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Get free broadband for a year!

Jane Baker
by Lovemoney Staff Jane Baker on 07 June 2010  |  Comments 4 comments

TalkTalk are offering free broadband for a year, but get your skates on because this deal ends at midnight tonight!

Last week TalkTalk launched a fantastic new deal offering free broadband and evening and weekend calls for a whole year. But the bad news is this special offer lasts for one week only, and disappears forvever at midnight tonight.

So my avice is simple: If you like what you hear, you better act fast.

What will you get from the deal?

Here’s what you get from the TalkTalk essentials package:

  • You’ll enjoy a fast download speed up to 24Mb. Of course, the actual speed you’ll get could be lower than this depending on your line and location, but this is a potential drawback for all broadband services.
  • You’ll also get a 40GB monthly download allowance. This is great if you download a lot of music, films or watchinternet TV regularly. TalkTalk reckons this limit is high enough to download around 55 movies or 900 musicalbums a month.
  • On top of a great broadband deal, free and unlimited evening and weekend calls to all UK landlines (including 0870 and 0845 numbers) are also on offer. Free calls are available between 7pm and 7am, and each call must last no longer than 60 minutes - so simply hang up and call back to avoid the standard charge. Peak calls are charged at 5.8p per minute. You can also take advantage of unlimited calls to other TalkTalk customers. The maximum call time is 3 hours (but that’s a lot of talking!)
  • Finally, the package comes with a free wireless router. (This is available to new broadband connections only).

How much does the deal cost?

And here’s what all that costs under TalkTalk's soon-to-expire offer:

  • The TalkTalk  Essentials broadband + phone package is completely free for the first year, but thensteps upto £6.99 a month thereafter.
  • As part of the deal you must pay for TalkTalk line rental. This will set you back £11.49 a month.
  • You’ll also have to stump up for a one-off connection fee of £29.99.

The total cost is £167.87 in the first year including the connection fee.

What’s the downside?

It looks pretty good so far, doesn’t it, but is there a downside? Well, you’ll be tied into an 18-month contract, so once the free broadband and calls have gone, you won’t be able to switch to the new market-leading package for another six months.

John Fitzsimons looks at what you can do to get better value for money from your broadband package

Having said that, the normal cost of the Essentials package is pretty competitive at just £6.99 a month. But it’s likely it won’t continue to be the cheapest broadband + phone deal in a year’s time.

Finally, TalkTalk is available to 80% of UK households, so there’s a one in five chance this package won’t be available in your area. Hopefully, you won’t be one of the unlucky ones.

How does it compare?

These days, there’s plenty of choice when it comes to low-cost broadband + phone deals. But this special offer has propelled TalkTalk right to the top of the best-buy tables. In fact, broadband comparison website, BroadbandChoices has found you could save over £143 in the first 12 months when this special offer is compared with the BT Talk and Surf package.

That said, a number of other providers do offer free connection and free calls at all times. But few can provide download speeds which match, let alone beat, what TalkTalk has to offer.

I think all this adds up to a really attractive broadband deal. But just to remind you, if you want to sign up before it's too late the deadline is at midnight tonight!

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Comments (4)

  • Numberthinker
    Love rating 7
    Numberthinker said

    Have you actually tried Talktalk? I have and I won't be trying them again. When I was on dial-up they took over a hundred pounds a month from me with their pathetic unreliable system. Their call centres were useless and almost impossible to decode into English. And everything that went wrong was said to be my fault, or implied to be my fault. They would have to have improved immeasurably to make me even consider using them.

    As you can see I don't hestate to slang them because they made my life hell at a time when I had neither the time nor energy to take them to the ombudsman. So if they have been able to invest in a better system they have done it with money from me and others like me!

    Report on 07 June 2010  |  Love thisLove  0 loves
  • ulysess1966
    Love rating 0
    ulysess1966 said

    Numberthinker is absolutely right.

    I was with Tiscali for 7 years with no real problems except a minor glitch when I moved house that they compensated me for. Then Talk Talk bought them over and immediately the monthly cost for my broadband went up by £2 for no additional benefit. Then they failed to take any payments for 3 months because my debit card was 'about to run out' although it was still valid during all that time. Then they cut me off without any warning. No letters or emails about the missed payments, just cut me off. I finally got them on the 'phone, but only by emailing first and having to put up with an overseas call centre. So I paid them what was due. Three days later I got a 'phone call and a letter from some collections agency (CARS) saying their client i.e. Talk Talk had made 'several attempts' to recover this money, which they hadn't. I told them where to get off.

    Talk Talk haven't heard the end of me, but this blog is a start of getting my own back.  Be warned if you want your telephone line in the hands of these people for 18 months, best of luck, personally I wouldn't take this deal if it was free. Even though it is!

    Report on 07 June 2010  |  Love thisLove  0 loves
  • Akytun
    Love rating 0
    Akytun said

    Don't go near TalkTalk!!

    I work in IT and I have a lot of people complain to me about their broadband with them. I had them call me once and to start they gave me false details about the packages they offered, making them sound better than what they actually were. When i told them although the packages sounded good i wanted to compare their prices against other suppliers they called back when i was out and told my wife I had agreed to sign up to the package and now all they needed to do was take the payment details.

    Fortunately my wife knew this was untrue so didn't go ahead with it. If a company are going to be that bad before you are even with them what's going to happen when you have a problem with the service, and by the sounds of it there are a lot of unhappy TalkTalk customers out there!

    Do yourself a favour, pay a little bit more and get a better service....and piece of mind.

    Report on 08 June 2010  |  Love thisLove  0 loves
  • S11975
    Love rating 0
    S11975 said

    I also recommend you avoid TalkTalk at all

    costs. Before Christmas I had a

    TalkTalk PAYG mobile with about £20 credit. 

    Then I got a text saying my credit was low, then another, less than a

    minute later, saying I had no credit. 

    Phoning them I was told Talk-Talk Mobile had closed, the company was now

    Talk Mobile and users had lost all their credit.

    After BBC's Watchdog highlighted this scam,

    users with TalkTalk landlines were credited but PAYG customers got nothing.

    It's only £20, but multiply that by all their

    PAYG customers (some of whom lost hundreds) and it’s a nice earner.

    Report on 08 June 2010  |  Love thisLove  0 loves

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