selling legal, FSA-approved products. Yet in pester power, they beat the illegitimate rip-off merchants hands down. Crooks are less systematic, less organised. When they say they will call you back, it's often weeks later, if ever.

So when James, who said he was a “Swiss broker in Zurich” (presumably I am meant to be impressed) called me shortly after the insurance people, I was already in a bad mood. And that became blacker still when he attempted to control me with a large number of seemingly innocuous questions starting with the Olympics/Paralympics and football, moving on to how I provide for my household and then the inevitable discussion about my investment strategy.

I lied like crazy, but most people are truthful. He knows that taking control means I shall be more susceptible to his actual pitch.

Making a mint from coloured diamonds

Eventually, he extolled the virtues of “coloured diamonds”. I have written about these for more than ten years and I know there is no evidence that buying these stones benefits anyone other than the seller. I also know from experience that such a statement risks a flood of rebuttals from people who say they have made big money. These come, invariably, from anonymous writers – the scam merchants.

James told me: “Fancy coloured diamond prices have only appreciated and have NEVER decreased in 30 years.” Sounds great. But what does it really mean?

Nothing. There is no index, no standardised coloured diamond, and in any case, there is a yawning gap between what you pay and what you could sell for the next day.  Where there is no market, there are no meaningful prices.

He continued: “Based on diminishing supply, experts predict dramatic price increases in the immediate future.” 

Who are these experts? How many are there? Do they work for coloured diamond companies? How dramatic and how immediate? And if I had a pocket full of stones that were due to soar in value very soon, why would I be phoning to try to sell them?

He then got investment-technical. “It's a hard asset that diversifies your portfolio with security and is not affected by volatile market movements. They are not directly tied to a global market which safeguards against market uncertainty.” 

So what! This diversification and zero correlation with other prices argument has to be seen against an asset which is impossible to price with accuracy and almost as difficult to sell.

And then he really took me into his confidence. “Do you know that coloured diamonds are the most concentrated form of wealth in the world?  They are the safest, most discrete and condensed way to transportation [I think he meant transport] wealth in the world .

Unlike real estate and stocks [this is an American sounding script], there is complete privacy in owning coloured diamonds as their value and rarity is recognised globally and can be sold in any currency.”

Translated, this means I can get a whole load of overpriced stones in my pocket when I flee the country and that I can sell them in any street market in the world. Somehow, I don't think so!

More on scams:

Don't fall for this gambling tipster scam

Large current account balance? Don't fall for this rip off

The email phishing scam that relies on your stupidity

Get ready for a rise in crowd-funding scams

The 'get rich from your sofa' scam

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Comments (15)

  • fenemore
    Love rating 209
    fenemore said

    I agree about those security questions. I had British Gas telephone me to fix a date for my annual (pre-paid) boiler service. "What is the first line of your address and your postcode?" I said "You phoned me - how do I know you are British Gas?"

    "I'm sorry" he said "but if you do not answer the questions then I cannot proceed with the booking!"

    What stuff & nonsense. If I had phoned them, then fine - but with THEM phoning me, AND for something which is part of a maintenance contract that has been in place for donkey's years, I just do not see the purpose.

    Report on 22 September 2012  |  Love thisLove  1 love
  • electricblue
    Love rating 653
    electricblue said

    Most of the idiots working in call centres would not know the provisions of the Data Protection Act if it bit them - but they anally apply the supposed security procedures as scripted. Most hillarious is their stating that they cannot talk with you because your name is not on the account, but when passed to the 'account holder' to confirm that everything is OK for you to deal with things, they barely make any check at all before asking for the phone to be handed back to you.

    Report on 22 September 2012  |  Love thisLove  0 loves
  • oliverw
    Love rating 8
    oliverw said

    Re: British Gas fixing a date. I wonder, could it have been not BG but a criminal wanting to find a time when the house would be unoccupied? If that happened to me I would probably ask for proof that it was BG by asking, for example, for some digits of my customer account number, or the date of the previous visit. If they still insist on receiving your information first, tell them their security procedure must be amended and phone them on a number which you have from them.

    Report on 22 September 2012  |  Love thisLove  0 loves
  • Meanmachine2
    Love rating 37
    Meanmachine2 said

    What I could never understand were the adverts that turn up every so often extolling the rare virtues of coloured diamonds. What is rare is a clear diamond, that's why they have a scale. I suppose it's just another way of getting idiots to part with their money. Black diamonds are so cheap they are used for cleaning up grindstones.

    I have always reckoned that jewellery has a faster depreciation than a second hand car despite my wife's insistance of enjoyment factor.

    Just to prove a point I once took one of my wife's diamond rings had it valued & then took it to another jewellers & said I wanted to sell it. The offered price was 5% of the valuation.

    Thats some depreciation in about 30 minutes.

    Report on 23 September 2012  |  Love thisLove  0 loves
  • CuNNaXXa
    Love rating 374
    CuNNaXXa said

    As with any commodity, whether it be genuine clear diamonds, coloured diamonds, cars, houses or whatever, when THEY are selling it, it will achieve the highest price possible, and when THEY are buying it, they will pay peanuts.

    The only time a resource has any real value is when it is in the hands of the dealer. As soon as it passes to your hands, it becomes tainted, and its value drops massively. As soon as it is back in the hands of the dealer, the taint is removed and it becomes valuable again.

    Take my old Mercedes Benz CLK500. It had the Harman Kardon sound system as an extra, which explained the higher than usual price for this vehicle. When I sold it, the dealer told me that the HK would make no difference to the trade in price. When they put it in their forecourt to resell, suddenly the Harman Kardon becomes a selling point again.

    When they are selling, prominent features will push the price up, yet when they are buying, extras mean nothing.

    Beware the buying and selling trap, unless you are already a dealer, in which case you know all of them, and have probably introduced a few extra yourself.

    Report on 23 September 2012  |  Love thisLove  0 loves
  • tuttogallo
    Love rating 83
    tuttogallo said

    CuNNaXXa What a fine exposition of the "tricks of the trade" in being a dealer of any sort. I love it and I will try to remember this whenever I have to deal with one.

    Personally, I hate jewelry. It earns no interest. It has to worried about. It has to be insured and kept safe for the next generation. It has to be protected from thieves (dont even get me started about what happened to my mums jewelry when she went into a care home).

    If it was for me I would dispose of the whole lot tomorow.

    And then there's this gold lunacy. What is the value of gold (and jewelry for that matter) based on?

    Wait for it: "OOOOOOO isn't it pretty"!!!!!!

    I forgot: jewelry (especailly ostatentatious jewelry is aspirational (bling). Those who read my blogs will know that I believe that anything aspirational is a serious threat to your wealth.

    Report on 23 September 2012  |  Love thisLove  0 loves
  • CuNNaXXa
    Love rating 374
    CuNNaXXa said

    @ tuttogallo...

    When I bought my last car, a four year old Mondeo selling for around £8,000, the dealer asked me to sign their terms and conditions which seemed to give them every get out clause possible, while restraining me to a set of specifics.

    For example...

    1) The part exchange price given for my old car was subject to a survey on the day of exchange, and if the dealer decided not to honour the price, they could renegotiate or even refuse my part exchange as part of the deal.

    2) My deposit was non refundable, even if they changed the deal under the previous term. If they refused to accept my exchange, they would offer me 14 days to come up with the full amount required to buy their vehicle, or I would forfeit the deposit paid (£300).

    3) The part exchange MUST include the Vehicle Excise License as part of the part exchange. Most dealers allow you to keep the tax disc, but this dealer wanted the tax disc for themselves, even though YOU paid the tax. They would cash in the discs themselves, forcing the new prospective buyer to tax your old part ex themselves.

    This is just three of the compromising clauses I discovered on their terms and conditions. It is ironic that I was paying them, yet they got to specify how that transaction would pan out.

    To cut a long story short, I told them that I would apply my own terms and conditions to the sale, such as my deposit was fully refundable if they refused my vehicle as part exchange. They refused. I walked. They ran after me and relented.

    I finally got the car on my terms, not theirs.

    Report on 23 September 2012  |  Love thisLove  0 loves
  • theciscokid
    Love rating 9
    theciscokid said

    Talking of terms and conditions, some time ago, Investors Chronicle was offering a prize of £500 to one "lucky" winner if, having filled out a survey, their name was drawn from the hat, terms and conditions apply!! So I read the terms and conditions and found that one of them was:- The winner would be required to travel AT THEIR OWN EXPENSE to any presentations held by IC that IC requested them to attend, anywhere in the country.

    Thank goodness I read them first.

    Report on 23 September 2012  |  Love thisLove  1 love
  • Jeremey23
    Love rating 2
    Jeremey23 said

    "The part exchange MUST include the Vehicle Excise License as part of the part exchange. Most dealers allow you to keep the tax disc, but this dealer wanted the tax disc for themselves, even though YOU paid the tax. They would cash in the discs themselves," As a used car dealer this statement annoys me. When a car is traded in the 'yellow slip' of the V5 is filled in and sent to DVLA by the previous owner to inform DVLA that they are no longer responsible for the vehicle and it is now 'in the trade'. A new V5 is not issued. From DVLA website: "You can apply for a refund of vehicle tax if you are the current registered keeper or were the last registered keeper of your vehicle." The used car dealer cannot ask for a refund unless they register it in their name which would add another 'previous owner' to the V5. It takes a couple of weeks to get the new V5 back. In this time the trade in should have been sold on or money (in excess of the value of the tax) would have been lost.

    Please check the facts before making such accusations about what other people will do. I could comment on your choice of car, but I have no reason to do so.

    Report on 23 September 2012  |  Love thisLove  0 loves
  • CuNNaXXa
    Love rating 374
    CuNNaXXa said

    @ Jeremy23...

    I stand corrected and apologise for my misinformation.

    .

    Report on 24 September 2012  |  Love thisLove  0 loves
  • msmoneywise
    Love rating 27
    msmoneywise said

    Buy anything - a house, a car, jewellery - because you enjoy it. Unless you are an investor in property, a car dealer or a jeweller, you will buy a house to live in, a car to drive around and jewellery to wear.

    I own a lot of gold bangles and rings, but few necklaces or earrings, purely because I love bangles and rings but find necklaces uncomfortable and rarely change my earrings. I also buy only 22ct gold jewellery so my bangles have more than doubled in value over the last two years! However, they are not for sale, just pleasure!

    Report on 28 September 2012  |  Love thisLove  0 loves
  • Roygb
    Love rating 1
    Roygb said

    In recent months I have been cold called by "brokers" to buy things like carbon credits, building plots in Brazil, and yellow diamonds (Walbrook & co. website walbrookand.co.

    All thse companies claim to be located in prestigous London addresses, The Gherkin, Hatton Garden etc. What do I do?. I keep them talking. I am basically a very boring old man and love to talk. (more than I love money). I have strung these chaps along for hours. Discussing how I would like to visit and see their diamonds or take a trip to Brazil etc etc. They always get tired and offer to call me back... which they do. When they call, if it is not convenient I get them to call me back again. I can string them along for weeks. I enjoy my chats, bringing in anecdotes (usually baseless) , making jokes and having a good chuckle. Usally the cold callers don't see the joke. If I was a kind person I would tell them up front that I am wasting their time. Instead I let them them find out for themselves that I am not the complete old fool that I seem when I ramble on at them. The truth is that I am very tight fisted and I see these conversations as a free leisure pursuit requiring as much intelligence as, say, Soduko. I think we should call the game Catching Cold Callers or CCC for short. It might end the cold calling industry.

    It is quite a good game. It is basically exploring the parameters of how boring you can be without totally exasperating somebody. Its a bit sadistic really. One day I might get taken off that database that the cold callers use.

    Report on 19 November 2012  |  Love thisLove  1 love
  • joncl
    Love rating 2
    joncl said

    I realize that this is some time after your above report, but today I received a call from a very charming lady from a company called Cohen Partnership Limited (cohenpartnership.co.uk). They are, so she told me the UK's leading diamonds brokers and are inviting potential clients to invest in diamonds citing returns of 20 - 30% a year !! Having established that I may have funds to invest (over around 20 minutes of conversation) she said that she would post me their investment prospectus, and that I would then be put in touch with one of their "senior" brokers. Following the call I checked them out with Companies House. Cohen Partnership Limited were incorporated on the 25th June 2012 with an authorized capital of £1 and one director, a Mr Keith Salter. No accounts have been filed. Their website gives their trading address as 31 - 35 Kirby Street in the prestigious Hatton Gardens area of London (apparently where all the diamond brokers are based) but this appears to be an accomodation address, and their real trading address seems to be in the somewhat less prestigious Woodberry Grove, London N12 0DR. The charming lady said she would be looking for around £50 - £100k from me. As a pensioner with savings, should I be suspicious about this, or do you think they are honest traders ??

    Report on 06 June 2013  |  Love thisLove  0 loves
  • joncl
    Love rating 2
    joncl said

    Funnily enough, I got another call from this outfit this morning. Different lady but also very charming. They mustn't have realized that another one already called me last week. Got all the spiel again. I asked her how long Cohen Partners Limited had been in business, she said they had been established 7 years (contrary to Companies House records which show they were registered as "Nexball Limited" in June 2012 and changed their name to Cohen Partners in January 2013). She said that they operate from Hatton Gardens, London, whereas their registered trading address is shown as 2 Woodberry Grove London, N12 0DR,which it turns out is a company formations address. She told me that clients funds are protected by the "FCA (Financial Conduct Authority)" which has, she told me "now replaced the FSA", but of course this is not the case, the FSA are a completely separate entity. She also told me that they employ "15 senior and junior brokers". There were a lot of voices in the background, so they must be contacting a lot of people. So let's assume they have ten "brokers" each calling 50 people per day, that's 2,500 people per week. With those sort of numbers, they are bound to find vulnerable "clients". So beware !!

    Report on 10 June 2013  |  Love thisLove  1 love
  • joncl
    Love rating 2
    joncl said

    Cohen Partnership Limited Director Details:

    Keith Salter holds 1 current appointment, has resigned from 0 companies and held appointments at 0 dissolved companies. Keith began their first appointment at the age of 57 and their longest current appointment spans 0 years and 11 months at COHEN PARTNERSHIP LIMITED.

    The combined cash at bank value for all of Keith's current businesses is £0, with a combined assets value of £0 and liabilities of £0. Roles associated with Keith Salter within the recorded businesses include: Director

    Report on 10 June 2013  |  Love thisLove  1 love

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