Know your online rights

Ed Bowsher on 27 May 2010 |

2 comments

49% of people don't know or understand their rights when shopping online. That's a shame as online shoppers actually have more consumer rights than buyers on the high street.

Too many consumers are in the dark when it comes to their online shopping rights. That's according to a new survey by LateRooms.com. Apparently 49% of people don't realise that online shoppers are better protected than their high street bretheren.

That's a shame because online shopping has a big advantage over the high street. If you buy something on the high street and there's absolutely nothing wrong the product, the retailer isn't obliged to help you in any way if you decide the next day that you don't want the product after all. But if you buy something online - or via old-fashioned mail order - you have a seven day 'cooling-off' period. If you return your purchase during that time, you can get a full refund. Brilliant!

We've been banging on about this for a while now at lovemoney.com - here's one example - but clearly the message hasn't reached everyone yet. So tell your mates and spread the word!

Credit card company	Balance transfers rate and period	Representative APR	Apply now
Barclaycard 27Mth Platinum Visa	0% for 27 months (3.5% fee)	Representative 18.9% APR (variable)	Apply
Representative example: assumed borrowing of £1,200, representative 18.9% APR (variable). Purchase rate 18.9% PA (variable). BT fee is reduced from 3.9% to 3.5% (T&Cs apply).
Be the first to review this product
Barclaycard 25Mth Platinum Visa	0% for 25 months (2.4% fee)	Representative 18.9% APR (variable)	Apply
Representative example: assumed borrowing of £1,200, representative 18.9% APR (variable). Purchase rate 18.9% PA (variable). BT fee is reduced from 3.5% to 2.4% (T&Cs apply)
Be the first to review this product
Halifax BT 25 Month MasterCard	0% for 25 months (2.5% fee)	Representative 18.9% APR (variable)	Apply
Representative example: assumed borrowing of £1,200, representative 18.9% APR (variable). Purchase rate 19.0% PA (variable).
Be the first to review this product

Credit card
company

Balance transfers rate and period

Representative
APR

Apply
now

Barclaycard 27Mth Platinum Visa

0% for 27 months (3.5% fee)

Representative 18.9% APR (variable)

Apply

Representative example: assumed borrowing of £1,200, representative 18.9% APR (variable). Purchase rate 18.9% PA (variable). BT fee is reduced from 3.9% to 3.5% (T&Cs apply).

Be the first to review this product

Barclaycard 25Mth Platinum Visa

0% for 25 months (2.4% fee)

Representative 18.9% APR (variable)

Apply

Representative example: assumed borrowing of £1,200, representative 18.9% APR (variable). Purchase rate 18.9% PA (variable). BT fee is reduced from 3.5% to 2.4% (T&Cs apply)

Be the first to review this product

Halifax BT 25 Month MasterCard

0% for 25 months (2.5% fee)

Representative 18.9% APR (variable)

Apply

Representative example: assumed borrowing of £1,200, representative 18.9% APR (variable). Purchase rate 19.0% PA (variable).

Be the first to review this product

Know your online rights

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