MPs - do something useful and ban these credit card tricks!

Ed Bowsher
by Lovemoney Staff Ed Bowsher on 26 June 2009  |  Comments 3 comments

UK politicians should follow Barack Obama's lead and clamp down on the credit card industry's dodgy practices.

So we're coming towards the end of our credit card week. Hopefully, we've given you plenty of advice that will help you make your credit card your servant, not your master.

On top of that, we've also produced a lovemoney.com credit card charter that highlights some of the biggest credit card rip-offs we'd like the government to clamp down on. I've already written about four of those rip-offs this week; I'm now going to focus on the remaining four clauses of our charter and explain our reasoning in a bit more depth.

 - The interest rates charged on many credit cards are way too high. Credit card APRs should be capped at Base Rate plus 10%.

APRs on many credit cards are way too high. Let's not forget that interest payments aren't the only source of revenue for the credit card companies, they also take a payment from the merchant every time a credit card is used.

A couple of readers have suggested to me that this restriction is too simplistic. They say that if credit card APRs are kept low, people with poor credit ratings won't be able to get credit cards. And if they can't get a credit card, they'll struggle to prove that they've turned over a new leaf and can now handle debt responsibly.

It's a fair point but I don't think it's an insuperable problem. After all, the credit card companies could offer cards with very low credit limits to this part of the population. Or even charge a small fee.

I want to keep the limit on APRs as it is. Because once you make it more complicated, it'll be easier for the banks to find ways to get round it. Banks are clever like that. 

- Penalty charges for late payment of a credit card bill should be no more than £5 per late payment. 

Penalty charges are a great way for the banks to make money. We've campaigned against all forms of unfair bank charges for more than two years. 

We could have set the cap at a lower level, but at £5, there's no question that the bank's costs are covered, so it's a limit that could stay fixed for some time. 

- Special promotional deals - such as the 0% balance transfer - can't be withdrawn after one late payment. Promotional deals may only be withdrawn when the user breaks the rules a second time. 

Savvy credit card users never get caught out by late payments as they set up a direct debit to always pay the minimum payment on their card. 

That's all well and good, but many people aren't even aware that that option is on offer. And if you lose a 0% balance transfer deal that has a year to run, you're effectively being charged a massive penalty for one small mistake. 

Credit card companies can no longer increase credit limits without permission from the customer. 

A friend of mine once told me that he completely misunderstood the nature of credit limits when he was  a student. When the limit on his card was increased, he thought: 'Great, the bank has given me more money!" and promptly set out to spend it. He didn't understand that he was adding to his debt. 

You may be thinking that this guy is a complete twit, and I was amazed when he told me this story. But he's actually a pretty bright guy, and if he thought that, I'm sure there are others who made the same mistake. 

And even if you do understand that money spent on a credit card is debt, why should you have more temptation put in front of you when you never asked for it? 

So that's it for now on our credit card charter. I just hope that one day, the UK's politicians can follow the US lead and clamp down on some of the credit card industry's dodgiest practices. 

More: Video - We need a credit card charter

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Comments (3)

  • Derekjc
    Love rating 0
    Derekjc said

    The automatic increase of credit limits is the worse tactic that credit card companies use to get customers into excessive debt. High interest rates then keep customers who can't pay their debt of immediately in constant debt, which can compound to state where they can never pay off the debt, especially if they pay minimum payments or miss payments entirely.

    My experience is, with one particular credit card, as soon as I got near the limit they increased it dramatically. They didn't even wait for me to pay off the current debt or check I was paying more than the minimum amount, let alone ask me if I wanted an increase. And if I were a customer who just used my credit card to the limit without thinking that would be like adding fuel to the fire. The temptation is too much for some people.

    Report on 28 June 2009  |  Love thisLove  0 loves
  • sodit
    Love rating 127
    sodit said

    Repeat debits by merchants should be outlawed. Once you have given permission to a body to charge your credit card, you cannot stop them from continuing to take money. Even if you cancel your credit card and close the account they can still charge you. Even when you tell a merchant that you only want a one off purchase and do not want to grant them a mandate to repeat the charge, they still take the liberty of instigating a repeat mandate.

    Outlawing this practice would cost no one anything.

    Report on 29 June 2009  |  Love thisLove  0 loves
  • Iamcoldsteve
    Love rating 311
    Iamcoldsteve said

    I cannot agree with most of this article.

    These are all in the terms and conditions, if people can't be bothered reading it then it's their own fault for not taking 'due diligence' when agreeing to it's content. If people don't understand the terms and conditions, then maybe they shouldn't apply for the card until they do understand the T+Cs.

    People who then fail to meet the conditions and limitations of the contract do so at their own risk, no-one elses. No-on puts a gun to their head and says that they must sign.

    Personal responsibility is the thing that this sort of regulation and legislation erodes, again. We are already at the point of living in a nanny state, things like this only compound it.

    Take responsibility for your actions, if you miss a payment when you AGREED that you would pay will have consequences - understand and do, or pay. Simple.

    And who will pay the credit cards profits when those who are irresponsible with their finances have stopped paying for their mistakes? That's right, EVERYONE.... good or bad.

    So the good people, who play by the rules subsidise those who don't. Is that fair?

    The only good thing in the article is the increase in credit limit without consultation. I don't like that either.

    Report on 07 July 2009  |  Love thisLove  0 loves

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