Why Nationwide's instant access Loyalty Saver account is rubbish

John Fitzsimons
by Lovemoney Staff John Fitzsimons on 03 October 2012  |  Comments 2 comments

Nationwide's new Loyalty Saver instant access account is supposed to reward loyalty. So why is it so bad?

Why Nationwide's instant access Loyalty Saver account is rubbish

Nationwide Building Society has launched a “unique” savings account, which it reckons rewards loyalty.

It works like this: the longer you have been a member of the society, the better the rate you’ll enjoy with the Loyalty Saver.

The table below explains how the deal breaks down:

Length of membership

AER

Five-nine years

2%

10-14 years

2.30%

15 years plus

2.60%

Nationwide claims more than three quarters of savers with the mutual are eligible for the account, having been a member for at least five years. Nearly half of those eligible qualify for the top rate.

The trouble is, the rates on offer are absolute rubbish. I’m all for rewarding loyalty – just last month O2 sent me a £10 voucher to spend at one of its partner retailers, as a thank you for being a customer for so long.

But surely a real reward for loyalty would be offering something better than you could get by going elsewhere?

Below are the ten top instant access accounts currently available:

Account

AER

Min/max investment

Bonus?

Notes

Coventry BS Family Saver

3.00%

£1/£250,000

1% for the first year

Must pay Child Benefit directly into the account

Allied Irish Bank Easy Access Reward

2.80%

£1/£1m

-

Limit of four withdrawals a year

Halifax Online Saver

2.80%

£1/no limit

2.70% for the first year

Unlimited withdrawals

AA Internet Extra

2.80%

£1/£1m

2.30% for the first year

Unlimited withdrawals

Saga Telephone Saver

2.75%

£1/£1m

2.25% for the first year

Unlimited withdrawals

Derbyshire BS NetSaver

2.75%

£1,000/£5m

1.75% until February 2014

Unlimited withdrawals

National Counties BS Online Saver

2.75%

£1/£2m

-

Unlimited withdrawals

Nationwide BS MySave Online Plus

2.75%

£1,000/£5m

1.21% for the first year

One free withdrawal

ING Direct Savings Account

2.70%

£1/£1m

2.17% for the first year

Unlimited withdrawals

Principality BS e-Saver

2.65%

£1/£1m

1% for the first year

Unlimited withdrawals

There are a few interesting things about this table. First off, it demonstrates just how mediocre this new Loyalty Saver from Nationwide really is.

But the most amazing thing of all is that one of the superior accounts comes from Nationwide itself, in the form of its MySave Online Plus! Now, I appreciate they are not identical accounts – the Loyalty Saver allows unlimited withdrawals while the MySave Online Plus only allows one.

But I really think that Nationwide is being disingenuous by saying that the Loyalty Saver offers any sort of loyalty reward, when there’s a superior rate available to all and sundry.

Nationwide's defence is that this is a branch-only account, and that the majority of the accounts above are online accounts. If you compare the Loyalty Saver to other branch-based accounts, it compares more favourably. I'm still not impressed though.

What do you think? Am I being too harsh on the Loyalty Saver? Let me know your thoughts in the Comments box below.

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Comments (2)

  • bengilda
    Love rating 77
    bengilda said

    Nationwide as a mutual is of recent years a very poor performer in the matter of savings interest rates. Instead of being ahead of the market for rewarding savers it appears to have adopted the banking mantra of high executive pay without recourse to members opinions.

    It has further dropped in my opinion by introducing "bonus" accounts which are nothing more than attempts to get savers to deposit and forget the due drop to a farcical interest rate. As a mutual with supposed integrity and members interests at heart it should forgo such unethical savings ploys and offer permanently good rates, albeit linked to the base rate and the consumer price index.

    Profits that would elsewhere be paid as dividends to shareholders are not being paid out in the form of better interest rates.

    Nationwide - go back to your roots!!!

    Report on 08 October 2012  |  Love thisLove  0 loves
  • Moocher
    Love rating 7
    Moocher said

    I am somewhat amazed that it has taken you this long to work out that Nationwide's mutuality pitch is nothing more than a massive con.

    Report on 08 October 2012  |  Love thisLove  0 loves

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