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Major provider ramps up energy prices

Mark Vickery
by Lovemoney Staff Mark Vickery on 12 January 2011  |  Comments 2 comments

E.ON has just become the fifth of the six major suppliers to hike its prices this winter.

E.ON has just become the fifth of the six major suppliers to hike its prices this winter. British Gas, Scottish Power, Scottish and Southern Energy (SSE) and nPower announced price rises at the end of last year, so it’s no surprise that E.ON has followed suit.

E.ON’s standard tariff will increase by an average of 5% on 4th February, and experts estimate this will add approximately £60 per year to the annual electricity bill for three million of its customers. That’s based on the average winter bill, but given that forecasts suggest the freezing temperatures this winter will increase the average bill by 20%, this figure could be even higher.

This means E.ON’s standard tariff is no longer the cheapest, having been leapfrogged by EDF (the only one of the Big Six yet to raise its prices) but beware – EDF’s “price freeze” expires in six weeks, so we may be in for more bad news.

What’s more, suppliers’ standard tariffs are on average £130 a year more than online tariffs, so suppliers will obviously put us on them by default wherever they can. This highlights the need to check your bill regularly to make sure you’re not one of the millions on a standard tariff.

Top online tariffs

Here are the cheapest online tariffs, and this week we’ve added an extra column so you can see the average saving compared with the supplier’s standard tariff. You could save up to £175 simply by switching to your current supplier’s online tariff, and possibly even more by switching to a different supplier altogether!

And if, like most customers on standard tariffs, you pay on receipt of your quarterly bill, this figure could be much, much higher.

Supplier

Tariff

Annual cost

What you need to know

Annual saving vs. supplier’s standard tariff

EDF

Online S@ver v8

 £987

Good service ratings / low levels of complaints. Free Nectar points. Cancellation fees apply. Choice of paper or paperless billing.

£110

Scottish Power

Online Energy Saver 12

 £1,010

Good service rating. Extended hours 0845 customer service centre. Guaranteed discount until 31st October 2011. Cancellation fees apply. Paperless billing.

£147

E.ON

Save Online v5

 £1,011*

High service ratings. Manage your account online.

£136

Atlantic (part of SSE)

Fixed Price 3

£1,016

Lowest levels of complaints in industry.

8.33% annual discount for direct debit customers. Manage your account online.

Prices fixed for 12 months. Cancellation fees apply.

£175

nPower

Sign Online 21

 £1,030

Extended hours, 0845 customer contact centres. Manage your account online. Paperless billing. Guaranteed discount on standard prices. Cancellation fees apply.

£127

British Gas

WebSaver 10

 £1,034

Extended hours. 0800 contact centres. Paperless billing. Cancellation fees apply.

£123

First Utility

iSave v7

 £1,150

Paperless billing. Property owners only. Not available in Paisley, Perth, N. Scotland & Isle of Wight.

£63

* Post price rise

Based on customer payment by MDD, Dual Fuel, 20,500kWh Gas and 3,300 kWh Elec. This table only shows gas and electricity tariffs alone and does not include bundled products. Prices correct as of 12th January 2011.

Compare energy tariffs at lovemoney.com

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Comments (2)

  • AdAstra100
    Love rating 16
    AdAstra100 said

    This table shows what most 'foolish' people already know. Changing between suppliers is usually fruitless, offer limited payback and is a waste of living time but getting off the standard tariff for any supplier is essential. This is often difficult to achieve as there are so many different tariffs other than 'standard' and detailed information is hard to come by. Direct debit appears to be a major factor and should be achievable by most but personal access to the internet is invariably needed and it is one area where there may be a generational divide.

    I was offered an advance payment scheme by my provider which sounded a good deal saving me 5%. Unfortunately, I found that it took me off my existing fixed standing charge tariff. Having had no prior clarification, I expected a more beneficial payment method for my supplier to at least retain my standing charge rates but instead they went up - by 81% in the case of the gas! We are currently in debate on the issue.

     

    Report on 13 January 2011  |  Love thisLove  0 loves
  • Mark Vickery
    Love rating 5
    Mark Vickery said

    @AdAstra100

    You have hit the nail on the head, the main issue is that suppliers generally only tell you about their standard rates, but coming by information of their online tariffs is far harder. Comparing them like for like can be even more difficult.

    That is why accredited comparison services are a good place to start. Making sure you check the early exit penalty fees and how various discounts are paid (some pay additional savings only after being on them for 12 months) is always adviseable.

    As a rule of thumb though the following points make bills cheaper:

    1) paying by Direct Debit instead of quarterly in arears

    2) considering Dual Fuel for combined savings

    3) online billing and meter readings

    4) an annual review of your rates against what is available in the market

    Report on 13 January 2011  |  Love thisLove  0 loves

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